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Littleton, CO

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Courtesy Acura

4.1 (244 reviews)
Closed • Closed

Services - Courtesy Acura

Auto brake repair

Auto engine repair

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Reviews With Photos

Jean L.

We had another great experience with Rick Armijo, Cole Harris and the entire Courtesy Acura Littleton team. Thank you so much for everything you did. We will always use this dealership

Cari C.

I bought a car from them 4/20. I walked away thinking I was happy until I took the car in 2 weeks later for them to fix the seat that they promised to do at the time of sale. The timing belt needed to be replaced which they said "wasn't due" even though it had been over 7 years since it had been replaced last and only 3,000 miles away from 100,000 miles - they would not cover it because they stood by the fact that it wasn't due. When they were replacing the timing belt - they texted me saying that there was $2000 other items that came up that needed to be fixed ASAP !!! The service person admitted that these items had come up needing to be fixed prior to the sale of the car but that the Sales Manager declined fixing them. After the service person fought for me, they did fix these other items that came but I still had to pay for the timing belt that should have been covered by them. It did say on the paper work from Acura "timing belt should be replaced every 7 years or 100K miles - WHICH EVER COMES FIRST!" so they sold me a car that needed a timing belt and was way over priced what it was worth. Then when I went to get my plates, I had to pay a late fee at the DMV because I got the title card late from the dealership and they also had not done the emissions which was supposed to be done prior to the sale. It just seems like one disappointment after another with this dealership. I would steer clear of them as they do not seem honest. You'd probably be better off buying a car from one of the small lots off Broadway and pay way less for a vehicle that actually doesn't have issues before even driving it off the lot.

Janet S.

New car time!!! It's always a great time at Acura! Jim helped us with our new lease today and we were in and out with smiles and ease. Couldn't be happier!

Covid free waiting room

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8 months ago

Rick was an outstanding salesperson!!! He made our buying experience pleasant and easy. We love our Acura and we highly recommend them.

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6 years ago

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4 years ago

Be very careful of their parts and service. They don't honor what they say over the phone. They are your stereotypical car service.

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6 years ago

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8 years ago

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9 years ago

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Page 1 of 7

Ask the Community - Courtesy Acura

Review Highlights - Courtesy Acura

“Daniel Strajna and Charell Robinson provided the best experience Ive ever had.”

Mentioned in 5 reviews

Read more highlights

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Alex G was super helpful when I was having the worst day due to my battery crapping out. He helped…read moreme get a new battery and installed it within 15 minutes. The entire team there was super friendly and helpful! Definitely had a great experience here and will be back if I need more help in the future! Trina even gave me a duck magnet because I'm a jeep owner! If you need help they are definitely the people to go too!

Yesterday I went to this store to get a windshield wiper for my wifes car, a 2017 Lexus. I didnt…read morehave her car at the store, but figured I could pick up the wiper and do it at home. Trying to confirm with the customer service rep that I had the right one, he (Mike) said he could do a much better job if I brought the car to the store the today. He said he could confirm the attachment and install it for me. Great news for me! Today I went to the store and asked for Mike. The woman behind the counter said he wasnt and asked what I needed. Told her about my discussion yesterday and she came out and looked at the car. It quickly devolved from there. Her: "There is no way we can help you because of the arm of your windshield wiper" Me: "Mike said he could do it" Her:"He cant, why do you think we know how to do this?" Me:"Because Mike said he could and you work at an automotive store. Dont you know more about cars than regular people?" Her:"No" Me:"How do you know he cant?" Her:"Because we would have to remove your hood to do it" Me:"Why are you acting like I did something wrong here, shouldnt you just apologize and let me know you cant do this? Her:"Bye" Anyway, when I got home I Googled how to change the wipers and got this in 10 seconds https://www.youtube.com/watch?v=OBF9Je_yOl0 Crazy, but no hood removal necessary. Thanks for giving me the opportunity to learn how to do this myself and save 40% by buying on Amazon.

