Had a pretty frustrating experience and ended up picking up deciding to pick up my car before they…read morewere able to complete, ran out of patience.

I cannot say enough great things about Mile Hybrid Automotive. My wife Mary and I actually drove…read moreall the way from Shreveport, Louisiana because of their reputation and knowledge of hybrid vehicles, and they absolutely exceeded every expectation we had. We brought in our beloved 2010 gold Prius, "Bethany," and they repaired the brake pump assembly and brake actuator, changed the oil, and replaced the cabin air filter -- all in the SAME DAY. Not only was the work completed quickly, but the total cost was roughly one-third of what Toyota dealership pricing would have been. From the very first phone call, Micky in the front office made the process absolutely incredible. Friendly, professional, honest, and genuinely caring -- the kind of person that instantly makes you feel comfortable and taken care of. You simply don't find customer service like that anymore. Yong, the mechanic, was equally outstanding. Extremely knowledgeable, patient, and happy to answer every question we had. You could immediately tell he truly understands hybrids and takes pride in his work. What really stood out was the atmosphere. Mary and I ended up staying around for about 30 minutes after everything was finished just chatting with everyone about cars, restaurants, and life. It felt more like visiting friends than dealing with a repair shop. If you own a Prius or hybrid vehicle, this is THE place to go in Denver. Honest people, incredible pricing, expert repairs, and genuinely kind human beings. Bethany is running beautifully again thanks to these folks. Worth every mile we drove from Louisiana. -- Scott

I asked for estimates through Yelp for work on my 2024 Toyota Rav4 Prime and my 2021 Kia Niro EV…read more They were very responsive. I had alignment done on Toyota today and they were courteous and efficient. I highly recommend them and I have scheduled coolant flush/replace, brake fluid flush/replace and alignment for my Kia.

The Team at JK One are Awesome! They consistently do an excellent job on whatever they work on; If…read moreyour vehicle doesn't need it, they will advise as such - as well as inform you if they do identify a problem that needs attention. Love that service! These are my "Go To" guys! They are Highly Recommended!

Had a situation with another oil change location that went south last week. Dre was sympathetic,…read moreunderstood my pain points and was able to help me with an emergency situation very quickly. Thank you so much to Dre and Brady for helping me turning my week around. Thanks Brady for taking priority and dedication in getting me back on the road safely with family in town. Also appreciate Daniel and Wade's help. I've been a customer for over 11 years and AAAC has continued to take care of my little Honda. Thanks so much everyone! (BTW, Edgar was amazing too!)

This is the only shop I will take my car to. They are attentive to detail, HONEST, polite, fair and…read moreprofessional. I have never had anything shy of a fantastic experience.

If i could leave -5 stars i would!! Terrible place!! Don't take your car here!!!! Took my car there…read morefor the transmission to be rebuilt and that was it, he rebuilt it less than to hours after picking it up it broke down to a line breaking and he had also cracked the transmission. Took it back and Josh the owner just kept causing more issues like electrical where my car needs a couple thousand dollars of electrical work done now and he said that it was already like that when i was at previous shop and it had none of those issues and the transmission still doesn't work correctly so that will also need more work done to it!!!! Josh also refused to communicate with stuff going on with my car unless i asked first and he also would just do work without telling!!! When i went to take my car back from him he got rude and a lil aggressive with me and refused to give me even a partial refund and told me to take him to court if i wanted any money back!!!

We had to get. New transmission for our diesel truck, and they rebuilt it there on sight - great…read morework, quick turnaround. and the owner was very responsive on top of the great work done.

It's unbelievable to find a shop with morals. My daughters car wouldn't go in park. I called these…read moreguys and set an appointment for them to look at her car. They said they would do diagnostic test free. I left her car with them for the entire day. They found loose linkage fixed it got free. Wow great guys!!

This place is a complete rip off. Just one example they want to charge you to $80 clean the engine…read morejust to charge you hourly just for you to pay them an hourly rate to give you an estimate. Then the mark up on the parts are ridiculous. Avoid this place

Went to Edelweiss for a major coolant leak. Eric was my main point of contact for the repair. Eric…read morewas very professional and had good communication. The repair time was surprisingly quick, as I got my car back the next day. There is a diagnostic fee that does not go towards the cost of repairs. Their prices were competitive compared to other local euro mechanics, and far less expensive than a dealer mechanic. I unfortunately had another coolant leak right after getting the first one repaired, which Eric warned me about. Both Eric and Rob spent a lot of time explaining the repair process to me to put my mind at ease and show I was getting quality service. Rob was very considerate and gave my vehicle a courtesy inspection/diagnostic to find the source of the second leak. My car was returned to me cleaner than when I dropped it off, which was very nice to see. The staff here were extraordinary in their service and knowledge. I highly recommend them as an auto repair shop.

