I went in to get a fill. These pictures are from immediately after. It looks like I didn't even get a fill. I let the nail artist know my concerns and she said she couldn't go any closer to the cuticle without cutting me. I told her I've never had a fill look like this before. She said I could come back in a few days if I was unhappy and she would 'fill the gap with polish'. Some of the nails are also crooked. It felt like she was rushing and didn't pay attention to any details - I was in and out in only 25 minutes. Very disappointing! read more

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Tina and her team are always so welcoming and professional. If you haven't tried them.... YOU SHOULD TODAY! read more

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On a whim, decided to walk in for a much needed pedi. Was kindly greeted by Tamy, with a hello and smile. She skillfully gave the most relaxing massage, taking away the stresses of my afternoon. After experiencing that, I decided to go for the Special Combo Volcano Gel Pedi & Mani. So happy I did!! Scheduled a return visit for 3 wks and bought 2 Gift Cards for Christmas to give to my daughter and grand girl. I recommend this salon. read more

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I came in to get a pedicure with acrylic on my big toe as they do not grow very long. He used tips from the nails and they were two different lengths. He was extremely rough and I expressed several times that he was hurting me and he just pushed my foot down and went onto the other one doing the same thing. They charge extra for foot exfoliation it is not included in the pedicure. Very rushed read more

I have been there 2 times, it was pretty good i went again to get my nails done and the lady sat me down looked at my nails, then she went to go do a pedicure and i waited in the chair for a good 15 minutes. Then the male technician came the first time i ever had him. He was very bossy and was rushing asking for my inspo pic. I gave it to him he seemed a little confused and i wasn't sure it was going to turn out good. He was doing my acrylic and put the tips on the sizes were different and i kept saying they aren't the same he just kept it. He was very rough with the drill and cut my skin and very rough on my nails. The nails didnt turn out at all the same. The french tip was very very crooked and my thumb only half of the nail got polka'd dots on them! 50 dollars plus tip and they looked horrible! The male technician did horrible. I will not be coming back. Very bossy and rude. read more

Got them done less than a week ago. Don't waste your money. Service was blah. Based on other reviews I don't want to even go back and have them make it right because it seems like they don't care read more

Lavender Nail & Spa - Nails - Nail Salons Near Me - Tucson, Arizona

I had been to this salon in the past and had no complaints. But... This is my first time getting my nails done by the male technician. This man rushed through and did not listen to what I wanted. I asked for a nude color, just to hear him say that, that color doesn't go with my skin tone. He then proceeded to give me this hot pink color, I told him numerous times that I didn't like it, but he continued to apply it. These are the worst nails EVER, the application is wonky, I asked for an oval shape and instead got a triangle and to top it off he cut my skin on my thumb. Not saying not to go there but if you do, don't make the mistake of letting that man touch your hands. read more

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This was my first time going. He rushed me, didn't ask how I liked them and kept huffing and puffing at me the whole time... I told him I wanted pink French and he made it seem like a chore. Spent $55.00 on this... we would highly recommend not going to Lavender Nails, and getting them done by the male technician. read more

Lavender Nail & Spa - Nails by Lavender Nails - Nail Salons Near Me - Tucson, Arizona

Update: I still love the massage chair, but the customer service was lacking. I got a basic pedi and I guess that doesn't come with top coat. Right after she was done with my paint, she walked away and didn't say another word until it was time to pay. My mom got hers done too and was booted out of her chair for another customer. There were plenty of open chairs and as my mom was letting her toes dry, her tech told the next customer to sit down in her seat. Um she was still in it. Also a gal came in and showed the tech her gel was peeling after three days. The tech basically disagreed with her before redoing them. I'll be going elsewhere from now on. If you need a pedi go here for the massage chair alone! This isn't your ordinary chair that you sit in while getting your toes done. This is an actual massage chair you get to use while waiting your turn. Plus they give you a cold bottle of water. They have a great selection of gelish colors which I loved. I'll go back but likely during the week when they aren't so busy. But I'll definitely be back. read more

Lavender Nail & Spa - Nail Salons Near Me - Tucson, Arizona

The man that did my pedicure was TERRIBLE! I told him he split my nail and told me I broke it when I did not break it. The gel didn't cure so it peeled right up. I asked for a refund but they refused. I'd give them no star if I could read more

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This is a great place. I've been here twice now They did amazing job on my fills. I will definitely be going back. read more

Lavender Nail & Spa - Love my nails - Nail Salons Near Me - Tucson, Arizona

Updating to say... my daughter went to Lavender because a family member got her a gift card. The male technician was extremely rude to her, refused to listen to her and she sat in the chair CRYING while he finished. She gave him the gift card, he was suppose to charge only $5 to her credit card and instead charged $50 (more than her nails were)!!! He then refused to refund her and left. UNACCEPTABLE customer service - so not ever go to this place. read more

