The customer service is really good. Everyone there tries to be very helpful. However the prices on most items our way too expensive. For instance if I am looking at most of there lighting I can get the same light fixtures Brand new and cheaper on Wayfair or overstock.com delivered with the ability to return. Whoever does their pricing is way out of touch with what used furniture thrift store furniture should cost they have the same furniture week after week because it's priced way too high. Therefore defeating the purpose of habitat humanity. If you're really looking for a good habitat for humanity the one in Oxnard is excellent five star review great customer service great prices and their furniture is constantly turning over so there's constantly new stuff because everything is priced reasonably Do yourself a favor and skip the Simi Valley store go to the Oxnard store have a great experience and be able to purchase items at reasonable and fair pricing . read more

Good cause, and helpful service. Showroom has items but not as much as a discount as you would think. Lots of furniture. Worth checking out. Please support this organization that gives folks a home! read more

They sent me to resupply, quoted me one thing and then told me they wouldn't accept one of the items which they knew when they quoted me. They wanted to charge me an extra $50. Then they charged an extra $20 on top. Do not use them!! read more

If your looking for the most unique household items at a super cheap price and for a good cause you can't go wrong here. I found doors, vanities, paint, and matching handles and knobs for the price of dinner. This place is spaciousand well stocked for any antique, contractor, or DIY enthusiast. The staff is friendly and will help you find what your looking for. read more

I've been to the Habitat for Humanity ReStore in Simi Valley four or five times now, and every visit has been a great experience. The staff is consistently friendly, welcoming, and helpful. The first time I went in was right before Christmas, when I had just moved into my new home and needed a dining room table for Christmas dinner. I was able to find exactly what I needed, and they even helped me load it into my car. I later went back and found a family room table at a great price as well. Most recently, I stopped in looking for a single cabinet knob to replace one that was missing--and once again, they came through. Their selection is impressive, even for small items, and the people who work there are always kind and willing to help. Great prices, great selection, and genuinely friendly people. I highly recommend the Habitat for Humanity ReStore in Simi Valley. read more

Oh My God~DO NOT even Bother! They are so dang expensive (funky boring stuff and cost for these things? soooo money grubbing~!!!) that after about a half hour walking around, I high-tailed it outta there! Folks, let me tell you what is the truest deal for the best prices for the things you need and are looking for: Facebook Marketplace~! YES~! Okay, yea, you have to drive to people's places to pick up what you buy, but that is the very best of all best focuses for home needs and the costs are amazing. FORGET this place...My God, Facebook Market Place is a Buffet of major Inspiration and that's exactly where I am going to stay, researching and buying from that. Oh~! And this Habitat store? Butt-ass empty. Now I know why~! I am sorry but it's a big Pass for me...I'm so totally OUT. Back to Facebook Marketplace~! read more

I tried to donate furniture to Habitat for Humanity but their drivers only take items in pristine condition. Their website referred me to "ReSupply" who quoted me around $250 to take my donations for them. When they arrived the price skyrocketed to $660! They had loaded up before I agreed to the price and I ended up paying $300 for them to take 3 items, and was charged extra for stairs they never climbed. I wasn't expecting to have to negotiate price to donate my furniture or I would have compared prices for junk companies. So disappointed. read more

Just do your self a favor don't even go there! There used to be one in the valley they were the best! This place has no customer service. No one knows what's going on. I saw a mirror listed for $175 while amazon listed at $132. When I asked is this the wrong price when the employee said I'm sure they didn't do the correct research on this one, let me get someone to help you. The suppose manager comes up. I Told her what's going on her response to me was we could definitely match the Amazon price since it's still in the box. I'm at habitat for humanities. I think she forgot where she works or what the purpose of this store is. I'm very priced! It was dead, crickets there. Old furniture just don't even waste your time. read more

