Max is amazing! Definitely recommend buying or selling a car with him! Very good experience with this dealership.

I traded in my 2025 Ford Explorer ST to AutoNation Buick GMC Park Meadows on May 18 and purchased a 2017 Audi Q7. The transaction left approximately $21,000 in trade equity owed back to me. I was told by the finance person, Tyler Murphy, that it would take "two weeks conservatively" to receive the equity check. Instead, AutoNation delayed the equity payment for weeks, citing internal policy and title-processing issues. During that time, the new loan on the Audi was funded, the payoff on my trade was completed, and the credit union that held the trade loan confirmed that the payoff/title issue had been cleared on its end. Despite this, AutoNation refused to release my equity check in a timely manner. I repeatedly followed up with the dealership, including J. Kramer, sales manager, and Nick Sandberg, finance manager. I also escalated the issue to AutoNation corporate and received two replies from a corporate representative named Bridgett, but those replies did not provide concrete information, and promised follow-up timelines were not met. AutoNation eventually issued the check, but by that point the delay had already caused significant financial harm. Chase then placed a mandatory hold on the large dealership check until June 23, and I was told the hold was due to NSF/check reversal issues involving AutoNation checks. As a result, from the May 18 transaction date until June 23 at the earliest, I was left without usable access to approximately $21,000 owed to me from a completed vehicle transaction -- a 36-day delay, assuming the check clears and is not returned. In my opinion, this is an unacceptable way to treat a customer. A large national dealership should not require a customer to bear all of the financial risk and delay for weeks after a vehicle transaction is complete. read more

Every single time I come here I wish I would've taken my vehicle somewhere else, this will be my last time. I bought a truck from them so would've like them to be the one who services it. they don't communicate well, you might as well just walk in cause you can schedule an appt for 7am and 4-5 hours later it still hasn't even gotten in the shop to take a look at, they just expect you to leave your vehicle here, could be a few hours, could be a few weeks, that's part of the surprise when you bring your vehicle here. Oh, and expect to pay top tier pricing for a low tier mechanic shop read more

I bought a Chevrolet here it was nice until after a first couple days. First the engine light turned on and then I find out there was no heat fluid and it was only blowing freezing ac. I went to check the engine light at the auto zone and there was something wrong with one of the parts. After only a couple weeks the engine light turned off out of nowhere which was surprising but then the engine started overheating. Why would you sell a bad car? read more

Came here to purchase a used Chevrolet Suburban. Spoke to Caden Noar who was young and enthusiastic but lacked experience, and knowledge of the car he was selling and sales experience. The price of the car was decent for the year and miles but it did have issues with an exhaust leak and broken passenger interior mirror among other things. Caden and I went on a test drive and the car drove well but you can definitely hear the exhaust leak. After the test drive Caden allowed me to pickup my wife at home with the car and bring her to the dealer. She was able to drive it and liked it but wanted to ensure these issues were fixed and that there not be any more hidden issues. We handed Caden the keys and told him we are going to have dinner and discuss. We decided to sleep on it and got a text from Caden the next day. We advised him we wanted a discount for the issues to cover repairs and advised that his manager would only take 750 off because there were multiple people looking at the car. I told him deal! I just want a repurchase inspection to ensure there are no other issues and we would get the deal done. Caden was advised Branch auto was right down the street and they were expecting the car I asked him if he could just drop the car off their since we were all the way in Castle Rock and once the pre inspection was done and it looked well then we would drive down and sign for it, this was about 1pm. Caden said sure no problem. A few minutes later he called back and said his manger told him he could not do that because multiple people are looking at the car and that Autonation does their multi point inspection and that should suffice and he could give me a copy of the report. I told him I had never purchased a used car without my mechanic touching it. I then asked him for a copy of the inspection to see just what was found. I then called Caden multiple times and he did not answer with questions. I got a text asking what I needed. At this point I just told him I'm gonna come down there and talk to his manager to show how serious I was. Upon getting to the dealer Caden greeted me and was going to hand me the keys to go to my mechanic for pre inspection but when I told him it's 4pm the car may have to sit overnight because it's so late now, he told me had to ask his manager. That was the last I heard or saw from Caden. The sales manager Ryan Kelly came out and told me he was not going to release the car for a pre inspection that I could do it after I purchase the car and I told him "how is that a PRE inspection check, if it's after the purchase" he argued that Autonation has a multi point inspection and they also have a 5 day 250 mile warranty. I argued thats after you run credit and after all the paperwork is done, so if I have to roll back the dice my credit already takes a hit. I then told him this is not the first used car I have purchased from a Autonation and the last time I drank the koolaid only to find out later that the car had issues. He then told me again that there are multiple people test driving the car right now and that there was an appointment set for tomorrow in the vehicle also and that maybe after the appointment tomorrow I could take the car for a pre inspection. It took everything in my power not to tell Ryan off. I told him " you mean to tell me that I am now at the end of your priority list on this sale even though I already told you done deal pending pre inspection that I am going to pay for and I was first to look at the vehicle" He then shrugged his shoulders and told me to call him tomorrow. At that point I don't care how good the deal, the service, sales and customer service are terrible. Caden is inexperienced and doesn't have the knowledge base and Ryan is a terrible leader who doesn't know how to treat customers or care. If you find a car in their inventory that you like here go to another Autonation and have them pull the car , the staff here is horrible what a waste of time. read more

