Awesome buying experience with Brook! Always answers the phone promptly and gave me tons of info. Was super helpful overall, couldn't have asked for a better experience! read more

My nephew was looking at a Mercury Mariner on Friday, August 21, and called me because he needed a cosigner. The interaction started poorly; before even having my information or running a credit check, Shad began making critical, judgmental assumptions about my credit score and openly talking down about my nephew's credit. When I stopped him to question his tone, he immediately got defensive and claimed he "didn't mean to offend me." It wasn't about being offended--it was about a basic lack of customer respect. Things grew worse when I noted the vehicle was priced significantly higher than its actual market value. When I asked why it was priced so high, Shad completely ignored the question. Instead, he used aggressive, cliché car salesman tactics, claiming he had "another appointment later for the same car" and telling me the vehicle had been "getting a lot of attention" to force a high-pressure situation. Later, when I directly asked him if his behavior was standard for him, his reaction was completely unhinged. He threw a pen onto the counter and defensively snapped that none of his coworkers thought he was disrespectful and that he has plenty of positive reviews. When I asked if he thought throwing a pen and reacting emotionally was professional, he literally said "yes," and that he "wasn't just going to take it." An experienced professional accepts critical feedback with grace. Shad reacted with a volatile, emotional outburst. If I were buying a car for myself, I would have walked out immediately. I will never return to this dealership and strongly advise others to shop elsewhere. I would never buy a vehicle from Shad or recommend this dealership to anyone. read more

My girlfriend got a great car from them! She has been very happy and now has a reliable vehicle! Makes my life better too. VW screwed up when they killed the beetle and this car. Coolest station wagon ever. Thanks again Cherry Creek automotive! read more

Cherry Creek Automotive - Volkswagen Alltrack - Car Dealers Near Me - Denver, Colorado

They lied to me about the condition of the vehicle I bought off them. The car couldn't run after 4 days from buying it. I called them they did nothing. I was told the vehicle was cheap because of some sensor issues but the fuel injectors were messed up amongst other things. I've spent 9,000 fixing it and it still isn't running. They told me to only take it to mechanics that specialize on foreign vehicles but the shop that does inspections for the vehicles they sell does not. They suggested I take the car to said shop and they themselves told me they don't specialize on foreign vehicles and had no idea what was wrong with my car. Yet they're the ones who inspected it for Cherry Creek to sell it. read more

BUYER BEWARE, I purchased a 2015 Jeep Wrangler from Cherry Creek Automotive in March 2026, and within the first 60 days of ownership I was forced to spend approximately $9,000 in repairs due to serious mechanical and safety-related issues that should never have been present on a vehicle being sold by a dealership. The problems included a leaking radiator, severely worn brake pads and rotors, a bent rear axle differential, leaking wheel bearings and seals, a rusted frame that was never disclosed, disconnected emergency brake lines, an oil cooler housing failure, transmission-related service, and additional engine performance repairs. These were not minor maintenance items--they were major defects that significantly impacted the vehicle's safety, reliability, and value. What is most concerning is that many of these issues appear to have existed before the sale and either were not disclosed or were not properly identified during any inspection process. As a customer, I relied on the dealership's representations that the vehicle was safe and roadworthy. Instead, I was left with thousands of dollars in unexpected repair bills almost immediately after taking ownership. I have maintained documentation for all repairs, diagnostics, and related expenses. I attempted to address this matter professionally and give the dealership an opportunity to resolve the situation in good faith. Unfortunately, the experience has left me extremely disappointed and questioning the standards by which vehicles are inspected and sold. I would strongly encourage anyone considering purchasing a vehicle from this dealership to have an independent mechanic perform a thorough inspection before signing any paperwork. My experience has been financially burdensome, frustrating, and completely inconsistent with what I expected from a reputable dealership. read more

I purchased a Lexus GX 460 from Calvin at this dealership with ease and honesty. I'll definitely be back to Cherry Creek Automotive for another vehicle in the future. Highly recommend. read more

We bought my daughter's first car here. Issues popped up. Even though we bought the car "as is", Justin stepped in to make things right. This dealership wants to sell great cars and they are great people. It's hard to find a business with honesty and integrity anymore, but this is one of them. If you want to feel good about buying a used car, this is the place to come. We will be coming back again. :) read more

