Had a good experience with the shop. They are really flexible and understanding and explain…read moreeverything to you really appreciate their work. It's trustworthy and reliable great value. Equinox for life.

took my silverado in for AC service. found out they charge twice as much as other repair places …read more they charged $360 for a service that other places charge $150. I called a couple of other places after leaving this business. I left a review previously and the owner said if I removed the negative review, he would refund my money. I altered my review to state that they looked at my car promptly. That was not negative. He said no refund so this review is going up. My fault for going there and following a recommendation that this was a honest and reliable busniss.

Johnathan and Brett are world class mechanics. They take care of my 2012 Audi A6 3.0T. They are…read morehonest and will not price gouge you. I highly recommend P&B for all your Audi needs.

I always dread receiving a hefty repair bill when I take my car in for service, but P&B Automotive…read moreRepair Shop, located on Broadway near Kolb Road, truly exceeded my expectations. They not only offered reasonable and fair pricing, but the quality of their work was outstanding. My 2015 Jaguar XJL Portfolio required major repairs, and Brett, the owner and certified technician, was exceptionally knowledgeable about my car and the repairs it needed. They were transparent about all costs, and I was pleasantly surprised when the repair was completed ahead of schedule. Finding an auto shop that genuinely cares about its customers is a refreshing experience. This shop is honest and transparent regarding repair costs. Jaguars can be challenging to work on, and many small shops tend to overcharge for their services. For instance, the Jaguar dealership in Tucson charges a standard labor rate of $235.00 per hour. Overall, P&B Automotive Repair Shop is fantastic. Their front desk service was also excellent--easy to talk to and proactive in keeping me updated on the progress of my car. Henry S Customer since May 2025

Michael made sure the job was done well. When I needed to call him back out to tune up a couple…read morelittle details, he made it his priority to get me on his schedule ASAP and finished the job. I had quite a bit of work that I new needed done: Diagnostic (bad fuel pump) Fuel pump replaced Brake pads replaced Spark plugs replaced Oil changed Prices were fair - middle of the road price for OEM parts. Labor rate was fair too.

Excellent service! Michael came out to where I broke down and diagnosed the problem within 15…read moreminutes. This was a Sunday so we had to wait for the right parts store to open on Monday. Michael gathered up all parts and brought them to repair my deisel truck. It took him a few hours to repair the truck. He works very clean (no mess left behind) and he's an honest certified tech mechanic. Would highly recommend. If I ever need work done in the Tucson area again, I will call FHJ first! (And request Michael)

Idiosyncrasy describes Buddy's Auto, and I mean that in the most…read morespecial way and description. He fixes what he preaches: quality work done right at a great price. Their prices are low compared to local shop rates, and accurate for fixing your car the first time. I find the owner's attitude refreshingly honest and forthright. He is a rare individual, a master craftsman and mechanic, and friend.

I have used Buddy's for years. John is honest, doesn't overcharge, and I continue to use him…read moreregularly.

We had been to another shop in a different town and was told we needed to replace our whole AC…read moresystem, which didn't sit right with us because we knew it wasn't the whole system. We have a 2008 Ford F250. We called integrity and explained to them what was going on and they got us right in, got our AC checked out, identified the problem quickly and had it fixed in about a day, even with a hard to find hose that (was the only thing) needed to be replaced. Communication was top tier, they provided status updates constantly. Customer service is awesome and the prices are fair! Highly recommend this place if you are needing any work on your vehicles. Ask for Rich he will get you taken care of!

I took my Infiniti QX80 to Integrity Automotive & Diesel expecting an honest, evidence-based…read morediagnosis. Unfortunately, my experience was anything but that. They kept my vehicle for two days and charged me for a diagnostic. However, the report they provided states there were no active, pending, or history transmission codes, the technician could not duplicate the concern, and no issues were detected while monitoring live transmission data during the road test. The only documented finding was that a small sample of transmission fluid appeared dark and burnt. From there, the technician wrote that they believed it could be an internal transmission issue and recommended replacing the entire transmission. What is missing from the report is just as important as what is included. There is no documentation that the transmission had failed, no confirmation of internal damage, no evidence of metal shavings or clutch material, no hydraulic pressure testing, no testing confirming a failed torque converter, and no objective evidence supporting such a major repair recommendation. I later discovered that Integrity Automotive & Diesel does not have the manufacturer-specific diagnostic equipment needed to fully diagnose an Infiniti transmission. Had they been honest about that from the beginning, I would have taken my vehicle to a shop that could properly diagnose it instead of paying for an opinion. To make matters worse, this opinion was reported to Carfax, creating a record based on a diagnosis that was never confirmed through testing. Integrity is built on honesty, transparency, and evidence. Based on my experience, I did not receive those things. I expected a diagnosis supported by facts--not assumptions. I cannot recommend this shop.

I called about five days in advance to schedule a pre-purchase inspection. Initially, they didn't…read moreanswer, so I followed up with a text. They responded via text, and we confirmed the appointment that way. Since I was traveling from Las Vegas specifically to see a vehicle, I needed someone available on Sunday. After driving 6.5 hours to get here, they never showed up. Despite confirming the appointment, they ignored my follow-up texts and never responded to my call. Because I couldn't get the vehicle inspected, I had to leave without making a purchase. What a waste of time. No call, no text, no show, no service provided.

