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    Land Rover Flatirons

    3.1 (89 reviews)
    Closed 9:00 am - 7:00 pm

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    Janet D.

    Much bigger! They can put up 19 cars up in the bay and the waiting room is now sleek with a bar like spot with four matching bar stools. One love seat and four individual couch. You can shop while you wait. There's jackets , backpacks etc. What I love the most? Now they have the garage door that you can pull in and the door automatically pulls up for you and you're in a warm and dry area. I kind of miss the old spot. It's cozy. This ones huge. But progress is progress. Gotta roll with it. Same staff and therefore same kind, courteous and prompt familiar people!

    Broke down on I-70

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    3 months ago

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    2 days ago

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    4 months ago

    Tried to take my defender to get an oil change and they quoted me $513. Wild how much they over charge

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    6 months ago

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    6 months ago

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    5 months ago

    Their service department sucks. They never call you back. There's 0 communication. They don't know how to answer your questions.

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    8 months ago

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    7 years ago

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    3 years ago

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    6 years ago

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    2 years ago

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    6 years ago

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    5 years ago

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    7 years ago

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    4 years ago

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    11 years ago

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    17 years ago

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    12 years ago

    Bob was my salesmen. He was very knowledgable, available and not pushy. These cars sell themselves.

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    7 years ago

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    Page 1 of 3

    Ask the Community - Land Rover Flatirons

    Review Highlights - Land Rover Flatirons

    Paul is very approachable and makes me feel like I am the most important customer the company has.

    Mentioned in 8 reviews

    Read more highlights

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    CarMax

    CarMax

    (154 reviews)

    Unfortunately, the worst car shopping experience I have ever had due to customer service. To make a…read morelong & drawn out story short, I've bullet pointed the prominent contributions to my experience: Ordered a Mazda CX-30 to be shipped from Texas. January 15: Spoke with German, who said the vehicle was flagged for repair before shipping (later stated it was a title transfer issue). January 16: Informed reservation would expire the next day; told to schedule an appointment immediately. January 17: Asked about "express pick-up" before seeing or test driving the vehicle (declined). Met Aaron, who became primary salesperson. Test drove vehicle; decided to return Monday to finalize decision. Had to reschedule Monday appointment; Aaron said Saturday would be fine. January 20: Received message that vehicle hold was at 6 of 7 days and an appointment must be scheduled immediately to avoid losing reservation. Scheduled Saturday, 1/24/26 at 3 PM; received confirmation text. January 21 (6:29 PM): Cristiona (Sales Manager) stated appointment was scheduled in error and vehicle would be released unless customer came in that evening. Expressed frustration about lack of clarity regarding 7-day hold policy. Felt pressured to provide documentation to create buyer's order before second appointment. Declined to move forward without planned visit. Saturday Appointment: Noticed full tank showing only "170 miles until empty." Low key fob battery warning. Requested battery replacement and service check for gas gauge. Aaron agreed to replace batteries. Aaron and Cristiona refused service check on gas gauge; stated vehicle would self-adjust and referenced 10-day return policy. Felt pressured to complete purchase. Asked to leave vehicle on lot until partner could pick it up; felt unheard as Cristiona repeatedly focused on reservation expiring. Aaron commented, "I could never do her job," after interaction. Waited for finance processing while Aaron assisted other customers. Completed purchase; vehicle left on lot for later pickup. Vehicle Pickup: Full tank now read "160 miles until empty." Approximately 9 miles into drive home, "Engine Oil Level Low" warning appeared. Researched warning; advised to stop vehicle immediately due to potential low oil pressure. Upon parking at home: oil warning, tire pressure light, and low key fob battery warning all active. Contacted Dean (Sales Manager). Arranged for vehicle to be towed next morning. Service findings: Oil filter and drain plug seal leaking (required replacement). Battery disconnected and instrument cluster reset to correct gas gauge. All tires underinflated. Key fob batteries needed replacement. Frustrated because gas gauge and key battery issues were raised before purchase but not addressed. Requested dealership keep vehicle; planned to return it within return window. Attempted to contact Aaron regarding title assistance; message left on read. January 31: Called twice requesting Aaron; told messages would be relayed. No return call that evening or following business day. February 2: Returned to dealership to complete return agreement. Assisted by Casey. Casey acknowledged experience was not typical but stated he may have responded similarly regarding gas gauge concern. Aaron approached, asked what was wrong. Expressed dissatisfaction and lack of follow-up. Aaron stated he was busy until 9:30 PM Saturday; did not acknowledge lack of Monday follow-up. Observed unprofessional behavior (frustrated gestures, walked back to his desk and frustratingly pushed a chair, walked out of the office for 10 minutes). Overall experience included: Confusion and pressure regarding reservation/hold policy. Dismissal of mechanical concerns prior to purchase. Multiple preventable mechanical issues immediately after purchase. Lack of communication and follow-up from sales staff. Unprofessional conduct from management and sales representative. Result: Returned vehicle and lost trust in dealership due to poor communication, pressure tactics, unresolved mechanical concerns, and lack of accountability.

