Literally one of the BEST auto shops in Tucson, would emphatically recommend them. Was quoted 2700 for a service, Art's did it for 1400. And did A GREAT JOB!!!! Taking my car there for everything from now on. Good customer service, informative when asked questions. Great place! read more

I've dealing with Justin for many years. He's my go to guy! Reasonable prices and quick turnaround.

Amazingly good garage. If it is your first time walking in you are not going to see a fancy waiting area with a staff of intake people like some garages. In fact, it kind of gives off the vibes of a 1970's Route 66 garage. Justin is the guy you are going to deal with and he is super honest and knowledgable, and I swear they can figure out and fix anything. I have had my 2006 Silverado in trhe a couple of times as well as my 1997 Subaru Legacy. They quickly diagnosed the issues I was having and fixed them well and quickly. They use good parts and, my favorite thing about them is that they don't try to upsell you on a bunch of stuff. They will let you know if they find other things that need attention and give you a good honest opinion on the urgency of a repair. They are easy to miss since you can't really tell that its a garage from the front. In fact if it weren't for the guys at Chicago Music Store which is attached to the west end of the shop, I wouldn't have thought to go there. They told me that it is a very good auto repair shop, and they were nt wrong. read more

I was initially let known about this shop from a friend who had luck with them in the past, so I had them do service on a car I bought used. They inspected it before my purchase and did an estimate before I even sealed the deal, they never said anything about the scope or technicality of the fix being beyond their capacity or even hinted that any part of the repair might be a little too technical for them. Even in the initial phase they gave me estimates for time of repair which where extended meaning the whole repair process took almost a month and a half which I was fine with as I had an operational back up, I paid my bill in full at the time of completion and that should have been the end of my experience a solid 4 out of 5 star slightly delayed repair with a large scope... But no nothing these days is ever that easy. not one week after the repair the transmission was bleeding profusely (changing a seal was in the scope of repair), this nearly left me stranded as is and I was respectful and cordial about it just being a mistake. I brought it to them and it was repaired in an acceptable time frame. At this point I was irritated, but mistakes happen right so I made a point of being firm but respectful (3/5 experience). That subsequent repair then only lasted about a month and I had to return, same issue seal not strong enough transmission failing again. I brought it to them, they decided to repair it with an oem seal this time and this repair would go on to last about 7 months and about 6 thousand miles and then suddenly bam engine light, code reads its the transmission again (I had to get an oil change at the time anyway so mechanics at a little shop inform me that it is leaking and that it is the transmission as confirmation as well). So round 3 (impression is pretty much a solid 2/5 at this point tbh), I call the Art's up again about 5 days in advance to describe the car and tell him that the issue I have had before is back and I just need the car for work so I ask if he could check it out, he says Friday so I agree and think nothing of it. Call again day of let him know I have requested time off for the later 3 hours of my shift and cleared out time for flexibility (I also work week ends so that implies I am clear to have no car for the week end too, so lost income to try to make it work with his schedule), he confirms and I give him an eta for when I expect to be around sounds like its no issue. I leave early drive directly to the shop only to find that he has closed over an hour and a half early after our conversation stating when I would be there. Everything is buttoned up and the shop is closed. Confused I walked over to the shops neighbor Chicago Music Store, and ask if he had left early, to which they reply that he had an emergency and left early that day, I asked if he was intending to come back and they shrugged, I contemplated leaving the key with them, but at this point I was pretty rightfully mad, its one thing to blow off someone verbally and be firm even if you want to hold yourself to a standard of customer service, but he took time from work cutting precious hours I need to make ends meet to make a repair to my vehicle to keep my life running, He didn't even have the decency to call and make sure I could keep my hours at work... This review is generously worded expletives and other offensive language are entirely warranted for the level of experience I received and the complete lack of respect for peoples time... I AM LIVID... I will never attempt to try to have service done by this shop again, I believe people deserve second chances, but this I round 3 of repairs try 4 total and I am just done. Do not come here for quick service, do not come here for critical service, this business serves no niche that another shop can't fill outside of disrespecting the time and livelihood of its customers... -2/5 stars read more

I truly don't think you understand how legitimate and professional these guys are! Outstanding service and incredible knowledge.

The first time going to art's pit stop. I will return if I ever need more auto care. Awesome crew and service! I highly recommend.

