Honest and transparent pricing. I enjoyed the service from the manager angel. it was quick and easy…read moreand very helpful!

Great service and staff at this location ! These guys are great! Big shoutout to W. Rivera ! Super…read morehelpful and kind !

I am writing this to warn the Tucson community about severe, deceptive service violations and…read morepotential vehicle sabotage at this location (333 W Valencia Rd). If you value your vehicle's safety, do not bring it here. I brought my meticulously maintained 2019 Hyundai Santa Fe here for routine oil changes using a Groupon. On my second visit, a manager tried to scare me into a $700 passenger-side CV axle replacement that I didn't need. When I returned for my third visit on April 11th, that same manager doubled down. After I confronted him with research proving CV axles don't magically fail between oil changes, things took a deeply alarming turn. I went outside and discovered my car was not on a lift or in the service bay, it was parked completely around the back of the building which the current manager, Joseph, has formally admitted on the record is a direct violation of official company protocol. Another manager, Angelo, checked the car, confirmed the CV axle claim was completely false, and the shady employee was apparently let go two weeks ago due to a pattern of dishonest behavior. However, the damage was already done. The second I drove off the lot on April 11th, my radio, dashboard presets, and vehicle settings were completely wiped and reset to factory defaults. Shady mechanics do this by disconnecting the battery or using a scanner to force-clear error codes and hide warning lights. Worse, they failed to even give me a new windshield mileage sticker and I had to go back to get one. Since that exact visit, my vehicle has suffered from a severe "dragging" sensation upon acceleration and odd shifting. It is highly probable my car went without oil, was refilled with completely incorrect oil, or was physically tampered with during that unprocedural time around back. On May 22nd, I took the car to the Oracle Rd. location to redeem my final oil change, only for them to put it on the lift and suddenly point out a massive, active turbocharger oil leak. The Oracle location may very well be covering for the Valencia site's liabilities. Corporate customer service (Case Reference: 4373693) has repeatedly stalled, and the District Manager, Mike, has failed to contact me. When I brought the vehicle back to Valencia for a manager walkthrough, a technician who was present during the April 11th incident conveniently pretended to have amnesia. They never offered to make it right or even to compensate for gas to come in. Because this business broke protocol, handled my car in an unmonitored area, and effectively compromised a major mechanical system, I am demanding that the corporate office immediately preserve the back-alley security camera footage. I am completely uncomfortable letting this company touch my car again. I am invoking my right to an independent, third-party diagnostic teardown at a certified Hyundai dealership, and I expect this company to cover the towing, direct dealership repair costs, and a rental vehicle. Until they take accountability for their technicians' deceptive and damaging actions, stay far away from this network. I am allowing for opportunity to make right what has been done by this company before I proceed with a lawsuit. I am a mom who is now out of a vehicle, at no fault of my own for trusting a company to perform a service that was paid for and I expect this to be resolved swiftly.

Next time you change a tire, put on and tighten all the lug nuts ! There is no reason for this to…read morehappen !

I have been bringing my Volkswagen to Stuttgart Autohaus for several years. Today, I brought one of…read morethe cars for the oil change. The inspection they perform on the car is meticulous. They make reasonable recommendations, and they explain things very well for me to understand (what needs to be done immediately, what can wait, etc.). They always provide the best service/work on my vehicles. It is always a pleasant visit at this place with the professional, honest, and friendly staff.

Major Work completed in a matter of days, Amazing. Never going anywhere else again. Thanks David…read moregreat Job.

Nate charged me for work that was never done on my car, and also messed some other things up making…read moreme pay for the same thing over 3 x. Company fired him for other reasons and are ghosting me and my claim. Shady buisness.

Dropped my car off on Tuesday 3/17/26. Had a fuel pump issue according to their diagnostic. It took…read moreon until Thursday at 3pm for me to call them for an update. They called Friday at 2pm to let me know that they had spilled gas all over my car and had broken the fuel pump that they tried to install. I picked it up on Saturday and paid 700 dollars. Once I walked to check out my car it was obviously vandalized and smelled like urine. They had in fact not locked it and someone had stolen every thing inside my car. In total somewhere in the realm of 2-3k worth of items not including my personal documents like registration, insurance, and IDs. I went inside to bring this to their attention the manager named adam started yelling at his employees on why they keep doing this meaning this happens all the time. They of course were no help and the owner Francisco was unwilling to speak with me. The essentially said good luck trying to get your stuff back since the police did not come. I filed a police report am sending complaints to your corporate, disputing the charge since you did not in fact fix my car. When I started driving home my car started to over heat because they did not connect my air intake back on I had to stop at autozone and fix this myself. Lastly today I am having my car detailed because it smells like urine at my own expense because they did not care to help me. When I asked for a refund for the work adam laughed and said good luck with that. Lastly I am checking my car more thoroughly and my fuse box is wide open with a bunch of fuses missing. If you want your car to be given back to you worse than how you gave it then take it here. They do not stand by their work here. They had bad customer service, do nothing to help the customer, absolutely just amateurs. Attached is the police report the manager did on my behalf but of course absolutely did not help me in any way. They have video of what they did and the person that stole my items but again were not willing to help me in any way. So to recap. The took a long time, rarely communicated with me, did not actually finish fixing my car, did not reasonably take care of my car since they did not lock it, and did not give me any help after they let someone steal all of the items in my car. I have been going to meineke for years and I will never come back again unless someone makes this right.

