These guys are awesome and will go above and beyond to take care of you. Thanks so much Calebread more

so my car is still in the shop it's been about three months now me and my kids been home all day…read more We didn't get to enjoy our summer due to our vehicle being in the AutoNation I've been trying to contact the dealership to get a lender vehicle as it is really difficult for me and my family to transport around. Miss Caroline D gave me a number which was not a direct number to the general manager so far I've had a horrible, horrible experience.

Working with Macy at H M Brown was the best car-buying experience I've ever had…read more I found a few cars I liked on the site, and Macy brought them all to my house for test drives. I handled the financing from home too--filled out a quick form online and heard back within hours with a rate lower than anything I'd found shopping around myself. Once we found the car I wanted (a 2024 Mazda in perfect condition), wrapping everything up was incredibly easy. No hidden fees like you get at other dealers. The only time I had to visit their location was to pick up my car and sign a couple papers. This was my first time buying from H M Brown, but now I'm a customer for life.

I was needing to get a new to me car and was really wanting a jeep Rubicon that had a manual…read moretransmission. So I went to H.M. Brown to see what they could do and when I got there no one was at the reception desk (I did not make an appointment or anything) and a guy named Macy Marsh saw that I was in need and came out to see how he could help. Mind you I had no appointment, I just dropped in. So I told him what I was looking for in a jeep and he said to give him a little while and he would see what he could do. That same night he texted saying not only did he find one but that it had all the extras too and if I would be interested. I sure was. And to make a long story short he was able to get me the jeep of my dreams in about 48hrs of me coming in with no appointment. Macy and H.M. Brown really came through for me. Thanks again to all made it possible.

We paid $50,000 for a truck and trusted that they inspected the vehicle and sold it to us in good…read morecondition. We have only had it for 2 months and have already had to put $1500 into getting the brakes replaced! Something that they said was inspected and good to go. Complete lie! We will NEVER buy another vehicle from them.

Zero stars. Horrible people. I just paid for a car in cash with a 30-day limited warranty. Two days…read morelater, my car was smashed when another driver ran a red light. Carmax refused to do anything to help me even though I just gave them my whole savings. They didn't offer to look at the damages, recommend an auto body shop, look at whether something could be covered under warranty, tell me they can help me find a new car- nothing.

Tito would not honor his original price and kept decreasing the price when negotiating his already…read morelow offer. Would not recommend

Called him up he paid what he promised. They even go there in 30 mins. Top notch customer serviceread more

Bottom line pricing and non-pressuring sales team was a real positive. I will be a returning…read morecustomer.

They are a place you do not want to expect efficiency in buying a vehicle…read more Great for test driving, but extremely unprofessional to close deals. They sold a car I drove without waiting for my response, and now that I found another car, I have to be chasing them to close the deal. On a CASH purchase. They're immature and far away from being sales man professionals.

I bought my 2018 Jeep Compass here and purchased the extended Gold warranty. I've usually had work…read morecompleted here if it requires anything beyond an oil change and they do a good job. Advisors work hard, especially given the work load. A good amount of the population of Denver and surrounding areas has a Jeep or Subaru. I had a really serious problem with the engine and transmission but they took care of it through the warranty company and Jacleen was a pro. All things considered I would recommend a trade in or purchase if you do your homework and it's a good fit for your budget.

