It's been a few years since I have been to Le Peep. My family wanted to have brunch here so we all headed in. My daughter and nephew arrived first and got us a cozy booth. They got lemonade and orange juice while waiting for my husband and I to arrive. After we got settled in, an apple juice and cold brew was ordered.
My husband's juice got dropped off first. It did take a minute for my cold brew to arrive. I got a sugar free vanilla cold brew with some half and half on the side. I don't know who is in charge of making their cold brew but what I got was not cold brew. The coloring had no depth or richness to it. It looked like a very watered down americano. Cold brew is rich in color and bold in flavor. Colorful and bold was not this drink. I usually add a few portions of half and half to cut the bitterness of the coffee but I needed only 2 for my watered down mess. So, for 4 bucks or so, it was not worth it thier version of a cold brew
For brunch I got the Omni omelet with peasant potatoes. My husband got a cinnamon roll to start and pancake sammy. The kids also got the country fried steak and the lobster Benny. For my daughter and I, we both got a side of country gravy for our potatoes.
My husband and I started off with the cinnamon roll. It was heavily topped with frosting which was great! The cinnamon roll was good but you can tell it was not fresh. After being spoiled by local bakeries in town that sell fresh cinny rolls, you know when they aren't fresh. And that's the situation in this case. The texture of the cinny roll was not fluffy and airy.
My omelet was good. It was loaded with all the goodies inside. The potatoes were lacking color to them. It looked like a pile of semi seasoned steamed potatoes. I got a little ramekin of gravy. Probably the smallest portion of country gravy I have ever been given. These ramekins are used for ketchup or pancake syrup so to have my side of gravy be served in this was humorous. My husband's pancake sandwich was not a sandwich. It was two huge plate size pancakes with bacon and eggs on top. I guess when you have a description of pancake sandwich that doesn't look like a sandwich, it will throw your customers off.
We received our bill and as usual, I looked over the check. I know there's a charge for country gravy, it's like paying for any other extra. Please tell me why a small portion of country gravy at this joint is 2.50?!? The ramekins used are 2 Oz. It holds that much pancake syrup. Mind you, with a denser fluid like country gravy, it's more like 1.7ish oz of gravy. Like what!?! So, 5 bucks for less than 4 oz of gravy is what y'all charge for gravy. I asked the hostess about the charge and of course she directed me to a manager, as she should.
The manager needed a hug and a smile. Before even having any type of interaction with her, she looked miserable walking through out the dining area. So you can only imagine how happy she looked when she approached our table to talk to me. She told us the following. "You are charged for the first portion of gravy. But if you want a second portion, it's complimentary." Well, why not give the customer the full amount of what they are paying for? So I'm paying for half of what I'm getting? Why was I not informed about this so called complimentary portion? Our server did not tell us nothing about this complimentary side. So basically, you're ripping customers off with these small side charges. Not letting your guests know about this invisible complimentary secondary portion. Mind you, you were going to make 5 bucks off of less than 4 oz of gravy. That 5 bucks increases the percentage of the servers tip and you're profiting off of gravy which is pennies to make. You add that to as many tables through the day, week, month and year.... I can only imagine how much extra your business is gaining.
After the manager was so kind of admit that she was wrong about having two portions of gravy being charged, I would advise her to get her info correct before coming at a guest. I have been in the food industry way too long to have any kind of bs thrown my way. Our server never filled up my nephew's lemonade. Was gone for long periods of time. Honestly, it was busy but it's never that busy to check up on your guests, to make sure their drinks are filled and that they are OK. So, for almost 90 dollars, I believe it was not worth having brunch here today. read more