honest. thought I needed a new starter for my f-350. Phil could have sold me one $1000. he found problem-$95. never go any where else for auto service. read more

What can you say about a shop that misleads you about being able to work on your hybrid car, falsely "diagnosed" not one, but two perfectly good hybrid batteries, did not pull the bottom covers off the tow truck thus causing the parts to be lost! They kept my car for weeks after we changed out the first replacement hybrid battery before they refused to do the work they stated they would. To say this shop cost me thousands is an understatement! The cost of rentals alone during the time they were cross diagnosing is shameful! At the very least they should refund the diagnostic fee of $185 for a battery that they could not have diagnosed because it contained no coolant! read more

If I could give a zero star review I would. My son needed the hood release cables replaced. Thomas Guarino quoted around $800! Seriously? We were floored! This was outrageous. Got a quote from a friend who is a service advisor at a better shop and it was $200! Thomas changed his quote with no apology for the outrageous previous quote and we still ended up over what it should have been. Worst customer service and advisor. Would not recommend going here and regret that we did. There's no way hood release cables would cost $800! Unbelievable and a huge red flag that this shop is a rip off read more

Honest, honestly! I have an older RAV4 with 370,000 miles on it and had a few lights come on during a long trip. Thomas was able to check it out, give me the right diagnosis for me and the car. He's the only mechanic I would trust out here! read more

I can't say enough great things about this shop. They went above and beyond. Even staying late to get me my car the day I needed it. From the moment I called to the the time they finished. The communication and professionalism was superb. I have found my mechanics. read more

The first time I brought my truck here, everything went smoothly -- they gave me updates, explained what was going on, and finished the job without any issues. That first visit really gave me confidence in their work. Unfortunately, my second experience was very different. It took about a week before I heard what was wrong with my truck, and I had to call for every update since they never reached out on their own. When I finally did get an answer, I wasn't given many options for a simple fix or a clear estimate up front. It's disappointing because my first visit showed they can provide good service, but the lack of communication and flexibility this time made the process stressful and inconvenient. read more

Extremely disappointed. Called to get a worst-case quote on a repair. After a reasonable quote of less than $1,000, we paid to have our vehicle towed there. Then they wanted more than double than the original quote saying, "Sorry, we misquoted you." Misleading. Would not recommend! read more

Awesome repair shop with informative and helpful staff. My morning went from the worst one ever because of a dead battery, to becoming manageable and quickly fixed. Thanks! read more

Thomas was very kind and gave a true, honest opinion. He helped us out greatly and I appreciate him & Allan for their time. Thank you. read more

My coolant hose detached from the outlet. I was just next door at the QuikTrip when I assessed this. I called them and they said no problem, they could fix it. Limped the car over there. Guy said that the car would have to cool down to work on it. Cool down? The hose and outlet are at the front of the engine compartment. In the last four days, I've worked on it, even in short sleeves when the engine was hot. Not a big deal at all. "How long will that take?" "About a half an hour." (I needed to be at work in 35 minutes.) "So after that, then what?" "We will need to fill it up with coolant and that will take about 30 minutes." What?!!! 30 minutes to fill the system up with coolant. Does he think I'm ignorant or stupid or something? It would take a whole 5 minutes max to fill the car up with coolant. Nope, I'm just leaving this place. Autozone close by on Craycroft. They lend me tools. Guy there suggests changing the very difficult hose clamp for an easy one. I get everything fixed and new coolant in the system in 20 minutes. Look, a lot of people obviously like this place. Cool. Keep bringing your business to them. But as for me, I feel they were trying to rip me off to get an hour's labor on a very easy and quick fix. 5* = A top favorite. Mind-blowing good. I will definitely return and I will go out of my way to go here. Worth every dime of my money. 4* = Outstanding. Tucson-top-tier. Some elements not quite as good as it gets, but it still is worthy of my regular business. 3* = Good experience. I might do repeat business if it is convenient, the only option, the only one in its category, or on a whim, but would not be among the first thing to come to mind. Would definitely recommend you trying it to get your own take on it. 2* = Not so good. Would not recommend at all. Waste of money. 1* = How are they still in business? Stay away at all costs! read more

I've brought my car several times to garrigan's and they have always giving me prices that are much better than the dealer, taken care of every need that my car has had. I had a wheel bearing replaced here. I also had my front struts replaced and control arms. They did great work. They also helped me to locate a rattle inside of my car and eliminate it. They are good friendly and honest people and a Christian business as well. I highly recommend and will continue to take my car to Garrigan's read more

Excellent!! If you are looking for a reliable, responsible, affordable auto repair shop run with integrity, this is the place. My daughter's Audi stopped running unexpectedly. We had it transported to Garrigan's Auto Repair shop in Tucson. Thomas immediately helped us. He was upbeat, friendly, helpful, organized and professional. He did a thorough diagnostic inspection to pin point the problem and make the necessary repairs. His communication was timely throughout the process. The repairs were made quickly, and the car was ready when promised. We are thrilled to now have a repair shop we can trust. Thank you Thomas! Thank you Garrigan's! read more

