I'm writing this review in regards to my father's telephone conversation today at 5:36pm with…read moreAnthony. My father, Clifford Mitchell, was inquiring about having 24hr access to park his vehicle, in his rented space on site, of which he's had for over 5 years. He had been able to access his parking spot 24 hours until the new company took over. There was no proper notification that rules changed after the new management came in. Anthony called him SHADY on the phone because my father called the call center after Anthony said there was nothing he could do about giving 24hr access. My father called the call center to see if they could make an exception or further assist since he has been a loyal customer and had 24 hour access up until they changed management. He is humiliated and appalled at the unprofessionalism of Anthony. How dare he call a customer SHADY after seeking help from the company call center. After being told by Anthony there was nothing they could do, it's his right to seek help from the call center. This is absolutely unacceptable, humiliating, and appaling that a customer is being called a name. Shame on Anthony for treating a customer this way and calling him SHADY. Clifford Mitchell will be taking his business elsewhere. As for Anthony, he shouldn't be working for a company with such a great reputation. It's been nothing but unpleasant to do business with Anthony. Anthony is located at your lake worth florida location. 8135 Lake Worth Rd Lake Worth, FL 33467

Needed an air conditioned space for some household storage. The unit I'm renting is very clean &…read morecool and hallway is well lit. Code is required at gate and all doors, so place is very secure. Jesse at the front desk was very helpful and found the right size unit for my needs. He also applied discount I didn't know was available. Definitely recommend!

Fairly new location. Kennedy greeted us and showed me some sizes so I could be comfortable and…read moreconfident with the decision. From sign up to loading the space was less than an hour. I returned our rental truck and was home on the couch where I belonged on a thanksgiving week. Thank you Kennedy !

Beautiful, clean, facility! Great staff; knowledgeable & friendly. Reef helped me figure out the…read moremost cost-effective way to get the storage I needed. He knew exactly how and when I would be charged and helped me figure out how to make the most out of my time and money! 10/10 recommend!

Courteous, Sincere and Helpful customer service from Mondrae in deciding which unit to use for our…read morestorage needs. He took the time to show us a larger upstairs unit and a ground floor smaller unit, but still with adequate space for our needs. Thank you Mondrae and Extra Space for making this a stress free experience!

We had a good experience here, especially thanks to Mondrae who was our contact at the company…read more We came by to find out about the various options here -- sizes of storage units and prices. We were shown a unit on the second floor and one on the first floor-- two different sized spaces. Then Mondrae explained to us all their services and fees. We were quite pleased with the facility and the customer service we received.

I have had a storage unit at this location since 6/14/25. I was able to take advantage of an…read moreonline promotion. There is an admin fee when you rent a unit. We have been happy with the unit, but I received a notice in October that our rate was being increased over 30% after being in the unit only 4 months. This was very frustrating. The staff that have been in the office have been very friendly and helpful, including Stephon, Javes, and Ferona. They explained the policies of Public Storage, which you need to really understand in order to make an informed decision. Your units are subject to a 6 month lock in. They counted November as month 6 to increase the rates. I would give 3 stars, but the office staff have been friendly and the units are clean.

Would like to say thank you to Patti for your excellent service. The registration was quick and…read moreeasy. Thank you for showing us the unit and accommodating all our preferences . The facility is clean and well-maintained, reliable climate control, secure units and gates.

Best storage units best customer service! Everything is made easy and the units are clean.read more

I went to my unit and found rat feces all over floor of unit and inside boxes only after leaving…read moreunit alone for 2 months. Rips and a giant hole in ceiling of my unit. Trying to move out and I don't want to touch my stuff and mgmt is telling me I can't pay cleaning fee to have them throw out my items that are contaminated by their negligence of routine maintenance of a building and created conducive conditions like broken air conditioning, humidity, and dark areas for rats to live, and won't close my account until unit is empty! Mind boggling! I have to deal with insurance to empty my unit? Don't waste your time with this place!

Great customer service. Place is always clean. Very friendly staff, also very patient and…read moreprofessional.

We have had a wonderful experience using this storage facility. It is family owned and operated,…read moreand the people are very kind and easy to work with. Craig has gone above and beyond and has accommodated us in every way. He quickly fixed a little issue that we had. Prices are very reasonable compared to other storage facilities around. They keep it clean and maintained. I highly recommend it.

I read the reviews and tried to do some research on this facility. Not many Yelp reviews but in…read moregeneral, I thought that their reputation online seemed reasonable. As with any rational human being, I am concerned about where I leave my belongings. First and foremost, I want to make sure that the items are SECURE. (crazy?) When I called to get more information and potentially make a reservation, the first thing I asked was: "what sort of security do you have at the facility?" (something to that effect). The gentleman who answered seemed VERY taken aback. Like shocked. Offended. In fact, he told me and I quote, "no one has ever asked about that before". What?!? People don't ask what sort of security one has at a facility whose only purpose is to safely secure one's possessions? I asked him "how long have you worked at this place?". He said "five years". FIVE YEARS and I am the ONLY person to have asked this question (which he didn't want to answer btw). Does that sound true to you? To anyone? No. It sounds insane. So hey! OWNER. Send me a DM. I would love to chat with you on the phone and understand what's going on here. Or not. I'm sure you have a recording of the call. Why not listen to it and see how business is lost on the fly.

Atlantis storage works well for almost any need. Accessible…read moreand yet secure, friendly, affordable and lots of sizes available.

It never dawned on me to write a review on this place, but now I must. I have had my storage unit…read morewith Atlantis for I believe a little over 5 years now. Not only our their prices great, but my unit is gigantic and I was able to fit my entire apartment in there. Most other places that I shopped around for were double the price for what I am paying here for the same size unit and the ceiling was not high. This unit goes all the way to the top. Now for the staff, they are the very nice and accommodating. I lost my debt card once, which is what I had set up for auto debit, I called to let them know and they were nice enough to wait an extra week for me to receive my new card in order to make the payment. That was so appreciated. The place isn't anything fancy, but I don't really need for it to look pretty I just need a space to make sure my stuff fits. They off I believe storage for boats also and of course air conditioned or Non-air conditioned units. Now live in Miami, but I won't leave my unit up there :).

Great service! Great staff! Overall great experience. Had to get a unit since im moving and it was…read morequick and easy with cubesmart.

Clean and safe. Easy to get to my unit with carts readily available for use. Competitive prices…read moreand kind staff.