Many in DC don't realize that all the Ace Hardware stores now in the District (Tenley, Takoma Park, 5th St, Glover Park, Woodley Park, this Fabulous new location for Logan Park and a few others) are all owned and run by the same people, a wonderful married couple who started the first one, this one on P St, in 2003 for all the right reasons. No high-powered, impersonal entrepreneurs here. Rsther, two people who realized the neighborhoods needed great hardware stores, the big box stores further afield were frustrating to many, and treating employees and customers like Kings and Queens is a good formula for any business. Humble yet determined. Kind yet tenacious. Just a great story all around and we are so fortunate they chose DC to reintroduce the great neighborhood hardware store. Yep, this fantastic new 14th St location is now the flagship for all the DC shops and even a couple in Baltimore. Despite being twice the size of the old P St location with so much more on offer, the heart and soul of this store made the move too! Go figure: consistent values along with hammers, key cutting and Xmas trees! Knowledgable and friendly staff! Greetings at the door when you enter! Real concern and sincerity answering questions or advising on projects. Wow. Wow. And, wow! Have been frequenting these stores since 2003 and on the rare days when I find myself in a Home Depot, I know why more than 3/4 of my home improvement and related spending is at these shops. Please support the DC Ace Hardware stores so we have them for a very long time. They have whatever you need on the shelves with cheer, hospitality and expertise in green aprons always nearby in abundant supply. read more

Don't buy the Christmas light from Logan's they contain lead ! The outside of the package says wash your hands after use! This is crap! How can they sell something that contains lead. And that is known world wide to cause cancer and birth defects. ! read more

Competent, professional employees who didn't try to upsell me but were very friendly and immediately sought to help me locate my desired products. HOWEVER the product they sold me didn't do what I need it to (which was drill 12 holes into a solid door). I brought pictures and the item diagram to show the employees but I took it home and no dice. However they nicely refunded me the same day. read more

Logan Hardware - $39.99 - Hardware Stores Near Me - Washington, DC, District of Columbia

It is always hit or miss at this location. Twice I've ordered items and both times they've dropped the ball. The store is convenient if they have the item but don't put faith that they will complete a task if it is not on the shelf. Also, they always put responsibility back on me to call back or have me follow up with another employee instead of them trying to troubleshoot the situation. Call first before going because the skills you might be looking for aren't working that day. read more

Huge new space for the store formerly on 14th and P. More inventory and staff who are connected and ready to help you as soon as you walk in. It's great to go upstairs and have a sales associate waiting for you already knowing what you need after being told by the people downstairs. Prices are great and location is convenient. Prefer to support this local business than go to Home Depot any day. read more

Just moved to the neighborhood and this place close has been a huge help. They are right down the street and the staff was supper friendly. As soon as I walked in there was someone asking if they could help me and made sure I got exactly what I needed and got me out. Home depot would have probably taken me hours. read more

They may be great for the neighborhood but they don't cooperate with the store on 5th St. I've been waiting for them to transfer a simple latch for 5 days and they promise the 5th street store everyday it is being done and I'm still waiting for the call that it's arrived. Why so bad btwn stores? Bad service. read more

This hardware store is great! They always have what I need, and the people who work there are exceptionally helpful. They've given my DIY advice, helped me replace watch batteries, and cut metal and wood for me. I'm glad they are in my neighborhood. read more

Excellent Customer Service! Marvin, Joseph and Mike on the 2nd floor helped me locate the right screws to put my sofa back together after a move. Personable and knowledgeable, the guys really worked with me to help complete my project. Everyone in the store asked how they could help and directed me to the right place. Great Staff at this store! read more

This store has a friendly staff who always do their best to help me out. The store is pretty big and has 99% of the items I would ever need, so it is really convenient if I don't want to leave the neighborhood. Prices are reasonable too. They are dog-friendly which I really appreciate. In fact, my dog drags me there because she knows they have treats for her! Thanks Logan Hardware, you're the best!!! read more

Love the staff at the Ace Hardware at Logan. I recently came up with a wild idea to build an indoor garden using a wooden wine case. Not only did the Ace staff help me order the lights, timers and pots I needed, but when the products arrived they drilled and cut and nailed everything together for me. Now I have a pretty awesome indoor garden for my tiny, sunless apartment in DC and all thanks to Ace! read more

I used to enjoy this location. However, recent experience has changed that. Do not come here for any sort of glass cutting. The staff manning that booth was too distracted with a cage of new inventory to notice I was there. The people there did not know that they carried different sizes(widths) or types of glass (they had plexiglass too). I gave them the exact measurements I needed. After about 30 minutes of waiting around, I got the glass--but it was the wrong size and cut inaccurately. The person at the booth also told me inaccurately that the Adams Morgan Ace Hardware does glass cutting as well. I called that location and they referred me back to Logan. read more

I absolutely love Logan Hardware. The cashiers are sooooo amazing.

