Erik helped us through two flooring projects (so far!) and was incredibly helpful both times. For…read moreour more recent wood floor replacement he went above and beyond helping us coordinate the demolition, mitigation and construction teams. And their price was better than competing contractors. The finish LVP floor is an amazing improvement! Thank you!

This is the second time that I have ordered carpet for my home from Flooring 101-Ventura. Josh…read moreprovided me with excellent customer service. He was attentive and helpful with my carpet selection and assisted me in getting a good price. He was great at communicating throughout the process. I am also very pleased with Saul and his installation team. They did a beautiful job.

Such a great local company that does amazing work! We hired Brother's Carpet to redo our laminate…read moreflooring, carpet and kitchen counters. They were very responsive and helpful every step of the way to answer all our questions. We definitely recommend them!

If I could give less that 1 star, I would. After the flooring installation, they left my place…read morefilthy, requiring professional cleaning. The job included baseboards, with painting and caulking. They left an entire wall under the heating unit completely unfinished. They decided the transition piece for the utility closet was not worth cutting properly. Please refer to the photos and video. Beyond bad. And customer service? No interest in addressing the issue...just getting paid. BTW...the job was over $8000 and I withheld just over $1000 to address unfinished baseboards and cleaning. (Cleaning was $425)

I'm sending another review, because the more I walk & see these floors, just makes me smile and be…read moresatisfied!! I just LOVE the work and flooring that was done by Ricardo and his team!!! Thank you so much for all your hard work and caring! Johnson family

I came by looking for a T moulding and they didn't have any in stock in the color I wanted so they…read moretried finding a color that came close and they did a great job at finding one ! they spent 20 min looking for one and I'm grateful they didn't just tell me no and went on with there day . amazing service!

We became customers over 13 years ago and have not stopped being huge fans of them. Now that we are…read morelooking for some new ideas for window coverings, why would we go anywhere else ? They make you feel like you are part of the family. Easy to do since it was started and it continues to be a family run business. The choices they have available and the designers that will help you are amazing !!! Go check them out - you won't be disappointed!

I had a disappointing experience with Garrett from Drapery Affair and Floor Store…read more There was first confusion about the appointment date. I had September 16 at 9:30 a.m. in my calendar, but when he did not arrive, I was told the appointment was actually scheduled for the 17th. When Garrett arrived, I asked if he would remove his shoes before walking through my home. He told me that, based on company rules and OSHA requirements, he had to keep them on because they are general contractors. I later verified that OSHA did not require that under the circumstances. I was so surprised by the response that I did not think to offer the disposable shoe covers I had available. If shoes must remain on, I would expect someone routinely entering customers' homes to carry booties. Before the appointment, I had already explained that I was specifically interested in top-down/bottom-up cellular shades, with insulation, light control, privacy, and ease of use being priorities. Despite that, a fair amount of time was spent discussing other window-covering options. There were also several operating mechanisms. Although Garrett described them, I did not feel they were demonstrated particularly clearly, and I repeatedly had to ask to see the options again. I was then expected to choose both the mechanism and the color before an accurate quote could be prepared, which felt like a lot to decide during one appointment for a whole-house project. When it was time to measure, Garrett suggested that I choose colors while he moved through the house and ADU measuring. I was not comfortable having someone I had just met walking through my home and property unaccompanied, so I went with him. Once the measuring was finished and I could focus on the samples, Garrett provided very little assistance with the color-selection process. He did not offer to hold up the swatches, compare colors, or provide much guidance, so I had to ask someone who was already working at my house to help me. While that person held the samples against the wall and I stood back to evaluate them, Garrett remained nearby on his phone and appeared disinterested and disengaged from the process. At times, he also stood uncomfortably close, which made the experience feel awkward rather than helpful. The person helping me was also present for portions of the appointment and observed some of these interactions. My overall impression was that Garrett had product knowledge, but I did not experience him as especially engaged or attentive in the consultative part of the appointment. I did not feel particularly guided through what was a fairly significant purchase. Garrett also mentioned that the business was started by his grandfather and is now run by his father and uncle. Normally, I would contact a company directly before posting a review, but given that family relationship, I did not feel that my concerns would necessarily carry much weight internally. I ultimately decided not to move forward with Drapery Affair and Floor Store and chose another company.

