It was easy and convenient. The girls are regular so they had an idea of what was good . We came at shift change so the seating was all ours. The place is dimly lit but ambiance is intimate for all. The server was new to the role but not the restaurant. The food was good but we had a few challenges. read more

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Pros- We were seated immediately and the food was good. We ordered the Wild West Shrimp as an appetizer. The shrimp were excellent! The plate was a little clunky. They just threw chopped peppers on one end of the plate but it was still tasty and I would order again. The salad was nice & fresh. My chopped steak was about 1/4" thick. It was a little shocking but the flavor was good. My husband really enjoyed his ribeye. Cons- we were seated for 14 minutes before we were ever greeted. We ordered our entire meal when she took our drink order. We were there for 20 minutes before we got our drinks. Our server brought bread to the table with our drinks. We didn't see her again for a while so we asked another server for a knife for the bread. We were told they were in the dishwasher and he could bring us a plastic knife. We also had to use napkins to dry our bread plates because they were dripping wet. Our shrimp appetizer came out and we asked for silverware. None was brought. Our salad came out shorty thereafter. We asked for silverware again. It was brought several minutes later. We then had a 30 minute wait between our salad and our entree. During this time we never saw our server. Our entrees came out with mashed potatoes on each plate. We both ordered baked potatoes. We asked about the mix up. After a talk with the kitchen we were told they were out of baked potatoes so they just switched them out without asking us. Overall, the food was good. The service was not! read more

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Who doesn't love LongHorn? Went on a whim with my family to this location. It was nice. We enjoyed our food. The service was okay. The food was great as always. We had a good time. read more

LongHorn Steakhouse - Parmesan fries - Steakhouses Near Me - Collierville, Tennessee

This is one of my husband's favorite places to eat. We consider if kind of a fancy place and we tend to come here for dates and things. There's always a lot of food- every meal is huge- and we are always satisfied whenever we eat here. I've summarized my thoughts on different meals below. The Crab and Artichoke Dip is good but I didn't feel it was very flavorful. My mom loved it. I did really like the Firecracker Chicken Wraps even though about a third of them are the wrapping. I paid an upcharge to get the Chicken and Strawberry Salad with the Raspberry dressing instead of a house salad which was fantastic. Also, huge. I took half of it home. I got the Napa Grilled Chicken for my meal which was soft, juicy, and flavorful. Hubby got the steak prime rib which definitely melted in my mouth but otherwise did nothing for me. The Coconut Chili Mahi Mahi was awesome and flaky and the rice mixture that came with was so tasty. I was delightfully surprised. The balsamic vinaigrette is not overpowering as it often is at other places. It even tasted good with the bread. Flo's Fillet medium well done is thin but packed with seasonings and flavor. The medium is thick and tender but had less seasonings The Chocolate Stampede was huge. I'd actually want to order it as an appetizer because it's not easy to take home but it's huge so you'll want to make sure you have room for it. The Longhorn Steak had good seasoning at first but after a few bites was just ok. Love: - Appetizer: Firecracker Chicken Wraps - Bread - Chicken: Napa Grilled (FAV) - Chicken: Parmesan-Crusted - Dressing: Balsamic Vinaigrette - Dressing: Raspberry Vinaigrette - Dressing: White Balsamic Vinaigrette - Drink: Pineapple Lemonade - Fish: Coconut Chili Mahi Mahi - Ribs: Baby Back - Salad: Grilled Chicken and Strawberry - Salad: Strawberry and Pecan - Salad: House - Side: Broccoli - Side: Mashed Potatoes - Side: Seasoned French Fries - Side: Steakhouse Mac and Cheese Like: - Appetizer: Spicy Chicken Bites - Drink: Watermelon Lemonade - Sandwich: Grilled Chicken and Avocado Half - Side: Baked Potato Loaded - Side: Fire-Grilled Corn on the Cobb - Side: Fresh Steamed Asparagus - Steak: Outlaw Ribeye (medium) Ok: - Appetizer: Crab and Artichoke Dip (mom loved) - Appetizer: Wild West Shrimp - Burger: Long House - Dessert: Chocolate Stampede (Joel loved) - Drink: Mango Lemonade - Side: Housemade Kettle Chips - Side: Loaded Mashed Potatoes - Side: Rice Pilaf - Soup: Shrimp and Lobster Chowder - Steak: The Longhorn read more

