I was interested in purchasing a low mileage vehicle with a great warranty, and that's exactly what…read moreI received. I had the best customer service from Roberto Reyes. Roberto helped me pick from a wide range of great cars with very low miles. The vibe when I walked in was amazing and the consistency of every employee there was definitely infectious. I recommend Drive Time on Firestone to any and everyone seeking an amazing and great quality vehicle! Thank you for not only your patience but also your support with my family.

Just want to say it's all my fault for buying from DriveTime. Just wanted to give an update because…read morea lot of people ask me why I still have this truck. It's been 3 years of on time payments. I bought the truck for $27k, made 36 straight payments on time which adds up to around $27k paid already... and I still owe almost $20k. Meanwhile the truck is falling apart. I looked into refinancing for a lower interest payment, but unfortunately most car loans are front loaded with interest in the first couple years, so refinancing now just restarts the front loaded interest payments. I am finally seeing the principal get paid. Basically I'm stuck unless I dump $10k to get away from this truck and loan. Truck was recently estimated around $10k trade in value, so to get into something else I'd need to come up with around $10k just to get out of being upside down. I understand bad credit loans are expensive no matter where you go. My son died, I completely fell apart mentally for a while, missed payments on my previous vehicle and it got repo'd. Once I finally started functioning again I needed a truck for work and DriveTime got me. Wouldn't even be as bad if the truck was actually in decent shape. I take really good care of my vehicles. This was just one of those "gotcha" situations and I wanted to share it so maybe somebody else doesn't end up in the same spot. Don't get got like me.

Please come do business with Greg great person and great personality. This business helped me get…read moremy car and also they work with anybody great monthly payments great cars no dealership would approve me until I came here. Love this place had my car since April. No problems at all. Please give this business a try. I had bad credit and a repo and still got approved so you can too!

Everything went smoothly. Greg and wife are amazing. Also has a great in house mechanic.read more

I had an excellent experience at this Toyota dealership. From the moment I walked in, the staff was…read morewelcoming, professional, and genuinely focused on helping me. They took the time to answer all my questions without any pressure, which made the whole process feel comfortable and stress-free. The sales team was knowledgeable and transparent, and they made sure I understood every step, from selecting the right vehicle to finalizing the paperwork. The service was efficient, and I truly appreciated how smooth everything went. Overall, I'm very satisfied with my experience and would highly recommend this dealership to anyone looking for great customer service and a hassle-free car buying experience. Special shoutout to Sir Jojo and Sir Jay for making it possible. I know getting the car that i want is a little too much to handle right now. Thank you very much guys!

Arvin is such a pleasure to work with. He is the best and really knows his stuff. He worked with me…read moreeven though I have not so great credit and no down payment and even with that I have great monthly payments. Thanx Arvin!

The Yelp Soap Opera Series: Episode 100 'Mickey Took My Soul!' So, I finally went to Mickey's Car…read moreSales the same place where apparently credit scores vanish, engines explode, and people get "charged $100 a day for breathing." I was ready to witness this chaos live. Guess what? Nothing happened. My credit was checked after I gave permission (wild concept, right?), my contract actually matched what I signed (shocking!), and nobody called the cops on my car. It's crazy how some people forget what a credit application means. You check your credit. You get approved. You sign. You drive. That's literally how buying a car works, not a Netflix thriller. And about the "stolen car" thing? The only thing stolen around here is time spent reading those creative writing projects disguised as reviews. Before I left, the staff double checked my oil and coolant, offered me water, and even helped me set up my Bluetooth. Meanwhile, I didn't see any villains plotting scams in the corner just customers driving off smiling. Mickey himself is 100% real not an AI, not a hologram, not "just a face for the dealership." He's the dude who literally told someone, "Please answer your phone, my assistant will call you RIGHT NOW and give you the address." Who does that? A professional who actually works. So to the future buyers scrolling through these Yelp horror novels relax. You're not entering a scam zone; you're entering a dealership that knows what it's doing. Bring your down payment, your sense of humor, and maybe a popcorn bucket to enjoy the drama from the sidelines. Because the only thing fake here are those reviews.

I'm genuinely thankful to Mickey's Car Sales for their outstanding service. I needed to buy a…read morereliable company car for one of my employees, and after visiting a few other dealerships, I found Mickey's to be in a league of their own. Mickey didn't waste my time--he got to work, made calls, and secured a great deal that same day. No excuses, just real effort and results. Now my employee has a dependable vehicle, and our business is running smoothly. Thank you, Mickey, for your dedication and professionalism. If you need a car and want a dealership that truly delivers, Mickey's Car Sales is the place to go.

Honestly I had a great experience here. Everyone was really nice helpful and made the whole process…read moreeasy. The service was great and the car I bought was in really good condition I'm very happy with my purchase and would definitely recommend this dealership to anyone looking for a good car .

This place is a huge scam. All their cars got problems. They will run your credit and still won't…read morelet you test drive it . They should all be in jail.

Great service. Ask for Joe or Adrian. Thanks for helping me out get a car. I appreciate itread more

Was in the market to purchase new vehicle. And I stopped at got cars and met with Joe. He explained…read morethe whole process to me. Got me the best deal! If I could give this dealer 10 stars I would! Recommending all friends and family. Amazing service.

