I have been bringing my Volkswagen to Stuttgart Autohaus for several years. Today, I brought one of the cars for the oil change. The inspection they perform on the car is meticulous. They make reasonable recommendations, and they explain things very well for me to understand (what needs to be done immediately, what can wait, etc.). They always provide the best service/work on my vehicles. It is always a pleasant visit at this place with the professional, honest, and friendly staff. read more

Stuttgart Autohaus - Happy Beetle - Auto Repair Near Me - Tucson, Arizona

Holy cow. The existing reviews made me think this was an outstanding shop to have my Volvo worked on. I was not disappointed. Check engine light came on on Wednesday night. I called them the next morning when they opened, they got me in on Friday at 8am. Perfect. Chad, the main Volvo technician, told me they were slammed but at the very least he'd get me an estimate of the work needed by the end of the day. He called me at 3:30 on Friday, apologizing profusely that they'd need to keep it over the weekend, but he also very thoroughly explained what needed to be done, and it was a great relief to not have to worry over the weekend. These guys will not let you down. Fantastic people, valuable advice. Like your relative is telling you what to do with your car. They've could've sold me thousands of dollars of repairs if they tried. They charged me for an hour of labor, and I'm certain they had multiple techs working on it for a lot longer than that. Take your car here - you won't regret it. read more

Major Work completed in a matter of days, Amazing. Never going anywhere else again. Thanks David great Job.

Honesty, reliability, on time! They fixed my old 2005 Volvo after years of negligence. Miracle! Great PEOPLE and highly professional technitians. Whenever and whatever I will be with them! Thank you! Ed Grant from Chicago read more

Called in for a battery change for a 2017 Jetta. They were going to charge $70 for the labor. They were honest an recommended i get it changed elsewhere since it would be cheaper. I always get my VW's serviced here. They do a great job and are always honest. 100% recommend taking your European vehicle here. read more

Excellent service. Timely. They fixed an issue the dealer missed for years!!! Highly recommend!!!!

Fast, professional & competent! Brought it in on a Tuesday afternoon, work was done by Wednesday afternoon & I'm on the road out of state Thursday morning! I highly recommend! read more

Stuttgart Autohaus - Exterior entrance - Auto Repair Near Me - Tucson, Arizona

Had a pre-buy car inspected done here and it was worth every penny. It wasn't expensive, but the value I got from it was above beyond. David is awesome to deal with and I would recommend this shop to anyone! Fair, honest, and trustworthy. A million thanks to these guys!!! read more

They did an excellent job repairing my Volvo S60R. First shop I let touch my car since moving to Tucson. They did a water pump, timing belt and pvc trap. read more

I spoke with Jon about doing a pre-purchase review of a Z4. He volunteered to go take a look at the car on his way home, at no charge. He actually met with a salesman and checked out that the windows and everything worked, that the motor sounded good, and that the car looked good. Friendly and helpful. read more

Thank you Chad for all your help and guidance as I got my car taken in for a serious problem -Caleb

This is the only auto repair company in Tucson that I trust my car with. 100% honest and reliable, snd communication is excellent.

I was having issues with my VW and reached out to several places. Stuttgart was the first to respond and got me in right away. They even arranged a tow truck at no cost. The team seemed honest and walked me through what was needed. They got my vehicle back on the road in no time. A bit pricey, but that's expected with a VW. read more

Wow! These guys are awesome! I thought my handbrake was broken after it got stuck in extreme cold weather. I took it in and they checked it out and told me everything was fine and there were no charges. I really appreciated this. I'm addition, they were friendly, fast and answered all my questions about this issue and some other general questions I had. So helpful. Thanks. read more

Very happy with their service. I find them a very good alternative to my Audi dealer.