Took my daughter for lunch, walked in and there were already a few groups waiting to be seated. One group even mentioned that they had been there for a while and no one had come out. The place was completely empty. No hostess, no manager, no one. I'm guessing customer service isn't a priority. I honestly don't know how some places stay in business and this is a direct reflection of the management which needs to lead their team better. Unacceptable at best. We went to Jim's Place Grill across the street and had a great lunch and the service was impeccable. read more

Spent 15 minutes at the bar trying to order some drinks while we waited for our table. The bartender took two other people's drink orders ahead of us as I watched and the to-go server did the same. When I asked the go-to server if I could order a drink she said the bartender would be with me "shortly". General apathy and total lack of any basic customer service skills. Obvious chain restaurant mentality. When they texted/called that our table was ready, there was no one at the hostess stand after a 5 minute wait. We've been here before and had a good experience but it has definitely gone down hill. Not sure if it is a chain restaurant issue or poor leadership, but it's obvious there is little to no accountability. We try to support restaurants to the fullest extent with 30%+ tips for even average service, but we will not be back anytime soon. Shop local with owners that care, my friends. read more

Visited Longhorn yesterday around 1pm. Front hostess was not at the station and after waiting for about 5 minutes she came up and we were seated. My wife and I are a bit more forgiving than others and my wife has worked at a Longhorn at the Wolfchase location and she wanted a good meal. Ian was our server and he did a good job taking our order and drinks. The bread was good and fresh. I ordered the 6 oz steak medium rare and my wife ordered the pork chop & we both got the broccoli as a side dish. The food was cooked very well as expected so no issues there. The tables were clean and the busers were taking care of the tables that were done. Now for the things that can be improved upon; hostess while polite was not at her station for five minutes and there was no one being seated. This is a front of house issue. During our initial wait, one staff member noticed us but did not alert the hostess that we were waiting to be sat. The restaurant while maybe no more than half full (at best) seemed to be having issues with the back of the house getting food orders out. This is something my wife noticed given the time it took for our food to come out. My wife said it could only have been due to maybe someone calling out. While our server Ian made sure our drinks were refilled once, my wife had to ask another waitress to have him bring us the bill. Again, life happens so I can accept that because he could have been doubled up. Food was a solid 4 given what we ordered and it came out but later than it should have taken. Our server earned a solid 3.5 because after the food was brought out he did not check on us to see if everything was good, we had to request a to go box and the check. The hostess earned a 1.5 due to the delay in seating and not being at her station for over 5 minutes. While she may have needed a break, no one was at the station for guests. Knowing the location and the standards Longhorn has for their staff, it was disappointing. Now, would I give them another try, yes! The quality of the food and our server earned that opportunity for another visit. read more

The customer service was terrible! The worst management I've ever experienced. He came out and rudely and aggressively confronted me about a table. I will never eat at Longhorn ever again! read more

This Longhorn was better than the one in Bartlett. The wait was a little long, but the waitress I had was very nice, she knew her menu and was re-filling water and bread. The food was superb, the drink I had got me buzzed and the steak was how I wanted it to be. I would come back. read more

LongHorn Steakhouse - Patr-n Dragon Fruit Margarita - Steakhouses Near Me - Collierville, Tennessee

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It was 4:15 pm in a thursday. Waited along time to get table and then cocktail came after the salad. Overcooked and over seasoned steak. Waited 20 minutes for a redo! Wait staff was adequate but should have done better. I cant remember when i ever had to send food back and then have such disregard! read more

Food was excellent. The service was great. Longhorn is very consistent. It is one of my favorite places.

