Hadn't been to Lola's in a long while and wanted to go for lunch, which I had heard worked from a different lunch menu, items geared toward working folk. So we stopped in a few weeks ago..
It wasn't immediately clear walking in whether you seated yourself or how orders were placed. Turns out you walk up to the bar and order there now--at least at lunchtime. The staff was unwelcoming, unhelpful, unsmiling, and the atmosphere decidedly cold. When I asked about menu options, the person taking orders silently pointed to a menu board on the side wall without suggesting anything or even a word. We have eaten in the best restaurants in New Orleans, yet for some reason this place on this day felt very awkward.
I ordered the 1/2 sandwich and cup of soup option, specifically the chicken, bacon, avocado and cheese club sandwich and the chicken and wild rice soup. My husband ordered shrimp étouffée. I believe we ordered an appetizer, also, but cannot remember what it was.
We enjoyed our appetizer. Both lunches came with a small salad of mixed greens and balsamic vinaigrette dressing. The greens were fresh and the salad flavorful. I was trying to order the less peppery options, but the soup, although having a nice flavor, was far too peppery. The taste was overwhelmed by black pepper and it was quite hot. My sandwich was on homemade focaccia, which was delicious and had tasty roasted chicken, bacon and some nice melted cheese on it. However, the first bite was very unpleasant. Opening the sandwich revealed most of the avocado was covered in thick black fuzzy mold, which accounted for the sharp, acrid taste. There wasn't time to have them prepare another one, so I discarded the avocado and the slice of bread that was next to it, and ate the other parts of the sandwich separately. The rest of the sandwich was made of very tasty ingredients, but the unpleasant taste of the moldy avocado caused me to lose my appetite somewhat. (It wasn't that the avocado had turned brown from the air. It was fresh and bright green, except for the areas with thick black mold.)
My husband's étouffée was tasty and he did enjoy it, but he mentioned that it was fairly bland. When I tried it, I was surprised to find it had no heat at all. The chicken and wild rice soup had much more heat (from pepper.) We both thought that odd.
Maybe it was just a bad day. Every establishment has them. The food can be very good at Lola's, but it needs to be more consistent and there needs to be better quality control. It would be more fair, I suppose, to try them again before posting another review, but after the waiter failed to ask how our food was, even though he saw the discarded moldy avocado on my plate, and the generally cold, unfriendly vibe we got from the place, neither of us felt like returning anytime soon. read more