I will not be returning. I hosted my son's 3rd birthday party here, and it was extremely disappointing. There was very little for the kids to actually do because of the height restrictions. The older kids (ages 10 and 11) weren't allowed on the play structure, and the younger kids only had that one option--so no one was really accommodated. The pizza was doughy and cold, which was another letdown for a kids' party. The bathrooms were absolutely filthy, which is unacceptable, especially in a place meant for children. To make matters worse, four children including my son ended up catching RSV after being here. That alone should be reason enough for this place to shut down for a deep cleaning and serious changes, including new management. Overall, this was a stressful and disappointing experience, and I would not recommend hosting a party here. read more

I love the the theme of it. I had a party for my 3 year old. The host Elijah was really great he was very knowledgeable, attentive, and nice. The location is a little pricey for parties but the experience is worth it. Saniyah was also very helpful in the party planning process. read more

Just left right now (6pm on 5/3/26) & won't come back. My kids were told they are "too short " for almost everything (7&10) but when you look at the aerial climb it really doesn't look that sturdy and I would be scared to have a larger child do the course. Both of my daughters have done the aerial courses at great wolf lodge so for sure going there in future. We showed up after 4:30 and left by 5:50 because this place sucks. While we were here someone pulled a fire alarm and all the workers just looked at each other and didn't try to evacuate anyone which was a crazy safety hazard because how do you know the difference of an accidental pull and a real emergency? I had paid for a chair massage right before someone pulled the alarm (literally on minute 19 of a 21 minute massage) i had to leave the chair and get my kids ready and out (with no communication coming from a single worker) and when we finally found out it was a false alarm and were allowed back to the play structure I asked if I could get a refund or if they could restart my massage time. I was told there was nothing they could do from the super dry and unhelpful front desk girl. Asked to talk to the owner and was told he was on the phone and that was it. read more

The service here is truly abysmal. I visited on a Sunday, and the female employee, who may or may not have received basic etiquette training, was infuriatingly rude to customers. She had no sense or tact for work, was rude and unreasonable. The manager should conduct a thorough personality assessment and provide thorough training before hiring them. read more

I have been to this place several times over the last few years and this is my last. Rude staff with too many bad rules for the kids on the play structures. This place is not as fun as it used to be. read more

This play place was super duper fun for kids AND adults. My kids and I went for the VIP pass for unlimited day access to the Super play structure with a huge ball pit, giant slide, Laser Tag, Ropes Course, Ninja Course, Rock Climbing and Mini Golf. Lots of attractions for active fun all day. The Super play structure was seriously huge and the giant wavy slide was just as big. I was surprised at the length of the slide. The ball pit was full, and enough depth for the kids to swim in. Laser tag was our favorite attraction. My boys and I destroyed the other team. LOL. So much fun. The playing field was indoors, low lighting, with a maze containing higher elevation structures to attack and defend from. The laser tag rifles were accurate and the vests worked well too. Scoring was available at the end of the game. The Ninja course was challenging for the kids and adults. It's no joke, and we had to have full body strength prepared to complete it. Loved the ninja wall. Rock climbing has auto belays, and you can climb to your hearts content. Same with the ropes course. The safety gear is sufficient and the anti sweat hair bonnets are a nice touch. PRO TIPS: Wear loose clothing because it can get hot in there, and you want to freely move around. Bring plenty of electrolytes. Bring food and snacks for fuel. There's plenty of parking. Have fun!!! read more