Art's Pit Stop has been around for a long time. I can't say for sure how long, but ever since I was a kid they have been in business. Local business and they have a reputation for doing good work. I definitely recommend this business!! read more

Absolutely amazing! They take care of our vehicles, and are so kind. Very knowledgeable, and willing to go the extra mile to figure out tough problems. Very reasonable pricing too! read more

When I first moved to Tucson I was terrified of taking my car to a mechanic shop because you know how it can be for women....you go in for a oil change and they have a list of problems that are huge seal and they can replace it right then and there. I asked my grandfather where he recommended and he sent me this place. It is the place I consistently go to and recommend to everyone. They have never once over charged me or had crazy recommendations that are mind blowing. I was in Phoenix for work and had no choice but to get my brakes changed else where and that place in Phoenix was telling me my control arms needed to be replaced. I did not do it and took it here and told them what I was told and they were honest with me and said it was definitely not something I needed to do immediately if at all for a few years. I really appreciate their honesty and I go out of my to drive to them all the way from Marana. read more

Yelp i must say thank you, I was looking for an oil change & yelp had this location rated high, so I booked an appointment, I found me my new auto shop for any repairs i might need in the future, awesome service, with ethics and morals, I definitely recommend read more

I brought in my 2001 BMW 330i because I was hearing rattles and clunks from the undercarriage/suspension that I hadn't heard before. Justin took it for a spin and soon afterward discovered that an aftermarket part was loose from a stripped thread. He continued to check underneath and told me the rear shock mounts were worn and should be replaced eventually. We got into a discussion about other aftermarket accessories of which he was familiar with, and BMWs as well. He knows cars! I spoke with him later about shocks for my BMW, and he was extremely helpful, suggesting alternate sources and brands. I will be bringing in both of my vehicles to Art's as long as I'm in Tucson. read more

What in the hills have eyes did I just walk in to? I made an appointment for an oil change and diagnostic for 9 am. When I arrive, it's just a parking lot that leaves you questioning where the actual mechanics office is. Once you find it, it's filthy, outdated and run by guys that have no idea what's going on. This is literally a junk yard with old abandoned/torn apart junk and cars all over the property. I dropped my car off and I was told it would take about an hour. So I called after two hours, and was told a few minutes longer. I called back after three hours, was told a little longer. Called again after four hours and was told a little longer again. At this point I didn't want anything from them and told them to cancel everything. And now I'm actually glad they never worked on my car, because based on what I saw and experienced there, I would definitely question the diagnostic or if they actually even changed any oil. I will never call them for anything again. read more

These guys are really nice and helpful. They weren't able to install my Prius battery because of a warranty issue on my behalf, but were more than happy to run the diagnostic for free and tell me where to go from there. After that, I knew I'd be back in the future. I only had to wait a couple days for an appointment and today they fixed my water pump for an amazing price. Definitely recommend this place for anyone, especially people who don't know much about cars and may be on a tight budget. read more

I am from out of town, here to visit my family. My Mom's car had a problem. Art's Pit Stop gave me an appointment when the other shops had a 2 week waiting list. This is my first time to this shop and I was impressed. Justin and the crew were able to diagnose my car's problem and put me on the right track. Awesome service! Thank you very much. read more

Arts Pit Stop is the best repair shop in Tucson. They are honest, friendly, knowledgeable and helpful. I would recommend to anyone looking for a mechanic. read more

So grateful for businesses like this one. We were visiting our son and engine light came on. I called and although he was busy he said to bring car in and he would hook up to diagnose problem. We took it and it was a minor problem and didn't even charge us for diagnostic. Good to know some businesses are concerned about customer service as well as making a profit. Thank you so much!! read more

Dependable and consistently good work - they've kept my 2000 Toyota Tacoma in good shape over the years. These guys just saved me a huge headache and a lot of expense by fixing my clutch bearing for no charge. The clutch was under warranty and the bearing went out likely due to an unforeseeable manufacturing defect. Justin and the crew got on it right away and finished it in time for me to travel out of town for work. Thanks guys, way to back your work and help out a loyal customer. Art's Pit stop has my business for the foreseeable future. read more

Fantastic service. Very honest mechanics. They will explain everything wrong and give you all your options so you know what works best for you. They're always happy to answer questions. I love these guys. Plus they'll catch all the bs your dealership tries to say is wrong and tell you what's actually up. They aren't in it to take you for all your money. You'll see how great they are when you show up or call in. Always professional and friendly. read more

Art's pit stop is the real deal. I took my car in for an oil change and they recommended I need over 2k in repairs. I took my car straight over to Art's for a second look as I had them inspect my car before I bought from the dealer, they said the damage is nothing serious but should keep an eye on it every 10-15k miles. I have continuously gone to Arts and will always recommend to others. It is great knowing your vehicle is in good hands here! Thanks Art! read more