We had some Cherrywood office furniture that we wanted to donate and gave a call to Habitat for Humanity to come out and pick it up. Jeff and Leo arrived today to pick up our donation. They are both very friendly and very professional. It was a pleasure meeting them both as they are excellent representatives for their organization. I'm sure we'll have more donations in the future and will be sure to call Habitat for Humanity and hopefully we can get Leo and Jeff again to come out . read more

If you're thrifting for furniture or hardware fixtures, stop here first. They're quite organized and clean. The staff are helpful. Think "potential"! The items are in decent shape so that they are ready to use or just need a little sprucing up. Most of all, you're contributing to a very good cause! read more

Very nice selection of items to choose from! A great place to start is thrifting adventure day hunting for furniture pieces!

Thank you so much Leo & Jeff (Truck 5)!!! You both were amazing and worked so hard to clear out our client's storage on Friday, July 11. Your communication skills and professionalism should be noted. You both went above and beyond. We wanted to give you the recognition you deserve! read more

Habitat for Humanity is a great way to contribute to the community. They are friendly. They accept house items and construction materials that otherwise would go to waste. I have donated to them multiple times. My one caveat is before you bring things in to donate, call them to ensure that they can accept the items. Otherwise your trip may be a waste. read more

Wow, this store is impressive. It's suppose to be a home improvement store, but so much more. The furniture selection is great, many high end and antique pieces as well. Plus there's appliances, doors, lamps, chandelier, artwork, decorative items, ect. So many good deals. Staff is very friendly and helpful. read more

I can't recommend this organization well enough. We're downsizing and we had to donate a lot of furniture and house goodies. After talking to Jacob on the phone and couple emails in between, we scheduled the pick up for the week after. Jeff and Lawrence - truck 5 were absolutely amazing! Lots of very heavy stuff. They kept working with a smile. They were very polite and super nice. Fast too! They called me before arrive at the property and they were here on time. Thank you you guys. We appreciate you. read more

Filled out online form to donate a nice sofa in great condition, the site wouldn't allow me to upload pic. I spoke with a person from the store on two separate occasions before the pickup date and got confirmation for a pickup time. They called the day before and told me I was the first stop at 8am. The day came and at 9:30am the driver called to let me know he was on his way and asked for a picture. I sent the picture that he then sent to the store manager, the manager told him not to come and pick it up. Would've been nice to know this prior to the day of. Totally unprofessional, would not recommend. Also, this donation piece was very nice, ended up donating to another charity and they called to thank me. Habitat for Humanity could have at least had the driver look at it in person since they were on their way; their loss and would will not shop there based on other reviews read more

Jeff & Leo in Truck 5 were terrific. Very helpful and friendly. Unfortunately, they couldn't take all of the items we offered, but that wasn't their fault. They are only allowed to take things that they can resell. read more

2/3 of the workers who helped me were very kind. Aiden asked me if I needed any help just as I started thinking that I would like help from a worker. Since Aiden is a new hire, Alainah helped me out as well. She was so kind and I could not recommend her more. Aiden also carried the item I bought out to my car. However, when I got to the checkout, there was a man who was talking about rape. It was extremely uncomfortable. As a victim myself, it was hard to hear. I don't think anyone should be talking about subjects like that at work, and especially not around customers. I didn't get his name, but Alainah would know. Please talk to him about that. read more

Everything is so expensive ironic since these are donated items. Too much junk inventory.

Well my family and I have been coming in the location for years it has always been pleasant ...this prices are a bit high but you can ask for a little discount and some times they have given me a few dollars off sometimes not which is fine by me. it doesn't hurt to ask. however, went there to just look around my husband found some stick tile he wanted so I asked the guy checking us out if he could take a little off and he freaked out! It was so scary!!! The manager lady came over and didn't say a word just walked away like she was afraid of him and she has always been very nice. I will never go in there again. FYI never ask for a discount lol and I'll be praying for the guy at the check out cuz he is in desperate need. read more

Jeff and Leo in truck 5 were amazing help!! They were timely, efficient, and incredibly kind. I highly recommend their service!