I just had a terrible experience here with my pedi. The man doing my nails could not understand my request to be careful about the quick on my large toe, and so I just agreed for him to file it instead of cut it. He shaped my nail crooked, and kept getting frustrated when I asked him to please straighten it/fix it. He ended up still cutting my quick by filing too aggressively, and he also cut the corner of my toe. He was way too rough and would yank my feet to place them how he wanted. I thought he was going to rip the toe part out of my flip flop because he put them on my feet before polishing and kept pulling my foot away from the shoe. The polish was old, and so it was a thick mess and he had to keep trying to make the streaks smooth out. It took much longer than necessary. He had longer nails, and his one thumb was filed to a point, and he would dig it into my skin as he held my skin back to polish my nails, so at this point I had had it and said "do you not have newer polish?" And he snapped back "this is new!". Usually when it's newer you don't need to keep adding thinner (which he did). One of the other employees asked if everything was ok as I left, and I said no, and briefly explained why I was upset. She just said my "name is Tina. Ask for me next time and I'll take care of you". I should have just left at the start when he couldn't understand what I was requesting and got irritated. I was extremely polite and nice when asking what I wanted. Upon arriving at home, my husband noticed that he even left a hair from the brush he used to clean the edges in the paint! So now I have a brown hair caught in the polish. My toe is still very uncomfortable after an hour later. I won't be going back. read more

Had a decent pedi, but they charge an additional $5 for callus removal, which is absolutely ridiculous. First time that has ever been not included in a pedi service for me. Nothing special and you could get something better anywhere else. read more

I have been there twice with a few years in between visits. Both times the main lady was a little rude (not sure of her name). Her desk is front and center nest to cash register. She doesn't look at guests when they walk in the door and seems a tad short with them when asking what they need done. I was a walk in this last time on February 6, 2023. It says "walk ins welcome" on the window. Main lady had me sit in a chair and I waited for about 30 minutes. I get it, I'm a walk in. No water in the foot bath while I wait. I just sit there. As she walked over to me I was hoping she was not going to be my nail tech...she was. She took my polish off my hands and feet. Then she looked at my hands and asked "why you nails look like that?" I had no idea what she was talking about so I replied "I was born that way?" After that I felt more uncomfortable and self conscious. BTW, my nails are fine, just not super slender hands lol. At one point while doing my nails she tells me "it better if you make appointment." I get it, but it was spontaneous decision that day. I replied "then maybe you should take down the walk in's welcome sign in your window." The nail tech next to her seemed super sweet and she looked at me with an apologetic look on her face. After she was done, she never did do an arm /hand massage like all the other places I have been to. Anyway, won't be back. read more

I have been a customer on and off since 2015. Their customer service has really deteriorated. I went in to get my nail repaired (I was there a week ago). My nail tech wasn't there and no one would help me with my repair. They were not busy. I'm done and looking for a better nail salon that cares about its customers. read more

My wife, son and I went for a last minute manicure/pedicure. They gladly fit us in and while we had a 10-15 minute wait, the offered very hi-tech full body massage chairs, I've read the review and sadly, it seems like there are just too many unhappy people in this world, because we were treated with the utmost respect and attention. Thank you and I do highly recommend Lavender Nails. read more

Lavender Nail & Spa - Great chair. Put me right to sleep. - Nail Salons Near Me - Tucson, Arizona

I came to this salon because 1. It was close to my work 2. I had an hour to kill before I had to be somewhere. I called to see if they could do a pedicure they said sure we will see you soon. I got there I was greeted just fine however, after I was seated was when I got upset. I understand people take time to do their work so I wasn't afraid of waiting but I arrived at 4:41 it was nearly almost 5:30 before ANYONE started on my toes. When they did start i only had time for them to do the callous remover. I didn't have time to get anything else done. Not only was I forced to wait a ridiculously long time but they charged me 30$ for it! I also would like to point out that there was another nail lady there who stood around and did nothing for 20 minuets. Do not go here. read more

My mom goes here and brought me to get my nails filled for Mother's Day. She was paying so I agreed even though Diva nails is down the street and awesome. I got my nails done by Tina. First I found it weird the amount of acrylic they use to do fills. It's very scant! I'm sure my nails as a nurse will not hold up. Also I got them done yesterday with shellac and today the thumb has already peeled off. Also no one looks happy like many others have said, it almost feels like they are all prostitutes. What I mean by that is the two men that sit up front don't do anything but tell the women what to do, and the women always looks uncomfortable and unhappy. It's rare that anyone even talks. Hopefully thy will fix my nail when I go in for free. We shall see. However please do go to Diva nails they really are incredible! read more

