Past few months I had noticed a decrease in quality of sleep and improper recovery mentally and physically. My old mattress I purchased over 10 years ago and has been great to me for so long; But as my therapist and chiropractor recommended, time to find new support. I always prioritize my health and lately have found sleep to be a vital piece of that puzzle. Admittedly I find myself to be a "value bargain" type but I knew my health was priceless for this purchase. I quickly gravitated towards the Tempur-Pedic brand mattresses. The difference between it and others is substantial. Although at a price. Our salesman, Andy, did a great job at giving us a deal we couldn't resist. Next day we had our mattress delivered to our house! And after night 1 of sleep and day 1 of a nap I am so happy with our purchase! I slept so well and already noticed a difference in relief of joint/back pain. Amazing! Can't wait to sleep again Thank you again Andy. The special stuffed animal for our daughter was also special. Much appreciated! read more

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Absolutely!!! The place to go when looking to purchase the "right" bed for your individual needs. Andy at the Sleep Shoppe, is so knowledgeable. Pillows, mattresses, mattress covers, sheets. Ahhhh, so many items from which to choose.... He truly wants you to be satisfied with any purchase you make. He suggests different choices, but not to make a "sale", to make sure you understand the choices available to you. If his store doesn't stock an item, he will make calls and emails to find it for you. Andy asked if we ever thought about an adjustable mattress.... no, we never thought of having one. After seeing the advantages, and the lower than expected cost, we did purchase one. So happy with it! We WILL always go to The Sleep Shoppe for our "sleep" needs. As well as recommending to anyone who is looking sleep products. Thanks so much Andy!!!!! read more

It is with great pleasure that I award this mattress store all 5 stars because they truly deserve it... especially Andrew, our sales associate. I entered the store thinking we'll be in there 30 minutes tops, and I knew there was no way I wanted one of those Tempur-pedic mattresses, and we'll just take a quick spin around the store and see what's what. Wellllll, guess what..... a very relaxing, pleasant 3.5 HOURS later, we walked out having purchased one of those Tempur-pedic mattresses. Andrew was my favorite kind of sales associate. No pressure whatsoever, happy to offer information (and lots of it), and he even had a good sense of humor, which I always appreciate. He spent as much time with us as possible, yet he left us to speak independently of him, too. We ended up buying exactly what I thought I wouldn't want, one of those Tempur-pedic mattresses, but we also bought a "HYBRID" version, which felt perfect to me. We also bought one of their cooling mattresses, which DEFINITELY makes a difference especially for someone like me who is heat intolerant, and we purchased the adjustable kind of mattress, so we could raise our heads and/or feet if we want. I loved that option, especially as we're getting older. We may have taken a great deal of time to decide, but honestly, Andrew was quite thorough, and he wanted us to be 100% pleased with our decision... especially with as much money as we were about to spend. Let's just say that with as much time that had elapsed since our last mattress purchase, the price doubled. Not shocking, but still, a big hit to our savings. OUCH !! Unfortunately, we are still waiting for our mattress... through no fault of anyone's. The size we wanted was not readily available, of which we were informed up front, and thus, we'd have to wait a couple of weeks. I'm just impatient and want to get it already, but we agreed to wait, so wait, we will. Hopefully, it will arrive on the date listed on our order form. Fingers crossed. If you are in need of a mattress, come to this store. They carry all major brands, lots of mattresses to try, and with their wealth of knowledge and desire to help (without the pressure), the sales associates will fit you with the right kind of mattress for what you want and/or need. read more

The Sleep Shoppe - Tempur-pedic - the only way to sleep ! - Mattresses Near Me - Simi Valley, California

WARNING ABOUT THE SLEEP SHOPPE - NO CUSTOMER SERVICE AFTER PURCHASE. They don't even deserve 1 star. In Sept I purchased a bed from the Sleep Shoppe on Erringer. When I was in the store spending lots of money on my new bed I received great customer service. The nightmare began when they delivered my new bed and destroyed my retractable screen door. I found out the hard way that The Sleep Shoppe uses a delivery service, independent from them for all of their deliveries. The delivery service they use are completely incompetent and lack the basic furniture moving skills. The 2 delivery guys didn't have the strength to carry my 300lb bed frame over my front door threshold. They didn't have the common sense to lift the bedframe off the furniture mover dolly, so they dragged the dolly with the frame over my retractable screen door frame and destroyed it. I called The Sleep Shoppe to let them know about the damage and I expected them to fix or replace the door. I was brushed off by The Sleep Shoppe after spending a lot. They pushed me off on their delivery contractor and I haven't heard a word from The Sleep Shoppe again. it is now 11/18 and I am still without a screen door. I have gotten the run around by this company, I am not their customer so why should they care. They finally ordered and received my screen door and it was supposed to be installed the week of 11/11, I have heard nothing. I followed up for what feels like the millionth time, with no response. Yes, it is 2 months later, and I am still dealing with this. Bottom line...The Sleep Shoppe is eager to sell to you, but once they have collected your money, they are done with you. If you have no problems, you would never know how badly they treat their customers. I tell everyone I know not to purchase from them and what a nightmare I have had. I am so sorry that I ever did business with them and will never go near that store again. read more

