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    Cherry Creek Automotive

    4.1 (69 reviews)
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    The sensor turned out to not be faulty.  The engine was!!!
    Ethan S.

    I bought a 2007 Mini Cooper that had a bad engine and they knew about the problem. They disconnected the oil sensor so the light would not come on :( I took it to a mechanic when I noticed the power was inconsistent and they found the disconnected sensor and reconnected it, and BOOM a blaring oil light came on. They told me that every car they sold had a 3,000 mile warranty, but alas... MINE DIDN'T! Despite being told I did and despite their website saying "our cars come with a limited warranty..." it did not. So I am currently in the complaint process with DORA (state regulatory agencies) concerning false advertising. The bill to replace the motor? Between $6,000 and $7,000. Do not trust Justin. UPDATE: So Yelp decided I am not active enough and took down my review. Because of this, Justin thought I deleted it! I did not. After he saw my review, he called me and basically offered to give me $600 as "goodwill" for the car. I find out that oil is mixed in with the gas, so I call him and ask him for the money. So he is writing me the check and I tell him I didn't delete it- that Yelp took it down for extortion or whatever the hell they do. The look on his face was priceless! He reluctantly gave me the check. I then get a voicemail in which he mentions the money and asks me to delete my Google review. I'm not saying all the cars he sells are junk- but if you buy one, you are SCREWED! And those odds are good since he buys from auctions. I payed too much money for a car that is very nearly worthless. Updated again: 5/14/2015 my car officially died :( I will now have car payments for a while on something that is just parked. Guess I'll stay in shape from walking! I will never forgive you Justin.

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    1 month ago

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    2 years ago

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    2 years ago

    This is our fourth car purchased from Cherry Creek Automotive. Great experience from start to finish. Justin is the best! Highly recommend!

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    4 years ago

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    6 years ago

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    Justin F.

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    6 years ago

    Lauren is wonderful, and Shad got me an AMAZING interest rate!! They both really listened and were joys to work with.

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    7 years ago

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    7 years ago

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    Justin F.

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    10 years ago

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    Justin F.

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    11 years ago

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    7 years ago

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    Justin F.

    Thank you for your kind words!

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    5 years ago

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    6 years ago

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    Justin F.

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    6 years ago

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    5 years ago

    Cole was wonderful to work with! Not at all pushy and easy to work with. I highly recommend working with him.

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    7 years ago

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    Page 1 of 2

    Ask the Community - Cherry Creek Automotive

    Review Highlights - Cherry Creek Automotive

    Even though we bought the car "as is", Justin stepped in to make things right.

    Mentioned in 24 reviews

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    All Wheel Drive Motors - All of our vehicles are cleans and detailed prior to be listed for sale

    All Wheel Drive Motors

    (69 reviews)

    Southwest

    Initital experience buying the car was fine. It had a check engine light come on during the test…read moredrive, they agreed to fix it. Took two days and they said was good to go, went and signed all the paperwork after another test drive seemed fine. Not even five minutes on the way home and engine light came back on. They said they would work on it and fix the issue. It's now been an entire week and I haven't been able to get through to a single person on the phone. The phone number listed doesn't go to anyone. I haven't been contacted a single time with an update and my salesman had to put me through to the service department who said they were getting the work finished two days ago, haven't heard since. They're keeping my car with no update after letting me buy it. Not a great experience. Update: I was contacted very soon after this review by their head of sales, and after that given regular updates on the progress of my vehicle. I'm very satisfied with the finished product, and they even fixed some other things that weren't the original problem. The communication with the repair in the beginning wasn't great but they did a lot to make it right. I will bring my car back here if I need it worked on in the future.

    This Jeff m , says the exact thing to about every person making bad remark on their cars. I would…read morenot trust this place of business at all. They lied to your face & tell u they will fix the problem & they do not do it. With an excuse every single time. u WILL b sorry buying their junky cars here. Go elsewhere!!! BEWARE!!!

