Cancel

    Open app

    Search

    LensCrafters

    3.3 (59 reviews)
    Closed 9:00 am - 7:00 pm
    Updated 1 month ago

    Services - LensCrafters

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

    LensCrafters Photos

    You might also consider

    Recommended Reviews - LensCrafters

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Sarah J.

    Glasses for my 11 month old...something I never expected and had no idea where to start. Luckily Rachel at LensCrafters was the perfect person to help us! Knowing nothing about baby glasses (or glasses in general) we initially went to target optical and had a bad gut feeling about it. We decided to walk away and check out LensCrafters...boy are we glad we did! Upon entering the store is light, open, and full of stylish options for glasses and lenses. They had perfect baby glasses for our 11 month old which no one else seemed to accommodate. It was totally comfortable and when Rachel came over to help us out she was so knowledgeable, sweet, and easy to work with. She made the daunting process easy for us and explained it all so we knew just what to get for our little girl. We weren't happy about our 11 month old needing glasses, but our experience here actually made it fun and we can't wait for her to get her frames and see better! The store is neat, clean, vibrant and welcoming. The front is the shop and the back has lots of exam rooms for those who need optical exams then and there. The prices are not Walmart low but they have sales, deals, work with insurance and have payment plans if needed. We were very impressed with LensCrafters and highly recommend their services, this location, and Rachel.

    The view of the entrance from the parking lot.
    Matthew P.

    ***Be advised that during the COVID 19 pandemic, you need to call this location, ask for their current hours and if they can serve you. They're allowing emergency orders, first responders, essential workers and may also be able to see you depending on any special need.*** I needed some new prescription sunglasses and regular glasses for both work and play. LensCrafters is a great place to shop because they have a ton of frames to choose from, and they custom fit each frame to you. Their custom fitting allows them to adjust the focal points of each lens, to where your eyes would use them most effectively. This is especially important for No Line Bifocal / Progressive lenses. Normally, I just get the sunglasses from LensCrafters and get my other glasses from Costco. I prefer Oakley sunglasses for my current profession, both on and off duty. For the regular glasses, since I mainly need them for distance, I just get simple black frames. This time, I wanted to spice things up. They did have some sales, and if you have a VSP plan, they also include a special discount. Jude helped me during my visit; he was friendly, knowledgeable, and explained my lens options well. Jude gave me all of the pricing, measured each frame set and submitted my order in virtually no time at all. I think I was only there for about 40 minutes, and I ordered 5 pairs of glasses total. The showroom was clean, bright and well organized. They had an impressive selection of various designers to choose from, with different price-points for the budget shopper as well. I would recommend this location and Jude to friends and family. A solid 5 stars!

    Oakley Eye Measurements.. So Stoked...!

    See all

    12 days ago

    fantastic customer service and plenty of choices. so happy with both the docs, techs, associates, & manager. my peepers thank you!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Mlou P.
    0
    16
    13

    9 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    LensCrafters fixed my frames quickly and easily. Super helpful staff and a great experience overall.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    I was able to get an appointment right away. All staff members were helpful and nice.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 2
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 23
    Thanks 0
    Love this 18
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Peyton T.
    34
    159
    190

    6 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Trisha T.
    551
    11
    6

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jane V.
    23
    29
    0

    4 years ago

    My mom bent her glasses badly in a fall, but Sue was able to bend them back into perfect shape very quickly, no charge, no wait.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 1

    6 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    They were very nice at this location. I needed a small repair done. He graciously repaired it and I was on my way.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Matthew W.

    Matthew W.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Sue was most helpful with solving a problem I had with adjustments on my current frame ... and, best of all, no charge!!!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 5
    Thanks 0
    Love this 2
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of A H.
    1
    134
    0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Matthew W.

    Matthew W.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of R T.
    0
    5
    0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - LensCrafters

    Review Highlights - LensCrafters

    Great experience with Dr Trinh!

    Mentioned in 3 reviews

    Read more highlights

    You might also consider

    Advanced Eye Care Center - Lobby

    Advanced Eye Care Center

    (28 reviews)

    I never knew you could feel a bait and switch going to a doctor, but we sure did! Called to inquire…read moreabout co-pay while debating between visiting them and visiting Costco and wanted to confirm that it would in fact just be a better idea to establish as a patient at a doctors office but clarified that we needed a contact lens fitting. Came in and verified insurance, had exam, and all of a sudden, as we're ready to leave, they asked for almost $400 more than what I was told on the phone as my co-pay PLUS an additional $45 for a "contact lense training" for a new wearer. Mind you, ALL of what they did, the exam, eyeglass script, and lense fitting (with new contact lenses wearer), would have been $120 each at Costco WITHOUT insurance. They literally LIED to me to guilt me to pay SOMETHING saying they could lose their license if I did not pay for service rendered or if they gave a discount. Not to mention, they were running late and the entire visit lasted longer than a typical Costco visit. What a waste of time and now I have to keep my fingers crossed that I can take my vision benefits to Costco in order to get a contact lens fitting without having to pay twice. Better frame selection at Costco and Eyeglass world as well as other shops.

    As wonderful as my initial review was when I first did business with AECC, after more than one…read moremonth, I have been more than disappointed. I visited, rcvd my eye exam, & ordered new glasses on April 23, 2025 The time it took to receive my new lenses was longer than any vision outfit I've ever dealt with...over two weeks, & I'm 75 yrs old! When they arrived my regular lense glasses were fine. My sunglasses were a disaster. A small sliver of the lens just above the bifocal was accurate. The entire top half of the lens was out of focus. The bifocal was so low I had to tilt my head back to even use them. That was two weeks ago. It is June 2, 2025 as of this writing. I called AECC this morning for the status of my reconfigured sunglasses. The CSR could not even tell me if or when they'd be shipped! This is by far the worst new glasses purchase I've ever had. Who knows when I'll have my new sunglasses...properly made? I really loved the staff & the opthalmologist. This review pains me.