how this place has 4 starts is insane. AVOID bringing your car to service here at ALL COSTS. they…read moreare just here to rob you of your money and time. they are a group of people that put on a face of "we will help out anyway we can and are doing are best" but they're not at all. they don't care unless your gonna drop a $$$$ bill or more. Here's what we experienced: I own a 2017 Jeep Cherokee. there is currently a safety recall out for the PTU. When i got the mail letting me know i had the recall. i took it in within the next 2days to get it done. simple process. got it done within the day. gave me a sheet saying the recall was preformed and they had no recommendations for my car. it was in really really good condition! little did i know what was to come... anyways, AFTER getting my vehicle back not even 24 hours after they "preformed the recall" a dash light came on that had correlated TO THE RECALL they had "repaired" so i reach out to brody. my service advisor. he advised me i can bring it back by and do a diagnosis for damn near $300 i said no, because the light that came on was the light for the PTU recall. he then said i could swing by and they can bring the scanner out to the vehicle and get it checked out at no cost. i said id pass by, never got the chance to. day or two goes by. i'm driving to the store and the car completely stops accelerating. engine still had power but no forward movement. i have my fiance look at it since he is a mechanic. turns out it was THE RECALL. so we have it towed to autonation since they were the last one to touch my car. (note: my car has been running PERFECTLY FINE before they got ahold of it) we call them the next day letting them know what happened and they said they would look into it and every time we asked (which is basically everyday) they said they still hadn't gotten anything. couple weeks later they claim they have chrysler involved in this. (i call bs) they supposedly say everyone is involved to help us out. GIVING FALSE HOPE like i bet they do to EVERY single one of their customers. FINALLY after a MONTH. A MONTH, of it sitting in their shop, not having my car. they come back and say. "Chrysler cannot cover this since it it out of warranty." WRONG. i tell them i have that extended warranty by the manufacturer and they still stand on it being out of the warranty even though ITS IN WRITING that my car has a 8yr/125k warranty on the ptu, my car has 117k miles... idiots. finally were fed up. the only helpful thing they did this entire month was let me have a loaner.. Henry the service manager is a total c***su****. so ignorant and so RUDE. to end this headache, we had them put it back together and we towed it to Castle Rock Jeep. they got us an answer, a loaner car and a BRAND NEW PTU, covered PAID FOR BY JEEP, within 1 1/2 week. it took Autonation almost a month and a half to tell me some bs. DO NOT SERVICE HERE. if you're gonna take your car ANYWHERE, make the drive to CASTLE ROCK JEEP. They actually care, and don't see u as a bag of money like autonation does. AUTONATION IS A GREEDY GROUP OF A HOLES.

Max is amazing! Definitely recommend buying or selling a car with him! Very good experience with…read morethis dealership.

I traded in my 2025 Ford Explorer ST to AutoNation Buick GMC Park Meadows on May 18 and purchased a…read more2017 Audi Q7. The transaction left approximately $21,000 in trade equity owed back to me. I was told by the finance person, Tyler Murphy, that it would take "two weeks conservatively" to receive the equity check. Instead, AutoNation delayed the equity payment for weeks, citing internal policy and title-processing issues. During that time, the new loan on the Audi was funded, the payoff on my trade was completed, and the credit union that held the trade loan confirmed that the payoff/title issue had been cleared on its end. Despite this, AutoNation refused to release my equity check in a timely manner. I repeatedly followed up with the dealership, including J. Kramer, sales manager, and Nick Sandberg, finance manager. I also escalated the issue to AutoNation corporate and received two replies from a corporate representative named Bridgett, but those replies did not provide concrete information, and promised follow-up timelines were not met. AutoNation eventually issued the check, but by that point the delay had already caused significant financial harm. Chase then placed a mandatory hold on the large dealership check until June 23, and I was told the hold was due to NSF/check reversal issues involving AutoNation checks. As a result, from the May 18 transaction date until June 23 at the earliest, I was left without usable access to approximately $21,000 owed to me from a completed vehicle transaction -- a 36-day delay, assuming the check clears and is not returned. In my opinion, this is an unacceptable way to treat a customer. A large national dealership should not require a customer to bear all of the financial risk and delay for weeks after a vehicle transaction is complete.

I was recently in to purchase a car. The overall experince hasn't been great. I live an hour away…read moreand have had to make three trips back to the dealiship and still have to make one more trip back. The reasons for returning really stem from the salesman who sold me the car, Mason. He didn't communicate well, or do the things he said would be done when I bought the car. It felt like a quick sale with no follow up, or care. After speaking with his manager (Misha) all issues have since been resolved or are on track to be resolved. I'm very happy with my new car, and my experience has been great with everyone else there. Kassandra Arriaga in finance, Jason at the service center, Tina in detailing, and Misha the sales manager. Although I'm happy things are being taken care of, 8+ hours in the car, 8+ hours waiting, and lots of gas waisted. I wouldn't recomend anyone to buy here.

Service department was pretty poor. I made an appointment and told the advisor that my window was…read morejumping when I pushed it down. He told me it was tested and it was normal. I stated on a 2026 Toyota Tundra it's normal for the window to jump and he said yes and moved on like it was no big deal. I let the service manager know and nothing. Luckily Toyota let me know I can do all warranty work at another location. I would not use this dealership to purchase or service you will be disappointed.