Would absolutely recommend Cherry Creek Automotive. Shad was friendly, honest, and very easy to work with - we we left feeling like every little detail was considered and taken care of. I am confident that we got the right car for the right price, and appreciated the excellent customer service! read more

Justin is kind, courteous, and thorough. Trustworthy and looking out for my best interest. While I did not purchase a car today, he took the time to give me valuable insights about the car I was looking for and ensured I was headed in the right direction. read more

I was desperately looking for a car and came across this dealership the staff was very friendly however along with The smiling faces came much deception paperwork and the transactions was so easy ( I probably should have known right then) the car that was financed to me broke down just Weeks later.. the friendly owner went so far to tell me he would even throw a couple of dollars my way to help me get into something new and then he just disappeared off the face of the Earth. My advice would be to be aware of overly friendly people in smiling faces for it can easily be a snake in disguise. -Marilyn Alidou. read more

This is our fourth car purchased from Cherry Creek Automotive. Great experience from start to finish. Justin is the best! Highly recommend!

Lied to me about multiple things, left me without a vehicle, knowing I'm a person with disability about to urgently travel across the country because of my circumstances, which were explained to them before out of state purchase, still lied about multiple things and the condition of the truck, now all my travel plans were destroyed, I'm stuck out of state with the vehicle I can not use or sell with expiring driver's license and extensive damages. read more

Just sold my car by consignment thru Cherry Creek Auto. It went exactly as Justin (the owner) explained it. I left the car with him and he advised of the price i would receive - if the mechanic found no major flaws and if the car sold in a reasonable time. Neither issue was a problem, and that was a relief since i was moving out of state. Couple weeks later i get a call from Justin saying the check is on the way. The selling price was for a few thousand more (~20% more) than Kelly Blue Book said it was worth as a trade-in. Very will run business and a pleasure to work with. read more

One star is one too many! Justin the owner and Calvin are outright untrustworthy! They were an inch away from burning me for 29K on a 2015 Lexus GX460 Luxury. It drove beautifully and was immaculate - except for the whole under body. It was a RUST BUCKET! I'm so glad I had my own inspection done. I'm out $120 and half of my day, but that's better than $29,000. Calvin said they had an inspection done and if that was true, then he knew this was a rust bucket and still tried to sell it that way. Either way they're dirty liars. read more

Calvin helped me buy a 2016 Subaru Crosstrek. I love the car and it was the easiest car buying experience. Dealer fees are reasonable, and the car came with a 3-month warranty. I couldn't be happier. read more

I had a wonderful experience selling my car to Cherry Creek Automotive. We'll never go back to another dealer again. Justin Franks the owner gave us a fair price for our vehicle. Justin is efficient, knowledgeable and incredibly helpful. I highly recommend Cherry Creek Automotive to anyone looking for an honest car dealership. read more

I bought a 2007 Mini Cooper that had a bad engine and they knew about the problem. They disconnected the oil sensor so the light would not come on :( I took it to a mechanic when I noticed the power was inconsistent and they found the disconnected sensor and reconnected it, and BOOM a blaring oil light came on. They told me that every car they sold had a 3,000 mile warranty, but alas... MINE DIDN'T! Despite being told I did and despite their website saying "our cars come with a limited warranty..." it did not. So I am currently in the complaint process with DORA (state regulatory agencies) concerning false advertising. The bill to replace the motor? Between $6,000 and $7,000. Do not trust Justin. UPDATE: So Yelp decided I am not active enough and took down my review. Because of this, Justin thought I deleted it! I did not. After he saw my review, he called me and basically offered to give me $600 as "goodwill" for the car. I find out that oil is mixed in with the gas, so I call him and ask him for the money. So he is writing me the check and I tell him I didn't delete it- that Yelp took it down for extortion or whatever the hell they do. The look on his face was priceless! He reluctantly gave me the check. I then get a voicemail in which he mentions the money and asks me to delete my Google review. I'm not saying all the cars he sells are junk- but if you buy one, you are SCREWED! And those odds are good since he buys from auctions. I payed too much money for a car that is very nearly worthless. Updated again: 5/14/2015 my car officially died :( I will now have car payments for a while on something that is just parked. Guess I'll stay in shape from walking! I will never forgive you Justin. read more