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Took my 6 year old and 3 year old to meet friends (also with 6 year old kids). Not a party, just a play date on a rainy day. I brought our own socks from another indoor play business (like many, we have lots of these). I was forced to purchase Lost World's socks because the kid at the counter said I had to. I argued, she insisted. It wasn't the money it was just annoying. I yielded and bought the socks at around $4 per. My 3 year old needs me to be able to enter the play structure with her. So of course I had to pay the adult accompanying fee at around $8. More annoyance. I'm not playing here, I'm keeping my kid alive. Next were prize games. Ok people, these games have adjustments to dial up or down how rigged it is against winning prizes. I've played a lot of claw games and can say the three we tried were dialed all the way up. The claw drops, sits on a prize, does not close at all, and just raises and returns to start. Daughter super disappointed. Yay. I also had several games take our credits and do nothing. At least three times. So I go to the front counter and speak with a manager type person. I explain. She asks which game (but doesn't leave the counter). I describe. She still isn't sure which game or how much credits they take but offers 20 credits. I myself walk back to the game to see how many credits and return to the desk. I say each play should have been 25 credits so roughly 75 credits taken. She seems confused but increases her "offer" to 50 credits (again, unwilling to walk herself to the game to investigate or even offer any interest in the situation. I express my frustration. She's un phased. I walk away, clearly irritated and again, this makes no impact. My fee included mini golf which neither daughter played so I think I payed around $70 for my daughters to play in a playground for a few hours. Could've gone to a McDonalds playground for free (plus some crappy food price). On to the food. Zero healthful options. Fried meats, pizzas, fries, slushies, sodas, some gatorades and cheap concentrated apple juices. Mini pizza is around $17 and larger is something like $25 or $30. Lastly, they run a lot of parties, apparently because about every ten minutes the loud speakers (set to highest volume seemingly) would blast an announcement and I swear, all conversations in the building stop as you can't hear anything else. It almost seemed like a bit because they were insanely long for just announcing the next party. Just awful. These places have gotten greedy or their operating costs are simply too high. Either way, I won't return and when I experience a place like this I'll be posting these reviews to call them out until they improve or looking for a better option. Poor customer service, poor value, annoying sock policies (ok to require but if we have similar socks, let us use them ffs), poor prize game experience, and poor food options. Only reason it's not one star is well, my daughters had fun but they can have fun with a can of rocks and a doll. read more

Kids birthday event. Entertainment and kids engagement wise ok. But negative on the food. seemed like it was from In house kitchen - pizza was not hot/warm. Overall First time experience was acceptable. read more

This review is for a kids birthday party (BRACHIOSAURUS BASH package) Leila was our party host and was the best! She did a fantastic job with our party size. We just had to bring our birthday cake and candles, and goodie bags. We went to another kids party here once before deciding to host our 7 year old's party here this weekend. We had about 35 kids and 20+ parents and got booked to one of the larger rooms in the back corner on the obstacle course side. The space is great for kids this age up to a few years older. The kids played mostly in the indoor play structure and ball pit area, but many also tried the obstacle/ninja course and rock climbing area, as well as a few rounds of laser tag (which the kids loved), and some mini golf. We did not do any bowling or try the arcade games. The pizza is fine (crust is below average, but standard for a birthday party; personally, I liked the butter chicken pizza quite a lot), the samosas are really good, the family salad is spring mix with two dressings, and the fruit platters were good too (watermelon, cantaloupe, honeydew, and pineapple). The food prices are on the high side, but typical for party places. I would prefer if the price for socks was included in the party package (increasing the price accordingly), but I think that is typical as well. You reserve your time with a deposit online, and they call you just a few days before the party to walk you through the details and take your food order, and they also send you a preliminary invoice based on your order. Everything is transparent which I appreciated. The place is generally very BUSY on the weekend, but the Saturday 10am-12pm party slot we had was not too bad at all. All in all, great place to host a kids birthday party. The kids will want to stick around for an extra hour or so after the party time is up since there's so much to do. We prefer this venue to other birthday party mainstays in Dublin/Pleasanton (Pump it Up and Skyzone). read more

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Great place Fun. Place to be at wonderful place. Customer service are excellent. I would love to take my family here again. And again, made my day. It was amazing. read more

Best local place to have a kids birthday! Food is great and play area is always very clean! The game selection is great and the prizes are good quality. read more

Great place!!! Super cute! The Dino themed indoor playground is fantastic for all littles. Their toddler times are great!

I purchased the VIP tickets for my nephews and it was the most horrible experience ever. I blame the management all the staff and young kids that are being led by the manager. I believe I spoke to the manager and she did not care at all whatsoever my concerns regarding the machine that robbed my prize I won for my nephew. Perhaps the manager doesn't care at all because shes either not even qualified for the position or shes being under paid for her position. Therefore if the manager gives horrible customer service then it's obvious that the staff will not care about the business. Whos to blame ? the owners are doing a horrible job, its obvious that there are just trying to make as much money as they can until the place closes down. If you're thinking of going here, I wouldn't even come even if it was free. All the parents are saying the same thing except there not willing to waste their time and leave a review like I just did. read more