Awesome experience at the flooring factory. They took the time to go over all the different…read moreflooring types and styles. They had the flooring on hand and made the process easy.

After our water heater and refrigerator did a number on different parts of our downstairs floor,…read moreit's time to start anew. It's going to be painful to pack up all the breakables, books, lamps, etc. and move furniture around to re-do the flooring, but it's got to be done. Our handyman contractor recommended this resource for buying the new flooring materials. It was a bit overwhelming when we first entered the showroom, but we received orientation as to the options and where to find each. Though we originally went in thinking of engineered hardwood, like we have upstairs, with the water considerations, especially in the kitchen, we are thinking of new generation laminate. It's easy to install, and has great waterproof functionality. It has texture and varied pattern, too. We're just about ready to finalize our measurements and place the order. Their prices are extremely competitive and many styles are in stock for immediate availability. Tony has been very helpful getting us up to speed on this big purchase.

I wish I had found this company sooner! I originally chose another company for my kitchen…read morecountertops, but it didn't work out at the last minute. I scrambled trying to find another company and found this one with great reviews. I went to the store and was impressed with the huge selection of countertop materials to choose from. They were extremely helpful in finding the perfect quartz to go with my cabinets and were quick to come out to measure, fabricate, and install. A crew of four men came out and worked like a well oiled machine from start to finish to give me beautiful countertops that exceeded my expectations. They also have cabinets, sinks, and flooring to choose from. I highly recommend this company!

They did an exceptional job installing our new quartz in our motorhome! We are so happy with the…read morequality of quartz and the job they did installing it! Would definitely recommend! They are great people to work with! We are extremely satisfied with the final product!

ELG Flooring recently installed new carpet and baseboards in our Channel Islands Harbor…read morecondominium. They were wonderful to work with. Communication and workmanship were excellent. They took care to protect our home from dust while they worked. They cleaned up the work area each day until the installation was complete and removed construction debris daily. We highly recommend ELG Flooring for your flooring needs.

I highly recommend EGL for flooring needs. Very helpful,…read morevery professional and did an outstanding instillation

We had the slate flooring in our home cleaned and sealed after a pipe broke and flooded our home…read more Once all reconstruction was completed, the floors were done by 805. They did a stellar job and the floors are super clean. Communication was great and everything went well. The insurance company paid for the job, so I'm not certain what the costs were. They did pull some paint off a door where they taped up some protective plastic sheeting. I'll contact my GC to have that resolved.

I reached out based on the Yelp ratings, which seemed stellar. Shocked at the experience…read more First off, we scheduled a date and time for the estimate. After nothing for 30 minutes past the time, I call and they said they would be there in 20 minutes. Shows up one hour past the scheduled time...it happens, I understand, but maybe you should at least apologize and give me a heads up? Apologizing after I call you out is not comforting. Very nice in person, Takes measurements and discusses. This was a Friday, so I understand we might not get the estimate soon. I'm told, if not this weekend, I'll get it to you by Monday eod. No worries, that's reasonable. Heck, it can be any day, just do what you promise. Monday nothing. Tuesday nothing. Call Wednesday. Says I'm really busy, No apology until I call them out on what they promised. I didn't set the expectation, they did. I tell them, if we don't even have a contract and you're being like this, what am I to expect? Next day, I get a text about the room to be done, is it upstairs or downstairs, and the bathroom, is it being done? I'm totally confused, we never spoke about a bathroom and the room is upstairs. I get the quote finally. It's ~$30k more than another quote I got from a 5 star Yelp business. WTH. Looking deeper into the quote, it's talking about terracota tile and grout...we never spoke about that, we spoke what I already have downstairs, which is laminate. They even stated, that's a manufactured piece we can't get anymore but we can get something close to match. Don't always believe Yelp reviews, but I'd believe this one.