If you need a mattress and don't know where to start, head to The Sleep Shoppe and ask for Steve. He's extremely knowledgeable and helpful. Not only did he help my husband and I find the right mattress, but he was easy to talk to during the process. 10/10 experience because of Steve! read more

Came here for a mattress based on the Yelp reviews...I was so happy that I did! Steve was great! Had my new mattress in 4 days AND the removal of my old mattress & install of the new took less than 5 minutes! Impressed from beginning to end! I will definitely be purchasing my next mattress from the Sleep Shoppe! read more

Great customer service by Andrew. Very knowledgeable and keeps an engaging conversation. Keep up the good work! read more

This store is great! Friendly, knowledgeable, and super helpful. Andrew made sure my mattress was a good fit, and my spine had proper alignment. He was able to find me a quality mattress within my price range. He even stayed after hours to accommodate me. That is going above and beyond protocol. Good customer service is hard to find these days, but superior customer service and customer satisfaction are even rarer. Something to keep in mind, humans spend 1/3 of their lives in slumber. Thanks to Andrew, 1/3 of my life has drastically improved! read more

The Sleep Shoppe - Cooling comfort mattress by Beautyrest - Mattresses Near Me - Simi Valley, California

We visited the Sleep Shoppe yesterday. Andrew was very helpful in helping us select the right bed for us. His friendliness and knowledge were invaluable to us read more

Amazing service, Andrew spent his time making sure that the purchase I was making wasn't for the most expensive mattress but the most comfortable for me. Amazing help and experience! When I need a new mattress I know where to shop. read more

Many thanks Andrew for helping us find the perfect bed. The whole experience was flawless from helping to pick out the perfect bed for us all the way to delivery and set up. I would certainly recommend The Sleep Shoppe to anyone looking to purchase a new bed. read more

In need of a new bed. No high pressure, Just a very friendly local business owner. Wanted to stay away from cooperate. We got what was needed at a great price. Fantastic experience. Most important supported local business. read more

Great customer service! Super helpful getting a mattress for my mom. Andrew made extra effort to get would I needed and saved me delivery fee by having a matress in stock in the box. Made the recommendation to have Waste Management pick up the old matress for free! Nice to shop and support businesses. read more

Like many, we waited far too long to go mattress shopping. We knew it was overdue and important, but sensed it would be awkward, time consuming and full of high pressure sales tactics. We had heard friends talk positively about The Sleep Shoppe in Simi Valley, but kept saying "someday..." Of course, we were wrong on all accounts - and our only regret was not doing it sooner. The salesman Richard, was welcoming and a great listener. Though he clearly knows his business from A to Z, he brought us along on a well-crafted journey of discovery rather than trying to school us. The whole process was surprisingly quick and comfortable, and we never felt we were being rushed - or lulled into complacency. Every question or concern, no matter how small was answered in a polite and friendly manner. Though we had set aside money to complete our purchase, we were pleased to have Richard make us aware of available zero interest financing, which was a blessing.. When we made our decision, we had no regrets. The delivery was timely and professional. In a showing of "above-and-beyond" service, Richard was also kind enough to personally deliver a pair of back-ordered specialty pillows to our home on Christmas Eve. Now that we've had a month to (literally) sleep on it, we're glad we visited and purchased from The Sleep Shoppe in Simi Valley. Don't put off your mattress purchase - and when you do go shopping, be sure to visit The Sleep Shoppe in Simi Valley. read more

Andy was helpful, knowledgeable, and kind. I was there for three hours as I tested out the beds. Andy helped me understand the merits of each one before I finally decided on the Eastman House mattress. Delivery with Gabriel was flawless. After several weeks of sleeping on this mattress, I no longer wake up with joint pain. It is perfect. Thank you, Andy!!! read more

I brought my mom in to find a bed. Richard was extremely helpful, moving mattresses around so she could try them out was unbelievable. Richard went above and beyond to help. Really appreciate it because my Mom has a lot of pain and finding the right bed really makes a difference!!! Thank you Richard!!! read more