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Stop ripping off customers in the service department. You buy a life time battery and after a few years they decide it was not working for them so they just stop the program. Life time means life time no changes.... It was an auto nation corporate decision. read more

AutoNation GMC Park Meadows falsely claimed my Yukon had a catastrophic transmission failure and tried to charge me $9,000+. They never even put the vehicle in the shop--it sat unmoved in the back lot. I paid to tow it elsewhere for a real diagnosis. An independent transmission shop fixed the actual issue--an $850 part in two hours. I've since driven 1,000+ miles with zero problems. When I returned with written proof, the service manager was condescending, refused to look at any evidence, took zero accountability, and instead kicked me out and banned me from returning. No apology. No integrity. This dealership should not be trusted for diagnostics. Get a second opinion before you let them touch your vehicle. read more

Th absolute worst experience ever. The salesperson we worked with wasted our time. The sales manager is a complete joke. Do not purchase from here. read more

Literally the worst customer service I've ever experienced. No invoice for the diagnosis, and I spent almost an hour of continuous calling, holding, and calls being, "dropped" before actually speaking to the advisor to be told what was wrong and that it wasn't covered. No warranty coverage? Fine, I get it. But no invoice and terrible communication is basic customer service 101. Get it together people! read more

I am deeply disappointed with AutoNation Buick GMC Park Meadows. My teenage daughter, a first-time car buyer, was taken advantage of when purchasing a 2020 GMC Terrain. The dealership sold her the car at an outrageous 13.7% interest rate and added nearly every optional product -- GAP, tire & wheel, dent, theft, windshield, and appearance protection -- without properly explaining any of them. These unnecessary add-ons inflated the total price to over 50%. When I spoke with Sales Manager Tyler Murphy on November 10, 2025, and asked for a fair resolution, he told me that he financed his first car at 21% and refused to help. That level of indifference toward an inexperienced young buyer is unacceptable and unethical. I've filed formal complaints with AutoNation Corporate, GM Financial, and the Colorado Attorney General's Consumer Protection Division. This dealership took advantage of a young, first-time buyer instead of helping her learn and make a responsible purchase. Parents and new buyers -- please be cautious and read every page before signing. This team will not look out for your best interests. read more

I went to Park Meadows AutoNation to check out a GMC Sierra. We did a quick test drive, but the truck wasn't fully warmed up. After signing all the paperwork and driving it home, the transmission started failing that same day. When I called my sales rep, he hung up on me and later said, "What did you expect for a 90,000-mile pickup?" It also took longer than promised to get my down payment back. I'd recommend having any vehicle inspected by a mechanic within the 4-day period if you buy here. I personally wouldn't recommend this location -- luckily, another AutoNation nearby helped me get a much better vehicle and deal. read more

I will never purchase a truck or car or recommend anyone purchase a vehicle from AutoNation ever again they don't tell you when you buy the extended warranty. If you get a vehicle, that's not GM that you have to go to that specific dealership a specific dealership that caters to that model I got a Chevy Silverado 1500. The reverse camera was not working. I took it to this location twice they gave me a loaner and then kept telling me that they couldn't figure out the issue and that if they couldn't prove that my camera needed to be fixed there was nothing they could do. So I then took video took and pictures of it saying that the rear camera needed to be serviced and my screen kept turning blue, because both times I took my truck to the AutoNation in lone tree and they kept saying that it wouldn't do it while they had it so then I take it to the AutoNation where I got it from in Littleton and they don't even know up from down as well and even lost some tools that were in my truck that I had to go back and get! All in all if you purchase a Chevy from AutoNation, do not even bother taking it to them. If you get an extended warranty, Ed Bozarth in lone tree is the place to go took great care of me literally got my truck in the same day ran a diagnostic filed a claim and Had it fixed immediately and I got it back the same day ! Never again will I go to AutoNation What a horrible experience and come to find out it wasn't just my rear camera. It was like the main camera that controls all the cameras so it was something that definitely needed it to be replaced given that I had just gotten this truck read more

