Julian and Eric were extremely helpful. They worked within my budget and helped me get the car I…read morewanted. They made nice conversation in between waiting times.

The response from the owner further confirms my concerns of their business practices. The person I…read morebrought with me owns an auto-repair business and is a certified mechanic. He got under the truck to examine due to a small puddle of oil. He confirmed it was clearly not a "loose oil drain bolt" and stated it was obvious to anyone the leak was a bigger issue; possibly to do with the oil pan due to the amount of oil throughout the undercarriage. They did state the issue would be looked into and fixed prior to taking ownership of the truck but were clear it couldn't be looked at or addressed the "same day" as the mechanic location down the street had just shut down for the day and everyone had left. So this claim that it was fixed the same day is highly suspect and further leads me to believe this is a dishonest business. Either they lied about being able to look at it while I was there or they are lying about fixing the issue the same day. Being we are confident it wasn't a drain plug issue, you the reader of this, can do the math. As I stated, due to the issues I did start with a very low out the door offer of $30k, which the owner points out but does not mention the fact they came back stating the full price plus all costs...I countered with an offer of $35k out the door and was brushed off. At that point I asked if they had any intention on negotiating the price wherein I was told what I outlined in my original review. All of this aside, there is no excuse, and not shockingly no apology, for running my credit prior to any negotiations taking place. I hope this review saves at least one other person from making the mistake of doing business at this location.

I wanted to take a moment to provide you with feedback on my recent purchase experience with Alfred…read moreTovar at your dealership. Coming from a background working in retail for over 12 years, I must commend Alfred for his exceptional customer service. Despite a challenging initial interaction with the finance department and floor manager Mike, Alfred went above and beyond to rectify the situation. His professionalism, hospitality, and willingness to accommodate my needs truly stood out. I greatly appreciate Alfred's dedication to making the customer a priority, and his effort to ensure a smooth and enjoyable experience. He has truly set a high standard for auto sales associates, and I will definitely consider him for future purchases. Thank you for employing such a valuable team member. Best regards, Erick Correa

Avoid Precision Honda - Unprofessional and Retaliatory…read more My husband and I had an incredibly disappointing experience at Norwalk Honda over the weekend, followed by completely unacceptable and unprofessional behavior from their team. My husband had been in communication with Ashley prior to our arrival, and they were supposedly expecting us. We went in specifically to test drive a Honda Pilot. Upon walking in, we were greeted a few times but never actually helped. When we asked for Ashley, she never showed up. Eventually, a manager came over and asked if we needed assistance. We told him we were there for a test drive, and he walked away, leaving us waiting yet again. After 20 minutes of being ignored and shoved aside, we decided to leave. We drove straight to Norm Reeves Honda in Cerritos, and the difference was night and day. Within 5 minutes of arriving, we were sitting inside a Honda Pilot. The real issue, however, started after we left. My husband sent a follow-up text to the Norwalk Honda team letting them know he would be leaving a bad review due to the lack of service. In retaliation, someone at Norwalk Honda entered my husband's contact information into a mass inquiry system. He was then bombarded with non-stop spam calls from other dealerships. My husband has been in the automotive industry for many years, so we know exactly how the process should work and were expecting a completely different experience. We are serious buyers with a lease expiring soon, and Precesion Honda completely lost our business. So much for the "Helpful Honda People." Save yourself the headache and go straight to Cerritos instead.

We've been looking for a reliable pre-owned car for our son. Something reliable and would last…read morehim a good amount of time. Also so he could start building his credit. After lots of research, we found Bill & Angela at Car Auto Resources. And so happy we did!! They are very pleasant, straight forward and honest people. Right away, the vibes were welcoming and positive. Not overwhelming or pushy - like your other dealerships. They're patient and there for any questions or concerns you may have. After a test drive and sharing info about the car our son was interested in, Bill & Angela were clear that there was no pressure. We decided we wanted to proceed with the sale. Again, there was no stress. Even while running the numbers. Angela was straight forward on the expectations of the lien holder and gave us an honest response of our odds of getting approved. We were able to get approved with my husband as co-buyer. A great start for our son's journey to build credit. We took delivery on Saturday and our son drove off a very happy happy customer! And we drove off as very happy parents knowing our son is in a safe and reliable vehicle! If you had any doubts on if you should go to Calif Auto Resources - doubt no more! Just go!! You are in good hands with Bill & Angela! You won't regret it! They're so good - in fact, a few of my co-workers will be going to them as well. Thanks again Bill & Angela!! We couldn't have asked for a better experience!!

