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Littleton, CO

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Courtesy Acura

4.1 (243 reviews)
Closed • Closed

Services - Courtesy Acura

Auto brake repair

Auto engine repair

Courtesy Acura Photos

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Recommended Reviews - Courtesy Acura

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Reviews With Photos

Jean L.

We had another great experience with Rick Armijo, Cole Harris and the entire Courtesy Acura Littleton team. Thank you so much for everything you did. We will always use this dealership

Cari C.

I bought a car from them 4/20. I walked away thinking I was happy until I took the car in 2 weeks later for them to fix the seat that they promised to do at the time of sale. The timing belt needed to be replaced which they said "wasn't due" even though it had been over 7 years since it had been replaced last and only 3,000 miles away from 100,000 miles - they would not cover it because they stood by the fact that it wasn't due. When they were replacing the timing belt - they texted me saying that there was $2000 other items that came up that needed to be fixed ASAP !!! The service person admitted that these items had come up needing to be fixed prior to the sale of the car but that the Sales Manager declined fixing them. After the service person fought for me, they did fix these other items that came but I still had to pay for the timing belt that should have been covered by them. It did say on the paper work from Acura "timing belt should be replaced every 7 years or 100K miles - WHICH EVER COMES FIRST!" so they sold me a car that needed a timing belt and was way over priced what it was worth. Then when I went to get my plates, I had to pay a late fee at the DMV because I got the title card late from the dealership and they also had not done the emissions which was supposed to be done prior to the sale. It just seems like one disappointment after another with this dealership. I would steer clear of them as they do not seem honest. You'd probably be better off buying a car from one of the small lots off Broadway and pay way less for a vehicle that actually doesn't have issues before even driving it off the lot.

Janet S.

New car time!!! It's always a great time at Acura! Jim helped us with our new lease today and we were in and out with smiles and ease. Couldn't be happier!

Covid free waiting room

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8 months ago

Rick was an outstanding salesperson!!! He made our buying experience pleasant and easy. We love our Acura and we highly recommend them.

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6 years ago

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4 years ago

Be very careful of their parts and service. They don't honor what they say over the phone. They are your stereotypical car service.

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6 years ago

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Page 1 of 7

Ask the Community - Courtesy Acura

Review Highlights - Courtesy Acura

“Daniel Strajna and Charell Robinson provided the best experience Ive ever had.”

Mentioned in 5 reviews

Read more highlights

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I brought my car in for a stalling issue. The initial diagnosis cost $775 to replace a battery…read morecable and add a ground screw, which felt very high. Afterward, I was told the car had multiple oil and coolant leaks and was quoted an additional $3,500 for repairs. On a car worth about $4,000, this didn't make financial sense. When I declined the extensive repairs, there was no discussion of smaller, interim solutions or things I could try myself; the only suggestion was financing the full amount. The immediate next step was being asked to retrieve my vehicle. The shop was extremely busy, and I left with the impression that they prioritize large, high-cost jobs. Disappointed with the experience and lack of flexible solutions, I will not be returning. Update to my previous review: It's been two weeks since I picked up my vehicle, and I have not observed any oil on my driveway. This seems inconsistent with what I was told about the severity of the oil leak issue during my visit. I have checked the oil level multiple times and it appears to remain at the same level. After posting my initial review, I received several phone calls from the shop owner requesting that I modify my review. I eventually asked that these calls stop. Service details: I paid $180 for initial diagnostics, during which I was told there was an 80% probability that the problem was my battery cables. I then paid $235.19 for new battery cables, but it did not resolve the issue. A subsequent diagnosis costing $359.98 identified a bad ground wire, which was then repaired by tapping in a new wire. Additional observations from my service experience: When I collected my vehicle, I noticed what appeared to be a black, grease-like substance on the exterior door handle that was not present when I dropped it off. I also discovered that the front emblem was no longer attached to my vehicle. When I inquired about this inside the shop, staff located the emblem and handed it to me and told me it fell off when they closed the hood. I check my fluids every month, this has never happened to me. There was no offer to repair the damage.

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Courtesy Acura - autorepair - Updated October 2026

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