Cherry Creek Automotive - The sensor turned out to not be faulty. The engine was!!! - Car Dealers Near Me - Denver, Colorado

Working with Justin and Shad (and everyone else) was an absolute pleasure! They were extremely patient, we never felt pressured to make a decision, and most importantly, were professionals - who know the car business inside and out. Start to finish was less than 2 hours. I highly recommend Cherry Creek Automotive if you are considering buying a previously owned vehicle. read more

I bought a 2012 Tahoe from this company. "73" days later...I still do not have the title to "my" truck - which is ALL paid for!!! Apparently these THIEVES don't care about customer service. I gave them until this Wednesday (11/07/2018) to have the title in my hands or I will do the following: - Contact the DMV Auto Industry Division and file a complaint - Have my attorney sue them - Take them to court - Sue them for all of my attorney's fee - Launch and full "truth" attack campaign on the internet: including, YELP, Google, Dealerrater.com, cars.com, surecritic.com, comsumeraffairs.com, edmunds.com, BBB.com, CarDealerCheck.com, autospies.com, cargurus.com, jdpowers.com, autotrader.com, kbb.com, carmax.com, truecar.com, autolist.com, driverselect.com, mydealerratings.com, etc. Their excuse is, "We have been at the mercy of the previous owners in getting back to us. They "apparently" signed the title in the wrong spot!" Really, 73 days to resolve this issue? I paid cash for the truck but I don't legally own it!! Think twice before working with these thieves!!! read more

I had an excellent experience buying my car through Cherry Creek Automotive. This is my first used car purchase so I was skeptical to say the least. Justin was very patient with the process and fair in his pricing. I also appreciated him taking the time to go over everything about the car, it's history and making sure the the overall experience was straightforward with no surprises. Justine was even kind enough to follow up a few days later to make sure all was okay with the car I just bought. I could not be happier! read more

Special shout out to Cole for helping me through the purchase of my 2019 Infiniti, he was fantastic! Not only was he super polite and friendly, he was very attentive and responded to my calls and texts promptly and was on top of getting my financing arranged almost immediately after submitting my loan application. The entire transaction was smooth and effortless and Cole never made me feel "pressured" along the way which was a nice change from all the other car buying experiences I've had. He took the time to explain everything to me in great detail and made sure I didn't have any questions or concerns. My only complaint and reason I'm giving 4 out of 5 stars is that it would have been nice to have my new car washed and vacuumed inside before picking it up and maybe even top off the gas tank.....repeat business is all about the small details and I think it goes a long way when a business goes above and beyond to show the customer their appreciation, and this is a small way to do that. I highly recommend Cherry Creek Auto if you're in the market for a great car buying experience and their prices seemed to be very competitive, in my case below market! read more

I have to give a shot-out to this dealership. The facility was clean, and the whole staff seemed to be focus on me. Upon arrival the car was out front and ready for me at my appointment time (I was even a little early). They addressed me by my name and offered me water, hand sanitizer, ext. There were two staff members available to help me with the car and questions. After the test drive the owner of the company sat in the vehicle with me showing me how to change the dashboard lights, and they switched them to the color of my choice. Wow, what a great experience from start to finish. read more

I went to buy a used car from Cherry Creek Automotive and was told it was a good car, after having it looked at, it turned out it had piston slap and would need a new engine. So disappointing. Be careful when buying a used car from them. read more

Lauren is wonderful, and Shad got me an AMAZING interest rate!! They both really listened and were joys to work with.

These guys know everything. I am in the car arena on the extended warranty side. I had so much fun with them. With 812 credit an no mortgage they gave me a great loan and didn't try to sell me anything I didn't want. Humble house, nice cars. They let me take a 30 min test drive. After the test drive I was in and out in 35 minutes. And that was with a personal phone call I had to take. Will buy from them again for sure. So nice not to feel threatened, pressured. Cars guys that sell cars don't screw you and that's what this house was like. Thanks for the good experience. read more