AutoNation Buick GMC Park Meadows - Car Dealers Near Me - Lone Tree, Colorado

We purchased a new 2025 loaded Yukon Denali and the purchase experience was good. The service department at this dealership however, is atrocious. They were unable to get a rear brake pad wear sensor fixed (after having missed it hanging out and rubbing on the rotor on a prior visit) so they just removed the entire assembly and then were unwilling to replace a driver's side window that had broken NOT VIA IMPACT and should have been covered under warranty. This service department does not respect nor care about their customers. We'll be trading in our Yukon ASAP for a Land rover Discovery 130 ASAP after this experience. read more

This place is horrible. Took my gmc Yukon xl in for some warranty work. Called 4 times to see if it was ready. They never answered the phone. When I arrived to pick up the truck, Jake and the other service advisor were to preoccupied with their paperwork and computer screen to help the customer standing in front of them. I finally had to say something to get my truck. Terrible Customer Service! I will never go back read more

Want to prank your friends? Give their email to these dumb people. Some chick named Nancy bought a car here and gave my email address. I have opted out, I have replied, I even called them. They said it was removed. Regardless of how many times they try to opt out and explain that the email address given to them is fake, they will still send emails. I STILL get their emails to Nancy. Happy Birthday, Nancy. Hope your experience is great, Nancy. If they cannot manage something as simple as an email, I cannot imagine what they do with cars. read more

We had the worst experience of our lives, from ANY repair we've ever had done, on any car or truck we've ever owned. We had our starter replaced in 2.14.25, and it when it went out recently (under warranty for 2 years) and we were stranded..we made multiple calls to the service department and they gave us a number that was no longer in service, then when we called back they gave us a number for Canadian Roadside Assistance. We also asked for the service manager name and phone number, which were not accurate. We asked for the manager of the entire facility. We called the number and it was a vm for someone named Kevin when we were told the manager was Shaun Mullins. We purchased our GMC truck there in 2018, and have had all maintenance and repairs done with them on a REGULAR BASIS. We ended up having to have our truck towed to the nearest repair shop in the mountains- and paid to have a NEW STARTER put in. Park Meadows, there is no excuse for the horrible way we've been treated. Step up and cover my 214.50 tow, and reimburse me for the FAULTY STARTER that you installed in February of this year. (Over 900 dollars) I have the receipt. I have contacted the BBB and I will also contact local news sources. I am unbelievably disappointed in this situation and your lack of help! (Last name McCue- GMC Sierra 2018 - the date of the work is exact). You got 1 star, because 0 was not an option. read more

Complete clown show. If you can even manage to get an appointment, but you will find behind the curtain a subpar customer service, subpar, technical skills set, an exceptionally high price point. read more

The sales associate Vladimir went the extra mile for us! Took his time and was honest! The finance associate was very calm! Nice transaction I would recommend this dealership to all. Made it very easy! read more

bought my car, then was having issues. tried calling and was told I'd be transferred to the service department. got straight to voicemail everytime. then come to find out they don't even service used vehicles?? after I got through to the sales department. terrible communication and bad customer service. read more

Unfortunately, giving a zero rating is not allowed. Worst vehicle service experience I've ever had. Long and the short of it is, they have had my vehicle for one week now and not a thing has been done. Some idiot put a "warranty hold" on a repair that they'd already told me was not going to be covered by the warranty, while they checked on another repair. Six days to get that sorted, told my vehicle would be prioritized. Except that today they tell me I've been de-prioritized because something "urgent" came in. I asked them if this urgent vehicle had flames coming from the tailpipe or had a baby trapped in it, because sitting on a vehicle for a week would seem to Merit some priority. Communication is terrible. Layer upon layer of automated phone answering system, effectively shielding them from any interaction or accountability with their customers. Service manager has not returned my call after two requests in as many days. You have been warned; avoid these guys like the plague. read more

