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    Lowe's Home Improvement

    2.9 (101 reviews)
    ModerateHardware Stores

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    2nd fridge with a sheet of ice in the ice maker
    Shari L.

    Where to begin! My fridge was going out and my contractor ordered me throne I picked out. When they delivered it the top was severely damaged, but they had to leave it because my fridge wasn't working. Also, one of the young men that tried to shut off my water caused a slow leak. Thankfully Andrew, made a special trip to my house to repair the damage his team caused. Otherwise I would have had to wait until Tuesday because the kicker is they only deliver on Tuesday or Thursday!I am only off work on Tuesday. So the next Tuesday they bring me another one, but whatever they did when they installed the freezer is not installed properly. This has created a sheet of ice in the bottom of my freezer. So, you guessed it, have to wait until Tuesday to have someone out. Oh, they give you a window between 8am-8pm, so you are not only inconvenienced by their screw up, your whole day is shot! Including pictures to show how awful this experience has been!

    GoBoard installation

    The tile / flooring dept and plumbing depts. are excellent. I was very pleased with the service and selection of products avail. Stephanie in flooring was very knowledgeable and helpful. Mike, the store manager really helped me make my bath tub selection! Great team!

    Carolyn G.

    If only I could give zero stars! Absolute worst service ever. My husband ordered and paid for appliances in November 9th. Lowe's "third party delivery service" chose the date of November 28th for delivery. We drove from houston on the 27th to be here for delivery that was supposed to be on the 28th between 8-12. After 2 confirmation phone calls my husband calls them at 11:30 to see where they are..... we got too bad, so sad they aren't on the truck. An absolute complete cluster. I've wasted no less than 30 hours of my life on the phone with the manager of Lowe's, Justin who dodged my calls to trying desperately to reach an actual person at this "delivery center" trying to get answers. Crickets.... Canceled last Wednesday with Lowe's. Went to Best Buy Wednesday night and my beauties arrived today. Moving blows and the fact that nobody at Lowe's gives a dang is sad and kind of crazy. Best Buy for the win! NEVER purchase from Lowe's!

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    2 years ago

    Lowe's is a good & nice store to find your plants & home appliances & all the essentials you may need for your home.

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    Page 1 of 3

    Ask the Community - Lowe's Home Improvement

    Review Highlights - Lowe's Home Improvement

    Staff were very friendly and Noah even walked me to my car and helped me load up the goods.

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    The Home Depot

    The Home Depot

    2.3(83 reviews)
    1.5 mi
    $$

    I purchased a Dishwasher and a Refrigerator, from Home Depot, though the Army Air Force Exchange…read more The items arrived as scheduled, but then there were problems. They told me they could not install the dishwasher, because there was no shut off valve under the sink. I explained to him that the shut off valves for the plumbing in the residence, was located in the garage. I proceeded to show him the manifold that controls the water supply in the residence. He informed me, that my residence was not up to code. Excuse the hell out of me. They were going to leave the dishwasher in the garage and I told them that I was refusing to accept the dishwasher. He then walked to the garage door and hollered, so all my neighbors could hear that I was not accepting the dishwasher. They then installed my refrigerator. Told me not to use it for 24 hours, then to dump the ice. I had to ask him for the owners Manuel and paper work. He reached in the refrigerator, pulled it out and handed it to me. After he left, I spent an hour unpacking the shelving, etc, inside the refrigerator, with it running.

    I'm a little disappointed. Such a large store, but they only had one small package of the garden…read morestakes I needed. I guess everyone needed the same type of stakes. According to the store employee, there were more of the stakes listed, but in actuality, the stakes were not available. The Home Depot is still a good store, and it's my go-to when I need something.

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    The Home Depot
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    Lowe's Home Improvement - hardware - Updated May 2026

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