Staff is rude and indifferent, I've waited half an hour for an order I placed an hour ahead of time. I'm even looking at my bag of food in the rear and nobody is acknowledging that I'm here while they are having a laugh in the kitchen area. read more

Had a pick up order. There was no bread included. How the heck do you forget to put in bread. Also, my steak was on top of my mashed potatoes. Had not been in a long time, so I thought I would give them another chance. Big mistake. Not going back again. read more

I treated my mom and dad to dinner at Longhorn to celebrate my mom's birthday. My mother and I love the Outlaw Ribeye, but this time we went with the regular ribeye and my dad ordered salmon. We also picked a salad and one more side. All salads were good and had plenty of salad dressing for each bite. I ordered a sweet potato for my other side, it was a pretty big sweet potato and unfortunately some areas were undercooked causing for a crunchy potato (took it home..no biggie). The loaded baked potato looked good and well prepared (no remnants remaining other than the skin) so I would say mom enjoyed it and my dad enjoyed his side of broccoli. Our waitress was decent, she seemed a bit tired, but she was not rude. She took our orders and was polite throughout dinner. Our orders came out with no issues and correct. The restaurant does not take reservations, they have a waitlist that you add your name to. I was not able to add my name via the app, but you can walk in to add your name and maybe even call. On a weeknight it can get busy, so there may be a long wait. We went on a Saturday around 5pm and waited about 20mins, they moved the parties quick, so that helped, along with an earlier dinner time. We sat in the bar area in a booth, my dad was able to watch the Grizzles play and we just really had a good meal and an overall enjoyable experience on this particular evening. The guests were not loud, staff were seen moving about cleaning and turning tables over for the next seating. read more

Went for lunch around 1:00 on a weekend. It wasn't crowded. Food was average bar food. The service was incredibly slow. We had to flag our server down for refills....for anything we needed. Burger was dry. Fries were ok. The shrimp appetizer was swimming in grease. Just a very mid experience. read more

LongHorn Steakhouse - Cheeseburger - Steakhouses Near Me - Collierville, Tennessee

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This is one of my favorite steak houses. The portion sizes here are huge. It does depend on what you get. My favorite is the Flo's Filet which is the same size as any filet. Free bread is decent. I thought I liked the loaded baked potato but it's really just ok. I do love the french fries and the mashed potatoes. There's lots of potato options, which is great. They also have other food sides for when I want to have something besides potatoes. I tried the Longhorn burger recently and I was hoping it'd be really good but it was just ok. My order: Flo's filet with sides of french fries and mashed potatoes read more

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Arrived at Longhorn Collierville around 11:30 am Sunday 3/8. Parking lot wasn't even half full. Woman holding the front door open had her nose in her phone. She said nothing as we walked by. Then she asks how many. We say two. She says it'll be a 25 minute wait. THERE WERE HARDLY ANY PEOPLE THERE EATING. Excuse? Not enough employees showed up for work. Unfortunate and unacceptable. read more

After a terrible experience at the LongHorn Steakhouse in Bartlett, we tried this one in Collierville. It was a totally different experience. The host and waitstaff were friendly. The wait times were not too long. (It was a Sunday about 11:00 a.m.) The pricing is acceptable, and the food quality is excellent. The ambiance was awesome until the "after-church" crowd started piling in and making a ton of noise. That wasn't the restaurant's fault. We will return to this one in the future but only during low-traffic times. read more

My wife and I went here for dinner. The food and service were great. The steaks were cooked to perfection. I highly recommend this restaurant if you are in Collierville. read more