It has been quite a while since I ran into such a nice place to repair my truck. I accidently ripped off the left side of the bumper valance pulling away from a parking stop. A rebar was sticking up and tore my valance from the bolts which hold it, when I backed up. After checking nearby wrecking yards, Blue sent me to CYC in Tucson where I spent $39 for the valance and tomorrow I will have it installed at the Pit Stop. Blue easily saved me $200 and will probably save me more money when he installs the valance. I strongly appreciate and recommend this business to anyone who desires to meet really nice people and a great people oriented business. read more

Driving from California to Texas I made an appointment since I was having an issue with my interior lights on my 2014 Jeep Wrangler Unlimited. Stopped in waited a few minutes, but then the mechanic acknowledged me but once he helped me found that he was very knowledgeable and gracious enough to let me know it was just a simple override switch that was triggered on my Jeep. I didn't get his name but he nice enough to not charge me and sent me off my way telling me to have a safe trip to Texas! Now that is what you call an honest mechanic! Would highly recommend this shop! read more

Where's the 6th Star? Everything I read about the Pit Stop was true. I'm traveling for the winter, and needed some minor work done. Had to book the appointment a few days out, a good sign, but they had me out in just over an hour. Checked a minor electrical issue...blown fuse, changed the oil and got my A/C working for just over $50! Super friendly staff....very clean facility. I'm ready to move to Tucson to be close to this place. read more

I needed to get some work done on my car, so I looked around for a reputable shop. The reviews for this place were almost too good to be true, so I gave them a shot. They definitely lived up to their reputation. They're kind of busy, so try to plan ahead if it isn't an emergency. They've been able to get me in within a couple days of when I call them. Each time I've taken my car there, they've started work on the day they promised and have contacted me before noon with a diagnosis and estimate. They finished the work the same day and I got my car back before 5 PM. One-day service isn't something they guarantee, but that has been my experience for minor repairs. The best part is the way they treat their customers. They're honest, helpful, respectful, and communicative. They've never tried to sell me on things my car didn't actually need. They'll explain your problem and suggested repair in as much detail as you would like without talking down to you. They save the old parts so you can see yourself what went wrong and why it needed to be replaced. You can even take your old parts home with you if you want. Overall this is a great business, and I will be a long-time customer. read more

I found out about Art's Pit Stop through a coworker's recommendation and I'm so glad to have found a great mechanic! I have been in on several occasions and I've only had positive experiences. They've looked at my car's check engine light a couple times at no cost when the dealer wanted to charge $110! I also feel like they've been super honest with me. There are a few things that need to be done to my car, but they said I was ok waiting on them (when the dealer made it sound like an emergency to get fixed). I'll definitely be going to them when it's time to have it fixed and for my next oil change! read more

They went the extra mile to fix my vehicle as inexpensively as possible and on the date that was promised. WARNING: the shop and back area is a mess but the work is spot on, don't let the mess put you off. read more

Great, honest,friendly mechanics. My daughter is a young student, and we live out of town. I was worried about being taken advantage not knowing Tucson. We were looking for a honest mechanic and after reading the reviews we brought her car here. They diagnosed the problem and fixed it immediately. They didn't try to upsale on things that don't need to be fixed. After a few days, she had the same prob but was just overlooked. They did not hesitate to fix it and didn't charge us. They were 100% honest. I would definitely bring all my cars here. You know you can't say that about many mechanics. And there prices are reasonable, you know there not out to get anybody. They are friendly and have good communication. I would definitely recommend them to anyone. read more

This is the most honest mechanic I've ever worked with. They are reasonably priced and work hard to create lifelong customers. This is the first mechanic that the final bill came back less than the original quote. I never feel like they are trying to milk their repair bill. I've sent a lot of people there and they are full of business based on word of mouth alone. I can't really say enough good things about them. Sure the place doesn't look like a glimmering dealership, but who needs that when all you need if your car fixed. read more

If you are Yelping right now, then you are in good hands when you landed on this page! I have been going to these mechanics since I was 16. They have been doing a fantastic job, and if you want to make a car last go to them. End of Story. Our family has 5 cars, none of them are under 130,000. Guess why? These guys. Also keep this in mind they charge much less than most mechanics I know. In the Phoenix area you are lucky to find a mechanic who charges under $100/hour. Just give them a call and find out what they charge, I'll give you a hint. Its much less than $100/hr. O yeah, did I mention they were good guys? Also ask for Justin :) read more

This is the second time I had my car in there (unrelated issues, 2 years apart). Quick, honest, and affordable rates. I can't recommend this place enough. read more