    Eye Love Smiles Eye and Dental Care - Dr. Vu and Dr. Ngo have resided in Phoenix for the last six years.

    Eye Love Smiles Eye and Dental Care

    (41 reviews)

    $$

    Yikes, definitely saddened about my current experience since I've always had such a great…read moreinteraction with the team. I called trying to get an appointment with the front desk and I noticed the receptionist seemed annoyed when I provided the proper spelling of my last name. I blew it off because we all have those days but when it came to scheduling an appointment, there was no help. She asked what's a good day and I said any Friday, her response was we're closed this Friday and stayed quiet. I asked again, is there another Friday that you have available? She said next Friday at 12pm which was perfect because it's my lunch hour. So we went with that date. I said, "ok. that works let me log it into my calendar (which took seconds)" and the call hung up. I thought the call dropped... So, I called back and was transferred back to her. That's when I asked, who I was speaking with and when she said Destiny, I was like oh my gosh, It's my girl! So, I felt comfortable saying "OMG Destiny, it's me. what's going on? Are you okay? what happened" She was still in this disconnected customer service script and responded with, "I'm fine. I hung up because I didn't hear anything." Take in mind, I informed her to hold on, and it took all but 3 seconds to type it into my calendar. When I informed her that I wanted to schedule my other 2 kids her response was, "well. I didn't hear anything" again her sass was on a whole other level. I informed her that I would call back later and that I didn't feel comfortable. Her response was again condescending, and I told her that her approach was making me sad and that I wanted to cancel. "She said okay thank you bye." - not a care in the world. For the $1500 that I usually spend every year. I'd rather take my business elsewhere. I'm really sad about this because my son and I loved our Dr but I'm not okay with getting talked down to like that. On the hunt for something new

    I've been coming here for vision for a few years and love it and decided to try the dental side…read moretoday and, WOW! First off, the massage chairs were incredibly relaxing and all of my dentist anxiety melted away! Genius! The dentist was superb, very thorough and knowledgeable! The best cleaning I have ever received! Stacie & Cassandra were a dynamic duo! Keep up the great work, do yourself a favor, this place is an amazing two for one, one stop shop for dental and vision and the nicest husband & wife team.

    Central Phoenix Eye Care

    Central Phoenix Eye Care

    (224 reviews)

    $$

    Dr. Jennifer Koster is the best! She knows what she's doing and is kind and patient with my…read morehusband, who has stroke-related aphasia and can no longer name the letters of the alphabet. Excellent office. Friendly, helpful staff. I highly recommend. Also, great location.

    If it were possible to rate Central Phoenix Eye Care (CPEC) 10 STARS, I most certainly would! I…read morecannot say enough good about the attention and caring the staff at CPEC provided to my adult son recently. Sadly, my son has suffered with mental illness for the past 11 years; the illness rendered him homeless over the past two years, resulting to his landing in Phoenix. In June, my son contacted me and let me know he was receiving help for his illness. And, in late July, I had the opportunity to travel to out to Phoenix from Dallas, to see my him and make a best effort to get him some of the things he was in desperate need of. Since my son had been without his eyeglasses since January and since he has always had a very strong eyeglasses prescription, being effectively blind and only seeing blurry images beyond about eight inches in front of his face, that which he needed most was eyeglasses! Because my son's prescription is so strong and because of his apparent mental incapacity, I did not want to take him to a store like America's Best or Lenscrafters, because I believed he warranted an extra level of attention, to achieve the best possible outcome. Well, after a little bit of reading reviews on Yelp* and weighing all options, I decided to give CPEC a call. Since I was only going to be in Phoenix for three days, I was elated when I was told that CPEC had an available appointment the following day. My son and I arrived on-time and were promptly greeted and given the necessary "new patient" forms. While I filled out the forms for my son, he was called to be seen. I was graciously invited to accompany him during the process. The examination technician who saw my son, was friendly and communicative, and when it became necessary for the technician to physically force my son's head and eyeball to be on the exact point it needed to be, in order to achieve the correct imagery, she showed compassion and gentleness in both her tone and touch. Next, my son was examined by Dr. Kelsey Harraghy. Dr. Harraghy above all, was equally compassionate and thorough! She was patient and attentive and, made me feel that my son was in the best of care. Her tone was gentle and caring and her bedside manner impeccable! Dr. Harraghy not only showed sincerity in ensuring my son's prescription was as exact as possible, but she also went the extra mile to find a contacts prescription that would work to give my son eyesight, until his eyeglasses order was completed and ready for pickup. The impact of Dr. Harraghy's caring cannot be overstated and it became apparent when my son placed the contacts in - having his sight restored after seeing only blurry for the previous six plus months - and his countenance as he observed himself in the mirror changed to one of an almost angelic quality. He appeared genuinely childlike and mesmerized at his ability to once again see. Thank you, Dr. Harraghy!! We then sat down to place the order for my son's glasses. Everything was presented with patience and caring and in a very low-pressure manner. From beginning to end, start to finish, CPEC took excellent care to ensure my son was made to feel appreciated and genuinely cared for. I am sincerely grateful for the staff at CPEC for showing my son and I the very best of humanity and kindness. Thank you, CPEC Staff!! I cannot recommend CPEC highly enough. If you are in need of eyecare, you may without hesitation or reservation be comfortable with your decision to visit CPEC. You will not be disappointed! I assure you!! Live Well. Be Well. Cheers!

    LensCrafters - optometrists - Updated May 2026

    Loading...
    Loading...
    Loading...