Tucson Used Auto Center made a good impression with its friendly and professional staff. I was able…read moreto ask questions freely and take my time looking at the vehicle. The car has been meeting my needs well. I would have liked the exterior to receive a slightly more thorough final cleaning before pickup. Aside from that, the experience was very good.

Tucson Used Auto Center offered a comfortable environment for making an important purchase. The…read morestaff were attentive and gave useful guidance without being overly pushy. The vehicle has been a good addition to my daily routine. I only wish the dealership had a clearer system for comparing similar models side by side. Overall, I am pleased with the experience.

I want to thank Doug and his team for getting my truck in on short notice for repairs. I'm headed…read moreout on a road trip and needed a few things repaired. Doug was able to get my vehicle in right away and running better than it has in years. Thank you so much for the excellent service.

Incredible service from Doug and the team! I am from out of town dropping my daughter off for…read morecollege, and her Acura's alternator suddenly failed. Wildcat Automotive replaced it in just over an hour. Doug treated us like family, and his honesty and fair pricing gave me total peace of mind. They are completely trustworthy with no price gouging. Highly recommend!

Great service - professional and courteous- Thank you…read moreAustin, Cecelia and Malicai - I'll be back

I've been a loyal customer and enthusiastic fan of BrakeMax on 1st Street in Tucson since 2005. For…read moremany years, I trusted this location with all of my family's vehicle maintenance and repairs. I've recommended them to many of may friends and coworkers. Unfortunately, my recent experiences have left me disappointed and questioning whether I can continue doing business here. One ongoing issue involves a vehicle that has been regularly maintained since we purchased it in 2011. The fuel gauge developed a problem, and over the course of more than a year the shop replaced two fuel pumps and performed various troubleshooting efforts, yet the issue remains unresolved. During that process, I was also quoted over $1,000 for a fuel pump pigtail repair. After researching the part myself, I found the pigtail available for less than $20. Experiences like this made me begin questioning both the diagnosis and the value being provided. They simply can't fix the problem. More recently, I brought in another vehicle for significant maintenance, including A/C service, brake work, and a new belt. When I picked up the vehicle and drove away, it immediately developed a loud squealing noise that had not been present beforehand. I returned to the shop and was told by the manager that it was simply excess grease and that the noise would go away on its own. It did not. Seven weeks later, the noise became even worse, so I brought the vehicle back. This time I was told the belts were fine and that I needed a new A/C compressor, resulting in yet another major repair estimate. Given that the A/C system had recently been serviced and the noise appeared immediately after the belt replacement, I expected a more thorough explanation and a willingness to investigate whether the prior repair work could be related. What concerns me even more is that routine preventive maintenance is supposed to provide peace of mind and help prevent larger problems down the road. When I bring a vehicle in for recommended maintenance, my expectation is that the work is genuinely necessary, performed correctly, and contributes to the long-term reliability of the vehicle. Instead, I have repeatedly left feeling as though the focus was on generating additional repair recommendations and expenses while the original concerns remained unresolved. That experience has made it very difficult to trust the advice I am receiving. After more than 20 years as a customer, the greatest disappointment is not the money I've spent. It's the loss of confidence. Trust is earned over time but can be lost quickly when concerns are dismissed, diagnoses change repeatedly, and accountability is lacking when problems arise after service. I no longer feel confident that routine maintenance recommendations are being made or performed with the level of care and attention that customers deserve. This used to be a shop I recommended without hesitation. Since Charlie Thomas left, the experience has changed significantly. Unfortunately, after these experiences, my trust in the shop has been seriously damaged, and I am not sure I will be returning. I understand that diagnosing automotive problems can be difficult and that not every repair will solve an issue on the first attempt. What I expect, however, is transparency, accountability, and a willingness to stand behind the work performed when problems arise.

I got a spray-in bed liner for my truck. The company was responsive and knowledgeable reference my…read morequestions. The job took about two hours and it looks fantastic. I am very pleased with the work and the company. Thanks for a great job.

I'm pretty frustrated with my recent experience at Line-X in Tucson. I requested a quote for the…read morePremium bedliner and had the work done today, but when I picked up my truck, I discovered they hadn't done anything with the tailgate. I was then told it would cost an additional $150 or something like that was never communicated to me upfront. Had this been made clear from the beginning, I would have considered going to Phoenix instead, where the tailgate is included in the standard job and the overall cost would have been lower. I'm disappointed in the lack of communication and transparency, and I feel like I didn't receive the service I expected based on the original quote. I try to spend my money here in the Tucson market, but experiences like this make me question why I try so hard to keep my business local.

Carlos was great! He helped me fill up my tires and replace one of the parts that was causing the…read moreleak. Super friendly and efficient!

Confirmed my appointment. Sent me a reminder text an hour before my appointment. My appointment…read morestated I would be waiting for my cat. I get there. They tell me they called me and said that time wasn't availabl. But I could sit and wait for over two hours. I'm good.

A few months back I ran into trouble with my transmission. Being in a pinch Lloyd's customer…read moreservice was top notch. From start to finish I was helped out, consistently updated, and my transmission repaired very quickly. My truck has now been running great.

I have not yet had any services done, but I've been very impressed by the customer serviceread more