I wanted to share my experience from beginning to end because this was truly one of the best car…read morebuying experiences I've had. I found a vehicle online and Tony reached out after I requested more information. I asked if there was any flexibility on the price, and he was completely transparent that there wasn't. I understood, especially since I had been searching for a 4Runner with a third row for almost two months and knew how hard they were to find. I decided to go see it and I'm so glad I did. I worked with Tony and Mack and shared some of my hesitations. Instead of trying to convince me to buy that specific vehicle, they listened to my concerns and showed me other options that better addressed what I was looking for. They gave me time, answered my questions, and never once made me feel pressured. Once I made my decision, the finance process was just as easy. Emilio knew I planned to finance through my credit union unless they could beat my rate, and there was no pressure. He asked if I wanted to hear about any additional products or add ons, I said no, and that was it. No sales pitch or back and forth. The entire experience was such a breath of fresh air. Tony, Mack, and Emilio were transparent, patient, and easy to work with. I left with my new car feeling great about my purchase. This was easily one of my favorite car buying experiences, and I would absolutely recommend this team.

We just bought a used Gold Certified 2023 Toyota Prius from Penske Toyota in Downey and got a great…read moredeal on a low mileage super clean car for my wife. Our sales rep Ruben Bustamante was super professional and easy to work with, Tony the Manager worked some magic on the numbers and Sergio in finance was a straight shooter, no hustle or bs - he wrote the deal as was agreed upon. All in all, a great car buying experience - plus we were done and in our new car in less than 2 hours and my wife loves her new car. We drove to Penske from Venice after visiting several dealerships and it was well worth the trip. I highly recommend stopping by if you are looking for a new or used Toyota. I'd give 6 stars if I could

Had a great experience with Will at ONC. Picked up a little SUV for our daughter to drive and the…read morewhole process was fantastic. Can't speak for the other reviewers, but communication for us was excellent with phone calls and text messages all returned same day. He even arranged for us to pick up the car on a Sunday (they're closed) because it fit best with our schedule. Definitely recommend.

I came across a listing from Our Next Car for a 2011 Toyota Sienna with only 44K miles for $12,999,…read moreand honestly thought it had to be too good to be true. We had been hoping to find an affordable, clean, and reliable Sienna after a bad experience with a previous dealership. The same day we came in to test drive the vehicle, I told Will that we wanted to move forward with the purchase. When we returned the very next day, he already had all of the paperwork prepared and ready for us to sign. We completed the purchase that day and also dropped off two other vehicles we needed to sell, after Will let us know he could help us with that as well. Working with Will has been a completely different experience from what we've had elsewhere. He was honest, straightforward, and respectful of our time. The vehicle was genuinely in fantastic condition, the paperwork process was efficient, and the entire experience was smooth and stress-free. He also made it clear that if anything came up after the purchase, we could reach out and they would take care of it, which meant a lot to us. Will listed our other vehicles right away and even handles the detailing--either as a paid service or by deducting it from the sale price. He's very transparent about his pricing and only makes $500 on trade-ins, which feels more than fair given the convenience and the amount of work involved. It truly feels like a one-stop shop, and we really appreciate how seamless everything has been. We're looking forward to continuing to work with Will and will absolutely be coming back when we're ready for our next vehicle purchase. Thank you, Will--we truly appreciate your honesty and professionalism!

Five stars isn't enough for Cindy and Jose at Downey Hyundai! We originally came from Riverside…read moreHyundai after a negative experience with a salesperson left us feeling uneasy. By the time we made the drive to Downey, we were completely overstimulated and exhausted. The dealership itself has an amazing energy--great music and a fun vibe--but we were overwhelmed. Enter Cindy. She literally felt like an angel stepping out from the back. Her presence instantly brought a sense of calm. She was remarkably patient, actually listened to what we needed, never rushed us, and seamlessly pivoted with us every step of the way--all while keeping a warm, reassuring smile. Jose and the rest of the staff were just as incredible, taking total care of us by making sure our phones were charged and keeping us supplied with water and snacks. We felt so valued and completely at ease. It's no mystery why Downey Hyundai has such high ratings. If you want a stress-free, compassionate car-buying experience, ask for Cindy and Jose!

I'm extremely disappointed with my experience with this dealership's service department. My vehicle…read moreoriginally came to this dealership for a paint repair. What should have been a straightforward repair has turned into an ongoing situation where I am now dealing with additional problems with my vehicle that were not there before. Since the paint repair, I have had to return to the dealership because of issues that arose afterward, and I am still trying to get everything properly corrected. Instead of being able to move on from the original repair, I now have more things wrong with my vehicle and have had to spend additional time dealing with problems connected to the work that was performed. What has made the situation even more frustrating is the lack of communication. I have called multiple times trying to reach the service department and especially the advisor who has been handling my vehicle. I have been placed on long holds, transferred around, disconnected, and left without being able to speak with someone who can actually help me. Beware!!!!!!!!! I understand that service departments can be busy, but when a customer is dealing with problems after dealership repairs, there should be consistent communication and follow-up. I should not have to repeatedly chase someone down just to get issues addressed that developed after my vehicle was in their care. At this point, my frustration is not just with the original repair. It is the fact that my vehicle went in for a paint repair, came back with additional issues, and getting those issues properly addressed has been an ongoing struggle. I hope management takes this seriously and provides a resolution.