This was the second time we've come to Lost Worlds, 4 years apart. The front desk and snack bar staff were kind and friendly, the play area was nice and seemed to have been updated and repaired since the last time we were here, and we had fun playing mini golf which we hadn't been able to play the first time. We had a great day and planned to come back the following weekend. Here's why I will NEVER be back: the owner is an absolutely horrible person who has ruined the whole thing for our family. The first time we visited was in February of 2020. Being the first time, we purchased socks for the entire family but one pair of the adult size socks were a different design than the dinosaur theme socks. At the time, they explained that they didn't have any more of the dinosaur socks in the adult size so one pair that they sold us was black and green. New children's socks were purchased for our second visit (little feet had outgrown the original socks) but I still had the adult size socks. This time around, my son was old enough to play on his own so I didn't even go into the play area until it was time to leave and I went in to retrieve him. I put on the adult size grip socks that I had purchased here at Lost Worlds in 2020 and went into the play area. On the way out, I was accosted by an elderly woman who positioned her body between my body and the exit and proceeded to chew me out for wearing socks from another establishment as that is not allowed. She then called me a liar when I explained that these socks were indeed purchased from Lost World. She was incredibly rude and insulting and several of the other parents who were in the play area mentioned that that scene was surprising and the lady had been unnecessarily cruel. We were on our way out anyway and I was so shaken up that I just wanted to leave rather than escalate the incident. I always try to see things from other people's perspectives so I realize that the owner is probably not involved in day to day transactions and may not have been aware of a time 4 years ago when they sold a different sock design. I can also understand that she was not happy about working the floor and is probably not used to interacting with the public. There were several parties going on that day and the younger staff were busy so she came to fill in. But none of that excuses the way she lambasted me, especially in front of my child and other parents. I would suggest that the owner not only take a class in customer service, but also learn basic human decency. If that's the way she treats customers, I can only imagine how she talks to employees. read more

Lost Worlds - Both pairs of socks were purchased from Lost Worlds. They sold the black pair in 2020 since they were out of adult dino socks. - Laser Tag Near Me - Livermore, California

Pros: 4 * the employees * playground * laser tag Cons: * some places are not cleaned properly * (some) arcade machines are broken * kids throwing balls from the ball pit into random places * packed during the summer; and not packed during the school year. read more

Great place to visit have fun and eat, and the food is great, especially the butter chicken pizza! Will be bringing my kids here again.

Had really fun and it is a clean and safe place for my toddler to run around and play!

This place probably would have been a solid 4 for me. Except we hosted a birthday party today (1/7) for my daughter and our hostess Lupita was probably the BEST party host I have had. We have hosted parties at Chuckecheese, Boomers, The Jungle, a few others but hands down Lupita nailed it. Let's chat venue. This place is open 7 days a week. Huge climbing structure. Play area and ball pit are great for little ones. The older kids like the obstacle course. There's bowling (honestly I haven't tried because everything else is so unique we stick to those), arcades, bowling, laser tag. My only gripe was cleanliness. My son is 15 months and we went in the 4 and under area. We could clearly see dust bunnies and little things a toddler would find to be a delicious snack. So be aware and alert. Same in the ball pit area. It was probably 30% dead (flat balls). It looks like it could benefit from a ball refresh where all balls are removed, detailed clean (I saw silverware in the pit and discarded masks, etc.) Let's get to the fun stuff... This place is good for 1-12 year olds for sure. Even older. There's just something for everyone. It's nicely decorated, realistic dinosaurs. Pro tip: grab a table- order your food early. The pizza is pretty good for a play place. If you sign your waiver before you come it saves time. You do have to buy their socks which is almost $4. You can save them and come back. For birthday party you get a dedicated base camp area. They decorate so no need to bring your own. Overall highly recommend for birthday party shenanigans or if you are just looking for a place indoors to bring the kids to run wild. My read more

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Big kid and smaller child play areas have seperate gates. Fries are really good. No music or anything just children sounds. Now the staff. all younger in age with little to NO customer service skills or training. All were on their phone and allowing BIG 6 and up kids in the younger kid play area in which they were THROWING blocks and balls playing keep out with the toddlers that were in there. You would think that at a CHILDRENS place there would be FRIENDLY STAFF read more

I absolutely loved this place. I came here for my daughter's birthday party and my party host Aashna was very helpful and proactive throughout the party. She helped my daughter and family feel welcomed and I highly recommend booking a party with her. read more

Just finished our son's Big 13th Bday party at this place. We had eleven 13 year old boys and four parents and everyone had a great time. The kids played three rounds of laser tag, a round of mini golf and lots of time on the obstacle parkour-ish and other structures and said it was all awesome. The pizza and sodas that came with our package and the reserved room worked out great too. Our Hostess, Maddie, was great. She timed everything perfectly to keep things moving and to keep our wild bunch hydrated and fed. She was super sweet to the kids and the moms loved talking with her as well. We highly recommend that you request her for any party you plan there. read more

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This was our first time here and won't be our last! Great place for kids!! My sons and nephew loved it!!