Jeff and Leo (truck 5) were so nice, punctual and had great communication. They called before pick up and were so friendly. I'd recommended them 10/10. Thank you guys for your service! PS you are so strong. read more

We used to come here to buy both materials and furniture. We also used to donate here as well. We will no longer be doing either. Restores have always been the thrift stores for the low income /working class DIY homeowner or renter to be able to find ways to fix/upgrade and customize their homes but not have to go broke doing so. Sadly, who ever is pricing items at this location has lost sight of that. Items are grossly over priced for their brand new current retail priced counterparts, let alone to be competitive with other thrift stores like goodwill or Salvation Army furniture and household items. Sure, like any thrift store or used store sometimes items get overpriced, but the majority of items carry prices that are fair and affordable. This is not some downtown LA "antique store" priced for hipsters and interior designers or production set designers... this is a NON PROFIT thrift store meant to better serve the working class community of simi valley. These are all DONATED items, aka FREE items given to this store, the proceeds are to pay the employees, the overhead, and then benefit habitat for humanity. These items are ALSO supposed to benefit the community by being priced so that people who otherwise couldn't afford these things are able to furnish their homes and apartments and upgrade their quality of life sometimes just to basic creature comforts or necessary repairs (materials sold here as well). I understand rent may have been raised, I understand this location probably took a major hit during the pandemic, like everyone in our community did, but trying to deal with this by gouging your community on items you get for FREE from others within the community who think they are donating items so that their neighbors may benefit is shameful to say the least. How can a USED 2x4 at under 8' long with various holes left from old screws and nails, with remnants of drywall be $6.00 when it's $3.46 at Home Depot NEW?! Dinning sets with scratches and scrapes, and dings and chips that come new for $385 -$699are priced at almost $1000?! Bathroom sink vanities that are scratched and dented, with worn edges and missing handles are $100 - $200 + dollars more than they are NEW from Home Depot right now! Frames pictures that are $30 at Salvation Army are $110 here. Some reviews have mentioned how if you haggle with the owner you can get major discounts. Responses from this establishment to posts here mention to check back when items are ticketed on sale. This just shows how disconnected and shameless this place has become. Our neighbors here in simi who don't have the option to buy new, should not have to subject themselves to haggling just to buy a small sofa for a single mom and her kids to sit on. Why should they have to be subjected to not being able to walk into a store meant to serve the community and have the respectful experience of purchasing an item without the need to haggle and beg or plead for discounts? What about the language barrier that makes these "haggle discounts" even less available for some? And as for the response mentioning so called "sale prices" well, they should be just that, SALES, additional savings. Not simply bringing prices closer (not even as low as) regular retail prices. We will be taking our items to Salvation Army in the valley, or continue to leave reusable materials and appliances on the curb with signs "for free, works!" Vs bringing here. It's a shame as Habitat For Humanity does such great work, but this Restore does not benefit this foundation or this community with its insanely high prices. read more

They do not accept most IKEA pressed-wood furniture. That's like bookcases. I had several bookcases in good shape that they wouldn't take. I mentioned that's not on the website and they said that it was. I looked again and didn't see it. read more

A great place to browse, and find stuff at a discount price. They don't have everything but then neither does Lowes or Home Depot. We have found great deals here and unique stuff too! You can donate new or close to new items here. They don't accept junk. Often contractors bring in there leftovers and extras. Maybe they have an extra sconce or cabinet or tiles. Come here and look! This is like a treasure hunt! They sometimes have appliances, dishes, collectibles, artwork or rugs. Maybe you need some construction materials or a sink. I've found lots of great items. You can donate what you don't need after you finish remodeling! (Don't let that stuff go to the landfill!) Did you know you can Voluteer at the store here too? This is a fantastic organization! I have volunteered on house builds, they do this too! read more