Not about customer service - all about getting every dollar from you - the manager even admitted it. We were paying cash for a car. Test drove and said we would be in the morning to buy it because needed to get a check. Salesperson said they would detail it, fill it with gas, and have it ready when they opened in the morning. We arrived 15 minutes after they opened and started the paperwork. They stopped the transaction saying someone was test driving the car. Why would they do that? Because the other party was financing and they would make more money off off the other party. This dealership is not trustworthy and not customer service focused. A huge waste of time and will not be back. read more

AutoNation Buick GMC Park Meadows - No customer service. They are all about maximizing profits and they are proud of it. - Car Dealers Near Me - Lone Tree, Colorado

Aug 2024 Save the headache & steer clear of this place. These people talk pretty, but they really are trying to scam you every second you spend there. I purchased a car here and they kept switching the paper work saying the system was down. Meanwhile I had to keep correcting them on the price and rates we agreed on. They do this on purpose to tire you out in hopes you'll sign a paper with different terms. After 8 attempts they finally got it right. Later I came in for service and the service advisor did the same thing.I approved a price & he tried charging me $170 more. Thankfully I approved through text so they had to honor it. To make it even worse, the "certified" tech left my coolant cap loose after repairing it, so it was still leaking. Left the front end paint covered in dried coolant. The truck had been there for 2 weeks and they refused to update me or return my calls. Seriously , take your business elsewhere. read more

AutoNation Buick GMC Park Meadows - Car Dealers Near Me - Lone Tree, Colorado

Recently bought a used suv here. Only typical downside is I got talked into spending way more than I wanted. And they get in the end to add on their warranty plan which added alot more on top of already spending more than I wanted to spend. Financing a car means higher insurance premiums. The warranty plan may not be necessary depending on vehicle you plan to buy but you have 60 days to cancel the warranty and 5 days to cancel buying the car. Nicholas Patten was my sales representative. He was very informative and helpful. I love the suv I bought but may cancel the warranty plan to reduce my monthly payment. Not sure yet. Research thoroughly beforehand so you go in with a plan. read more

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Don't ever take your car for service they will lie to you and keep your car for longer than they told you when you scheduled your appointment and on top of that management for service was rude and the service member didn't even seem to want to help me as he sat on his phone while I stood there overall a very unprofessional experience. read more

Interesting that many of the reviews of them are negative. I, on the other hand, had a great experience in purchasing a truck from them. I had done a lot of research on the truck and their price was very competitive, actually priced less than other dealerships. And their truck was in super condition for a 2020 model, inside and out. The experience was relaxed with none of the typical pressure sales tactics. Now I should mention this ... the battery went dead within two weeks, but when I called them they had a brand new battery at my doorstep within a few hours of my phone call. Yes, I installed it myself but that was my choice. They said they'd be happy to do it but it would take a day or so to arrange it. I opted to put it in myself in the interest of getting it done quickly and getting back on the road again. read more

The Right Way Yes!! I am a fan of AutoNation, especially AutoNation Buick GMC Park Meadows in Lone Tree, CO. My truck finally gave out on me. It was time for a new ride. I DREADED the browsing and shopping process, particularly overly aggressive salespeople. Chris Higbee changed my mind about that. Chris is a Sales & Lease Professional at AutoNation. He was informative, courteous, and laid back. That's just what I needed! Found my car right away. The price listed was the price I paid. Go figure!! You may want to consider the cost of extended warranties beforehand. They will offer a variety of them to you at the end of the process. That can add a substantial amount to the final cost. One thing I really love about AutoNation is that they have a 5-day, 250 mile money-back guarantee. You can take it back without question, for whatever reason. I had a really great experience here. I trust them. read more

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Very unorganized. Keep any receipts you get from them, as they may call you months later expecting payment for what has already been paid in full at the time of service. Also if your looking for a proper detailing I would advise going to a actual car detail shop. It's overpriced and they don't even do a proper job. I won't be returning for any additional services here. read more

When i first bought my car here the service was amazing and they really know how to sell. but as i've had my car for a while now, the oil and repair service is very spotty. always slow, the workers over here exchange mean looks and made me wait 10 minutes past my appointment time. they need nicer and better staffing tbh. i'm very disappointed because of how much i paid for my car and services here. hopefully it improves read more

Where is the zero stars?? This was the worst experience we've had buying a car. We will never buy a car from Auto Nation again! The sales person was decent but everything else was smoke, mirrors, and deception. The finance manager kept changing our agreed upon numbers, the detailer was horrible, we sent it back to him multiple times, and the attitude towards us giving you our business was disrespectful and belittling. They said they replaced the windshied but did not. They kept hiding the paperwork from us. And the cherry on top, they only had one set of keys and didn't say anything until the deal was done. But of course we could pay to get another set. We will be telling everyone we know to avoid your business at all cost! Shame on you! read more