Steven listened to my family's needs and went over and above to see that they were met. He never pressured us into any up-sales, was upfront from the beginning, and was so knowledgeable! So pleased with our purchase and overall experience with The Sleep Shoppe. read more

Excellent service. Andrew was really helpful at offering suggestions based on my stated preferences and response to trying out a mattress. Absolutely no pressure to buy anything. I am very pleased with my mattress. It is a great investment for my health and a good night's sleep. read more

I have never purchased a mattress from a store before so this was my first time visiting. Andrew acknowledged us the moment we walked through the day. He was very patient and invested a lot of time during our visit. This was a major purchase for me so I needed to make sure I found the perfect mattress for my needs. He explained the products without 'selling' me. I appreciated his patience and willingness to help the best he could. I highly recommend him. ​ read more

Such a great experience shopping local. Andrew was extremely nice and helpful, a long with the delivery staff. I highly recommend shopping at The Sleep Shoppe. read more

Best service! Andrew, my salesman, was knowledgeable, professional, and very friendly. He took all the time I needed to make a selection of a bed. Price was very comparable to other areas that I had checked out. I would definitely return to this business. read more

The best mattress store around. Steve was so helpful and kind, he really took his time to understand what we needed in a mattress. The process was easy and Steve made it an enjoyable experience! We cannot wait for our new mattress and are so thankful we found The Sleep Shoppe. read more

Andrew was fantastic! He helped me pick the perfect adjustable bed and mattress! I highly recommend Sleep Shoppe!

Andrew was absolutely wonderful with his knowledge on the different mattresses after finding out individual sleep requirements - mattress firmness, cooling etc. There was no rush to decide. Their price is definitely higher than tempurpedic website or discount warehouses but you do get great personal service at this local Simi Valley business. The 90 day trial period is standard for that manufacturer no matter where you buy it but it's a nice perk. My only negative was their "white glove delivery" which was less than expected especially with the higher mattress price. Positives were great customer service and store selection! I still give them 5 stars despite disappointment with delivery guys. read more

I want to thank Richard for his "above and beyond" service. About a year ago my mother bought an electric adjustable bed. Recently it stopped working. It was "stuck." She called the manufacturer several times and could not get anyone to assist her. She called The Sleep Shoppe and Richard came to her home to help her troubleshoot the issue and actually got it working again. Give this guy a raise! He truly embodies great customer service. read more

Not only did I find the perfect mattress but I had a friendly knowledgeable non pushy sale to help me with my decision! Thank you Richard S. For everything! read more

The Sleep Shoppe ended up being exactly what we needed. Andrew our sales person, was incredibly helpful! He was more than happy to answer all our questions. Even though we wouldn't let him, he offered to take every bed off the base so that I could lay on it more easily. I would hands-down recommend this store to anyone looking for a bed. Thank you Andrew for helping us find the bed we wanted! read more

Overdue for a new mattress, my wife and I decided to stop here after a Costco run. Richard was VERY helpful and with his guidance we narrowed down our options and made the purchase. Less than 30 minutes. Great selection, attractive prices (based upon what we see advertised online and in TV ads), easy checkout. read more

Our third time coming here, but this time for our friend to purchase his new mattress. We still love this place! They remembered us from a year ago and even which bed we purchased. Thank you guys! Our friend is thrilled with his purchase and we may have found new pillows for ourselves in the process. All products are relevant and up to date, and we actually learned a few new things while we were here. Thanks again, Sleep Shoppe! read more

The Sleep Shoppe - Our view of the inside from our (already purchased), and our friends soon to be mattress! - Mattresses Near Me - Simi Valley, California

I had a great experience purchasing a new mattress & foundation. I did everything online, then called the store directly to complete the transaction. Steve was very helpful, with no pressure. Everything was delivered in a timely manner. Delivery guys were great. I will definitely refer our friends to The Sleep Shoppe. Very pleased. read more

I was looking for a new bed for my daughter and had company coming to visit so decided to stop by and see Rudy at The Sleep Shoppe in Simi. I had purchased from Rudy about 12 months earlier and had a great experience. As with my first visit, this purchase was an excellent and smooth process. We wanted to upgrade from a full to a queen and not spend more than 1K. Rudy asked if I would consider a high end floor model and I would have never thought of that and decided to have him show me. He was able to knock off 50% off the price and it was in mint condition. I purchased it in the spot and Rudy was even able to pull off same day delivery! The Sleep Shoppe and Rudy came through again! read more