I just want to say - over 3 years with my car that I purchased from Bill & Angela at CAR. I have…read moreonly had to keep up with oil chances, and a couple tire replacements. I have yet to change the brakes. Just another reminder that when they sell you a car, they go out of their way to make sure you are going to be safe and the car is reliable. Thanks again Bill!! You're the greatest!

I put time into doing my research and finding the right car. Unfortunately, when in the process of…read morepurchasing the vehicle I realized the bumper was coming off. They told me that was on me and that taking care of something like this falls out of their range. The fact that these guys were planning to sell this car without disclosing this to the buyer is disappointing to say the least. Do not trust these guys.

BUYER BEWARE!! Was extremely leary about purchasing through them, but it's exactly what we we're…read morewanting and had low miles. My husband was checking as thoroughly as you can without jacking it up and checking underneath. They had their mechanic check it out, sending us pictures of him looking at it to make us more comfortable. Mechanic said it checked out great. Haven't drove the car except home that night and then woke up next morning to a puddle of fluids underneath. We took it to a reputable shop. They said it was poorly fixed with major parts jb welded. And it should not be driven. Also they sold us a warranty that won't cover any cost of getting it fixed because of the crap that's been done to it. Please stay away from this place!

This is my second time buying a car here and both times have been great. The staff is super…read morehelpful, easy to work with, and made the whole process smooth. My vehicle is in great condition and I'm really satisfied with my purchase. Highly recommend this dealership!

First time buyer here & socal autos was such great help in finding the best deal! Truly amazing…read morefrom the quality of the car to the quickness of the paperwork .. We will definitely be back!!

This is the first time I went to a Car Broker. Shahan made my life easier and within a couple of…read moredays we bought our Lexus RX 350h. Price is right and the service I received from Shahan was seamless. Much easier to work with Shahan than going straight to the dealer where all they want to do is sell the car. Shahan is trustworthy and considerate. He takes into account what your needs are and fulfills it.

The easiest car buying experience! Shahan is knowledgeable, helpful, and responsive to questions…read more His service was beyond my expectation and even delivered the car to me!

I just bought a car from Jenny's Auto. Buying a car is an…read moreintimidating feeling, specially if you have previous bad experiences. But getting this car, was a totally different experience,m for me. Since the beginning the attention I received from Elder (The General Manager) was extremely friendly and professional, it was not pressure whatsoever and he even saved me from taking a wrong decision on buying a car just because the looks. Really an honest person who knows how to get customers satisfied. I can honestly recommend Jenny's Auto as a place where buying a car let you with a great feeling, I wish we can have more places like this one in Los Angeles Thanks to the Team at Jenny's Auto I'am one more happy customer

Great customer service of Elder. I went in looking for a SUV and Elder showed me what he had I…read moreended up purchasing a Ford Explore. He made sure I was okay with the payments I had told him what my budget was for my monthly payment and he was great & very helpful also a man of his word

Petra Car Sales made the car buying process easy and enjoyable. Chris and Eric were knowledgeable,…read morehelpful, and transparent every step of the way. I'd definitely recommend them to anyone looking for quality cars and excellent customer service.

Please be careful if you're considering purchasing a car from this dealership. The vehicle I bought…read morehad severely worn tires, and I nearly got into an accident because of them. I returned to speak with the owner, hoping they would take responsibility and reimburse me for an expense I shouldn't have had so soon after buying the car. Unfortunately, they declined and did not accept any responsibility, even though I had owned the vehicle for less than a month. Vehicle safety should always be a top priority when selling a car, and my experience left me feeling that this was not taken seriously. I encourage anyone shopping here to inspect the vehicle thoroughly, especially the tires, before making a purchase. Stay safe.