We have had a wonderful experience using this storage facility. It is family owned and operated,…read moreand the people are very kind and easy to work with. Craig has gone above and beyond and has accommodated us in every way. He quickly fixed a little issue that we had. Prices are very reasonable compared to other storage facilities around. They keep it clean and maintained. I highly recommend it.

I read the reviews and tried to do some research on this facility. Not many Yelp reviews but in…read moregeneral, I thought that their reputation online seemed reasonable. As with any rational human being, I am concerned about where I leave my belongings. First and foremost, I want to make sure that the items are SECURE. (crazy?) When I called to get more information and potentially make a reservation, the first thing I asked was: "what sort of security do you have at the facility?" (something to that effect). The gentleman who answered seemed VERY taken aback. Like shocked. Offended. In fact, he told me and I quote, "no one has ever asked about that before". What?!? People don't ask what sort of security one has at a facility whose only purpose is to safely secure one's possessions? I asked him "how long have you worked at this place?". He said "five years". FIVE YEARS and I am the ONLY person to have asked this question (which he didn't want to answer btw). Does that sound true to you? To anyone? No. It sounds insane. So hey! OWNER. Send me a DM. I would love to chat with you on the phone and understand what's going on here. Or not. I'm sure you have a recording of the call. Why not listen to it and see how business is lost on the fly.

Another fabulous .. stress free move. Actually my 6th move with DEPENDABLE PRO MOVERS. This was a…read morelocal home to condo. I have done previous local and long distance. Nothing is a problem for this family run business that doesn't even advertise. No moving company can compete with their prices.

Wonderful experience in every respect...thorough initial est…read moretimate, punctual and efficient staff on moving day, careful and professsional truck loading, on time and damage-free arrival in South Carolina and very reasonable pricing! Having had bad moving experiences in the past, this time was truly a pleasure! EF & EB Wellington, FL

I wish we still had Rebecca, who was here when it was still Burlington Taj Mahal Storage, and she…read moreis the person that all of the positive reviews mentioned. Once Prime Storage acquired the facility, Rebecca stopped working there. It has never been the same and continues only to decline. Not only does the AC almost never work, I have seen water flowing out of people storage units, and into the stairwell, and the elevator is out on an honest weekly basis. No one is ever in the office, so you scan a QR code to speak to someone that is offsite and has to look up the property in the system and try to guide you as someone that has never even been there. Absolutely worthless. We will be moving our items as soon as we can. Oh, right, one last thing - they continue to raise the rates on everyone regularly.

the customer service do exist. First there was nobody at the office during regular b hours. I was…read moreable to call and the representative on the phone was clearly not trained on how to help customers. He gave me a code to walk into the unit. the first impression is that for it being "climate control" it was hot and humid in there. He asked me to remove a tag that locks the unit so that I could see it. I removed the lock, but the door would not open. They are roll-up doors. I could sense he was annoyed but he then asked me to try another unit. I removed the tag and tried to open the door but it was not rolling up. I knew at this point that perhaps I was doing something wrong. so I asked him if there was something else I needed to do with the latch. To my question he responded "I mean it's pretty self explanatory how to open a door". I'm sorry what? I don't think that's how you handle this situation. They need to train the staff on how to problem solve if they are not going to have someone on premises.

I've used this firm in the past for moves in Palm Beach County. Always professional and spot on…read moreefficient. Today I had a small move from the Yacht Club and a local nut job named Erich Sisko was off his meds and started screaming. The guys handled him with dignity and respect. Solid five stars and reasonable prices. I refer them to all my friends.

Scheduled an appointment for an estimate and Patriot was a no show…read more Reached out to see if they were coming and was ghosted. Not very Patriotic.

three men came to us from one condo in our community to another…read more came on time waisted no time and finished without any problems. the men new their job worked well together and helped with anything we asked of them.

I used this company to move from Coral Springs to Lake Worth, They charged me $500 even though I…read morewas quoted $450 over the phone. I paid it fine. After the move, the driver calls me and tells me that they forgot to deliver my TV. So I had to stay home from work two days to get that delivered because he didn't show up the first day that he told me that he would even though I told him that I had to get to work by 2 PM. After I unpacked my stuff I realize that they also lost an entire bag of shoes. I called them to let them know that my shoes are missing. They told me they would call me back once they spoke to the driver, I haven't heard a word out of them since. This is absolutely crazy, especially since they overcharged me. I know they've been around for a while, but they're not doing good work. And I would not recommend them.

Gave us a binding estimate based on the inventory being moved. Then when they arrived to load the…read moreprice went up almost $1500. AND they didn't even bring a large enough truck to fit all of our stuff so we had to give some things away. We had to be out of our house the next day so no time to find a different mover. They knew that and they take advantage when you are vulnerable. If that wasnt enough they broke our 55" TV and refused to pay for it. **** ******* was the salesman and ******** is the so called operations manager. If I could give ZERO stars I would... AVOID THIS COMPANY AT ALL COSTS...!

Awesome job. Super flexible. My storage unit (Public…read moreStorage) had a power outage and the elevators were out of service. My unit was in the 3rd floor!! These guys knocked it out without a single complaint. I've used All My Sons, College Hunks, Two Guys and Truck. Never again. I'll use Stress Free Storage every time.

We arranged another moving company to move us to our new place. They stood us up. Little Bear…read moreMoving & Storage came to our rescue and moved us with a last minute notice. They were polite, service oriented, quick, and very friendly. I would recommend them whole heartedly to anyone who wants the best for their move.

Great family owned business. Honest and accurate quote. Nothing was damaged in move. Would…read morerecommend to all my family and friends. Will use again next month to ship antiques recently inherited.

After receiving my third price increase in a year from Public Storage, I began looking for a new…read moreplace. I was most fortunate to find Simply Self Storage. Their price as much lower, they are closer to my home and all the lockers are on the first floor. Property Manager, Donna, was a real pleasure to work with. She made my move so very easy.