Andres and the rest of his team were awesome. Glad to have such a great store in my neighborhood!

Really helpful people and great selection. I go here for everything, from nails to house plants and kitchen implements. Friendly and well-stocked. read more

Friendly, helpful, fast, and they take time to explain stuff. And there's free popcorn and a clean bathroom that's available to the public.

I had prompt help but the person helping me had no idea what he was talking about. Then he called over someone more senior who told him to "google" the problem. I went to another hardware store later where they knew what they were talking about. Logan needs to train its staff better. read more

OMG...just got home and realized how awesome my service was....brought in several pictures antique was one for glass replacement. ..perfect! And the tall handsome line backer African American gentleman...can't miss him...got my husband his perfect father's day present. ..can't say enough great things about ALL the staff...keep up the great work read more

The key broke off in my front door. I brought it in and Rashaad was amazing! He helped get the key out of the lock and made some extra copies. I went in expecting to have to just buy a new lock but he repaired it and helped me out a lot. read more

They are always so helpful here! Recently, I had some bugs that were killing my plants. I showed pics of the bugs and they suggested something that worked almost right away! Thanks for helping! read more

I purchased a 2 step ladder 2 weeks ago that ended up sitting in my car, so i decide to return it. First i go to Ace in Takoma Park MD, and they claim they cannot take it, that i must return to DC. I go to Ace on 5th and New York Ave, they too claim i have to return to Logan Hardware/Ace. So I finally get to them on 14th St. So I walk in and explain to Victoria (always ask for her she knows what she's doing) about the return and explain my ordeal, and she's honest and very informative with me, & come to find out the other stores COULD have taken my return. Anyways, Victoria was able to assist me very quickly. Ace Hardware needs more employees like the ones on 14th St!!! read more

This place is the best everyone is so helpful and they have a wonderful selection of plants appliances and really anything you could need for an apartment or house. read more

I cannot describe how much we love Logan Hardware. They are a true neighborhood store, and are wonderful at embracing the community. Costumers are always given prompt service-- and they really help you with any DIY quandary you've got. We also like that they give dog treats :) read more

I needed help with removing a broken bike lock and the staff was very knowledgeable on the phone and rented us the exact right tool to get the job done quickly. It only cost $10! Rashaad took time to explain how to use the tool and how to tell when a crucial part needed replacement. Thank you!!! read more

If you need something, you should just come directly to the store - calling this store is like calling Comcast, I've done it several times and it's easier to make the 20 minute walk over. Prices are high compared to Home Depot, but reasonable given that they're renting a spot on 14th St in NW DC. Wide selection of odds and ends city-dwellers might need for minor work. read more

Very friendly neighborhood hardware store. Very well stocked for an urban store. The only negative it the quality of plants.

Had been visited here for different house stuff fixture problems, the staff was more helpful and very knowledgeable. Truly become a neighborhood hardware store for the whole community. read more

Shout out to Scott and Mark! My favorite faces in this local hardware store. Always very helpful and so very kind.

The customer service is great, in particular an employee named Greg. I went there to buy paint, but they didn't have my paint in stock so he called other stores to help me find it and gave great recommendations about paint and painting. I would definitely go back. read more

When I called and said hello, I was hung up on. I called again and said that I wasn't happy about being hung up and wanted a question answered to which I was responded to by a very rude women with a horrible tone "ok what". IF this is how their customer service is over the phone, I don't even want to know what it is like in person and don't wish for anyone else to find out. read more

Dude this place is great. Free copy of key with purchase. Everyone was really nice and helpful. They have everything you need and more, including free popcorn! read more

The new location is great. The store is clean and everyone working there is friendly. The crew asks what you're looking for immediately after you enter and can quickly find the thingamajig and explain how to install it. read more

These guys are amazing. Every staff member treats every customer like an old friend. All ya gotta do is look like you can't find something and one of the staff inherently senses it I think, and will show up to help. Also pet friendly. read more

Great service, Phil stayed with me until he found the exact screw I needed for my job!!!

These guys are the best! Very generous operating hours during the week (open as early as 7:30am, in case you're an idiot like me who lost his keys and needed to get copies cut before work). Very friendly, professional staff, who are on full-throttle as soon as the store opens. The incredibly friendly woman in the back who cut my keys was especially a pro. I had tried getting copies made at another store (4 tries) and none of the cuts work. She took extra care and precaution, and sent me home with a set of functioning keys. The price was also extremely affordable. Great store, happy to know they've got my back if I ever need them again. read more

In advance of bad weather they were helpful, well-stocked, patient, and friendly. Glad to have them as our local hardware store.

Evelyn and Mark at the paint counter were incredibly rude and not at all helpful. Worst customer service I have ever received at a Hardware store. The employees in the lighting and other departments are SO helpful and nice. Need nicer and more competent people working in the paint section. read more