I took my car in a couple of months ago and meant to do a review! This is a quality auto repair. My…read morecar was stalling sporadically at stoplights. They diagnosed quickly and my car runs great! There is a rapid ride bus stop nearby, which is perfect for dropping my car off as I head into work. I was treated with respect (as a woman this was a relief) and was very happy with the service.

Wish I could give more than 5 stars!! They were amazing, got us in right away (same day) with very…read morelittle notice, and stayed late to get the job done. We were from out of town, and they finished the job late on a Friday so that my daughter was not stranded. Thank you SO much!!!

Got brakes replaced for my BMW X3 and I definitely recommend these professionals. Slide pin got…read moresnapped during the replacement but they were able to run to nearest store to get the part and complete the replacement. Professional, technical and good communication and value!!

Matthew came to my house to do an oil change on my Honda Odyssey and the experience was fantastic…read more He even called ahead to let me know he'd be running a bit late due to traffic -- that kind of communication is rare and much appreciated. Once he arrived, he was friendly and professional, and did clean, efficient work right in my driveway. He walked me through what he checked without any upsell pressure. No waiting room, no dropping the van off -- mobile service this good is hard to find. Highly recommend asking for Matthew!

These guys helped me out so much! They were super helpful and flexible with a weird car issue I had…read moreand then they helped me with an unrelated issue with another engine I had been dealing with for MONTHS! I would recommend them to my closest friend.

I went into WS Autoworks to get a repair estimate for my Honda CRV. When I opened my car door,…read morethere was grease and dirt all over my driver seat. I've never seen this level of disregard and carelessness from any auto shop, tire shop or oil change facility, never. Take a look at the pictures. Btw, the repair estimate from West Seattle Autoworks was $300 more than to have the same work done at the Honda Dealership.

Our car had a problem with the fuel tank door, meaning we could not add fuel and it was quite low…read more They said they could look at it and so the harrowing drive to their shop was made. After waiting 10 minutes for the owner to return, we were sent away, being told they were unable to fix (wouldn't even LOOK at it) and to go to a body shop. We barely made it back home and eventually fixed it on our own. Obviously if we could fix it, they could have. Not returning or recommending to anyone.

Two months ago, I had my break pads and rotors replaced here. I dropped off my car in the morning…read moreand was able to pick it up by early afternoon-quick and convenient with reasonable rate. Today, I went back because I started hearing this awful squeaky/grinding sound coming from one of my front tires/brakes. Emmanuel (Owner) put my car up on the lift, took off tire, examined it, and was able to find a small rock caught between the tire and the break. He showed me the rock and where it had lodged itself. After putting everything back together, he handed me my keys and sent me on my way-no charge at all, even though he spent a good 40 minutes fixing it!!! I'm so thankful for his help, his labor, and his precious time. Most importantly thankful for his honesty. He could've easily said I needed new parts, but he didn't. This time, I didn't even have to leave the shop. ( made an appointment yesterday) He took care of my car as soon as he became available. The only thing I didn't like was actually the customers in the small waiting room on their phone playing games with sound on and talking on speaker phone. No etiquette. :( Recommend by my friend who used to get service from the previous owner of this shop who also was an honest man. I will definitely continue to come back here.

Thank you Hans for your work fixing my clutch on my 2001 Passat!…read more When you referred me to get my shocks done, I apologize for making you sound bad, w/my online review! I ended up getting a bad shock and it went away with time...a long time! I will still refer your business because of my sincere gratitude of taking care of my clutch! Family business' are AWESOME! THANK YOU for your honesty and the value I was able to take with me!

I live across the street from this shop... pulled out of my garage and realized my tire was flat…read more These guys were so nice to put my spare on for me so I could be on my way without waiting half a day for AAA. They also gave me a good recommendation for a tire place nearby. Thanks again!

My "check engine" light was on and I couldn't figure out why. I called Tom's in a Monday morning…read morepanic. John told me to bring the car over so he could have a look. Turns out it was a simple problem with the gas cap not being on correctly and the codes needing to be reset. I know nothing about cars. John easily could have charged me a fortune to "fix" a non-existent problem but instead he just performed the diagnostic, checked a few things under the hood,reset the codes, and sent me happily on my way. Wow. Great, honest service!

