I highly recommend this pool supply store, the customer service is amazing and anytime I have gone…read morewith an issue with my pool pump they have helped out and I've never felt cheated or lied too. Recently my pool pump went out and someone was trying to charge me 2800 to put a new pump in without even telling me the issue this place found the issue and fixed it for $260 AMAZING!! Pool is working great

Absolutely reccommend! I tried 5 leslies to get help with my backlash pump small O ring. I was…read morebeing encouraged to buy a whole new pump at $135, four people couldn't do it, and a pool guy that would charge me a $120 to come back and do it for me.. Same pool guy that I just gave $120 to for the filter cleaning and I noticed the leak right after he left. Dave at A&M was the bomb!! He allowed me to watch and learn too! A& M has earned my future business!

was told they the price for servicing my pool per Month was around 120-150$. Then I get a deduction…read morefor 323$. i called. They said they used like 75$ in chlorine tabs. The guy taking care of it didn't know what he was doing. One week it's clear then the next he did something and it had a green tint. no idea what he's doing back there. But to charge me more than double and not to call me about it first is crazy. If you're treating pool and you mess up something it's not my fault. I shouldn't have to pay extra for someone not understanding how to treat the pool. i cancelled service and the owner won't call me back. Place is ran horribly.

The owner is amazing I always try to find the mom and pop shops vs the big box stores I needed a…read morenew pool vac didn't try to upsell me gave me the same one I had before that happened to be on sale plus discount thank you pool shop

We've had a terrific experience working with Gary at the Chandler store. He was patient and helpful…read morewith all of our questions the three times we went in the store. It's a big decision to invest in a hot tub and we're so glad we chose a Bullfrog spa. We even wore our swimsuits to the store, got in an A7L and tried out all 17 jet packs. That made it easier to pick the 5 we wanted. Josh and the crew that came out to set it up for us were super helpful. We had ours delivered and then set in place a month later after the pavers were installed and organizing that went well too. We are very happy with our A7L and highly recommend it.

As a two-time Bullfrog Spa owner who has invested tens of thousands of dollars in their products,…read moreit pains me to write this review. However, my recent experience has made it clear that I must part ways with Bullfrog Spas due to their completely ineffective customer service. My journey to replace simple headrests for my A8 model has become a testament to their systematic customer service failures. On March 23, 2024, I met with Gary, the store manager, providing detailed pictures of my spa configuration and the specific headrests needed. He assured me these were regularly stocked items and promised to contact me upon their arrival. After patiently waiting, I followed up on April 13 for a status update. Gary's response: "I don't have a tracking number yes but should be soon." That was the last I heard until I decided to revisit the store as cooler weather approached and my family was reluctant to use a hot tub without proper headrests. During this second visit, I reminded Gary of our March and April conversations. Once again, he assured me of a quick delivery, placing what he claimed was a new order that would arrive "in a couple of days." Two weeks later, on December 21, I messaged him for an update. Silence. On December 23, I reached out again, to which he finally responded: "Hi Ken, sorry I'm out of the store here the last few days and today. I will check tomorrow when I get in and will update you." On December 26, the day after Christmas, Gary informed me that the system had "magically" changed my order to just two headrests of the wrong type, necessitating yet another reorder. Today is January 11, 2025, and I still have no headrests. In two months, this ordeal will mark its one-year anniversary. The most disappointing aspect isn't just the lack of headrests - it's the continuous cycle of empty promises and the complete absence of proactive communication or problem-solving. As someone who has purchased two premium spas from Bullfrog, I find it unconscionable that such a simple replacement part request has been mishandled to this extent. This experience has ensured that my next spa purchase will be with a company that values its customers beyond the initial sale. Anyone want an A8 with NO HEADRESTS? Me either.

Ezra and Chase worked on my aquanaut this weekend! thank you!!! Very professional and…read moreknowledgeable. Appreciate the help!!

Loved, Loved, LOVED Jay at this location!!! He is phenomenal in acknowledging customers walking in…read moreand if he is with someone at the register and you're on the line waiting to be served, he is always communicating that he will be with you soon. In addition to this, Jay was extremely knowledgeable in pool vacuums and most especially on the Maytronics high-end M600 pool robot (I heavily researched for a while prior to purchasing this product), and as I asked him to explain the product to me and how it compares to others, he was on point giving me details on different products and their uses. I can tell you, Jay knew a lot about all of his products, not just Maytronics. Once done, Jay asked me what I was looking for in a a pool vacuum/robot and what was most important to me in a pool vacuum or robot and as I gave him my response, he highly recommended the M600 for what I was looking for in a pool floor and wall cleaner. Low and behold, I purchased the M600 and made sure the chemicals in my pool were IDEAL before putting it into my pool and I was able to get my M600 in the pool to work and it does exactly what it is supposed to do! I couldn't be any happier! Thank YOU Jay, for your impeccable service with a smile and for the attention you give to all of your customers! You have gained a loyal customer!

I can't recall how I found Elias at Nitro Pool Service, but he helped my husband through an issue…read morewith our in-floor pool cleaning system. Elias helped us change some of our valve settings (by phone) at no charge -- because he's apparently just helpful like that! We were very happy with his knowledge and his solution worked. So, we hired his company to clean our cartridge filters and we saved his number for the next time we need service!

These guys are by far the best pool service out n my area. Weekly maintenance, and repair any…read moreequipment problems I've had. Very knowledgeable, great communication, reliable, and accommodating.

Owner Brian is extremely when asked nicely that we are terminating the service. The picture showed…read morehis exact wording to my termination request.

Very reasonable and reliable! Came on time and trustful . The pool man took time to listen to my…read moreconcerns.

The pool tech always does a great job and the pictures are a great reminder that the pool was…read morecleaned that week.

Highly recommend doctor pool. They are my go to for anything regarding pool servicing. I sell homes…read morehere in the valley and recommend to all of my clients!

When we were purchasing our house a few years ago my husband really wanted to get one with a pool…read morebut I thought it would be too hard to take care of it. So he promised that he would do all the work. Within months of moving in to our new home he was searching for pool companies. Apparently his idea of doing the work to take care of the pool is writing a check every month. We went thru a couple of different pool cleaning companies that ended up being a disappointment to me because there were times that the pool didn't look as clean as it should and were a disappointment to him because they still expected him to do part of the work like purchase the chlorine pellets, do the surface netting, and maintain the equipment. We have been using San Tan for a few years and couldn't be happier. They take care of everything for us and keep our pool looking great. They supply all the chemicals and if anything related to the pump or pool vac breaks or needs to be replaced they take care of that, too. We literally have to do zero work ourselves. As I mentioned, my husband is usually the one who pays the bills and communicates with the San Tan Pool folks. However, we recently had the pool drained to acid wash the pebble tec (they recommend this every 5 years) and I had the opportunity to watch the husband and wife team in action since I was working from home that day. They took great care to make sure everything went smoothly and were very diligent in the cleaning. They even took care of the white line around the water's edge and fixed a crack in the decking. Our pool now looks like its brand new! I highly recommend this company.

Very dishonest pool company. They looked at a pool that was less than 2yrs old completely…read morerefinished and resurfaced snd maintained and perfect chemical levels trying to sell and recommended of 6k worth of service on a on services because they could. Taking advantage of a house for sell. If you use these people I would cancel asap my guess is they lie about almost everything.