    Went here to look at cars, spent an hour on the lot narrowing down what we wanted to test drive, so…read morethen we went in to ask about a test drive. The guy at the desk put our name in and told us no one was ahead and it would be 5-10 minute wait. We left after 30 minutes of no one coming to assist us. I've had much better customer service at small, local lots.

    Audi Flatirons - Audi Flatiron photo gallery

    Audi Flatirons

    (128 reviews)

    I would like to start by saying I know bringing my vehicle to Audi is a luxury experience and I…read morehave always been happy to pay for that. I have bought my last two Audis at this location and always brought my cars here for service over the last 8 years I have been affiliated. As of yesterday I no longer believe the cost is worth the experience. I have always valued the availability of the loaner vehicles making it possible for me to complete errands and everyday tasks while my car is getting work done and have enjoyed my experiences with my last two service agents Blayne and Michelle. I appreciate the value in getting my work done all under the same roof having all my records saved in the same place for ease on myself and the service agents so that things may be done adequately and proficiently. My last service agent, Michelle has since moved away so I was assigned to a new one, Robert Shipley. I have worked the last 11 years in customer service and marketing in the area which has always made it easier for me to bring my car here as it was close and Audi Flatirons has always aligned with my values. Today I brought my car in for an oil change and immediately was told by the service agent that I would need an 80k service and spark plugs replacement - a service that I have had previously done not even a full year ago. Even having explained this he did not believe me until looking at my file, why this was not done previous to my arrival I would like to know. He continued to talk down to me without knowing my background or my knowledge of my own vehicle (maybe perhaps because I am a female in my late 20s who couldn't possibly know anything about cars???) before leaving I approved work to be done for oil change and brake fluid (that I was told I needed before anyone had even looked at my vehicle mind you) both of which I know I can get done anywhere else and at a lower cost but again I have always had excellent experiences previously. I feel it is also important to disclose that I am supposed to have "Audi Care" which I'm told is supposed to save me money on regular routine maintenance yet I have yet to see that happen or perhaps they have not done their due diligence in checking those things beforehand. Several hours later a receive a phone call from Rob telling me I have decisions to make for my car. He tells me I need new tires and new brake pads quoting me 3500$ for all the work listed above. I then tell him I will need to call him back and he tells me he needs to know now or they will skip my vehicle. Red flag number 2 now for those counting. When he calls back because he apparently could not wait for me to do so I tell him I am still going with the original approved work and nothing more. He then proceeds to try and scare me into getting the work done stating safety and that he is giving me a better deal than I can get elsewhere so so much for making a decision on my own vehicle right? I am now scheduled taking my Q3 to have the additional work done for under half the cost within the next couple days and if I had known how this experience would go I would have done it all elsewhere from the start. I have also since learned I just need to have my rear pads and rotors replaced and a tire rotation will be fine for now but will need a set of new ones within the next couple months. So while he may have some things right it is not nearly as dire as he had made it seem. If anyone does end up reading this and made it this far I recommend "All Audi and VW" as an alternative place to get your work done. Years ago I had brought my first 2003 Audi A4 here previous to buying my newer ones (2016 A3 & 2020 Q3) from Flatirons's and that car had lived to run over 250k miles. It may not have all the same luxuries that Flatirons's offers but it is family owned and operated by kind people who have a love and understanding of Audi and Volkswagen vehicles and offer reasonable prices. I also would recommend "Apikol Performance Automotive" Troy has extensive knowledge on vehicles and takes specific interest in Audi. I have also included a photo of my dash from my 2003 Audi A4 to further show my care and value of Audi vehicles