We went to the Collierville location Friday 2/14/26 early afternoon. We waited 40 minutes for a table. Thats fine it was on Valentines Day. But so many empty tables.. I guess not enough servers. Schedule accordingly folks!!! Anyhow got a table and ordered. Husband ordered Porterhouse and Baked potato. First off the potato was COLD!! The butter didn't even melt. Waitress brought another that was HOT! Second his porterhouse was a t-bone. There was very little filet on one side. Waitress sent manager over. He was rude and he said that is a Porterhouse, our t-bone is thinner than that. Really??? It's about the filet size. On a porterhouse steak the filet is huge. This filet size was no bigger than the tines on his fork. My husband told manager needs to learn his cuts of meat. Manager pointed his finger at my husband and said I should have you kicked out of here!!!! Really???? We should have walked out but respectfully we got to go containers, paid ( for a porterhouse that was a t-bone) tipped the waitress (not her fault) and left!! Pay attention to your steaks folks!! WE WONT BE BACK!!! read more

Its been awhile since eating here. Covid has shaken up the world as we know it but I think the restaurants are suffering the hardest blow, outside of everyday life. I still have standards but the expectations aren't as high. The restaurant was semi-full. Our server was busy but she stopped n checked on us, everytime she walked by..I dont have any complaints about my food, it was ok. But after taking it home n cooking in airfryer a little longer, it tasted better. It was a little undercooked. My margarita was tasty but I missed seeing the lemons in the big jar. But the one thing that remained the same, the delicious warm brown bread.. I try to extend grace on the restaurant workers, its a hard job.. read more

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Needs better service and servers. Doesn't matter how good the food is when the service is poor.

Eh...ok but wish they could keep the kitchen runny smooth. Went with a group for lunch and there was no ice tea until 2:00 when the truck came in (Kroger is right in their parking lot). Out of mushrooms and some other options. Burger was ok but bacon made me think it was a toothpick. Chewy brittle if bacon could be that blend. Chowder was good can soup. Others in the group had been before and said they were out of potatoes one time and salmon another. Seems to be hit or miss. Service was pretty good after a 10 Min wait while looking at 4 open tables read more

This is probably our last visit to this so-so establishment with an over-staffed door and a manager who actually argues with customers... First, we went to their website to "get in line" early. When we arrived at the restaurant, the same surly, glowering, characterless young woman said, "Huh - what'chu'want?" I told her my name and she said, "Uh, huh... you #2 in line, we will call chu when you ready..." After 15 minutes of watching the door, and after seeing 3 parties seated before us, I approached the middle-aged woman who was at the podium... "Are you the Manager?" Answer: "Yeah"... Me: "I went online before arriving; when I arrived, I was told by a young woman, 'you # 2 in line"... and I've sat here and watched 3 other parties seated before me..." - and that's when "Ms. Manager" cut me off... "Well those people were waiting at the bar... the four party wanted a table..." and so on... I reminded Ms. Manager, "don't argue with a customer, especially after you just lied to him..." and she replied, "You'll be seated next"... I said, "I'll be watching and hoping..." We were seated next... our waitress was really nice (and the tip acknowledged that), but I was still put off by the young mumbler at the door and the manager who argued and makes excuses and outright lied... BTW - younger door woman eventually hid herself in a kitchen alcove that I could see and spent about 20 minutes on her cell phone!!! Question: Will you be going back? Short-answer: NO WAY!!! read more

Had lunch here with wife yesterday. Service was great (Lakeesha). Food was prepared as it was expected and delicious! Recommend!

this location need to change host , she was so disrespectful an had attitude at the time we were in lobby ,. no greeting as customer it's so disappointed , an waitress wee such great people , that Host No Good read more

Food was fair but not as good as I expected for Longhorn. The service was extremely slow. Very few people were there to be served we waited for over 30 minutes to get a table and about another 45 minutes for our food after ordering. Ambiance was standard I would not recommend and probably will not return to this particular location. read more