I texted to get a pre-purchase inspection done. They made everything easy, communication was good,…read moreand they send pictures with options for video or calling. They allow you to pay online through a square or cash app payment which was great for me since I'm located in another state. They approved the car I was going to buy, but unfortunately Larry H. Miller Dodge RAM FIAT Tucson sold the car under me with no communication of doing so, so my search continues.

POOR COMMUNICATION, WRONG CAR, AND UNFINISHED WORK. Garner Automotive was recommended to me for…read moresome work. I made an appointment by phone in advance and dropped off my car in person for a quote on replacing 2 struts and for an oil leak dye test. I spoke with J. in the front office and I noticed he had the wrong car notes for my vehicle. I pointed this out and then we spoke for 10 minutes about the details of my car and what I brought it in for. I went over ongoing work on the car and told him specifically what has been or is already being done with the vehicle including the battery and valve gasket. I was assured that J. would check in my car and note the account for me, no call in required. Unfortunately, after 3 days when I was finally able to reach someone at the garage over the phone they sent me an email quoting me for another car's maintenance including work I did not request and work I specifically mentioned had already been done on my car. When I called them to correct the issue they were very hesitant to send me a fixed quote and were unable to answer simple questions about my car. The new quote included what I wanted but only had the information I had given when checking in the car with no additional information or a report of an oil leak test. I went in person to get to the bottom of what was happening and at this point they had my car for 1 week. The man at the front desk was incredibly defensive and aggressive about the situation, admitting he had written the wrong notes and that a oil check as I requested had not been performed because of the work that is still being done to the car as of when I brought it in. The state of the car and what I needed was made clear when I dropped it off and it had not been communicated that there was an issue. At this point, a number of things were said that I found worrying: "I would have charged you more had I known you wouldn't do more work with us," "it's an old car no point looking past the first issue," "we do not take pictures of our work at any stage," "we do not do written notes," and I was also questioned on why anyone would use more than one mechanic ever as if people do not move or have different types of vehicles at the very least. As the front desk man had caused some of the communication issues, I understand the defensiveness, but there was clear intimidation in the attitude and then after a long time a second man came in just to silently loom behind him the rest of the time, never contributing to the conversation and also unable to answer any of my simple questions about the vehicle. Very unfriendly and I am very unhappy with this experience so far. To be clear the quote for 2 front strut replacements was about $1450.00 on an older Toyota, and I decided to not do this work with them firstly because of the poor communication and note keeping this time. Secondly, they charge more than 2x market price for parts. The oil leak dye check has still not been performed but after much hem-hawing I was assured that I can bring my car in this next two weeks to do it, but was also told that it may take them several weeks to complete an oil leak test, which was not completed the first week they had the car. This is no regular timeframe. Who can wait over three weeks for just an oil leak test? Cost: $140. They said they "price similarly our neighbor, Borst Automotive, perhaps coming out a few dollars cheaper." Due to the unprofessionalism and poor state of vehicle on pick up inspection no longer comfortable doing business with Garner.

I had an appointment with Garner this Monday but when I called to confirm the week before my…read moreappointment Ryan told me "why don't you just take it somewhere else." So I did, and left a review stating as much. Then Ryan, the front desk manager, messaged me from the owner's email telling me he didn't like my review and wouldn't help me as a result. My review was neither defamatory or exaggerated, just that they told me to go somewhere else after I made an appointment. I had already called him and told him I was disheartened by his poor service and canceled my appointment so the email was unnecessary and completely petty, lending credibility to the notion that his initial refute was just as petulant. What a shame the owner would let his reputation suffer over something so stupid.

JT Auto handled my broken window regulators. Fast and professional and well worth it. Thanks guys…read more I trust you all like family.

These guys earned my business…read more We originally went to another shop that confidently told us we needed brand-new brakes and rotors on all four wheels. JT Auto took one look and basically said, "Yeah...no." Turns out we only needed the front brakes and rotors. Saving customers money instead of inventing repairs? That's a refreshing change. Now, they weren't perfect--and that's okay. The first hiccup was with our appointment. We were told to come in the next day at 10:30 a.m. because we planned to wait while the work was done. Somewhere along the way, the wrong day got written down. It was a little frustrating, but they got us back in the same day at 1:30 p.m., so it wasn't the end of the world. The second issue was the bill. I was quoted $380 cash for the front brakes/rotor (or $580 if we did front and rear). Since only the front needed to be done, I sent my husband to pick up the car. Somehow he ended up paying $540. One phone call later, they checked it, admitted the mistake, and immediately refunded the difference. Honestly, I think it was just that, a mistake. If they were trying to nickel-and-dime us, they could have simply agreed with the first shop and sold us rear brakes we didn't even need. Instead, they were honest about what actually needed to be fixed, and when a billing error happened, they made it right without any arguments. As a Consumer it's okay for a buissnesss to Error but a true moral factor of a business when brought to attention. We sure will be using them again. Thank JT Auto! Nobody's perfect, but honesty and standing behind your work go a long way. I'd definitely use JT Auto again.