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Littleton, CO

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Courtesy Acura

4.1 (244 reviews)
Closed • Closed

Services - Courtesy Acura

Auto brake repair

Auto engine repair

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Reviews With Photos

Jean L.

We had another great experience with Rick Armijo, Cole Harris and the entire Courtesy Acura Littleton team. Thank you so much for everything you did. We will always use this dealership

Cari C.

I bought a car from them 4/20. I walked away thinking I was happy until I took the car in 2 weeks later for them to fix the seat that they promised to do at the time of sale. The timing belt needed to be replaced which they said "wasn't due" even though it had been over 7 years since it had been replaced last and only 3,000 miles away from 100,000 miles - they would not cover it because they stood by the fact that it wasn't due. When they were replacing the timing belt - they texted me saying that there was $2000 other items that came up that needed to be fixed ASAP !!! The service person admitted that these items had come up needing to be fixed prior to the sale of the car but that the Sales Manager declined fixing them. After the service person fought for me, they did fix these other items that came but I still had to pay for the timing belt that should have been covered by them. It did say on the paper work from Acura "timing belt should be replaced every 7 years or 100K miles - WHICH EVER COMES FIRST!" so they sold me a car that needed a timing belt and was way over priced what it was worth. Then when I went to get my plates, I had to pay a late fee at the DMV because I got the title card late from the dealership and they also had not done the emissions which was supposed to be done prior to the sale. It just seems like one disappointment after another with this dealership. I would steer clear of them as they do not seem honest. You'd probably be better off buying a car from one of the small lots off Broadway and pay way less for a vehicle that actually doesn't have issues before even driving it off the lot.

Janet S.

New car time!!! It's always a great time at Acura! Jim helped us with our new lease today and we were in and out with smiles and ease. Couldn't be happier!

Covid free waiting room

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8 months ago

Rick was an outstanding salesperson!!! He made our buying experience pleasant and easy. We love our Acura and we highly recommend them.

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4 years ago

Be very careful of their parts and service. They don't honor what they say over the phone. They are your stereotypical car service.

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6 years ago

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Page 1 of 7

Ask the Community - Courtesy Acura

Review Highlights - Courtesy Acura

“Daniel Strajna and Charell Robinson provided the best experience Ive ever had.”

Mentioned in 5 reviews

Read more highlights

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CarMax

CarMax

(169 reviews)

I just purchased a new (to me) vehicle from Carmax this week. I spent the last couple months doing…read moremy own research, then all of December in negotiations with Mike High Acura just to have the WORST experience and they sold the car from under me. The first car I bought was through Carmax and it lasted me 10 years with no problems and I was ready to go back to Carmax and upgrade to something a bit bigger, better in the snow and a more luxe driving experience. Munir helped me with my first couple test drives, made sure to ask me what I was looking for and for why so maybe he could bring some options to me. I had Munir then transfer a vehicle from a neighboring Carmax for a test drive (that I was 90% sure I was going to love and purchase). This transferred vehicle only took two days to ship in and be ready for a test drive. Unfortunately I wasn't able to continue working with Munir since he was not scheduled that day and Chris Sioros took over the last half of my shopping experience. Chris was fantastic and super attentive to any questions I had and even helped me arrange a Lyft from work to Carmax so I could finish my purchase and leave in the car. I absolutely love my new car and the helpful experience that Munir and Chris gave me. I'd say that the only small downside to my experience was that, I had come back from the test drive and was approached by a completely new employee (sales or management, I'm not sure) and was a bit aggressively questioning which choice I would make, stressing that I should purchase now and that they wouldn't hold the vehicle for me (3-5 standard holding time) and that the bank took 3-5 days to process so I was urged to finance through Carmax and then come back with a check. I was trying to explain that I had already communicated with my bank and that the funds would be available and I would be bringing a check but it felt like I was just being pressured to purchase the car and finance it so I "wouldn't lose the car". The whole point of me shopping at carmax was to NOT be pressured by an aggressive salesman when I know exactly what I'm looking for and for what price is in my budget. This employee almost ruined a sale for the salesmen that were fantastic in helping me because even though I wanted a new car, I didn't need it and I certainly didn't need to feel pressured into it when I'm spending $40k. All that to say, you catch more flies with honey and I don't need to be approached by anymore employees unless they were working with me directly. Anyways, my pick up last night was very easy. I did most of my paperwork online, final walk through and a few more signatures when I got there and handing the check over and I got the keys! THANK YOU CHRIS AND MUNIR for getting me in my new car!

