I read some reviews here about working with Tania on estate sales. I had a very different experience. Below is my complete review -- with all the good AND the challenging -- so hopefully people will get a complete view.
My father passed in February and left me with three generations of stuff. It would have taken me many years to go through and sell everything myself. This was simply not an option.
Tania and her team worked with me so I could pull any critical items that were not for sale. (Something to note: Tania's job is to sell things. She will sell everything in the house if allowed, which again, IS HER JOB. So you must be absolutely clear on what you want to keep. Know that she was NEVER pushy about anything I wanted to hold back. Just BE CLEAR and it will make things easier for your peace of mind.)
We then made a game plan: 1) Estate sale. 2) Good items not sold go to her store on consignment. 3) Items not sellable offered for charity. 4) Anything not acceptable for charity went to trash. (Tania was very intent on limiting the trash to the absolute minimum, which was my goal as well.)
Once we had an agreement, Tania's team came in, set up the entire property for sale using many of their own displays and tables, priced everything and made it ready for people to buy.
I left the house at the start of the estate sale, but the line was already down the block! My father's neighbors said the line was long all day. There were still people shopping after the scheduled end time, so it was extended.
Tania paid me immediately at the end of the sale. The place was indeed a mess, and being my father's home it was emotionally difficult to deal with. However, it's NOT reasonable to think your house is going to be anything BUT a mess after over a hundred people walk through it, moving stuff around, dropping food wrappers and drink cups, etc. The condition of the house wasn't entirely (or even largely) her team's fault. (Tania's team did not remove the majority of the tape/signs on the wall during the sale. See my summary below for my thoughts about this.)
When it came to consignment, There were things I would have wanted handled a little better. Every item they put into consignment should have a sticker on it indicating it's from your estate. While I did see most items with stickers on them, there were some that did not have stickers. This was a concern. There needs to be a better way to ensure ALL items have a correct sticker for when Tania is not at the register. Also, I would have preferred having things itemized. With so many (still hundreds) of items going into consignment, I think it is particularly important to have a "chain of custody" so to speak (sticker, capture item detail, price, date sold) so I can understand what's happening, and how much is left.
There were many major positives:
- I simply could not have gotten the sale ready on my own. She and her team made it happen.
- Tania priced things at retail, which I appreciated. This wasn't a garage sale, and I know my father wouldn't have wanted his stuff just "flipped" but gone to people who appreciated and wanted them.
- There were well over 100 people in attendance. This was NOT possible for me to have accomplished.
- They used their own tables and displays for the sale, and removed them afterward.
- Tania and her team were really easy to work with, very nice and answered every question I had. It's an emotional roller coaster for the seller, and they know it. They were very understanding about the emotions I was going through.
- The game plan was clear and it was executed. Things were not left hanging for week after week. Dates were set, and they were met.
There are also a few places I would improve:
- Better process of ensuring all consignment items are tagged.
- Full itemization of items sold.
- Clean up tape, signs, etc., from sale location.
- More consistent method of consignment payment.
If those few issues were improved, I think Tania's Estate Sale services would be unbeatable. I'm still giving 5 stars because regardless of any issues, she helped me accomplish what was impossible for me to accomplish on my own. read more