PDA Road Gear

PDA Road Gear

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Went here for a dash cam install and the staff was incredible. Everyone was friendly and the…read moreinstall was pretty quick.

Overall not a negative experience but unfortunately I'm not able to say it exceeded expectations or…read morewas perfect. TLDR; they won't ask, so make sure you tell them what you want. Starting with the great, the shop is nice and people are friendly. The work area was clean which is a good indicator of the care they'll put into your vehicle. The actual installation work in my car was good quality. Where things fell short is largely with communication. My install included a sub amp and an LC2i. The total cost, including parts as I did not provide any wiring kit, was $420. I believe 3 hours of this was for labor. I was okay with the price as it including all the install hardware and the install itself was done cleanly. However, I never received a quote or an estimate and was just told the total at the end when picking up the car. They finished at the end of their day and sent me on my way without really showing me what was done. Including where things were installed. The second lapse in communication is with the LC2i. When I dropped the car off I listed the components I had for them to install. They never called or asked where to install the LC2i or the amp. In my past experiences these ended up in the trunk so I didn't think I needed to be specific. They ended up putting the amp under the passenger seat, which is okay but not ideal. It's good that I can access the controls to tune the system but when the seat moves forward to let someone or my dog in the back seat, the amp is exposed to being stepped on if someone isn't careful. The LC2i unfortunately was hidden under the dash, like it's a high low converter. Leaving it completely inaccessible and i was unable to use any of the adjustments to tune it, or have easy access to the outputs for future expansion. I was disappointed that these locations were not seemingly thought through with accessibility in mind, and that I was not asked for preference before they decided to hide the lc2i. When I called back and spoke with Guy, he at first offered to move the lc2i for additional labor costs, but after hearing my concerns he graciously offered to schedule another appointment to have them relocate it free of charge. This was very positive and appreciated. I'm not always comfortable having someone "redo" work on a car, and instead offered to buy some additional gear so I could pay them to install those and have them move the lc2i while they were at it. They price matched/beat crutchfield on the items I wanted, which also great. But then the quote to install a jl audio rd400 and upgrade the component speakers in the front doors was $845 (for parts and labor). I had to decline the quote. I will say that while their prices ultimately aren't for my preference, the work was done well and they were reasonable when hearing my concerns. If you go with them, please over communicate instead of simply hoping for the best as I did and you should be left a happy customer.

McDonald Hyundai - Waiting room upstairs

McDonald Hyundai

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TLDR: Skip the clowns on Arapahoe--this is the dealership you want. Kenny and his team actually…read moregive a damn and will take care of you the right way. I came here after a nightmare experience at a nearby competitor that ended in a blatant $1,400 bait and switch on a lease deal. I was ready to walk away from the whole thing. I walked in hoping to prepay a 24-month lease and was bracing myself for a battle just to get close to what the other place had originally promised. Not only did Kenny beat that number out the door, but he also took the time to offer real advice that showed me this dealership actually values long-term relationships--not just quick sales. After Kenny locked in the numbers, I worked with Matt, the salesperson, who was patient, understanding, and genuinely helpful. He walked me through the features of the car without the usual pushy vibe you get elsewhere. I wrapped everything up with Grant in finance. Super sharp guy--he was transparent about every line item, walked me through the optional add-ons, and even gave me solid insight into what the dealer checks for at lease turn-in. Zero surprises. In an industry full of games and gimmicks, this team was a breath of fresh air. Kenny especially deserves a shoutout--if he could turn my day around after what I'd just gone through, I have no doubt he'll take care of you and your family too.

This place is high-pressure horrible sales and don't even offer your discount. They'll waste your…read moretime and run through the ringer. I would never go here go to any place but here this is a horrible place to go to.