Jeff and all the mechanics here are so beyond helpful and do great work! Every time I bring in my…read morecar under my CarMax warranty, they are nothing but accommodating!

Mercedes-Benz of Littleton

Mercedes-Benz of Littleton

(197 reviews)

Littleton Mercedes-Benz…read more Thank You Dan in service! I brought my daughter's Mercedes into Littleton last week for an issue we were having. My family has some of the best and dedicated car guys (my Brother & Father) so I always listen to them. My Brother Ray V. told me to give Littleton a shot after I didn't have much luck at the dealership we originally purchased the car from. I was ready for the worst and received the best IMO. I came in on a Saturday and missed the Service department by a few hours. I was getting ready to leave and was stopped by one of the sales guys and then the manager who didn't just say to come back on Monday, They gave me the info I needed and took the time to introduce themselves to me with a business card and the best time to come back. I came back early Monday morning and met a really good service team. Dan took my info and did a fantastic job explaining everything to me. He gave me a loaner vehicle and made sure to contact me a few hours later and again early the next morning. Dan was very professional and had the car back to us in a short time. Through the years I've been to almost every dealership in the metro area and am sometimes disappointed. I've also owned several restaurants in Denver over the last 30 years and I know good service and have had to answer for not so good service. Sorry to go on so long but I get a great feeling when I'm treated right and the staff go above and beyond. The car business is a tough business and it's wonderful to be treated well. Thanks to Dan & the team and thanks for taking care of us. -Sincerely, Tony V.

I left a 1-star review seven years ago, but I decided to give the current team at Mercedes-Benz of…read moreLittleton another shot. Thankfully, this time I had a 5-star experience with Bill, Louie, and the rest of the staff, who were all great to work with. Last time, I couldn't get any help, but this time, they were responsive, professional, and went above and beyond to get me into a great car while meeting my high expectations. I'll definitely be back for my next car!

AutoTrek

AutoTrek

(54 reviews)

After going to several dealerships and being jerked around time and time again I finally went to…read moreAuto Trek. Thank you Juan for making the process easy, fast and hassle free. I was seen right away without having to wait to be served. I love the preowned car I purchased! Gave me a great deal for well below my budget. Finance manger gave me a great deal on a warranty that gives me peace of mind in my decision. 100/100 would recommend these guys to my friends and loved ones.

I bought my suv in November of 2024 and was never checked out as when I went back to work in…read moreJanuary and drive everyday there was everything wrong with it and had to spend $4,500 out pocket to get it running and offered money back or turn the car in I had to pay for Diagnostics Remove replace Valuable vale timing chain Remove spark plugs 3-Part Air Inductions service Intake boot and PCV valve hose Remove Replace valve cover gasket and replace timing chain. The Timing chain was shaving metals into oil pan and high Milie oil change. I have called about my tire sensor and there answer is put air in the tire and still light is still on and my back brakes need replaced and no answer when I called. I will never ever buy from auto trex in my lifetime horrible serivce and customer services. Juan Brito was my sales rep and never try to help get money back or ask what happened to my car 3/328-3350 this very sad auto trex has poor quality cars and poor customer service. NEVER BUY FROM auto trex

JFR & Associates - 2003 Toyota Highlander

JFR & Associates

(62 reviews)