    Emich Automotive - 500% Growth in the past 12 Months

    Emich Automotive

    (38 reviews)

    Southeast

    ABSOLUTELY THE WORST service center i have ever been to. Their so called mechanics if thats what…read moreyou want to call them but I prefer a joke and now refer to them as emich NO KNOWLEDGE kia. They will take parts off your car and put them on other people's cats then tell you that a rock must've knocked the part off. They will lie about your car being fixed, then of course deny any wrong doing when your car is in worse condition after being serviced there. They then removed all the freon from my car anf said my a/c was fixed and when I confronted them and told them I was tired of the lies, they said they were offended (apparently cause the truth HURTS!) and they then told me I could take my car elsewhere to get what they messed up fixed. They tried to lie about it and let me tell you its coming to an end. I will not lay back and not do anything! Im going to be their worst nightmare or one of many. How do you like me now you dumb ignorant, incompetent of a joke who sells cars that they are clueless about and cant even fix there brand of cars!! You guys are a disgrace and a joke!! And guess what joke is on you!!

    Starting on May 30, we purchased a used 2021 Jeep Wrangler 4xe from Emich Kia. My family and I have…read morepurchased around 20 vehicles over the past 25 years, and I would place this experience toward the bottom when ranking that warm & fuzzy feeling you get when purchasing a vehicle. Communication was poor - there have been surprises every step of the way, starting with after we put down the $2,500 deposit when we learned that there was only 1 key fob. I responded with "really?" and I expected them to replace the key fob at their cost. Instead, I get a tersely worded SMS from Ryan the general manager saying "It's a used car and the price is the price we agreed to with the equipment that it has. [Sales rep] never told you that it has 2 keys." I said fair enough and thanked them for being up front about the missing key fob. So then a couple of days later, they FedEx the paperwork with some sort of weekday-only shipping where the packages only move during weekdays. It was nice that they pre-paid for the return FedExing with the same M-F service. So I fill out the paperwork, get some page notarized and mail 2 checks for the remaining balance after the $2,500 deposit. It took about 3 or 4 days after the checks cleared our banks for their finance department to release the vehicle. We were out of town while this happened. I called for the 3rd or so time to check to see when the vehicle would be shipped to us, and I learned a few things, like: 1) the car was shipped earlier that day 2) there's a crack in the front windshield (which Emich Kia said they would pay to replace) and 3) they forgot to put the vehicle charging cable in the car before they hastily shipped it and that they would M-F FedEx it to us. Well then on June 17, we received the car and learned that they did not charge the battery. re-wash the car or fill the gas tank before they shipped it. These are not must-dos, and as the GM would say the price did not include washing, charging or filling the gas tank. Nor does the price we paid cover the missing wheel key. They did do some things right. For example, they originally quoted the cost for shipping from Denver to Houston at $750, but apparently Tom the sales manager got a lower rate of $650, which was the only pleasant surprise. I will say that Duston the sales rep and Tom his sales manager were pleasant to work with despite their lack of attention to detail. The dealership also provided an extensive Carfax report and good details of some pre-sale inspections & repairs they did. So all in all, it feels like the used car team at Emich Kia are disorganized and don't really value the customer experience nearly as much as the 15 or so other dealerships we've purchased vehicles from over the past 3 decades. But it sounds like it's not Tom or Duston's fault that their customers don't get that great feeling when purchasing a pre-owned vehicle from Emich Kia. Rather, it's their management's desire to squeeze every dollar out of every deal is the reason is why customer satisfaction takes a back seat to their bottom line. So again, not a great experience and not as bad as it could have been. That said, I'll make sure to post updates if we find anything else that doesn't meet our expectations, including if they make some attempt to do anything extra not included in the price paid for the vehicle. *these concerns have already been bought to the attention of the dealership, so while the dealership might be "disappointed to hear that my experience was not a positive one," I don't need to reach out and give the dealership another "opportunity to address [my] concerns." I don't need to "reach out to us directly at (303) 757-7751 when [I] have a chance" because I've already done so.

    Cherry Creek Automotive - car_dealers - Updated May 2026

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