AutoNation Ford Littleton

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(402 reviews)

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Midas - Jay has been my go-to man for over 4 years, Priceless customer service and trustworthy sometimes inventive

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Jeff the manager and Ben the tech were some of the best and honest mechanics I've ever met. We…read morewere driving through town and our check engine light came on. Other shops tried to use the scare tactic but Jeff spoke to me like a friend and after he did all the tests, he made the best recommendations. These are the guys who want taking care of your vehicle. I can't recommend them enough so please use them for your next service

Adjunct to previous review! Jay, Bryan, Joe have kept my Toyota Scion running beyond all Toyota…read moreexpectations! 230,000. miles. Prices are more than reasonable! Care is always attentive with explanations to a "Car Idiot" which would be myself. Their dignoises are spot on; often with very creative ideas, adding a belt to bypass an extremely repair, more than my "Rudi" Toyota Scion is worth. The offices are always "Clean" and the Car Bays are always full, yet they find the time to get most everyone in and out on a more than timely basis. Beyond Car Services with reasonable prices and a continuous flow of returning to new customers, the personal service is impecable! The sitting room is Clean, serving coffee and fresh water, plus WiFi and a TV if one is interested. This is a Team who share the responsibility of any given vehicle entering their lot! These days getting there is a bit out of my way, and I will NOT go to any other place, for Midas Team on South Broadway are to be fully trusted and knowledgeable regarding all cars including Hybrid and Electric. Thank you for the years of great service!

Christian Brothers Automotive Highlands Ranch

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I initially reached out to Christian Brothers on Yelp for a quote to repair my car and was assisted…read moreby Jared. He helped me to determine a price for service (very, very reasonable) and I scheduled the appointment from there. Upon arriving, I was immediately helped get through the details of my repair and we were off to the races. Because I needed a ride upon departure, they provided a free shuttle (most places will not) to my residence. Once finished, they contacted me, I scheduled another shuttle to return (again, most places will not do this), and within 12 minutes, I was on my way again. Back at their shop, they explained my bill, the work they completed, and we took care of the bill. I am extremely happy that I found these guys. They provide excellent customer service, their genuinely good people, and I would recommend them to anyone needing help with their vehicle. A special thanks to Devin for his orchestration of the entire process. Kudos! FIVE BIG STARS!

I brought my car in for a stalling issue. The initial diagnosis cost $775 to replace a battery…read morecable and add a ground screw, which felt very high. Afterward, I was told the car had multiple oil and coolant leaks and was quoted an additional $3,500 for repairs. On a car worth about $4,000, this didn't make financial sense. When I declined the extensive repairs, there was no discussion of smaller, interim solutions or things I could try myself; the only suggestion was financing the full amount. The immediate next step was being asked to retrieve my vehicle. The shop was extremely busy, and I left with the impression that they prioritize large, high-cost jobs. Disappointed with the experience and lack of flexible solutions, I will not be returning. Update to my previous review: It's been two weeks since I picked up my vehicle, and I have not observed any oil on my driveway. This seems inconsistent with what I was told about the severity of the oil leak issue during my visit. I have checked the oil level multiple times and it appears to remain at the same level. After posting my initial review, I received several phone calls from the shop owner requesting that I modify my review. I eventually asked that these calls stop. Service details: I paid $180 for initial diagnostics, during which I was told there was an 80% probability that the problem was my battery cables. I then paid $235.19 for new battery cables, but it did not resolve the issue. A subsequent diagnosis costing $359.98 identified a bad ground wire, which was then repaired by tapping in a new wire. Additional observations from my service experience: When I collected my vehicle, I noticed what appeared to be a black, grease-like substance on the exterior door handle that was not present when I dropped it off. I also discovered that the front emblem was no longer attached to my vehicle. When I inquired about this inside the shop, staff located the emblem and handed it to me and told me it fell off when they closed the hood. I check my fluids every month, this has never happened to me. There was no offer to repair the damage.

Courtesy Acura - autorepair - Updated October 2026

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