The Sleep Shoppe - The Sleep Shoppe in Simi Valley. Thank you Rudy for your help! - Mattresses Near Me - Simi Valley, California

We bought our first mattress in years and we're so glad we did it here at the Sleep Shoppe in Simi Valley. We were greeted right away and told Rudy what we were looking for. We tried out a few mattress before before deciding on a Stearns & Foster. The prices were fair and all included delivery. They had it in stock and the delivery was scheduled for the next day which also included hauling away of our old mattress. At no point were we pressured into trying something we didn't like or pushed towards the higher end adjustable mattresses. Everything was explained to us honestly and thoroughly. Also with our Yelp check-in, we got two free pillows! We'll definitely recommend the Sleep Shoppe to everyone we know. Thanks Rudy for all of your help! read more

Awkward. That kind of sums up my experience here. Yes, we did buy a mattress here. But, it wasn't that great of an experience. I mean, I wasn't looking for the shopping scene in 9 and 1/2 Weeks but I was looking for an enjoyable experience. Who sleeps on our bed? Me and my hubs. (OK, yes, there are a couple of cats too but they don't get a say in this.) So we BOTH went in here to purchase a bed together. Hey, I support local business but I also hate the Sit n' Sleep radio commercials so this place was my choice. Where was I? Oh yeah, we BOTH went in here to choose a bed together. A salesperson immediately approached to help us. We were cruising through the pillow-top options when my hubs got an important phone call. Being polite, he stepped outside to take it so he wouldn't disturb other shoppers. But, this is where things got weird. The salesperson kept asking me questions about what type of bed we were looking for and wanted specific answers and kept pushing and pushing. Finally, I had to just blurt out - "Look, back it up! My husband and I want to choose a bed together so we'll continue looking when he comes back from his phone call." I hate being brash but when someone gets so pushy... well geez, it just makes me push back. And, no, he still continued to ask me questions about when I wanted my bed delivered, etc. Do they work on commission here? My hubs finally returned and we were able to decide on a bed TOGETHER. And we do love our bed. But I hope salespeople know that sometimes when people are shopping together it's because they'd both like a say in their purchase - so please be mindful of that. Otherwise - pretty good selection and easy parking. And since I still support local businesses and we did get a great bed, we will try this place again in the future. read more

We bought our first mattress here about 9 years ago. The service was tremendous then and nothing changed when we walked in today to purchase a new mattress. Alex immediately greeted us, and was so knowledgeable about all things mattresses! He took time to explain every single kind and gave us time to try them all out. It was a fantastic experience, and we really appreciate Alex's time and professionalism. We are excited for our new bed in a few weeks. Thanks Alex and Sleep Shoppe! read more

Came with my Dad yesterday, as his mattress is about 20 yrs old. The man who helped us, didn't get his name, was very knowledgeable. My Dad had picked a extremely hard mattress, but i stay there sometimes so he wanted me to e happy too. We ended up going with a more pricey mattress that was firm but had some cush to it too. If you check in on yelp, you get two free pillows with the mattress purchase. Who doesn't like free??? Parking lot is small and can get cramped. The level of customer serviee is very very good. Pries are in line with the big sleep centers too. He gets his new mattress tonight! Yay! read more

The best experience ever buying my new adjustable bed with the most comfortable mattress Tempur-Pedic at the Simi Valley Ca sleep store by Richard. Thanks Richard you made my purchase so easy. I recommend Richard and this store for your next purchase. Love love my new bed. 5 stars read more

The customer service at the store is fantastic. I bought my mattress and box spring there a couple of years ago and decided I wanted to change to an adjustable bed frame. They were able to confirm that the mattress I already purchased would work and also able to get me a nice frame or base at a great price. I spoke to Steve and then Richard at this location and they were both wonderful. I will definitely be going back to the store for future needs read more

My husband and I have been throwing the idea around about getting a new mattress for some time. After 2 large (90+ pound) and one newborn, we finally decided it was time. When we walked into The Sleep Shoppe, Steve C. was attentive, informative, and patient with us (we had a lot of questions!). We are super excited for better sleep in the coming days and personally wanted a thank Steve for all the help. read more

Can't talk about their beds or prices. Went in today to purchase a queen bed. Only one salesperson, who did not say hello or acknowledge me in any way. He got on the phone, worked on an invoice - and let me walk around the store alone for 10 minutes. Guess he didn't want to sell me a new bed I think this was an omen as to why not to buy a bed here. read more

We just left this location and I can say that they were very helpful!!!! We found the perfect mattress without a high pressure sale. Everything was very reasonable! read more