This is our 2nd experience with Chad and Cherry Creek Automotive. I am now a life long customer, as long as this place is around, I will be doing business with them. Today I finally test drove the 2015 Subaru XV CrossTrek 2.01 I had been eyeballing, driving by and wandering onto the lot for. I fell further in love behind the wheel. Not long story short, Chad got us an AMAZING deal on my trade in, worked his magic quickly, with his charm and professionalism and got us everything we needed and more. This place was buzzing with people and staff and basketball (March Madness) and I got the sincere and distinct feeling that they operate as a family and I for one, am all for that kinda thing. Kudos to them for all of the good things you want when buying a car and non of the crap you don't! read more

My husband and I came in looking for a well priced new vehicle. Chad was fantastic at helping us in every way! We walked away with a used Fiat that had such a good price our bank when we took a loan out couldn't believe it! They took care of us every step of the way. The car was missing a pump for the tires and they ordered it online and got it to us. The car has been an excellent purchase and I would use them for any future car purchase. The staff is friendly and I do not feel like they have their prices jacked up. This was a great experience buying this car! My family will use them over and over again. read more

Cherry Creek Automotive - Car Dealers Near Me - Denver, Colorado

Man, I've never had an easier car buying experience. Cole takes to me like an old friend and took me through the buying process from his perspective so that I knew everything going on, no hidden games. I'll definitely be checking here first for my next ride! read more

Shad facilitated the sales process very smoothly, clearly adept at the logistical side of sales. He also addressed my concerns attentively and professionally when issues with the car arose 10 months later. Additionally, owner Justin was generous with his time and attention to address my concerns. If you are considering purchasing from this well-run dealership, I recommend inquiring into what might be the next repairs needed on the vehicle, and how significant the wear on various parts/systems are currently. read more

(IF I COULD GIVE ZERO STARS I WOULD) DO NOT BY FROM THESE CON MEN like I did. Bought a diesel 335d bmw 3 series and they gave me a voucher for the emission test, and was told if it did not pass to bring back the car within 3 business days and they would get whatever repairs were needed done. We brought it back within 3 days after finally finding a emission place to even test the vehicle. After the car being at the dealership for 2 weeks we called them and they said it was "completed". When arriving at Cherry Creek auto dealership they said that the car was at the mechanic shop and they where not able to pick the car up. They asked if we could and we said sure, so now traveling 10 miles further away. We then talked to the mechanic and he stated that he replaced one part but the other item that needed replaced was under factory warranty and Schomp would have to repair. They asked if we could bring to this dealership (Schomp BMW) so we agreed. After Schomp replaced everything that was needed the cost was 2600.00$ , so we talked to dealership about paying for the repairs and they said they would not cover the cost because they never had a chance to take somewhere else. There mechanic stated they where the only ones that could repair. I believe the mechanic never even did anything and we also talked with Justin at Schomp and stated he never even talked to a mechanic. These guys at this dealership are CON ARTIST. DO NOT BUY FROM THIS DEALER! read more

When I found the car I wanted, it happened to be 1000 miles away in Denver. So I went by the excellent reviews of this car dealership to trust that I would be getting what I had seen online. And thankfully that was the case. I was able to put a deposit and hold the car for two weeks and was certainly not disappointed! Shad was excellent to deal with, very honest and even picked me up at the airport. A great car, great salesman and a dealer I would completely recommend. read more

I went in about three weeks back and a guy looked at my VERY NICE LEXUS to sell on comission. So, I called last week, to re-confirm and bring it in. He quoted me over the phone they thought they would give me about 23,400 for it. Normally, I feel that only an idiot would think a phone quote was good (especially from a low-rent car dealer on Colfax lol), but since they had already SEEN the CAR and pulled the carfax and knew it had a fender bender, I thought he knew what he was DOING. So, I busted my butt to get the car there to sell, and the jerk totally low-balled me!! When I said I had already talked to someone else and they told me 23400 he said that was me there is no Jason (all snotty). (I was confused about the guy's name I talked to before. He tried to play it off like I had misrepresented the car! He then basically completely dissed the car to convince me it was not worth anything and he would be lucky to get 22,500, so he quoted me 20K!!!! He claimed I had not told them it had had an accident--total BS as they took the VIN the first time I was there!! They knew and we discussed it. They are sneaky, lowballing liars. Ugh. read more

Shad is amazing! Got me into a vehicle that was more than I was expecting. Financed on line and he got me in and out in 20 minutes. Vehicle is clean, maintained...perfect for me. Not my first transaction with CCA and it will not be my last! I highly recommend this business. THANK YOU!!! read more

