I find ACE stores in general have the absolute best customer service and this one is no exception…read more The employees and owners of this establishment are incredibly helpful, knowledgeable, and exceptional.

Update: The following week, Benjamin Moore contacted Matt, the manager, regarding the issue, and…read moreMatt provided me with a full refund for the paint. I appreciated that he ultimately resolved the financial aspect of the problem. I still believe the situation could have been handled much earlier and without escalating to that point, but I do want to acknowledge that the refund was provided and that I appreciated the resolution.

The older woman feels like she's watching to see if I'll steal every-time I come in. I'll be…read morelooking around and I'll be asked by her what I need help with and I'll tell her but then she'll so really quickly "we don't have that." I just went in today to get an air filter and she was rude, I hadn't even looked yet. Next time please just show me where it is and I can look myself, you make people feel like they don't belong in the store. I don't know if she is the manager but she is rude.

Great store for home goods, hardware, tools, sporting goods, etc. Good people that are right thee…read moreto help.

Unknowledgeable, unhelpful, and disrespectful. I called the store and the owner answered and I…read moreasked if they had a part. She went to see if they carried them and she said yes. I said I would be in to get it in a few hours. She did have it set aside for me, but it was only half of the part I asked for. When I asked if she had the other part she said she didn't know but I could look over there. When I couldn't figure it out I said I would check what I had in my car (to see if I had the other part) and when I looked back at her she was rolling her eyes at the other employee behind the counter while saying okay. All around this place is not helpful, unknowledgeable, and disrespectful. This was my only encounter with this place...but that was the owner. I felt very dismissed and won't be returning.

Cheerful and helpful customer service. Helpful with an issue with a fuse. I called ahead and I was…read moreassisted promptly when I showed up.

I can't speak to the clothing, but I have found absolute gems in the kitchen / home section,…read moreincluding beautiful glasswork, and the honey and jam selection is pretty fantastic, too! I love that it's full of locally made items. Most of the clientele seems to be on the older side. Service is fine. They basically leave you alone and you have to try to find someone if you need something. Checkout is slow.

Love every section of the store. Found some cute sundresses. I felt like a kid in a candy store.read more

Last month, I decided to check out the stores in Downtown Ojai. This store caught my eye. Although,…read moreI wasn't greeted upon entry this store is STUNNING! They have beautiful furniture, artwork, accessories and lighting. I browsed through the whole store when I came across a beautiful reversible blanket. I believe Alyssa assisted me with the questions I had. She was very personal, I enjoyed talking to her. I purchased the blanket and bookmarked them on yelp. I would like to return when I visit Ojai again!

Adorable little store! Bought a roaring 20's type painting, very happy with it! Staff is nice and…read morefriendly!

Just one of those places you WANT to do business with!…read more After calling around to several places for what I thought would be a very simple piece of glass, it ended up turning into a complete disaster--UNTIL I called Ojai Door and Window. Carlos answered the phone, and I was immediately relieved when he said, "Simple stuff, I'll take care of you." My shoulders instantly dropped because I finally felt like I was getting the help I needed. He took care of all three different custom pieces of glass I needed in a week or less. The customer service was amazing, and after this experience, I won't even bother calling another glass company again. Thank you, Carlos and Ojai Door and Window, for making life easy and getting me taken care of! You've earned a customer for life.

I was very happy with this company. Carlos and Dayle were both extremely helpful with my custom DIY…read moreproject. They clearly care about their customers.

One of my favorite stops when I'm in Ojai is The Lennon Closet, a sweet little consignment shop…read moretucked inside The Arcade Plaza, right between Matilija St and E. Ojai Ave. It's the kind of place that instantly feels welcoming--you're always greeted with a smile, and even if you don't find something that day, the browsing itself feels like a small joy. That said, I always seem to find something! I still wear a cozy sweater I picked up there last year, and on my last visit, I found a pair of earrings that I absolutely love. The prices are reasonable and the items are in great condition. Since they're a consignment shop, they do accept items for resale--you get a percentage back when your item sells. If you're thinking about bringing something in, it's best to call ahead to check their process and which days they're accepting items. One more reason to love The Lennon Closet? A percentage of their sales goes toward Traumatic Brain Injury charities, making every treasure you find there even more meaningful. It's a win-win--shopping with joy, supporting a great cause, and finding pieces that feel like they were meant just for you.

This shop is located in the cutest area of Ojai and has so many unique finds. I love everything I…read morebought and had a very friendly experience with the workers. Overall quality and prices of the items they have are very good!

Wow this store loves to promote *vaccines* in their audio adds to shoppers. Every time we go there…read more(can walk to it), there's another add we have to listen to about a vaccine we "need". Also shelves are profoundly under stocked but checkers are kind.

Had multiple bad experiences with this pharmacy. Was overcharged for a prescription by more than…read moredouble what Walgreens and CVS charged. I spoke to the pharmacy manager, Taymaan. He was rude and started yelling and tried to blame me for not reporting the over charge more quickly. I reported this to Maysoon, the area manager and to Melinda in Rite Aid corporate, but nothing was resolved. I would rather drive 30 miles out of my way to fill a prescription than to return to this awful place. I remember when Rite Aid/Thrifty were well run, fun places to visit. Those days are gone because of terrible people like Taymaan.

Although this is a great resource, you have to watch the pricing on different things. I use Google…read morelens to make sure I'm getting a good deal.

I saw a desk on a Monday, called in, and it was still there on Tuesday morning. My son got a truck…read moreand went to buy it, and suddenly there was no sticker $ 150, (I have a photo ), and they said the manager said to sell it for $ 250. Showed the photo, but they did not care. The white desk sells for $ 199 at Costco. I do not know who manages this location, but I will not donate here anymore. Prices are high and unrealistic. Sells people are nice though.

Dr could not call in our emergency prescription while we were vacationing in Ojai. Did not answer…read morephone when we called. Do not recommend.

If you need a valentine's card and a pillow emblazoned with a peacock, as I did, this is the place…read more The checker pointed out they had handmade embroidered cards, one with a peacock on it, and they were darling too. The store is a classic old timey slow paced drug store with a pharmacy in back and various arts and crafts items and over the counter drugs up front. Wedged between Vons and True Value Hardware, it fills the niche between food and hammers nicely.