This review is for the process of donating. I tried giving them two couches that were in very good condition and rarely used. I filled out the form online and sent clear photos of the couches. Someone from Habitat for Humanity saw the photos, described them as "vintage" to me in a voicemail, and said a truck will come by on the day I requested. When the truck arrived, the guys looked at the couches, agreed they were in great condition, but said they would not take them because the style is too old. What was the point of me sending photos? Even the person on the phone recognized the "vintage" look. If they don't accept that, they shouldn't send a truck over. I went into the store to see what they actually do take. They definitely have many types of old and new couches, so I'm confused as to what is acceptable. I doubt I will try to donate here again. read more

Jeff and Leo (truck #5) were awesome! They arrived on time, were super friendly, and took all my donations, including a sectional couch and tables. First time donating to Habitat For Humanity, I will definitely call them first next time. read more

Jeff and Leo from truck 5 came out to pickup my dresser. They were extremely nice and thoroughly examined the dresser to see if they could accept it. They did and were very appreciative. I was too! Great communication beforehand letting me know they were in their way. Thanks guys!! read more

Habitat for Humanity must update its website to state it will only take new or near-perfect furniture. Caution: Anyone scheduling a pickup with this store will waste a lot of time and energy plus $15. I went online to schedule a pickup of a club chair and sectional sofa in excellent condition. Both are from Restoration Hardware and have slipcovers and down cushions with no stains or tears. I paid the $15 fee and waited for the scheduled pickup. When the truck arrived, the men were excited about the "like new" condition of the pieces but said they couldn't take them as there was no room. They asked to reschedule for the following week as they would love to have them, which I did. The following week, the second truck came with 2 different guys. They refused to take the items because there was some discoloration of the slipcovers from the sun and age (the slipcovers had some variation in tone of color). They said if I could wash the slipcovers to remove the discoloration, they would return and take them. They also found some dog hair, which they said was not acceptable. They said management is very picky and won't take anything that isn't near perfect. I should note that the men who came to pick up the items both times were very courteous and professional. read more

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Well I visited to Simi Valley rehab for humanity store on labor Day weekend Saturday. We doing an extensive renovation of a rental property can I could use any number of things. however I must have picked a really bad day to go in because there's really next to nothing I can make use of. At another location for rehab for humanity store my best discovery was a $15,000 marble fireplace mantel. It was new in the box with what I would call a very minor potential defect... It had a hairline crack developing in one piece in a prominent location. We we're very careful about installing it and now it's in place at another rental property in Oxnard. It was marked $500... But my wife said to wait till arbor Day weekend because there was a coupon for one-third off one item. So I nervously waited week fearful somebody else would buy it. When the weekend came I found it was still there and marked down again in half to $250. With my one-third off coupon it came to $162 for a $15,000 fireplace. When I claim $15,000 it's because I found the exact same thing at a local fireplace store in Thousand Oaks at that ridiculous price. In all fairness the ridiculous price was actually going to rehab for humanity fireplace set at $250 -33% for a net $162! So on this occasion at Simi Valley I only picked up two long pieces of flashing that I'm going to use to try in effect a repair to a roll-up garage door to reinforce it and restore full function. I tried to get hardware in the back right corner how to store finding only bolts and washers. Surprisingly they have almost zero nuts. The loose hardware is sold by the pound for take a dollar or $2 what are its nails or the things. Actual handles were priced by the piece for as little as a dollar. I'll still go back maybe one more time in the weeks ahead but after that my projects will be done. read more

Habitat For Humanity ReStore - Building Supplies Near Me - Simi Valley, California

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Thought I would give the store another try! I needed ceiling fan blades for a crafting project. I thought what could they possibly charge for a used set of ceiling fan blades that were donated to them. $100.00 is what they are charging and that is with no hardware! I have never bought ceiling fan blades before but thought was a bit pricey. So I head to Lowes for a few things and figured I would see what they had to offer. Well Lowes had the exact set for $19.98!! I'm not sure who is doing the pricing over at Habitat but they really need to do better research on the items they are selling or stop day drinking!!! read more