I officially consider this place MY mechanic shop. They came highly recommended by a friend a while ago. Then again by someone completely different a couple years later. So when I needed work done on my VW Jetta, I finally checked them out. I've gone a few times now for a series of different services-- oil change, check engine light, once after a minor crash when the underside of my car needed work, got my AC fixed, etc.... In the past, I've had a lot of anxiety about getting car work done because I don't know enough to be a smart consumer. I'm always worried about being overcharged or charged for more than what I need. (As we all are!) But here, I fell 100% confident and safe. When my car AC was broken, they found the lowest cost option to fix it which was over $1000 less than what another place would have charged me. They also have a shuttle service that drops me off at work and picks me up after the work is done. Very friendly driver! All the staff is amazing, especially Tyler. I walk in, or call-- and they greet me by name and know who I am. Amazing customer service. I never want to or plan to go anywhere else. I'm just relieved to have found a place I can really TRUST. They back their work up. Anyone with a German made car-- hands down-- this where you want to take your car. I say this with complete confidence and I wish I had switched to them sooner. I would have saved SO much money. Sighhhhh... read more

Stuttgart Autohaus - Auto Repair Near Me - Tucson, Arizona

Andy and his team are amazing. They have great customer service and skills. We have found them to be very honest and trustworthy. I would recommend anyone in the area needing service to give them a call. read more

Ive had horrible experiences with VW dealerships beginning in 2008 when I bought a used Beetle that was "certified pre-owned" but had been in a wreck and needed expensive repairs to fix the emissions that the certified ore-owned warranty would not cover. I gave up on VW for a while but when I was searching for a new car and wanted a VW Tiguan, my coworker told me about Stuttgart and how they're much more pleasant than VW dealerships. Since then, I've taken my Volkswagen and now Audi to Stuttgart Autohaus. I'm used to my dad doing all of the maintenance on my vehicles so it's really nice that their staff always tell me what needs to be done, give me the price, timeframe of when it needs to be taken care of, and get me in expeditiously to take care of my cars. They are able to do all of the recommended/scheduled maintenance on my vehicles, with better customer service than the dealerships. I recently totaled my beloved 2016 Tiguan, which was the last year model made in Germany and a completely different car than the new ones made in Mexico. I wanted as close to that car as I could find and they really helped me out by doing a pre-sale inspection on my 2012 used Audi Q5 to make sure it did not have any problems. The oil plug was leaking but they got me in and got it fixed within a day. I felt very reassured buying an older model knowing that they inspected it. It's very easy to get an appointment, drop my car off, and pick it up when everything is done. They've always answered all of my questions related to repairs needed and do really good work that is very reasonably priced. read more

Recently took my Audi A7 to Stuttgart and was extremely impressed with their service, attention to detail, pricing and communication!! Plus they completed the work faster than any other shop I've been to. Mike and the others were very friendly and knowledgeable and we will be going back for regular services from now on! read more

I had a GREAT experience with Revolvstore/Stuttgart fixing my Volvo this week. I took it in for weird sound, and they quickly diagnosed the problem and fully explained the fix. Even with a holiday in the mix, the had my car back to me quickly and UNDER the estimate. Both Mike and Chad were friendly, knowledgeable and willing to take the time to help me fully understand. When I had a new problem a few days after, not related to initial problem, Chad immediately made time for me and got the problem resolved quickly- and at no additional cost. I am blown away by the level of customer service, and will forego the dealership in favor of Stuttgart moving forward. This shop came very highly recommended, and I understand why. 5 stars! read more

respectful,, not condescending or treated as an idiot - welcome change in the car world

I am ever grateful to have discovered Stuttgart Autohaus. They are honest, conscientious, and helpful. I'll be traveling from Santa Barbara to Tucson to have them work on my car when maintenance is needed. I trust them. read more

My husband and I were on a road trip from CA to TX in our '91 Vanagon and we had an issue with our rear heater core. I found this shop online and could not have been more pleased with their services. They quickly solved the problem and were very accommodating!! We were able to get back on the road within hours. They saved our road-trip! Thank you so much, we will be recommending you to everyone! read more