Lavender Nail & Spa - Nail Salons Near Me - Tucson, Arizona

I had an appointment and was seated right away for a pedicure. However, then no one spoke to me for 30 minutes. I have limited time to get out and do something for myself as I just had a baby and childcare for only so long. I ended up getting up and leaving. Don't book appointments if you are not going to respect people's time. read more

Terrible service and my nails look awful. I asked for a design and the tech couldn't do it so I found a simpler version and it still looks terrible. Very sloppy work, you can see smudges all over the nails. The techs were very rude and made me and my friend feel very uncomfortable. I'm disappointed that I spent that much money on a subpar manicure. I will be going some where else to get them fixed. read more

So went there last Tuesday July 21 2020 to get a pedicure and manicure. I got gel on my nails by a lady named Lyn she dis both mani and pedi! By Thursday half of it was peeled off. So went back Sunday when they had open availability went in at 1. So Lyn the same nail whom worked on my nails Tuesday wanted just redo the gel I said absolutely not clearly the product is old or cheap not sure didnt care wasn't doing this agian with gel. I asked to just do the dip and buff and I could pay the difference cause I don't have time to keep coming back for them to redo my nails. I was already frustrated to have to go back to begin with i paid $65 for mani pedi plus tip was $75 I gave her over 20% tip I gave her $75!!!! So she was going to take a client prior to me cause she wanted to rush to redo my gel even though I called and we established a time frame for them to fix my issue. So she was upset that she had to spend more time on my nails and not take the other girl that she put in her chair. So fast forward the entire time she is doing my nails she is being rude and slamming stuff around ignoring me while trying to ask questions. She stabs my thumb with her cuticle tool and then scraped it pretty bad with the gel removal tool says its fine. Absolutely not fine I paid for a service I want it fixed no issues and ill just never come back! Well dumb me should of asked for a refund cause here we are a week later todays July 30 2020 and now I have infection from a dirty tool she used on my hand, so now I'm on antibiotics!!!!!!! Do not go here bad salon horrible customer service and clearly can't clean tools properly!!!!!! read more

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I will never go to Lavender again. I was a loyal customer, going every 2 weeks because the location was convenient. The service got progressively worse. The people were rude and ignore you when you walk in. I made appointments and they did not honor them. I sat while they took walk-ins. The last time they did this I walked out and have never been back. They do not use enough acrylic on fills and I broke nails often so I am happy to never go there again. They need to learn some customer service skills! read more

Great salon. Been going here for years. Whenever anyone asks where we should go, I always say lavender. Love the massage chairs. Love that the Acrylic manicures are done in a separate room which keeps the place from getting too stinky. Ask for Linda! read more

When living on the east side I found this place, and thank goodness! It is a fantastic nail salon. They actually took the time to think of the decor on the inside! In addition, the area where the acrylic nails are done is closed off by glass and a door! That is awesome! Because of this you aren't overwhelmed by the smell of toxic chemicals when entering. The women working there are really nice and will talk with you. The spa pedicure chairs are massaging which is great and they carry OPI colors. The prices are comparable to anything else. I think the base spa pedicure is $25. Add-ons are five dollars (flowers, sea salt, callous remover). One of the nice things is the offer express pedicure and manicures for a lower price. They take cards, but prefer you tip in cash. They have an ATM on site as well. They do walk-ins but weekends can be busy so call ahead and make an appointment. I now live on the West side and will still drive all the way over here when getting a pedicure or manicure. read more

I made two appointments at 11:30am for my twin nieces - I wanted to treat them for their upcoming big event. They were both promptly seated at the spa chairs at 11:30am, but one of my nieces wasn't treated until almost 11:50am. It wasn't until another child who was having a spa medicure was sitting next to my niece did I say something, asking when she would be treated - the employee didn't apologize for the long delay, and sat down with my niece. The employees are very rude and do not know how to exhibit customer service. As I approached one of the employees to give her a tip for the services performed, she accepted the tip, didn't even stop to say thank you and kept on walking. No smile, it was as if I was handing her a baton in the relay. I should have taken it back. Maybe at the next employee training they should work on how to deal with customers. read more

I drive out of my way every two weeks for this salon. They are always friendly, if you are going solo there is usually not a wait. If you're in a rush, they offer express options for the mani and pedi which save time and cash. I like that they have a closed off room for acrylic nails so others do not have to suffer the smell. Tip: they offer discounts on french manicures during the week. (I think Tue - Thur). read more

I just LOVE Tina at Lavender Nails... Today is Thanksgiving and she scheduled me in as she always does!!! I ve been coming to Tina for 2 years will continue!!! Thanks Tina!!! read more