I reserved a time to get brakes replaced; pads and maybe rotors turned. They asked why? After 10…read moreminutes of back and forth and saying I don't want to wait for noise just do the brakes we agreed on a full inspection in prep for a trip. I brought the car in and the service order was for an inspection. I had to remind him I was here for brakes so inspect if you want but the brakes need to get done today. So about 2PM the inspection was done and they said I needed new brakes. They also said they only had time for an oil change. They said they would call when done with that and didn't. So I got the car at 5, still with my old brakes, and will never return. Sometimes you just need to listen to your customer. They don't listen. Only have one car so lost a whole day

Trustworthy. I took my Honda Ridgeline in for 60K service. After inspection, they recommended…read morechanging only the fluids necessary, they did not try to upsell me on extra unneeded service. They reminded me that I had serviced there earlier, which I had forgotten.

Excellent work. Excellent shop. It's the only place I take my car. They know what they are doing…read moreand are very honest.

We received great service from Dan with our company truck for the Seattle Christmas market. We…read morereceived excellent service that was delivered in a prompt manner and done with kindness and a smile. I would recommend this shop to anyone in the area that's looking for a great spot to have their car fixed. I was even surprised that the cost was lower than I had expected. Thank you Dan for a job well done!

I called ahead of time regarding air coming out of my tire and I was lowkey freaking out. They told…read moreme a time I could come by later that day and they would check it out. Barely made it there before it got flat, but I did. They checked it out, plugged it, and filled the air back up in the tire. They didn't charge me for the temporary repair, which was really kind of them. Was able to get my tires replaced a few weeks later somewhere else and the plug had no problems until then. Another time I came to get my car serviced, and that also was pretty quick and also went well! Forget how much it was but it was pretty standard compared to other places. I would trust them with any and all of my car service needs!

I highly recommend Tony and his team! Tony is very trustworthy, kind, and genuinely great at what…read morehe does. He took the time to explain everything to me and made sure my car was taken care of properly. I really appreciate his honesty and the great service from his technician and the entire team. It's such a relief to finally find someone I can trust with my car. Tony is officially my go-to guy for all my car maintenance from now on. Thank you again, Tony and team!

I took my 2001 LEXUS IS300 to TOMOKO AUTO CARE CENTER for a thorough check-up of all my fluids. He…read moresaid they were all good but saw that my Valve Cover Gasket was leaking. He provided me with options for replacement. Who does that? Tony does... My engine light came on and he found a split in a hose that caused the engine light to come on. Repaired quickly and the car runs GREAT!

Went for an oil change & to look into a relatively minor check engine light. Both were resolved…read morefine. While that was going on they sent a quote for a bunch of other maintenance items, which I refused. Fine, lots of other shops do this kind of thing. But they wanted quite a lot for engine air filters, so I decided to do that myself. Today I get into my engine and discover the hose from the air filter box to the engine is completely loose. There's two of these on my car -- one was properly tight, the other was so loose it had a gap letting unfiltered air into the engine. This is the only shop that's touched my car for a couple years, and if they were recommending an air filter replacement I have to assume they actually looked at them. Easy fix, just tightening a worm clamp after swapping the filters. But my car was in this state for a few months. Reader, this silly mistake could have destroyed the car's engine, and very well may have damaged it. It does not take a lot of unfiltered debris to permanently score cylinder walls. I'd need to go get a compression test to know for certain. I came to this shop for oil changes & maintenance because I didn't want to feel the need to crawl around my car double-checking a quick-change place's work. That is apparently not the level of service they are set up to provide. For what they charge and the "vibe" they give off, this sort of thing should be on a checklist a second mechanic runs through before delivering the car. Real basic "humans are capable of making mistakes" type of controls.

Took my BMW after a final straw experience at BMW Seattle. Explained that to them and I may as well…read morehave taken my car to the dealer. Exact same service experience: a focus on upselling "recommended" services and not on why the vehicle is there in the first place. Spent $1,500 for NOTHING. Will NEVER GO BACK!!!