I have to say I am very impressed with Stuttgart Autohaus. Gary has sold the business to Andy without skipping a beat and the same great service, honesty, integrity, and professionalism prevails. Although all the antique display items are gone, the staff still remains and the prices and quality continue to be top notch. Dealing with Tyler and Andy is like having family that you never knew you had. They listen to your concerns and always come up with the best solutions possible within your budget (if your budget allows) and wont cut corners. They keep you informed every step of the way and are a pleasure to talk to in person and on the phone. My TT came out of the shop 100% than it went in and the price was extremely fair for all the work that was done. These folks have earned my business for life! read more

I have a 2014 Audi Allroad and started servicing my car at Stuttgart after my move to Tucson about 2 years ago. Andy and Mike are dependable, honest and, as a group, they the most responsible bunch of individuals I have met in a long while. They have always stayed true to their quote (of which I have compared) and are very reasonable in their fees. The communication and customer service is exceptional. Don't wonder... Just give them a call....NOW. read more

Honest no-nonsense service. After several service appointments and performance upgrades, I am still a very happy driver. Also, they provide service for Japanese vehicles.. read more

What happened with my vehicle there was initially not....awesome. And I will say this: I communicated with them about it and the owner took complete responsibility and made it right. Immediately. He insisted on it. Note: you should know that many shops rightly charge for diagnosis and apply that to the repair. This one does not. Diagnosis is diagnosis and all after that is seoarate. No one has a 100% perfect record all.the time every time. Not possible. And how they show up when things go sideways? That's who you know you can trust. It would be my strong recommendation to always ask clarifying questions, in writing when possible: Is this necessary for the issue I came in for? Why suggest this repair? And....I respect the professionalism and skill of the owner greatly. I think the shop probably does good work. read more

I have had major work done by them before and it was very well done. On time and on budget. It was not only done less expensively than the dealership but it was done better in my opinion. But it is the little things that show you where a businesses' heart is. I had a headlight go out. It is a little thing and certainly not something that is going to pay the rent for them. Access to the bulb was awkwardly placed so it was not something I wanted to jump into. Despite the fact that they were very very busy they got me in, replaced my headlight and got me on my way while I waited. They absolutely did not have to do this, particularly in these difficult times. In my opinion you can trust them to do quality work, at a reasonable price and give you honest advice about your car. What more can you ask for? Good job guys. read more

We had a fuel issue on our 2014 Passat and after having several people including the VW dealership in Tucson looked at it we were told they did not know what the issue was. Stuttgart got the problem fixed and reasonably priced in the first 24 hours they had the vehicle...2 weeks later and no issues. They offered a warranty on their service and called to follow-up. You can go wrong with them guys!!! read more

I am so glad we found this place! I have never been disappointed with them or their service. There have been times when I've called them on a Tuesday and they've been able to squeeze me in on a Thursday or sooner to get my car taken care of. I know I can trust them and they are always willing to walk me through the process of what needs to be done with the car. Their quotes are almost always far below what is quoted to us at the dealership. Every person who I've encountered at their shop has been extremely pleasant and friendly. They work with you to get your car in and it makes you feel like your time is valued just as much as theirs. Plus, they had a cat. How can you not trust a shop owner who has the heart to take in a stray cat? read more

Gary Vroegh (owner) and his team at Stuttgart Autohaus are some of the nicest and most honest mechanics in the business. Not only as a shop are they direct and have their customer's best interests in mind, but Gary personally went above and beyond to make sure I wasn't getting taken advantage of by the Fletcher Jones VW dealership service department in Chicago, IL. To preface this review -- I no longer live in Tucson, AZ otherwise I would have taken my 2001 VW Jetta directly to Stuttgart Autohaus and saved myself a lot of hassle. My story... My Jetta was serviced at Stuttgart Autohaus in October 2013 in preparation for making a cross country drive to Chicago, IL which is where I now live. The car made the drive fine, but upon arrival in the city the check engine light came on. Initially I took it to a Bosch Certified auto body shop in the city, and was told that my computer system simply needed software updates, which unfortunately could only be done at the dealership. I then took the car to Fletcher Jones VW in Chicago to have a diagnosis done ($160...yikes) and they failed to fully diagnose the problem. They suggested several things that might be the cause of the issue, and sent me an estimate for $3300 worth of repairs they claimed I needed done. Gary, having recently seen my car, knew that almost everything on the estimate was unnecessary. Of the items on the estimate, the only repair that warranted being done was replacing a cracked vacuum booster pipe, which Gary believes would solve the check engine light & cylinder misfire problem. Gary went above and beyond by: 1. Reading through my entire estimate from VW. 2. Calling my mother, who still lives in Tucson, to explain the issues directly to her. 3. Looking up the VW direct list price for the part I needed (vacuum pipe) which only costs $116, and advising me that I shouldn't pay more the $300 total with labor. 4. Being so outraged that he called my VW service rep directly to discuss the estimate. 5. Contacting the Bosch auto body shop I had originally gone to, explaining what I needed done, giving them the part number, and telling them they could contact him any time if they needed help with the repair process. 6. Having my back 100%. Thank you Gary for your kindness, honesty, and all of your help. read more

