All I can say is WOW! Grace and Erica were so friendly and helpful. I have a backpack that needed…read morean additional hole punched in it so I could make the strap longer and Grace immediately said she could help me out at no charge. Then she asked if I'd like to have my hang tag monogrammed...of course I would! I'm disabled and she noticed that I was struggling a bit so she got me a bottle of water while I sat comfortably and waited for my tag to be created. She wouldn't even accept a tip for all of the work she did. For me to go in and not spend any money they couldn't have been any nicer!! I highly recommend the Reno Coach store!

Summer appropriate find! I love a simple white handbag for summer. I finally handed a few of my…read moresmaller handbags and wallets to my teenage daughter. Due to Covid, I don't visit as frequently as I did in the past. I prefer to order online and have it shipped to my door. When I visited, customer service at this store was very attentive. Your purchases are tied to your number, and they track what you buy. (Watch out. They target me with their sales everytime.) Lol! They will even clean and wrap up your handbags that usually come with a storage cloth bag. I purchased their leather cleaner and conditioner. I recommend doing it within transitioning from one bag to the other back to storage. My coach purses that are older than my kids are still like new from the genuine craftsmanship and quality of Coach. I will treat myself to a new handbag and a matching wallet annually. I could have worse addictions! If you catch their deals, it's the best value for your dollar. The life of these bags makes my purchases worth it. I have a thing for high-end handbags. I'm a lifelong customer!

Review #155 - 2017…read more Came in to buy a new pajama set on Black Friday because my daughter got sick & ended up throwing up all over me. I only packed one set of PJ since we were only staying at the hotel for a couple of nights and didn't quite plan for any emergency situation to arise. I mean, it's not like I really need an excuse to shop at VS, right? They had a "buy regular priced pajama set and get free slippers" sale, so I just bought a set for $54.50. The slippers retail for $29.50, so it was a pretty good deal. However, I'd probably never buy the slippers on their own...but slippers are always useful when you're staying at a hotel. Haley assisted me in finding my matching slippers. She was very sweet and friendly. Very pretty young lady, as well! I ended up picking up a few other things that I didn't quite need, but was nice to have. Luckily, I had a $10 off coupon, if purchased with my VS card, so my purchase ended up being an even better deal. Yeah!

Donita the manager truly has the worst customer service I have ever seen, I live far away and had…read moreto drive back to Reno because their machine wasn't working which was a huge inconvenience and all the other staff were trying their hardest and were very kind but Donita was truly the rudest manager I have ever met, don't even know how she got that position. I have had not one but TWO terrible encounters with her and I will not ever be spending a dime there again.

Service is top tier! Nancy is an all-star at what she does!…read moreFrom the beginning to taking my measurements, grabbing and exchanging different bras, finding the perfect all cotton sets including pjs, and then order extras to come to my home she was nothing but kind, friendly and such a sweet person! The price is exactly what you pay for right? More on the "expensive" side but for such great quality I was planning to spend way more then I did and honestly didn't spend close to what I thought, without any limitations! The store was nice and very clean, but all in all, Nancy did all the work in making me feel comfortable and for that I will return everytime...Happily! Thank you, gabi

I went in hoping to find a new bra since the ones I currently wear are horrible. Nancy, she…read moremeasured me and help ensure I found a bra that was comfortable and fit me well. She was so kind! The atmosphere was great and I got lucky with their $30 sale for the bras I wanted!

I went to use my ten dollar birthday credit and got a super cute pair of penguin socks. This place…read moreis nice and have a lot of cute but more stylish and slightly more professional looking clothes. They were having a ton of sales which is nice. Their prices are kind of high so I don't shop there as much.

Went with a friend not intending on buying anything but of course I did!…read moreWho can resist 40% off on clearance?? We were greeted by Susan upon entering and then assisted by another gal, sorry didn't get her name but very helpful! Found a couple items and were escorted to the fitting rooms. My friend and I both found something we wanted to purchase then headed to the jewelry to find something to coordinate with our outfits. The store is very well organized and kept very neat so it's easy to shop here. We found some jewelry ( like I need more lol!) And headed to checkout. My friend was using her $15 birthday credit since she has a Loft charge card. With the discounts she needed to get another item to make her $15. She was happy with that! When mine was rung up I was told I was pre-approved for a Loft card and 20% off in addition to the 40% already taken off!! Well I only have 2 credit cards, by choice, but couldn't resist! What a deal! Susan was very efficient and patient ringing us up! Appreciate the time she spent explaining everything! Will enjoy my new clothes and jewelry and be back soon! Love this store in the Legends mall!

1/12/25- Honestly,…read moremy first time visiting.. I was picking up an online order next door- and noticed the sale sign outside- Staff was super friendly and very helpful- Only searching for a pair of black jeans- I was showered with help.. and a few more items to try on- lol.. Ended up with a black pair of jeans and a travel and ps Mable vest- I signed up for the rewards program plus they gave me an extra $30 off- The vest was 40% off..! I love their sizing- (makes one feel good when you say 0 or a size 2... lol

Stopped in here this morning, to get in on there 50% off sale items…read more Had the nicest sales lady Arita, she helped me with items I had bought the week before in Sedona and Flagstaff, which were not on sale then, But she was able to look up what I had purchased them for, and made a very nice price adjustment, and gave me back cash. Love this store. They have fabulous clothes and great sales. And the sales lady's are very friendly and helpful.

I always go to GUESS couple of stores over and I have not noticed this store until today. Paulie, a…read moresales rep, was nice and super friendly! This store is clean and organized. Their brand styles are attractive. And they carry other brands like True Religion and Joe's if you're into those. I will definitely be back :)

Harper gave us amazing customer service and we appreciate his professionalism! We love this store…read morebecause of him!

Super chill store with a ton of merch the store is filled to the brim with stuff and the employees…read moreare super nice always running deals discounted etc

Love it! Lots of clothes for my little one for under 10 bucks! When you have a fast growing child…read morewho has time or money to buy clothes that are gonna get worn 10 times before you have to re-buy more? Clearance racks we go! We found some really good deals and with an extra 30% off we couldn't beat it! Of course there are larger selections for girls clothes but there were racks of clothes for our little guy. We came out with a few outfits for 35 bucks or so. Not bad!

I grew up with this kiddie fashion icon, yep I sported the overalls both in denim and train…read moreengineer stripes...Hot. I had to continue the tradition with my 6 month old niece in the from of an Oshkosh B'Gosh denim jacket. Not only will she be more than cute but she will have a fashion sense that she can only attribute to my uncanny bygone kid style. You're welcome niece.