Major props to Rolando and son. They absolutely went over and above my expectations…read more My Volvo Vic took its last gasp of air two weeks ago. I was pretty much in a complete tail spin as I had not anticipated Vic's demise so soon. Mind you it was a Volvo. It was a XC90 15 years old. My Volvo was like a brother I could always count on, until I couldn't. Insert sad face. No back up plan in place. Prior to this "Vic" was showing symptoms of failure. He would cough and want to stop everything as I was driving 70 mph on 470. I had him towed home twice. McGyver aka, husband would read the errors and researched to get him back in health. He gave it not one but two resuscitations months apart. I reached out to Rolando and asked him to help me find a car with fuel efficiency and low miles along with a budget. Within an hour I had 4 vehicles in my email inbox to choose from sent by Rolando. History, owners, blue book value and pre approval in check. I found what I wanted within the 4 choices. I was approved at a decent rate to purchase a shiny Toyota Corolla. 2 owners. One was a corporate owner for a fleet car. Second no information. Logistics were met above expectations. I had a hairy day with a loved one in the ER. Through it all Rolando assured me he would deliver the car so I could get to work the next morning. Low and behold Rolando delivered my new purchase with a full tank, papers, and a clean fuel efficient car at 10:45pm that evening. It was that late due to unexpected ER visit. If you need a new set of wheels Rolando is my vote . Thank you for helping me get a beautiful car with all the needs I asked for!

DO NOT BUY FROM JFR AUTO…read more Absolutely terrible experience with JFR Auto. They sold us a vehicle with a leaking engine oil pan and leaking shocks -- issues that clearly should have been caught before selling the car. When we brought this up, we were told they would fix any "major issue." Yet when we presented documentation, instead of taking responsibility, John Mudd claimed the GM report was fake. Calling an official GM diagnostic report "fake" instead of standing behind what you sell is beyond unprofessional -- it's dishonest. If a dealership refuses to acknowledge legitimate mechanical defects and tries to discredit official documentation, that tells you everything you need to know about how they operate. John's post purchase arrogance is beyond reasonable. He couldn't even honor his word even after acknowledging via text that the issues were valid. And I quote, "Hey let me get this figures" "Sorry it will be ready by 1:30 tomorrow" "the shocks cannot be fixed for month... ..." Save yourself the stress, the repair bills, and the headache. Do NOT waste your time or money at JFR Auto.

AutoNation Ford Littleton

AutoNation Ford Littleton

(402 reviews)

We like the used car but be careful, if it is not in writing no matter what you talked about, it is…read morenot going to happen. They will drown you in paperwork at the end so make a list of all the things that you think you are getting because if it's not in your paperwork it does matter what was said. Also they say it is the buyers responsibility to ask that the car comes with 2 keys...Overall it was a OK experience but don't let yourself get to tired to make sure you are getting what you expected

Absurdly bad experience with this dealership. Make your own choice, but I will never go back…read more Bought a new '26 F150 Lariat through them via a broker, and added in a Sportliner bed rug, available from Ford Accessories. First, they charged $825, which is $200 more than most dealers. Then they mucked up the appointment time by an hour and a half, leading to 3 hours at the dealer for what is supposed to be a 30-60 minute job. They utterly butchered the install. They carpeted OVER the front bed hooks and Boxlink plates. They carpeted over the drainage tubes for tonneau cover, making them inaccessible. They carpeted over the tailagate, despite explicit and repeated instructions (including that day!) not to since the truck had a ProAccess tailgate that would be rendered unusable. They miscut the holes for the storage bin, bed lights and ProPower port and did not secure them, leading to gaping, misshapen holes, and room to stick your hand in behind the loose carpet. See pics for all of the above. After pointing this out, they refused to take responsibility. They claimed they "had" to carpet over the tailgate, and that they did not cut any holes...it arrived from Ford that way. Two other dealers looked at their work and said these rugs do not come precut, and they had never seen such shoddy work. (This is my third F150, and my third Sportliner...I know how they are supposed to look.). The only solution and end result: I paid a reputable dealer to rip out the ruined Sportliner and throw it away, bought a new one, and had it installed correctly at another dealership. It was done in an hour and for hundreds of dollars less. Caveat emptor.

Courtesy Acura - autorepair - Updated October 2026

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