Bait and switch tactics used here. completely illegal. Wanted several thousand more for a vehicle than advertised. Slow response to communication, will not honor online pricing and advertising. read more

If I could leave a zero rating I would. In my opinion if you need to buy a used car it's wise to go elsewhere and not AutoNation Park Meadows - Colorado. The service department and the GM aren't helpful or caring about your car being repaired OR it's overall SAFETY. In my opinion, if you need to buy a used car it's wise to go elsewhere and not AutoNation Park Meadows - Colorado. I purchased a used car for over $20,000 in March 2023, and not even 24 hours later I had to return the car for major issues. The service techs and salesmen contested the required maintenance until I had to conduct my own research by taking it to another mechanic and received the required repairs in writing. I had to wait five long days, being without my vehicle for this to be repaired BUT it was merely a band-aid job. NOT even three months later from this date of the first repair (in which the car should never have been sold in that condition) I am RIGHT back with the same EXACT nightmare. My vehicle is having issues that need to be repaired but Park Meadows denies that anything is wrong with my car. I took my car to a certified Nissan Dealership and they were professional, honest and performed extensive drive tests and diagnostics. Nissan confirmed that several issues need to be repaired as it's a not only a mechanical but a safety issue. The GM at AutoNation and the service techs disputed the written report from a certified mechanic IN WHICH the service manager JAKE referred me to go to ONLY to turn around AND REFUSE to conduct the necessary repairs. AutoNation Park Meadows was quick to take my money but definitely not quick to resolve my concerns or repairs. Beyond frustrated and dissatisfied with the sub-standard service. read more

I've been searching for a 2017 CUV for a month now - 2nd vehicle for commuting. It's been exhausting & I've done countless hours of research. I also know many of the tricks dealerships use to mark up their vehicles, so good luck pulling a fast one on me. I found a 2017 Kia Sportage SX Turbo online at this dealership. I had been going back & forth with Joevanni, who does the internet sales. He was courteous, answered all my questions, & wasn't pushy with any kind of sales tactics. The vehicle sold itself honestly, I just had to pull the trigger & make sure I wasn't getting scammed or feel like they were trying to pull any tricks. It was a great deal for a fully loaded vehicle & this dealership took care of me. read more

AutoNation Buick GMC Park Meadows - This puppy is compact & has all the bells & whistles - Car Dealers Near Me - Lone Tree, Colorado

I finally got the service and found the vehicle I wanted from this dealership. Staff was friendly professional and no pressure sales attitude. I dealt with Melisa who was helpful, Dan who does their Internet sales and is quite knowledgeable about vehicles and Bryan who helped me with all the financial and legal paperwork. Awesome experience and they even returned my rental car for me. Mahalo for showing me Aloha here in Colorado read more

My son and I were out looking for a Dually truck for my retirement. We went to the site earlier today and found a pretty decent truck, I looked around a little bit more throughout the day. Ended up coming back in wanting to take a test drive, the salesman TJ acted like I was a 17-year-old kid looking to just hot rod around in the truck. Instead of being an adult and treating me as an adult. He Insisted on going on the test drive with me. I went in to talk to the manager and he stated that was auto nations policy but a week ago off of Arapahoe Road I test drove a different Dually pickup by myself. Ridiculous, spend your money at other dealerships than this one. All I can say is wow. absolutely mindnumbing read more

Jason Montgomery is an amazing salesman who made me feel so comfortable and assured throughout the entire purchasing process. He wasn't pushy but took the time to understand what I was truly looking for. Jason was extremely informative about the vehicle and was able to answer every question that I had. I would highly recommend AutoNation and their sales team. If you get Jason, then count your lucky stars. read more

AutoNation Buick GMC Park Meadows - 2017 Subaru Outback - Car Dealers Near Me - Lone Tree, Colorado

This has to be the worst service I have ever received. First, I drop off my vehicle and it takes them two days to even look at my vehicle. They do not call, they only text. They finally diagnose my vehicle and I approve the repair and oil change totaling 1,600.00. I tried calling two times and texting to get an estimated time of when it would be done, no response. I pick up my vehicle a week later and nothing has been fixed. The a/c unit has the same issue, so what did they do for 1600.00?? We called yesterday and was put on hold for 40 minutes only to be told there was not anyone that could come to the phone. We left a message of great importance and still have not been contacted. Terrible! Avoid this place if you can. The manager Brian did reach out and they were able to fix the issue. The A/C in my car now works. read more