These Guys Have proven to really know their stuff. They spotted an issue that Jeep had to honor. I've been there several times since and its all been awesome! read more

Brought my car in Monday morning with a little bit of wobble to the right front. They couldn't find the problem but said they would pull the front right axle and look for the problem. They replaced the axle and quoted me a price. When I picked up my car about 3 hours later, they cut off $125.00 because it didn't take them the time the computer said it would take. Chris behind the desk, apologized for the miss quote. They were quick and efficient. Thank you. read more

Finding this shop was a dream come true for me!! I had been neglecting car repairs because I was getting crazy estimates and the feeling I was getting ripped off at other shops....And I was right. I was quoted 500 dollars at another shop for a repair Art's did for 175!!! Not only the fair prices, they are professional, polite, honest, and NICE! I am planning to be a customer for life! I never have to look for a shop or go around getting quotes on repairs again. I just call Art's and I am completely confident that they will do right. read more

The guys work with me on my LaSabre and have been helpful for a senior citizen. Always tell me what is wrong and inform me if it is a problem that can wait for my budget to be able to fix it. read more

I called for an appointment and they got me in the very next day. They assessed the problem with my check engine light, had it fixed within an hour at a very reasonable price and I was on my way. Very helpful and friendly. Andrew did a great job under the hood! Justin is very knowledgeable. I will definitely be back. read more

This place is amazing and wonderful. I had my truck at another shop for 8 days and the dealer for 4 days, but no one could find the trouble. I took it to Art's upon suggestion from a friend, and WOW, what a difference that made. Chip thought he found the problem in a day (he did, actually), but wanted to keep it overnight to check some more things just to be sure that it was the problem. He wanted to avoid unnecessary expenses by maybe replacing the wrong thing (it was a difficult problem, after-all). It turned out to be the problem. We replaced a part and the truck runs fine. This place is not your usual auto shop. These folks know how to work on vehicles -- not just how to read the codes from the computer (which is what I kept hearing from the other shops -- "The computer isn't throwing a code, so we can't find the problem," was a common response). I feel so lucky to have found this place. It is where all of my vehicles are going, now. Thank you! :) read more

I came in with my car on a Friday afternoon after having driven from Temecula that day. My car had been acting up and eventually died in the road. I managed to get it to the auto shop and the mechanic had a look at it. He explained that there were a number of things wrong with it, but the main issue was with one of the sensors. He said they wouldn't be able to do too much because they closed soon and they weren't open over the weekend. I was a little bummed, but understanding. They agreed to do what they could and fix the main problem. They called me in under an hour and told me it was all fixed. The price was fairly reasonable and my car ran fine after that! Very polite and friendly. Thank you! read more

I spoke and dealt with Justin. He was really nice and honest. I just moved here from Michigan and my car didn't pass emissions, I brought it here to see what the minimum work would be just to get it to pass and unfortunately due to rust, I'd have to have the catalytic converter and pipe behind it replaced costing about $400 total which isn't actually worth it bc of all the other rust damage and the leaking of oil and trans fluid and my ac also doesn't work. I thank Justin for his honest opinion! He also let me know that for $50 they check out any used car your thinking of buying and give you a thorough breakdown of any issues or possible complications! He also didn't charge me anything to check it out and refer me to his exhaust guy!! Will be back! read more

Every review here is right on the money. Had the AC go out on a Mazda 3 and it was expensive to fix but I am confident it would have been far more anywhere else They were generous with their time and diagnostics . Good people. Great Business. Solid ethics. You need an appointment. read more

I had a 120k service interval done back in September of 2012, but I'm writing a review because I've had poor to mediocre experience with auto repair shops before and after. Art's has the look and feel of an auto shop. They make no effort to turn it into a salon or hide what they actually do all day. I got the distinct feeling that the business end of making money was a low priority, compared to every other place I've taken my car. I don't think there is much overhead or hierarchy here, just mechanics who know cars. They were honest and straight forward, almost to a fault. They definitely had no desire to sell me any service or fix anything on my old car, 99 RAV4, that didn't really need to be done. That takes both honesty and the knowledge and experience to distinguish what is really necessary now from what can wait for a while or forever. They must stay busy from return customers and word of mouth, so they don't need to advertise or sell you anything you don't need. I'll definitely be back here next time. read more

We usually take our cars to Art's Pit Stop, and they are the most honest, reliable guys around Tucson. We have 2 old cars and they always tell us what we need to get done and what can wait, etc. I have been nothing but a completely satisfied customer for a couple of years now. Can't recommend them highly enough. read more