    AVOID THIS DEALERSHIP FOR OUT OF STATE PURCHASES…read more I bought a used car PAID for a registration service for NY State sent all documents, Insurance card etc. Now they tell me I must finish at DMV office. What did I pay for ?!? I have purchased other cars out of state and never had to go to DMV. Title & Registration always came in mail. Very disapointed

    Autosearch USA - 2022 Hyundai Kona N Line

    Autosearch USA

    (21 reviews)

    This business is a perfect example of why the automotive business has a bad reputation. I'm a…read moreveteran of the Marine Corps and pride myself on being honest and transparent. After agreed upon numbers, the owner Steve attempted to pilfer an additional $1500 from me based on what he said "books changing values". His company showed to be unreliable and offensive. When I did not feel comfortable continuing to do business with them, Steve called and threatened me with legal action even though they did not come close to completing their obligation. Steve also threatened to attack me on social media and review sites, which he has now done and I have submitted to be taken down. Steve also lied about contacting a government agency in Wyoming that after research, doesn't exist. Initially I felt a little bad for backing out of the deal because of the negativity and unprofessionalism that was happening. But honestly, now I'm so glad that I did after witnessing Steve's behavior in response. Instead of an apology which would have been appropriate, I received hostility and threats over the phone and online from a man who attacks people that he knows he will never have to see in person. I would recommend finding another dealership/broker to work with.

    This is now my second car buying experince with autosearch usa in Louisville Colorado. The first…read moretime through I got the pleasure of working with Steve Warner. He helped me find the perfect car for my daughter and she couldn't be happier. Steve was responsive, handled all my questions in a timely manner and put me at ease from start to end. My second time through I got to work with Paul Ault. Paul had recently began working with autosearch and clearly knew what he was doing. He went over and beyond to find me the perfect car. Even when I was all over the place Paul kept me steady and assured me that he would find the best car for what I needed. I ended up with the best car that I have owned to date. I have bought several cars over the years and this has been the best experience for purchasing a vehicle. If you are thinking about going this direction, I highly recommend autosearch USA. You end up saving money and they are straight up honest. They don't try to sell you things you don't need. A solid 10 all the way around. Thank you Steve, Paul, Laurie, John and of course the most important one in the office, the sweet little dog Pistachio. Thank you again my friends!!!

    Sill-TerHar Ford - Experience Guide Ford Transit

    Sill-TerHar Ford

    (21 reviews)

    Doesn't quite rate a "1" star. First of all, there was no "Ford" sign so one couldn't even find…read morewhere to go to speak with a salesperson on the massive lot complex; we saw Maserati, saw other other brands in the dealership but no "Ford". We ended up in an unmarked building and a staff member helped us at that point by phoning the Ford building...was sort of funny - we got passed around on the phone and it seemed like no salesperson wanted to help. When we got to the unmarked Ford building the salespeople were kind of lounging around - a different feeling than at other dealers. The salesperson we got was not super friendly at first but then he warmed up a bit; he really didn't know much about Transit vans, which is the sole reason we visited. I watched a few YouTube videos and now very likely know much more about Transit vans than the salesperson that was assigned, especially regarding passenger vs. commercial Transit vans, heights, lengths, available options and may items our salesperson didn't mention. We would never buy a vehicle from there...they are not customer focused and seem to have little interest in assisting customers or selling vehicles.

