1. True Care Auto Repair

0

Tucson, AZ

True Care Auto Repair

5.0 (1 review)
Open • 7:30 am - 6:00 pm

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Services - True Care Auto Repair

Auto general diagnosis

Auto no-start diagnosis

True Care Auto Repair Photos

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11 months ago

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Sooter's Auto Service

Sooter's Auto Service

(102 reviews)

West University

I have been a customer of Sooters for almost 30 years (when Randy was still working,…read morepre-retirement) and I wouldn't take my truck anywhere else. All of the mechanics are sharp and have been able to fix whatever has been wrong in a very timely manner. Kim is the best! Always smiling and fun to talk to. She'll accommodate an unexpected breakdown that day, however I really do try to make appointments : ) This is a place that you can count on quality service and with a smile!

Sooters was recommended as being a shop that didn't gauge. I'm from out of town and I think they…read moretook advantage because of that with their pricing. They charged $160 for a diagnostic which would be fine except I gave them the report from AutoZone who had run a diagnostic hours prior. And typically when you do the work, a garage will then credit that diagnostic fee to the work being done. They charged $604 total after I protested about the spark plug parts cost. Originally they wanted $200 for the spark plugs part. After protesting, they charged $176 for the Spark Plugs (parts) alone. $240 for the labor and $160 to diagnose something that was already diagnosed. When I told them the max fee for spark plus is $50, (I'm ok with companies marking-up costs but not at over 240%), they gave me $40 off. Still an astronomic cost for changing spark plugs, especially in Tucson. They did give me my car back in 1 day though, which I appreciated.

True Care Auto Repair - autorepair - Updated October 2026

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