TLDR: Skip the clowns on Arapahoe--this is the dealership you want. Kenny and his team actually give a damn and will take care of you the right way. I came here after a nightmare experience at a nearby competitor that ended in a blatant $1,400 bait and switch on a lease deal. I was ready to walk away from the whole thing. I walked in hoping to prepay a 24-month lease and was bracing myself for a battle just to get close to what the other place had originally promised. Not only did Kenny beat that number out the door, but he also took the time to offer real advice that showed me this dealership actually values long-term relationships--not just quick sales. After Kenny locked in the numbers, I worked with Matt, the salesperson, who was patient, understanding, and genuinely helpful. He walked me through the features of the car without the usual pushy vibe you get elsewhere. I wrapped everything up with Grant in finance. Super sharp guy--he was transparent about every line item, walked me through the optional add-ons, and even gave me solid insight into what the dealer checks for at lease turn-in. Zero surprises. In an industry full of games and gimmicks, this team was a breath of fresh air. Kenny especially deserves a shoutout--if he could turn my day around after what I'd just gone through, I have no doubt he'll take care of you and your family too. read more

McDonald Hyundai - Car Dealers Near Me - Highlands Ranch, Colorado

This place is high-pressure horrible sales and don't even offer your discount. They'll waste your time and run through the ringer. I would never go here go to any place but here this is a horrible place to go to. read more

DO NOT USE THIS DEALERSHIP! They have a D- rating with the BBB with 8 unanswered complaints! We purchased a used Hyundai Sonata in April 2026, since it is used we purchased the Platinum Extended Warranty. We were told they inspected it completely and when we test drove it we did not realize they had turned off the blind spot monitor. After purchasing we realized almost immediately the blind spot monitor did not work. On June 4th we called and talked to the manager Spencer who worked with us to use the warranty to have it fixed, he left a voice mail saying it would be fixed and we only had to pay the $500 deductible. We finally were able to take it in to be fixed on September 25th where we found out Spencer no longer works for Hyundai and the new manager Ali had little interest in helping us use the warranty we purchased to fix the broken sensor. The new manager informed us they actually do not fully inspect used vehicles completely but they only check them for safety. We shared the voice mail which he gaslighted us to say it was not saying they would cover it but only that he activated the warranty. Now there is nothing we can do to use the warranty we purchased since it was broken when we purchased it and apparently the warranty is only for items broken after we purchased it. AWFUL Experience and they just do not care. read more

Snarky service department. We had an appointment for 9:20AM-10:20AM. We were told that they are pretty busy today but I thought since we have an appointment, we would be out of here at a reasonable time. It's currently 12:10PM and we're still here waiting with a "we're working on it" reply to an estimated time we can get out of here. Also, $120 and $130 for an engine air filter and cabin air filter is highway robbery. read more

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I, against my better judgement called to make a service appointment for 4 recalls that were due on my 2020 Palisade. I asked when I called, and on 3 subsequent calls , if they had all of the parts. I would need to leave my car for the day and they'd give me a loaner. When I dropped off the car. They said it'd be ready by 4:00. The service advisor was Candace. She was extremely rude when going over the rules of the loaner. She never went over the recall items. Told me how much I'd be charged if I broke any of the rules. I called at 3:30 to ask if it was ready- nope. They didn't have the parts. It would be the next day. I am self employed, I own a pet business and have dog crates in my car 24/7. I had to empty everything out for this appointment. And I had to get everything put back inside once I had my car back. I explained that they were costing me income- she didn't care. She blamed everyone else for the mistake. I went to pick it up at 11:00 the next day. After receiving a text to make sure the gas tank was exactly as full as when I picked it up. She threw my key at the guy next to her so he could take payment. He took payment, didn't explain any of the work done and took me to my car. Candace did say one thing- where are the keys for the loaner? I also had them do an oil change, I did get a message from the service guy that the air filter needs to be replaced. I authorized that but never heard back. Hopefully the oil change and all of the recall work was done. They did charge an extra $30 labor to replace the filter, which is odd since they had it out for the video they sent. I did call and leave a message with the service manager, and so far he has not returned the call. Candace may want to rethink the customer service role, as it was not at all important. It seems that getting as much $$ from the customer is the big priority. Why be nice for recall work since you don't make $$. Unfortunately for McDonald Hyundai, when I replace this car, hopefully with a Santa Fe, I will not purchase it from them. All they had to do was honor their word. Nope. Extremely bad customer service!!!! I with I could choose no stars. read more