Let me tell y'all how much I enjoyed my meal!! So the lamb chops are to die for! They were cooked to perfection and super flavorful. The mashed potatoes were creamy and the spinach topped it off. If you are a fan of Brussel sprouts then they theirs. They were crispy and the honey butter style sauce took it to another level. Now my friend had the parm crusted chicken and all I kept hearing was mmm, so I knew that she was very pleased. The food was so good that we had to get to go boxes just so we could enjoy the remainder of the meal later!! The service was cool. Overall, I will be back for more lol! read more

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So apparently I have been missing out on the greatness at LongHorn! My party of 3 arrived Arlington 11:00 a.m on a Sunday. Which is probably the best time if you're looking for somewhere to dine right after church. It gets pretty crowded pretty fast. We were served by the bartender who was very nice and got our food to us right on time. If you're looking for a delicious meal I recommend the Parmesan Crusted Chicken. So good! Once I find a meal that I like, I tend to stick to it. So trying this, I was very pleased. The drinks are ok but if you get the long pour of any kind (except the wine) ask them not to fill your shaker with I ice. read more

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The environment looked clean and safe. The service was good. The food was good. The parmesam chicken tasted good. I had two large pieces, I ate a piece of chicken for dinner and a piece for lunch. The wheat roll was big and taste ok. The baked loaded potato was good. I enjoyed this meal. read more

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Went for the last time to Longhorn in Collierville. This restaurant is seems unclean in the public areas, so the unseen areas are probably even worse. Sat at bar and it was crumby and spilled on from previous patrons. Chairs were scattered at the bar, very unorganized and unwelcoming. Wait staff sullen at best. Salad was limp and drowning in dressing. Main course was okay, would never describe as good or great. Presentation was uninspiring. Floor needs mopped, flat surfaces were dusty, dirty napkins on the floor and staff just walked by, carpets needed swept. read more

Ordered curbside pickup got a text at saying my food will be ready at 8:08 and verify that i was there which i was. I sat out there until 8:53 and decided to go in. My food was sitting at the bar. I told the lady that i had a curbside pickup gave my name and it was just sitting there. I got my food and everything was cold. read more

We went here for lunch, we didn't wait and got a seat. The food was good Took forever for food to come but the area was clean service is terrible changed waiters We paid cash $110. $2 tip. They should be aware to improve their service. read more

Service absolutely terrible. Wait staff lacking any etiquette. Went through six sets of silverware to get a clean set. Long wait for food and it was cold when brought out. And as a final blow the kids cheeseburger was brought out when we were paying our bill. The lack of awareness is just unimaginable. The wait staff reply to thank you was uh huh every time. Spend your time and money somewhere else. read more

Steak were delicious and tender potatoes had been cooked a while they were still good. Enjoyed salad an hot bread.Nice atmosphere friendly service. read more

Steak was so juicy and cooked to perfection!! Potato was cooked and seasoned oh so good!! Waitress was nice and vey attentive! Overall a great experience! Kiss the chef! read more

LongHorn Steakhouse - Ribeye steak and baked potato - Steakhouses Near Me - Collierville, Tennessee

I won't be back there anymore our table was halfway cleaned when we sat down. It was hair in the butter for the bread. Didn't see until I was about to spread it on the bread. Cups were dirty on the outside. If visit please get plastic silverware. Just a 0/10 all the way around. read more

Caesar salad is overdressed, and the server forgot to leave my croutons off. Bread just doesn't taste good. Asparagus is unseasoned. New York strip is good! Server was attentive and checked on us often. This location has a musty smell and feels run down. read more

LongHorn Steakhouse - Caesar salad - Steakhouses Near Me - Collierville, Tennessee

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Service terrible. Food average. Restaurant dirty. No management at all. Servers all hanging around doing nothing.

Went on a Friday night for early dinner. Wait time at 6pm was already 30 minutes. We both got steaks, me the ribeye and wife got the petit filet. Both cooked to perfection as requested. Tasty flavor with good sides. Waitress was quite attentive despite being somewhat busy. This review is only for the Longhorn Steakhouse in Collierville on West Poplar. We have been to the one in Wolfchase on Highway 64 and did not have the same experience. read more