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This place is absolute clown shoes. They get literal garbage for free, and mark it up 100-400%. They sell items that are unsafe/useless. Why are you selling rusty garden tools with splintered wood handles, empty bottles of propane, used crusty cans of paint, and both empty AND recalled fire extinguishers? Why is a quarter sheet of warped plywood $20? Y'all are smoking crack cocaine. Just go to the hardware store or maybe a yard sale. No value to be had here. read more

This store is incredible! John was so sweet and helpful! 10/10 recommend! For any of your household needs!!

John and Kevin picked up furniture with so much expertise. They were kind, polite and friendly. Glad to see nice furniture go to help out in the community. Will donate again! read more

Don't bother trying to donate to this location unless you are donating a brand new item in pristine condition. I have a really nice solid oak dresser in excellent condition that would make a great addition to a child's bedroom. My daughter has moved on and I will soon be downsizing. I called Habitat for Humanity to pick it up. I provided a photo as requested. I was even going to throw in a small newer table I no longer have use for. The men showed up and refused to take the item even though it is much nicer than what I've typically seen in thrift stores. They were concerned about a tiny paint splatter barely noticeable at the bottom and rejected the item. If Habitat for Humanity wants to stock their store with donations of new goods only, they should make that clear from the get go. They need to remember they aren't Ethan Allen and need to accept donations accordingly. read more

We have been coming to Restore for years! We have purchased bedroom sets, living room furniture (x2) and multiple light fixtures. Everything is high quality and they have amazing selections. The prices are very reasonable. The customer service is impeccable. Doris is always helpful and friendly. We look for her every time we go in. She always has a smile on her face. I recommend going there for any furniture needs!!! read more

You never know what you will find here. Love the staff. They are always so sweet. I come in now and then and find cool finds. For my construction projects mostly. They always have supplies like nails, plumbing, tile, windows and doors. They also have furniture and more furniture. Desk, closets, tables and more. Define pry a good place to come and check out. read more

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I went here to find a new dresser as my 10 year old Ikea dresser was falling apart. I hated putting that thing together as I suck at putting things together. That's another story for another time though. Anyway, no way were we going to Ikea for another dresser. We decided to check Habitat for Humanity. We did go to the Habitat Humanity in Oxnard first, but the dresser I like was already sold. Because my husband loves shopping at pretty much any store, we decided to make the trek out to Simi Valley to see if there was a dresser I might like. We didn't think there would be any dressers I liked, but not only was there a dresser reasonably priced that I liked, there was a whole array of reasonable priced furniture that I liked. I almost wished the rest of our house wasn't furnished so that we could buy a bunch of the beautiful, reasonably priced furniture there. We bought a beautiful white, wood dresser for under $100 that not only did some customers comment on how nice it was, but also the ladies ringing us out. I was more than pleased with the price and quality of the dresser, and completely happy with the final product after we put it in our room! And get this, one of the ladies (sorry, we didn't catch her name :-() helped us out to our truck and she and my husband put the dresser into my truck! I didn't even expect to get help putting the dresser into the truck! I just assumed I would have to whine at my husband that I had to help him put the the dresser into the trunk! Anyway, I am very pleased with the purchase and especially after hitting furniture stores where even new dressers I didn't like cost 299+, I love looking into my room and knowing we got a great deal! Thanks Habitat for Humanity Restore in Simi Valley! read more

The prices are ridiculously high specially for someone that gets there inventory donated to them. They use to have decent stuff for reasonable prices but whoever is pricing the items now needs a reality check. Nice workers and good help though. read more

Sorry most stuff at the simi location is dumpster worthy. I've yet to find a gem here. Workers are kind but that's all I can say sorry