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    Stevinson Hyundai

    3.3 (90 reviews)
    Closed Closed
    Updated a few days ago

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    6 years ago

    KEEP DRIVING. Something happened to this place. They lied. They didn't do the job I paid them for. Took a week to get my money back.

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    9 years ago

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    7 years ago

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    Page 1 of 3

    Ask the Community - Stevinson Hyundai

    Review Highlights - Stevinson Hyundai

    We got all of our questions answered, were given all of the options and ended up with my lovely new Santa Fe.

    Mentioned in 10 reviews

    Read more highlights

    Stapp Interstate Toyota

    Stapp Interstate Toyota

    (188 reviews)

    I came here because I have a brake light that's been on the fritz for years. I usually avoid…read moredealerships like the plague because I know how scammy and sketchy their service departments can be. However, I didn't really see any other option at this point because it has just been a nonstop issue for years. And the good news is, they fixed it and it was pretty cheap compared to what I was potentially expecting. However, driving home I noticed that my hood was flapping a bit. It was a windy day so I wrote it off to that for a couple minutes. But then it was like, "This isn't right." So I pulled off the interstate and saw that they had popped the hood and must have forgotten to close it. Obviously an easy thing to just pop it back closed, but I'm very glad it hadn't flown open while I was driving and potentially come off. Also, why were they popping the hood when I came in for a brake light repair? I admit I'm not very knowledgable with cars so it might have been related. But it's a crazy lack of oversight to just forget to close the freaking hood. And I hope that was the only thing that went wrong and I'm not just missing something else due to my lack of knowledge.

    I brought my 2025 Camry in for a TPMS malfunction warning on what should have been a relaxing…read moreSaturday morning. Instead, what followed consumed my entire day and left me frustrated, out $199, and completely let down by a dealership that had every opportunity to make this right. From the moment I walked in I was informed of a $230 diagnostic fee with no guarantee it would be waived -- even though my car is still under full factory warranty. The stated condition was that if the cause turned out to be something outside of warranty coverage, the full $230 would stand. When the service advisor came to the waiting area to ask about my tires, I mentioned I had recently had a winter-to-spring tire swap done at Discount Tire. She surmised on the spot that Discount had not properly reprogrammed the sensors and that because the cause was external to the vehicle, the warranty would not cover it -- but she would reduce the charge to $199 plus tax. No negotiation. That was simply what I was told. When I checked out and asked the service advisor what the $199 was for, her entire response was a single word: "Labor." No elaboration. No breakdown. Just "labor." For nearly $200 on a car still under factory warranty, I deserved better than that. The issue was ultimately confirmed as incorrect TPMS sensor IDs -- a programming problem, not a hardware failure. What made this experience truly infuriating was what followed. My invoice was so poorly documented that it contained no separate technician cause and correction notes -- just a muddled block of text that didn't clearly explain what was found or what was done. I needed that documentation to seek reimbursement from the tire shop. A completely reasonable request. Instead I spent the better part of my Saturday being passed around, ignored, and ultimately stonewalled. A separate representative who called me after the fact claimed that Discount Tire wouldn't have the equipment to reprogram Toyota TPMS sensors -- an assertion that is simply incorrect. TPMS programming tools are industry standard at every professional tire shop. This felt like a convenient deflection rather than an honest assessment -- and frankly, it was insulting to my intelligence. That same representative attempted to transfer me to Ryan, the service manager. The call dropped after six rings. Ryan never called me back. I then called him myself and left a message. Still nothing. A service manager who can't be bothered to return a customer's call says everything about the culture at this dealership. When I followed up by text requesting clearer documentation, the advisor acknowledged the invoice was inadequate and said she would relay the feedback to her service manager. No offer to correct MY paperwork. No follow-up. Just silence. On a Saturday. When I was sitting there waiting for help. I've since canceled my 15k service appointment and will be returning to the dealership where I purchased my car. I came in with a straightforward problem and a reasonable request. I left feeling dismissed, overcharged, and robbed of my entire Saturday. Stapp Toyota lost my business today over a documentation request that should have taken five minutes to fulfill.

    Insight Automotive - Lots of AWD and 4x4 SUVs on the lot!

    Insight Automotive

    (5 reviews)

    Scott is not a man of honor before greed. After agreeing to accept my truck on consignment, he…read morecharged $500 to cover a detail and inspection. The inspection purportedly indicated some work to be done, and he wanted to either fix or renegotiate the list price. I asked for the paperwork and details, for which he refused. I decided to sell myself. The truck was returned, not detailed, and no paperwork for the purported inspection. After requested either a full refund, or partial refund for the services not performed (detail), telling him I'd be happy to pay for the inspection if he provided the information, he declined and stated it was nonrefundable. Pretty sad. I would NOT recommend Insight Automotive, even though he will convince you he's a hand shake kind of guy, and a man of his word. Terri Iverson

    We searched diligently online for a high reliability rated consumer reports vehicle and found that…read moreScott at Insight Automotive had the car we were looking for. Are 2010 Ford Edge Limited was priced fairly not high or low. The car was thoroughly inspected before buying. They put on new all weather tires and new brakes on all four period after the test drive we noticed a few areas on the body and a small rattle in the front only when you turned in a sharp Circle. Scott was very professional and diligent to fix all of the items we requested before buying the car. We were very pleased with the attention to detail and also enjoy it the Christian music that was playing in the waiting area. We drove over an hour all the way from Lone Tree and took a chance and had a wonderful experience. Cannot recommend them enough. Very solid honest and trustworthy people that follow through and the price is the price similar to CarMax. Best of luck in the future for insight automotive and thanks for a great experience. Matt and Rebekah :)

    Stevinson Hyundai - car_dealers - Updated May 2026

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