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    AutoNation Buick GMC Park Meadows

    2.3 (183 reviews)
    Closed • 9:00 am - 8:00 pm

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    Anthony H.

    Came here to purchase a used Chevrolet Suburban. Spoke to Caden Noar who was young and enthusiastic but lacked experience, and knowledge of the car he was selling and sales experience. The price of the car was decent for the year and miles but it did have issues with an exhaust leak and broken passenger interior mirror among other things. Caden and I went on a test drive and the car drove well but you can definitely hear the exhaust leak. After the test drive Caden allowed me to pickup my wife at home with the car and bring her to the dealer. She was able to drive it and liked it but wanted to ensure these issues were fixed and that there not be any more hidden issues. We handed Caden the keys and told him we are going to have dinner and discuss. We decided to sleep on it and got a text from Caden the next day. We advised him we wanted a discount for the issues to cover repairs and advised that his manager would only take 750 off because there were multiple people looking at the car. I told him deal! I just want a repurchase inspection to ensure there are no other issues and we would get the deal done. Caden was advised Branch auto was right down the street and they were expecting the car I asked him if he could just drop the car off their since we were all the way in Castle Rock and once the pre inspection was done and it looked well then we would drive down and sign for it, this was about 1pm. Caden said sure no problem. A few minutes later he called back and said his manger told him he could not do that because multiple people are looking at the car and that Autonation does their multi point inspection and that should suffice and he could give me a copy of the report. I told him I had never purchased a used car without my mechanic touching it. I then asked him for a copy of the inspection to see just what was found. I then called Caden multiple times and he did not answer with questions. I got a text asking what I needed. At this point I just told him I'm gonna come down there and talk to his manager to show how serious I was. Upon getting to the dealer Caden greeted me and was going to hand me the keys to go to my mechanic for pre inspection but when I told him it's 4pm the car may have to sit overnight because it's so late now, he told me had to ask his manager. That was the last I heard or saw from Caden. The sales manager Ryan Kelly came out and told me he was not going to release the car for a pre inspection that I could do it after I purchase the car and I told him "how is that a PRE inspection check, if it's after the purchase" he argued that Autonation has a multi point inspection and they also have a 5 day 250 mile warranty. I argued thats after you run credit and after all the paperwork is done, so if I have to roll back the dice my credit already takes a hit. I then told him this is not the first used car I have purchased from a Autonation and the last time I drank the koolaid only to find out later that the car had issues. He then told me again that there are multiple people test driving the car right now and that there was an appointment set for tomorrow in the vehicle also and that maybe after the appointment tomorrow I could take the car for a pre inspection. It took everything in my power not to tell Ryan off. I told him " you mean to tell me that I am now at the end of your priority list on this sale even though I already told you done deal pending pre inspection that I am going to pay for and I was first to look at the vehicle" He then shrugged his shoulders and told me to call him tomorrow. At that point I don't care how good the deal, the service, sales and customer service are terrible. Caden is inexperienced and doesn't have the knowledge base and Ryan is a terrible leader who doesn't know how to treat customers or care. If you find a car in their inventory that you like here go to another Autonation and have them pull the car , the staff here is horrible what a waste of time.

    Lilah C.

    I will never purchase a truck or car or recommend anyone purchase a vehicle from AutoNation ever again they don't tell you when you buy the extended warranty. If you get a vehicle, that's not GM that you have to go to that specific dealership a specific dealership that caters to that model I got a Chevy Silverado 1500. The reverse camera was not working. I took it to this location twice they gave me a loaner and then kept telling me that they couldn't figure out the issue and that if they couldn't prove that my camera needed to be fixed there was nothing they could do. So I then took video took and pictures of it saying that the rear camera needed to be serviced and my screen kept turning blue, because both times I took my truck to the AutoNation in lone tree and they kept saying that it wouldn't do it while they had it so then I take it to the AutoNation where I got it from in Littleton and they don't even know up from down as well and even lost some tools that were in my truck that I had to go back and get! All in all if you purchase a Chevy from AutoNation, do not even bother taking it to them. If you get an extended warranty, Ed Bozarth in lone tree is the place to go took great care of me literally got my truck in the same day ran a diagnostic filed a claim and Had it fixed immediately and I got it back the same day ! Never again will I go to AutoNation What a horrible experience and come to find out it wasn't just my rear camera. It was like the main camera that controls all the cameras so it was something that definitely needed it to be replaced given that I had just gotten this truck

    No customer service.  They are all about maximizing profits and they are proud of it.

    Not about customer service - all about getting every dollar from you - the manager even admitted it. We were paying cash for a car. Test drove and said we would be in the morning to buy it because needed to get a check. Salesperson said they would detail it, fill it with gas, and have it ready when they opened in the morning. We arrived 15 minutes after they opened and started the paperwork. They stopped the transaction saying someone was test driving the car. Why would they do that? Because the other party was financing and they would make more money off off the other party. This dealership is not trustworthy and not customer service focused. A huge waste of time and will not be back.

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    3 months ago

    Max is amazing! Definitely recommend buying or selling a car with him! Very good experience with this dealership.

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    Ask the Community - AutoNation Buick GMC Park Meadows

    Review Highlights - AutoNation Buick GMC Park Meadows

    “Jason Montgomery is an amazing salesman who made me feel so comfortable and assured throughout the entire purchasing process.”

    Mentioned in 4 reviews

    Read more highlights

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    AutoNation Buick GMC Park Meadows - car_dealers - Updated October 2026

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