We have had several birthdays here and they are all great! Kids run around and love it, staff is helpful, our host Laila was great this last time! I do think the food needs a redo, and I wish they would let you bring healthy options in as well. All and all my kids have a great time with their friends and that is all that matters to me. read more

My kids (ages 9 and 7) had an absolute blast! They were so immersed in the activities that they completely lost track of time. The laser tag is easily one of the best we've ever played highly recommend for a family day out! read more

Had my son'' s birthday and we loved it here! Im happy to see a-lot of improvements this year and I'm glad i did my son's party in here. Yahir was our party host and he was very attentive to my party's needs. He explained everything to us before the party and available although out our party. My guests have various ages from toddlers to big kids and all had fun! The play structure is all repaired and all improved so we are all very happy with it! read more

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The online info says kids must be 48" to participate in attractions. Upon arrival they had a printed out paper saying they must be 54". Very disappointing and wish they'd update their website. read more

Lost Worlds - Laser Tag Near Me - Livermore, California

Unfriendly staff, mostly on their phones not doing anything to enhance the children's experience. Limited things for kids under 48 inches tall. Also, we were required to purchase socks even though we brought socks from other indoor play place which are nicer. This place is a money grab and doesn't care about repeat customers. We drove from 30 miles away and overall very disappointed. Two stars because it has potential, if they continue to build out the facility and include more things to do. Otherwise I don't see this place surviving and have no reason to return. read more

Height restrictions too vague on their website. I assumed that my youngest under 42" can't do the bigger kid stuff but I didn't expect there to be restrictions for my 9 year old kid over 54" who couldn't enter the play structure which is the main attraction here. Most places with a large multi level play structure don't restrict kids like they do here. Won't be coming back. read more

Great place awesome. Great play structures and perfect for parties. Dinosaurs all over the place look cool. There's food an arcade laser tag plenty for everyone to do! Have fun! read more

We held our son's 8th birthday party here over the weekend and Laila was our host for the day. I would give Laila 5 stars for her amazing work that day but the overall experience which has nothing to do with Laila's diligent work will be a four. If you are doing a party here and can ask for who your host will be, I'd ask for Laila because she was attentive to detail and asked us questions on how we wanted things set up. She took care of our guests and anyone who walked through the front entrance was greeted and taken cared off. She did fantastic with the kids especially when it was time to eat and got everyone's orders correct. At the end of the party, she helped us out with clean up and making sure all our gifts were together. I'm giving the overall experience a four because the kids did have an amazing time with the Ninja Warrior course, indoor playground, and laser tag. HOWEVER, I do think it's a bit much that the place also charges you for socks for your whole party on top of already paying for a party package - I feel like that's something Lost World should throw into their party package deal and incorporate it with the overall price. Food is also mediocre here and overpriced. It would be great if they allowed people throwing parties to have a different vendor cater food. To put things into perceptive one whole pizza can cost you between $26.99 to $34.99, Chicken Tenders = $44.95 for 20 pieces, etc to name a few. I think the venue is great for kids but not impressed with their food. We also had a guest who is gluten free and unfortunately she could not eat anything there. read more

Really cool place, way better than taking the kids to Chuck E. Cheese. They have a huge arcade ,laser tag , miniature golf and build a Dino area (that was closed) really unique place. However it could use some cleaning we found a dirty sock in the ball pit some food left in the play area there's a lot of dust accumulated. You can definitely spend a lot of time here with your kiddos because it's really entertaining. Everything is such an attraction to look at and take a picture with and of. If the kids were asked to come back we I would bring them back but hopefully things are cleaner by then. I suppose employment levels are down considering the place looked so empty upon arrival 2 cars in the parking lot and one person I saw when we arrived). Being this was my first time I wasn't sure what areas we could go in or not because there are particular wrist bands you get. This place def is a walk-in situation but they also do birthday parties. Perhaps I set myself up bringing the kids here they like to have really cool parties I see this place in the future lol. PRO : wristband for the kids to play on the structure / jump and go to mini golf is all day long read more