DECEPTIVE AND DISHONEST in gross ways, exceedingly below the already horrible reputation of the industry. They LIED blatantly about a pricing discounts guaranteed by the military's USAA bank and car buying service. DO NOT BUY A CAR HERE. And for a CASH sale, no trade-in, and no-haggle price guarantee per USAA, they also kept me there for nearly 6 hours... absolutely nothing to discuss, just wasting my time. See photo for the extent to which they honor USAA pricing. I had Canyon research in hand with assured military discount via USAA's price guaranteed buying service. When on site and comparing towing capacity of the Canyon and Sierra, I realized I needed the Sierra; I was assured by Mike (sales) and Mark Perry (manager, and son of Mike) that they would honor the USAA price guarantees on the Sierra. I also asked that they add a complete in-bed fork-mount bike rack and tonneau cover to which Mark replied "he didn't know if he could make any money on the deal." (literally... on a $65,000 truck) We agreed on splitting these items, which of course are substantially cheaper in the aftermarket (my mistake in thinking this was any sort of a "deal"). The bike rack they later installed was not, in fact, a bike rack but a gear rack of some sort that won't accommodate fork add-ons per multiple bike shops to which I took it). When I contacted them, they replied it was "sold as is" and were unwilling to resolve. I persisted and they insisted I come in so they could take a look [at a truck for which they have multiple identical models on the lot, and a gear bar they ordered and installed from GMC]. I refused to invest more time since they had kept me there for 5 1/2 hours the first time in order to achieve what amounted to $500 guaranteed discount without any time dedicated to further discussion about additional discounts, etc., AND I HAVE SUBSEQUENTLY LEARNED THE USAA DISCOUNT SHOULD HAVE BEEN ON THE MAGNITUDE OF ALMOST $4000. THEY LIED... AND DISRESPECTED MY TIME REPEATEDLY THROUGHOUT THE BUYING PROCESS AND WITHOUT ANY COMMITMENT TO CUSTOMER SATISFACTION. Update: The dealer contacted me about this review and shared a "photo" of paperwork that showed completely different numbers than the final paperwork we completed. But it does in fact clearly highlight that they honored only a $500 USAA discount in contrast to the savings USAA showed me. Someone needs to shut this place down. read more

AutoNation Buick GMC Park Meadows - Car Dealers Near Me - Lone Tree, Colorado

I decided to go to a bigger dealer ship to get "better service" but in this case it hasn't been smooth at all when we first got the truck the sales manager was in a hurry and comment were kind of rude, 2 weeks later battery went out and was a hassle for them to replace it, I had warranty for a month or 2 but they kept fighting about it, now I'm having issue with my truck on brake pedal come to find out it is a safety issue and also General Morors has a recall on their website. They said they checked my vin and does not show any recall, but the website of General Motors have recalls on this part and issue I'm having. They are a joke don't waste your time, I know it might be exciting when you walk in and your purchasing a new vehicle it sucks when you don't even have a year and you having a lot of issues. read more

Horrible experience. We just wanted to buy our GMC Denali at the end of the lease and they practically held us, hostage, for 3 hours. I can't even make that up. A simple transaction that they tried to make make money from by selling useless products. The salesperson told us this was an easy transaction and it would not take long. The sales manager was rude when answering my questions and the finance manager became rude once we didn't buy the warranty. read more

We purchased a "Certified Per-Owned" 2014 Hyundai Elantra on June 15th, 2019 from AutoNation GMC Park Meadows. At the time we were told that this vehicle had gone through a "172-point vehicle inspection and thorough reconditioning process." Today, August 14th, 2019 the management is telling us at the time of the inspection the battery for the 2014 Hyundai Elantra passed all inspections. What they failed to mention is that the vehicle still had its original car battery in it from the manufacture, 5 years prior. Most car batteries only last 5 years. So, here we are 61 days after purchasing a $12,000 vehicle, we have to dish out an additional $200 for a new battery for the vehicle. I would HIGHLY recommend that if you purchase a vehicle here you have them replace some of this simple yet vital parts BEFORE you purchase it or you too might be out an additional $200! Tires, Car Battery, Brakes.... All something you might want to have replaced before you drive off the lot! They sure don't communicate the whole picture very well! read more