The place was clean and all the equipment was nice. The prices are average, and the options are good. It's even a good location. The main thing I think they need to improve on is customer service. The entire time you are in there they do not talk to you, but talk in their own language (not ever English) to each other. So you are just sitting there awkwardly staring into space while they talk. It always sounds like they are talking about you or other people. It would be nice to feel comfortable while sitting in front of someone. This was my daughters gift and it sucks that they ignore the people they are there to service. If your job is customer service, then your goal should to make the customer feel like they at least matter. read more

Lavender Nail & Spa - Nail Salons Near Me - Tucson, Arizona

I have been coming here for years. I make appointments for the same tech, but it's not necessary. A spa pedi will cost around $22 unless you want a design. I also bring my own polish, but that isnt necessary either since they have plenty of colors to choose. On average the pedi will take at least 30 min, but if they aren't busy I feel like they extend the leg massage and I'm out in an hour. Weekends are busy so if you can make it during the week, you'll benefit from the slow time. They offer other services but I stick to the pedi. Your feet are important...take care of them read more

This use to be my favorite place to get my nails done but they have done down hill quick. They are rude and do not have good costumer service at all, the lady I had doing my full set acrylics was literally on the phone and kept doing other things while doing my nails. The nail polish is extremely diluted with acetone, I watched her put acetone in it. The nail polish has been chipping off and took 30 minutes if not longer to dry. It's been three days and two of my nails have already broken off, she also did a horrible job on giving me a coffin shape. They also charge you for everything, she removed the tiniest bit of polish and charged five bucks at the end. She charged five bucks for "long nails" the price is always going up. Wouldn't recommend, go to nail pros instead. read more

Linda is the best girl you can get at this place & speaks minimal English. If you choose (from their menu) an Express pedi - then it causes REAL problems - The banter between shop girls if you FAIL to get a 'FULL' pedi creates difficulties. They should REMOVE Express pedi from the shop menu. Express: Phone quote - $15. Express: When you get there - it's $20. Crooked! My Express pedi was: NO clipping. NO filing. BARE minimum soak in cool water - NOT warm. Lickety-split polish coat - and WHAM! girl "Nancy" made herself disappear into the back room without a "Thank-You" for coming or a smile!! Sad way to make NEW or RETURNING customers!! I like to give good tips to people that work on my feet, but not this girl. read more

I love Lavender Nails! Tina has been my nail tech for two years and I always does a fantastic job. Always getting complements wherever I go! read more

Lavender Nail & Spa - Tina's nail art! - Nail Salons Near Me - Tucson, Arizona

5 stars from me easy to get appointment or just walk in Had a hard time finding someone to do my ingrown toe nails Tina does. Great job ‼‼ also eye brow waxing never disappointed only go to them read more

Worst manicure ever. The tech picked up a towel from on top of a trash can and tried to use it under my nail, which I refused. After my sub-par manicure which did not clean up any hangnails or cuticles. The tech simply wiped off the cuticle scissors with a wet paper towel. Will definitely NOT return! read more

I've been coming here for about 2 years or so and the service is always great! They're always so kind and sweet and always do a good job (: Linda, Tracy and Tina are the best ! read more

I've been going to this place for years & recently the quality went down down hill. One day I went in with my sister & they told us it would be 30 min to wait. After 5 min of waiting they tell us to leave & come back in an hour? Everytime I get a full set it never fails that a few of my acrylics will crack & I have to come back more frequently. The last few times I got a full set or even a fill I was burnt by the drill & they push my cuticles so far back my cuticles will bleed & later on one of my fingers actually got infected. I hate making this review because this was my spot for so long but I will no longer be coming here & I recommend you go elsewhere. read more

I do not recommend this salon! We went on a Saturday afternoon and we had tried to call multiple times beforehand, but no one answered. We arrived at the salon and they weren't very busy. There were a few people waiting ahead of us, nothing unmanageable. By time we walked in the door and finished our (basic) pedicures, it was 3 hours later! Not one employee has any customer service! When we first arrived, no one acknowledged us until we starting asking questions 45 mins later! So besides no communication, ridiculous waiting period and rude staff, to top it all off the pedicure itself and as super lame and basic. I do not recommend this location and I will not be returning. read more

I do not recommend this salon! Big waste of money, I'll never go back! Had a french manicure and after only one day, polish is peeling off. They used minimal polish and only a thin top coat. No prices are posted, and they change with each customer. read more

Not great. I've been here a few times and every time it's underwhelming. I won't be returning. The girl doing my nails was not good at all. Her massage was so light she might as well not have even done it. I even asked her to press a little harder twice and she never changed pressure. Disappointing. read more