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It was clean the day we went. If you want a place you can drop your child off and sit on a bench to read a book, this is the place. If you want to play with your child, do NOT go here. You are not allowed to go on any of the structures. Apparently the structures are off limits for adults. read more

Recently I took my daughter back to Lost World. They sent me an email saying they'd updated the play structure so I thought we would give it another try. I was pleasantly surprised at how nice it is! We went on a weekday when she was out of school and I was off work so it wasn't too crowded. The new play structure was really nice and my daughter played for hours. I had to make her take a break to eat. The food was a little bit pricey for what we got but it wasn't bad. We'll definitely go back again and I'm glad I gave them another chance. read more

They do not maintain fare line system. they will keep kids in line for 30-40 min and will allow group to skip lines. Bathroom broken and no one to help. Bad experience. I will not recommend this place. read more

I have three older children who are now in middle and high school, and I used to bring them to Lost World in Livermore years ago -- we absolutely loved it back then. Naturally, I was excited to bring my 3 1/2-year-old this time, expecting the same great experience. Unfortunately, it was a huge disappointment. The staff were inattentive, unmotivated, and at times downright rude. The ball pit was filthy, and the ball "fountain" wasn't working at all. A large group of 8-10-year-olds were running wild, creating chaos and even causing smaller kids to get hurt -- and no one on staff intervened. As a fellow small business owner, I found it genuinely disheartening. If management doesn't address these issues soon, I worry this place won't maintain the reputation it once had and we will have one less thing for the kiddos in our charming town. read more

The Lost Worlds Adventures, well the only thing lost here are the staff. Kids are running this place. No management whatsoever, no housekeeping, no monitors (besides the ninja area) and the men's restroom is extremely dirty. So, with that said, I don't want to imagine the kitchen. Just look at the pictures. I was tired of taking them so I stopped at 11 smh. Overall, I'd say this place is trash. I'm all about the indoor playgrounds but if you're going to charge $65 for 2 kids, I need you to take some pride in the place. I'm happy to buy your socks (we were not allowed to wear the grip socks we brought) and I'm happy to pay top dollar for the kiddos to have fun on a rainy day. But when the place looks like this and the staff are Dazed and Confused, I'll just take my family elsewhere as their safty is of the upmost importance. Do not waste your time here, plenty of other options. read more

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We held a seventh birthday here with about 12 kids under the age of seven. They all had an amazing time playing for three hours and were completely exhausted for the rest of the afternoon. They can't wait to go back. We had Cameron as our birthday concierge who helped coordinate all the events, games and food for the kids. He was one of the most helpful people we've ever worked with. read more

Both my 9 year old and 2 year old love this place. Plenty for both ages to do. Minus one star for the food options here. This was the absolutely worst pizza I have had in my life. The crust must have been cardboard. Seriously! Plus it was super overpriced. I'm not sure if you are allowed outside food. Come by after you eat. Update.... We went on MLK day. It was a disgusting experience. Blood, throw up, nasty bathrooms. I'm pretty sure OSHA would shit this place down if they new blood was reported and NOT cleaned. Throw up was reported and NOT cleaned. Bathrooms were a HUGE mess. Definitely lacked employees to be around and get this place cleaned up. read more

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I was invited here for a birthday party and the only good thing i can say is our party host was very nice. BUT the manager and the staff working in the play area was very unprofessional. One lady working in the party area had no bra on and her staff shirt was very dirty. The other lady was very insensitive to the children who had autism. She made comments like "he needs to get his a** down because he keeps talking off his socks" and "that party has all those slow kids in there they need to leave" verrrrrrrryyyyyyy disrespectful. I will never bring my kids back to that place again. On top of that the worker was hugged up with her boyfriend while on the job. Im not sure what business they are running in there. read more

This place needs SAFER safety socks!!! My son was playing in the Ninja area. When he couldn't reach the top he had no choice but to slide down, and after sliding down he started crying terribly. When he took off his "safety socks", he revealed this happened to the bottom of his foot. I assumed the purpose of wearing "safety socks" is to protect the children while playing. My question is , how "safe" are these "safety" socks??? Hope this doesn't happen to any other children. PS I did not sign a waiver form. read more

Lost Worlds - Safety socks fail - Laser Tag Near Me - Livermore, California