I just bought a 2009 Honda CR-V from Chad at Cherry Creek Auto. I truly enjoyed my experience trading in my car for a car from their lot. We worked with Chad over two days, and he was very responsive to the questions that came up through the process. He recommended the car he thought best fit our needs, and didn't waiver from his recommendation when we waivered about purchasing that particular vehicle. He was patient and worked VERY quickly when we needed him to. Had we been ready to purchase on a quicker timeline, he could've had us in and out in an hour. I also received a very fair price for the car I traded in - as much as I would've hoped to get had I sold it on my own. I was thrilled with the number they offered. Regarding the lot overall, they had a great selection, the offices were clean and comfortable and well-stocked with water, coffee, & soda. Everyone there was very friendly. I really enjoyed that we were able to work with JUST Chad throughout the entire process, rather than the dealer, then the banker, then the person to sign all paperwork. Made it feel like a much more honest process. read more

Outstanding dealership! The sweet VW I bought for my teen daughters from Cherry Creek Automotive was immaculate and perfectly priced. Justin made the process quick and seamless. Truly the BEST service out there!!! read more

I purchased a car in November 2021 from Shad . I didn't want to drive back to Denver to pick up the vehicle, shad offered to deliver it, he failed to mention there was a delivery fee. My temp tag expiration date was January 11 somewhere around there, my appt to get plates was January 28. I called Shad told him my appt at the Court House was past the temp tag date, he said call a couple of days before it expires and he would send me another temp tag. My time came and went ordered my plates received them sometime in February, about a week later I get the temp tag in the mail..Becareful or wolves in sheep skin is all I'm saying read more

The best automotive experience ! Justin had enormous patience with me as I was very selective on cars and he spent a great deal of time working with me, listened to what I was looking for to find the perfect car for me. It took two months , never did he blow me off, quite the contrast, he looked continuously, with my price range and type of vehicle, a tough assigment to find the perfect fit. He returned my calls promptly and went over and beyond to work with me on all cars of my interest, talking to owners and shopping auctions. I was thrilled when he found exactly the car that fit my needs, it was perfect, an Audi A6, AWD. I do mountain driving and with his efforts, he found the perfect car for me. To insure my car was in excellent condition, he had a detailed inspection done, an oil change done too, I was pleasantly suprised he did that part. We discussed and agreed on everything, no suprises . I felt assured buying a used vehicle with high miles, that he did everything. I also realize anything can happen when I drive off the lot since the car had quite a few miles on it and I bought it as is. Afterward ,albeit he had no responsibility , a brake issue and warranty issue came up. I bought a warranty to avoid as much problems as I could, Justin stepped in and made phone calls on my behalf, I was blown away how he helped ,insured things were handled. Because of his efforts making calls, after the sale, he saved me quite a bit of monies. To me, this is the best experience I have ever had purchasing a vehicle and for Justin to stay in the loop after the purchase, I was grateful for this and unexpected. Hence, I plan to buy all my cars, new and used as well as refer my friends and family to Cherry Creek Automotive. Thanks to Justin and the friendly people at Cherry Creek Automotive! read more

Getting my car from this dealer has been a great experience. Great support from the staff. They are dependable, honest, and very helpful. Thank you to the Cherry Creek staff. read more

What can't I say about Cole Brooks and Cherry Creek Automotive? I haven't bought a car in 15 years and was dreading the process. I was met with an extremely friendly, generous, and knowledgable salesman who went *way* above and beyond to make this experience as painless as possible. Without sharing all the boring details, I just wanted to offer an honest thank you to Cole and the Cherry Creek Auto team for doing things the right way. I love my new car and will look upon this experience fondly. I can't recommend them enough. read more

We bought our son a car here about 10 months ago. Our son got his license at the end of June so we have not put many miles on the car. Took it in to get an oil change and asked them to look the car over. They are telling us it needs about $5,000 worth or repairs. They are saying the steering rack is shot, the struts need replacing and the list goes on. What I find interesting is CC Automotive showed us where they had the car inspected and told us everything was in great shape. So, any one reading this beware when they show you the car has been inspected as it is a scam. We should of had the car inspected ourselves but trusted these con artists. read more