Unfortunately, this place has fallen from grace since Ed (the original owner, German) retired. We had to take our Highlander back approx 5 times to fix the SAME problem. On the last round, they got a rental car for us, but to make a long story short (and not really their fault), we ended up paying $500 extra because the rental got damaged - hell of an expensive "free" rental. If we hadn't had to take the car back so many times, we never would have had that rental. The guys are very nice and honest but service is incompetent. We won't be going back. read more

I have used these guys a couple of times and i found the workmanship to be top notch and the shop to be open and honest about the the work they will be doing or what they discover while performing work on my vehicles. I would not trust my VW to anyone else in Tucson. read more

If you have a Volkswagen or Audi, this is the place to get your car repaired! They are every bit as competent as the dealer, and since Chapman took over you could say Stuttgart is *more* competent than the dealer! They will do some general maintenance on other brands, even Japanese, but their main specialty is VW/Audi. They are always fast and friendly, and costs are reasonable. They have a comfortable waiting room with coffee and popcorn available. They also provide a shuttle service that is prompt and courteous. This shop is honest and locally owned. In fact, I have never been in and not seen the owner there. Most times he stops to personally greet me. After 7 years of patronage, I guess it's time to finally give them a review. Top recommendation from me! read more

These guys did a great job on my '04 GTI, it needed a whole new rack and pinion and they got me an OEM replacement installed, aligned and got me back on the road in no time. I wouldn't take my car anywhere else. Highly recommend Stuttgart Autohaus. read more

This is an outstanding independently owned car service shop. The quality of care was outstanding. Andy and his team were prompt with updating me in the need for a repair. The cost was far less than I would have expected had I been at the dealership. And even more, they treat you like family. I will definitely be back for my car care needs. read more

I had Gary inspect a Eurovan that I was purchasing. Very thorough, reasonable price, great guy. Highly recommended!! And he has graciously spent time on the phone with me explaining things and says "call back anytime with questions." Great experience. Competent and knowledgeable mechanics. Honest. read more

Very friendly, helpful and knowledgable people. Probably the best place in town to take your VW/Audi car.

These guys are the absolute best. Highly expert, honest, fair, and just decent down to earth good people. I wouldn't even consider owning a Volkswagen if it wasn't for Stuttgart. I have been driving Volkswagens for over 15 years and have found them to provide service which is consistently excellent. read more

I really want to like this mechanic. But unfortunately after several visits I cannot recommend them. I recently had a major repair (new transmission) and it was an absolute nightmare. To begin with, it took over 3 weeks to get done. The new transmission was sent to Phoenix for some reason. Secondly, they replaced parts without my permission. I would have consented to the replacement, but I would appreciate being called before a $200 repair was done. Third, they didn't even wash my car after having it for 3 weeks and telling me that they would wash it. Also, the actual cost was about 20% higher than the estimate. I hope that I can find another VW shop in Tucson that will restore my faith in independent auto shops. On the upside, when I did have interactions with the Autohaus, they were nothing short of friendly and seemed like they wanted to do their best to help me. read more