I've been a ford truck guy my whole life but last February I decided to go and get a "commuter…read morecar". I got a 4 series BMW and it was smooth sailing until yesterday. Yesterday I instantly lost all coolant and begin hearing all of my friends telling me how expensive BMW is to repair and parts etc. I was recommended to come to edelweiss by my wife's cousin and that's best recommendation I've ever had! I showed up, car on a AAA tow, at 525 yesterday stressed and nervous for how much this was gonna cost, met Rob and instantly felt relived, he was friendly, made me feel like he cared about my situation and not just after my money. Today I got a call they explained to me what was wrong with my vehicle and sent me pictures of the problem so I could see what the issue was, and told me that my parts would be in on the afternoon parts run. I expected to get it tomorrow but 5 or so hours later they called back, told me it was ready to be picked up! Can't stress enough how stressful car problems can be, Rob and team took all the stress out of it and got it fixed faster than I expected. In addition to a 10/10 shop, it's clean, inviting, everyone's got a good attitude, they work fast and efficient, THEY HAVE A SHOP DOG!

First off. Andrew S, is phenomenal. He is an exception to today's lack of customer service and not…read morecaring. diamond in the ruff, or Parker. I have a very specific Audi, and needed it serviced by a reputable shop. There are 5 in the metro area I considered, two in Parker. Just saying.... I chose this place over the other because of him, and I've since recommend 2 friends of mine who are looking for a new shop. He was communicative from day one, throughout the process and even after asking him for a detail. I tried to contact another shop and couldn't even get a response back. I had to reach out over 3 times, felt like I was begging them to bring my car in. Good for you if you are that busy but hard pass for me. If you can't even respond to an email, phone call, or message via your site; why would I trust you with something very special to me, my car. Andrew is great. 100% what I'd want from someone working on my car. He communicated things that needed maintenance and what they found. I had a specific request to look at my exhaust which was rattling. He told me no leaks were found and all brackets in place but the mid section was a bit tight and they'd rearrange it a bit. I thought ugh ok, I'll find it later. I was sure a bracket or weld was off, bc it's happened before or so I was told. He was spot on. That fixed my issue, I was surprised to be honest as it's a pretty complex semi custom exhaust. He didn't charge me for this, and didn't make something up. That's building trust with customers and I'd love to help support this shop and have more people go there. The other place that sucks at communicating, was also going to charge me two inspection fees just to look at my car, over 600! Edelweiss didn't blink and probably did a better job than they would have. Go here. They've earned my business along with my family and friends. They deserve it. Hard to find reputable anything anymore, let alone auto. Thank you for taking care of my baby. I will be bringing my other cars here also.

I made an appointment for an inspection at 10:15. I sat there for 2.5 hours waiting for an update…read more My issue is the mechanic came in with the results an hour into the appointment. I waited another 1.5 for them to input the results. And they catered to every person that walked in after me. Terrible customer service. It would be cheaper and more time efficient to just go to the dealership.

I was passing thru Denver when my power locks on my Lexus seized. I couldn't operate the door…read morehandle to open the door. I called several places and Jason came highly recommended. He acknowledged my hardship, and had my truck in a bay within the hour! I'm in the auto industry, and I can't say how extraordinary his approach to my problem was. I would recommend Autolab for any of your auto maintenance needs!

crook 900 to get my keys back…read more a bs 4000 estimate for what i know is fact is a hour laber maybe 900 part. i know what is what but i was broke down 1500 from home and destination.. i would have done it myself but the job required a calibration and i didnt have the resources to get that .. because i was broke down and i need some help the helped themselves to 900 dollars crooks

Don't take your business here. Nobody called me and told me anything during the entire 5 day…read morerepair, I had to call for updates or authorizations. They didn't even call me after the work was completed. I couldn't afford the work i wanted done at this time, but they found a way to get paid by charging me $2500.00 for replacing a Brake Chamber and tightening a clamp. They claim to have inspected the truck, but that should take an hour, and should not involve taking anything apart, then putting it back together and charging $270/hr for the privilege of being sexually assaulted without the benefit of lube. this place.

Price gouging like a mf. 2,000$ for pair of headlights!!!!!!!!!!!178$-500$ same oem parts online.read more