Slow service. Decent paint. If you're a female you're treated less than. I witnessed my wife get…read moreignored when at the counter. Photos attached

My mother and I came here to find paint samples for the inside of her house. Deja was so patient…read moreand helpful! She helped us find multiple color combinations for the living room and educated us on what colors work best for different rooms. Best customer service! We didn't get a chance to interact with other staff but they all appeared happy to be helping the other customers in the store.

I have a little experience with paint matching from a sample. I have never had good luck until…read moretoday. We bought a house with a beautiful kitchen. The cabinets are painted beautiful shades of blue but is starting to show minors wear and chips from high use and vacuum/mops banging the base. I was not hopeful based on past experience and was afraid I would live with the little chips until it was bad enough to need a full repaint. We found small containers in the garage that were completely dried out. We took those dried remnants to the store. I can tell that one had three samples before the perfect match, and the other, five samples before the perfect match. I just did the touch up and it's PERFECT! Once it dried, I couldn't tell the difference. Instead of $ thousands, I touched up my kitchen for less than $100. Thank you.

Great service, amazing paint! I am so happy that this paint store opened in Ventura. The whole…read morestaff at Catalina Paints was terrific to work with. Very knowledgeable and easy to work with. I needed some extra paint to finish our house and Steve and Atalia got the 3 gallons ready for me in 15 minutes! I will definitely come back for our next project.

Wonderful customer service. I called on my way there to buy some paint and was getting there right…read moreat closing time on a Friday night and they stayed open a couple minutes longer for me! Thanks again guys!

I had a most disagreeable experience at this store yesterday, October 30, 2014. I had bought…read morearound $1000 worth of paint in the last few days and I called ahead to get the store to mix up some more paint to finish the job. My painters were waiting at the job site to get the paint. A woman who eventually identified herself as "The Manager" provided me some of the worst customer service I have ever had from a retail store in many years. Her name is Aliza Aldatzi and she was rude, curt, arrogant and just totally lacking in customer service skill. In the past experiences at this store I have never seen her and my orders were taken by "Johnny". I buy a lot of paint as I remodel homes but I will make sure I avoid this Vista Paint store because who needs more bad service in their lives?

Ace Hardware usually has everything you need, and their prices are competitive. Save the hour plus…read moredrive to get things in Ventura.

**Update 8/17/26:** I have since learned additional information that I believe is important for…read moreanyone purchasing paint here, particularly for touch-ups. When I originally returned to Ace with the matching problem, Matt's brother repeatedly treated the "Rev" date on my paint label as though it were the date I purchased the paint and characterized the paint as being more than two years old. I have since spoken with Benjamin Moore and learned that the "Rev" date refers to a revision of the paint formula, not the purchase date. My container separately stated that the paint had been mixed on 3/28/25. That distinction matters. When I originally came to the paint counter for additional paint, I brought a photograph of my old paint can and label specifically because I needed paint for touch-ups, and I was told the new paint would match. No one explained that the formula had been revised or asked when my walls had originally been painted. Had I been told, "This formula has changed since your original paint was mixed, so it may not blend properly for touch-ups," I would never have used it throughout my home. The touch-ups did not blend. The differences involved not only color, but also sheen and flashing. I now have to repaint entire walls, corner to corner, wherever the touch-up paint was applied. I have since gone to another local Benjamin Moore retailer for help correcting the problem. They explained that formula changes, sheen differences, flashing, and other variables can create exactly these kinds of touch-up problems. My advice to consumers is simple: **if you are buying paint for touch-ups, do not assume that bringing in the old paint label means the newly mixed paint will match. Ask specifically whether the formula has been revised since your original paint was made, and whether the new paint is appropriate for touching up your existing walls.** What remains most disappointing to me is that this issue was not meaningfully investigated when I returned to the store. Instead, we were repeatedly questioned about whether we had mixed or applied the paint correctly and told the store could not verify that the paint on my wall was actually the paint they had sold me. I have been a customer since 2019. This experience has changed where I will purchase paint in the future.

This is a new location and the store is very big. They pretty much have most household DIY tools…read moreand material here. They have some stain options and metal paint here. There's a garden section out back and the staff is always helpful. They have cable extensions here.

it was a long time coming for Ventura to have our own Ace Hardware. The staff is friendly and very…read moreknowledgeable. I recently needed an adaptor and was clueless. I got assistance right away and got the part that I needed.

The older woman feels like she's watching to see if I'll steal every-time I come in. I'll be…read morelooking around and I'll be asked by her what I need help with and I'll tell her but then she'll so really quickly "we don't have that." I just went in today to get an air filter and she was rude, I hadn't even looked yet. Next time please just show me where it is and I can look myself, you make people feel like they don't belong in the store. I don't know if she is the manager but she is rude.

Great store for home goods, hardware, tools, sporting goods, etc. Good people that are right thee…read moreto help.

The salesmen are great always there to help you,rod and varo they know what you need,read more

I was just on the phone with Alfredo from JB wholesale roofing and he was so helpful. I had a bunch…read moreof questions about different Roofing manufactures, and he took the time to help me even though my roofer may or may not buy the roof from them. I've used them on many roofs in the past. I really appreciate their patience and the way conduct their business. It's very refreshing these days when you get someone that can really help you. Thank you Alfredo for your help.

Received our $20,000 MARVIN doors and windows yesterday and all 3 of the doors that were delivered…read moreopen the wrong direction from our building plans. I called my Builders First Source sales rep Mike and told him and he didn't ask any questions or offer to review anything with me or explain anything--he just said, "bummer, hopefully you can find a guy to fix the doors around so they hang the way you want them to." I don't want to drill out my expensive new doors, I want nice new doors as specified on our plans. This is the reason I sent our building plans via email to Mike and reviewed everything with him. I'm not a building professional, and there is a lot of trust ordering $20,000 worth of windows and doors, and I had hoped Mike would be able to read plans correctly and I trusted him to order the correct doors as specified on my plans. Apparently it is not possible for Mike to read plans and order correct doors--something that I wish I would have known BEFORE I paid for the wrong doors. So far I am very disappointed and would 100% recommend homeowners AVOID Builders First Source as they seem to be geared more toward building professionals. I am currently trying to resolve this issue and was told this morning that a manager would call me. I will update this review if I hear back from someone.

My house flooded on Christmas, five days of rain expected this week, called builders first source…read moreask them to set aside 20 sandbags, came in, loaded up and at the front desk, they donated all 20 bags with no charge, amazing grace, saving me money to put toward repairing the damage, thank you, thank you thank you