DON'T BUY A HYUNDAI. Here are my version of the events: I bought my son a Hyundai Santa Fe for $17,500 (all in) just two years ago in 2023. The first year (2024), we had an engine issue, so we took it to our honest mechanic to fix. He said there was a known issue with the engine (https://www.youtube.com/watch?v=KNCju7ZX5Xg) that was not disclosed during the purchase, and we should go to McDonald for assistance with getting the engine fixed. We took the Santa Fe to McDonald Hyundai, and they fixed the issue; however, they said to bring it to them to submit for the recall if the issue persists. FYI - the issue relates to acceleration. When the issue reoccurred last month, we took it back to McDonald Hyundai. They submitted the recall request to Hyundai, and they denied it because Carfax didn't have oil change records from the previous owner from 2017-2019. I appealed to Hyundai that not all car owners use a Carfax oil provider, but they denied it without discussion. What's WORSE is that McDonald Hyundai sold me the car 4 years after the last 'delinquent' oil change, and they are throwing their hands up that this is a Hyundai issue. Well, your name is MCDONALD HYUNDAI. Also, they said "we don't inspect used car engines" for issues. Excuse me? If I sold a $10 microwave on Facebook Marketplace, the buyer would expect to receive a working product. I went to McDonald Hyundai for remediation, and they said they would "work with me to make this right". Their version of "working with me" consisted of a one-time offer of $1,500 to send the car to auction. They also quoted me $7,100 for a new engine. Adding insult to injury, I also purchased a used Honda Accord on the same day in 2023 from McDonald, so I paid them $35k for two cars. I emailed their Service Manager for a resolution. My proposed resolution was a 50/50 split of the $7,100 engine replacement, but senior management stated "we will not be assisting with any level of participation." There are two truths I have observed: 1. Hyundai is a foreign business, with no controls, and no one can rely on them to do the right thing. 2. Doug and Michael McDonald do NOT operate a dealership that's consistent with their stated values of "Buying a vehicle is more than just a transaction. It's a relationship." and "Doing right comes naturally". I hope no one has to deal with Hyundai or McDonald Hyundai in the future. They are dishonest, cowardly, and NOT interested in anything more than the financial transaction. Another example why car dealerships need to go to a different pricing model. Otherwise, it's just a shell game, and the customer is always the loser. PS - Hyundai corporate was so cocky, they actually gave me the link to the Better Business Bureau and said this is my only recourse. Upon reviewing McDonald Hyundai's BBB site, they have a cumulative D- rating. read more

McDonald Hyundai - First car - Jacob - Car Dealers Near Me - Highlands Ranch, Colorado

Dishonest business practices here. Recently purchased an Ioniq 5 which had a broken windshield on transport, the sales manager said they would replace the windshield and it would be ready by Monday (vehicle purchased on Friday). That entire week came and went, and it took 8 days to replace a windshield (Safelite does this in 2 hours??). Since it took so long the sales manager and sales man said they would provide some free all weather floor mats, but only if I agreed to give them an excellent review (This is a shady business practice in itself). I agreed and provided a glowing review to them. After around 2 weeks after picking up the vehicle there was no communication at all. I reached out and the sales man was grumpy and said I wouldn't be getting the mats and they were backing out of the deal since I didn't answer 1 or 2 questions on their survey to exactly how they wanted (Even though it was an excellent review). The sales man even tried to make me feel bad about this and said he wouldn't be getting extra money or something because of this. Completely dishonest to pull out of an agreement and also to require your customer to fill out a survey exactly and lie about things so it showed up as perfect. Be wary of this dealership and any "promises". read more

I brought my 2013 Santa Fe to the dealership on Friday morning, June 19, 2026 . The vehicle was still under warranty. They did not get to the car until the following Wednesday. I called and they said they had to order a part. I asked what issue they were ordering a part for and they did not know so they researched it and informed me. They told me it would take 3 days to get a part. So my car was sitting at the dealership for 2 weeks before it was fixed. Very little communication during that time frame. They arranged a Lyft service for me to get a loaner car that I ended up using for 2 week. They have a relationship with Lyft and that did not go well and was charged for 4 rides versus 2. Lyft would not do any thing. The dealership would not either. So I had a $100 fee on my credit card. The dealership they could do nothing about that. Really? The Service Manager agreed I did not have to fill the gas tank on the loaner and they filled up my gas tank. All in all it was not a great experience. When the dealership was in a different location it was a smaller operation but had great customer service. I'm not sure I will be returning to this particular location. read more

First time to their service department. The visit was great, the price was below independents, done early and the waiting room is like a four start hotel. read more

The salesman Arelious sold us an Ionic 5 and we love the car and the buying experience with him.was very pleasant. I would highly recommend him He was good about following up with us even after several weeks to see how we were doing and to make sure we were still doing well. read more

Do not take your car to be serviced there. They love to upsell unnecessary services. My car only has 7500 miles and they convinced my husband to purchase an engine restorer treatment to remove built up sludge. Totally unnecessary for a car using synthetic oil with low mileage. I consider that elder abuse because my husband is 77 years old. Beware!!!!! read more

Scheduled an appointment online to have our Hyundai Elantra serviced. Received a call from a representative that stated because it's a check engine light they will not honor our Saturday appointment. We could bring it in Monday through Friday. I told them that we work and could not be without a vehicle and asked if there was a loaner car available to which we were told no. I then asked to speak to a manager, and that manager of the service department told us that because the car is over five years old, he would not give us a loaner vehicle and he did not want our business, and that he was going to report me to legal if I posted this Google review. Since I have freedom of speech because this is America, I am posting my honest Google review so that everybody knows that if you buy a Hyundai and your check engine light comes on this Hyundai dealership will not service you! read more

Great people to work with especially John Karimy who leased me my first electric vehicle.

Do not believe their claim to "fully inspect and recondition used inventory to their high standards." I just drove 90 minutes to test drive a vehicle with a broken front axle they fully knew about. It was unsafe to drive. When I questioned why they had the clearly unfit car for sale, the manager said she would have it fixed but I'd have to pay for it. read more