YOU CAN STOP LOOKING NOW!! If you want an auto repair shop that is: *fast & reliable *honest & trustworthy *affordable *transparent *generous & kind *communicative *convenient Garrigans is the place for you! I always boast about finding hidden gems, and that is what they are. They offer so many amazing things like financing, warranties, and fair pricing. It is truly difficult to handle all of the challenges that come with life, and our vehicles tend to break down at the WORST possible times, but the guys here will take care of you, and turn a stressful situation into a stress-free and easy process. I came here due to the convenience, and I continue to come for the reasons listed above. Not only can they complete repairs in a timely, thorough, and efficient manner, but they are great for vehicle maintenence as well (oil changes, tire rotations, etc). Garrigan's is now my one-stop-shop for all things car, and I absolutely reccomend their services. If you are the kind of person that does their own repairs, then you can rely on their thorough inspection to guide you in the process. They have always given me the information I need to do it on my own, but because of that trust, I always end up having them do the repairs! I have a great time sitting in their comfortable waiting area, where I can work on the things I need to while I wait for my vehicle. They will work with you in whatever way you may need, and make the entire process very simple. I can honestly say that this is the BEST auto repair shop in Tucson! read more

Great experience. They were honest and affordable. Would recommend and will continue to use.

My daughter thought her AC wasn't blowing cold air. I made an appointment and when I got there, they were BUSY! The bays were full & so was the lot. Thomas pulled the car up and checked it out. No problems, but he said to bring it back if there were any issues. They were professional, courteous and did the diagnosis quickly, even though it was so busy. I'll be bringing our vehicles there when needed. read more

In an odd situation with my vehicle, Garrigan's went out of their way to make sure my vehicle was taken care of and were willing to work with another business to get the job done. They went above and beyond and I cannot thank them enough. I will be returning the next time my vehicle gives me any type of issues. read more

Had a bad coolant leak that needed immediate attention. I live across the street and I had heard great things about Garrigan's so I decided to give them a call since my mechanic was unavailable. Car broke down Saturday afternoon, I called them first thing Tuesday morning when they opened, explained the situation and they told me to bring it in that morning. Got a call back within an hour, was told what was wrong and they gave me what options I had regarding fixing it. I was quoted a price and I gave them permission to proceed. They updated me every step of the way and they had the car ready the next morning as promised, despite being very busy. Thomas was friendly, professional and knowledgeable the whole process with all my questions and concerns regarding my car. Car repair is never cheap but I was charged a reasonable price for the repair, exactly as quoted the day before. I was also advised on future repair options but was never pressured into anything. All in all a great experience with this shop. I would not hesitate to go back for any auto repair needs. read more

Love this place! They were super knowledgeable and helpful. They changed my brakes and that same day someone pulled in front of my car in the middle of the road. I stopped very fast and was able to avoid a collision by less than a foot. Highly recommend! read more

If I could give these people a -10 I would. They put the life of my daughters three month old baby in jeopardy. I went in telling them that I was having a problem with my AC and described it. They advertise that they will check your AC for free, they sold me a new engine fan (which I needed) but didn't even check my AC. I just got off the phone with them and they admitted it. They didn't open up the dash which takes five minutes. I was driving over the AZ/CA border the next day after they supposedly fixed my AC -~ and the place that I went in the middle of nowhere said that it would be *egregious* for anybody to claim to be checking your AC to not to see that the cover of the filter was missing. They KNEW I was driving with a baby! and they had the audacity to try to tell me that they had a "side" of their story as to why they didn't do a proper inspection. Totally inhumane and mean beyond measure. Do NOT go there. They do not care about people. They might pretend they do, but they do NOT!. read more

I've never given a review on yelp until now. The manager here Thomas is very honest and helpful. It's been years since I've found an honest shop, most shops will take advantage of average people who are not mechanically inclined by over charging, using cheap parts, "negligent" improper diagnostics, or just plain terrible customer service. Thomas helped me save hundreds of dollars and was honest about a very simple Ac fix that the actual dealership tried to turn into a complex/expensive job. I recommend anyone who wants quality "dealership" work at a decent price go here!! read more

Great quick and fast service.I have 2000 Lincoln I went to a lot of mechanics that just just charge you for diagnostics and do nothing to your car. they are very straightforward. found my new mechanic I recommend read more

The other day while driving home from the store the car just went dead, right in the middle of the intersection. To make a long, and slightly scary, story short I took the car to Garrigans and they diagnosed something called a Cam/Crank Sensor failure. Who knew?!!? I was visiting in town and had to go up to Phoenix to pick up my wife that evening and not only did they fit me into their busy schedule, but they got the car fixed and back on the road in time to pick her up on time! And it only cost $268 dollars. These guys are not only professional, and a great value, they are honest and really care about their customers. We STRONGLY recommend them and will use them again should the car break for any reason. Garrugan's are WINDERFUL!! read more

Excellent work and service. They done major repairs on both our vehicles and each time we've been impressed with the quality and timeliness. Will continue to go to them for all our future vehicle needs. read more

Had my auto ac checked here and they diagnosed it and repaired it in about an hour. They were honest and the price was fair. I would recommend this business! read more

I want to Thank Thomas and the staff. He check my AC problem and didn't try to up sell the same day I left my to get repaired. I will being using this Auto Repair Shop for all my repairs. read more

Took my car in for a wheel bearing, they showed a few other problems but treated me well and were very nice people all around! Will take my car to them if anything else happens! read more

Excellent service, we brought in older 2007 Prius and they quickly diagnosed, repaired and serviced the A/C in one day. Thomas was straight with the price and very professional, I would highly recommend them for both quality of service, professionalism and wonderful customer service. read more