    Recently had my 2019 Ford Raptor serviced at Sill-TeraHar Motors and I was blown away from…read moreattention to detail, customer service, and quality job they did on my vehicle. Mike was my service advisor and he went above and beyond to make sure I was informed and stayed on top of the paperwork. The technicians did an amazing job with my truck and made sure everything was fixed and working properly. The service I received from Sill-TarHar was second to none. I will gladly return to them for any future service and will definitely consider giving them my business when I ready to purchase another truck. Thank you Mike and the service techs that worked on my Raptor. Forever grateful for you.

    Sill-TerHar Volvo Cars - The Volvo Iron Mark

    Sill-TerHar Volvo Cars

    (39 reviews)

    The call center team is incredibly frustrating. I called in January to request an estimate for…read morereplacing my blower motor. They informed me that the service center was busy but assured me that I could leave my information, and someone would contact me later with the estimate. I waited for about a week without any response, so I tried texting them. The same response was given, but after a month of no communication, I called again and spoke to the call center manager, Chris. I explained that I was simply trying to get an estimate for replacing my blower motor. She repeated the same story about the service center being busy. I politely asked when would be a better time to contact them or if there was a better way to get the information, considering it was my third attempt to get help. She immediately started telling me that if I provided her with that information, someone would contact me. However, she didn't seem to have listened to my previous explanation. I politely re-explained that I had tried this before and was simply trying to find a better way to get the information. She then became aggressive with me. I asked her if it would be better for me to find a different place to get my Volvo serviced. She responded that they were overwhelmed with current customers and would others me when they had time. Alternatively, she could transfer me to the parts department, where they could provide me with the price of just the part. A-little taken back by her response, I told her i understood they have many customers. That's why I wanted to bring my car there. My family also brings their Volvos to them. But if that's the case, I could let my family know, and we could take our vehicles somewhere else but i would be great if I could talk to parts so I could get an idea of a price she transferred me in the middle of my of me talking because she was done with the call i suppose. The man who answered in the service center was very helpful, but I didn't get his name. For the blower motor replacement, it was going to cost $2300. After finishing up with the call with service, I called the call center back to talk to someone about how Chris handled the situation. That's when I was transferred back to Chris, who is the call center manager. She started arguing with me on the phone, lying, being rude, and condescending. She refused to get me in touch with the GM. She only gave me an email because she wanted to talk to him first so she could try to justify her actions before I brought them to his attention. I work in customer service, and the way she argued and escalated the situation for 10 minutes was far from professional. It's very inappropriate to do with a customer who called looking for help and wants to spend money with the business. Chris assured me that I would never go to Sill Terhar Volvo again, and that my family would take all our business elsewhere!

    Don't go here. Don't speak with sales manager Fred White. I am extremely shocked at Fred's attitude…read moreand the fact he is treating a Volvo customer with the most disrespect possible. Rude and extremely unprofessional. Completely unacceptable, especially when the dealership and Roman dropped the ball on this. Rather than offer to reschedule for another day or a solution, Fred rolled his eyes and kicked my parents out of the dealership. It clearly is not my parents' fault. This dealership refused to accept my parents' XC90 return on 8/27/22. They were rudely turned away and was told that they only accept lease returns on Saturdays by appointment. See pic attached. I specifically contacted the dealer 2 days in advance and the customer service person, Roman, responded to the email to come closer to 9AM, but the earlier the better. My parents came shortly before 9AM, as instructed, but was rudely turned away and told they needed an appointment to return the car on Saturdays. Horrible customer service. I will be reporting this issue to Volvo customer service as well. Sales manager Fred also stated that because the lease originated from another dealership and that dealership is less than 50 miles from this location, my parents can take the car there instead. He rolled his eyes and stated "you can go".

    Land Rover Flatirons - car_dealers - Updated May 2026

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