Awesome experience! Be sure to look at other reviews outside of Yelp like DealerRater, Google, and…read moreCars.com as they are all great. Not sure what's going on w/ Yelp but it's not an accurate representation of my experience. I called Booth on 1/29 and spoke w/ Rick. Set up an appt for the following day for the vehicle I was looking for. I arrived on 1/30 with the vehicle pulled up and ready for my inspection. Rick came in on his day off to assist with the test drive and answer any questions. It was all very low-pressure and Rick was personable and worked with me, explaining options without pushing unnecessary options or warranties. This was the easiest and fastest vehicle purchase I have ever been a part of. Thank you, Rick, and thanks Booth Motors!

Salesman Axel was great, he helped try to find cheaper insurance rates, and get the payment down…read more But we couldn't get a good insurance rate on the car we wanted, so we ended up saying no after a lot of back and forth (my boyfriend was having a hard time saying no and was trying to justify it). Then I'm assuming the finance manager? Was not polite in anyway, talked to us like kids in trouble, called a customers trade in car a pos. Yes it may be but customer service? Just a very rude guy.. would recommend Axel if you go.

I recently had the pleasure of working with Cody while I was out of state, and I honestly couldn't…read morebe more impressed by their level of service. Even though I didn't end up purchasing the car I was interested in, the experience was top-notch and worth mentioning. From the moment I contacted them, Cody was incredibly responsive and helpful, patient, never pushy and most importantly transparent. He was genuinely interested in helping me, even though I was not local and couldn't come in for a test drive. Their professionalism and customer-first attitude stood out, making me want to purchase a car from them hopefully in the future. I can't recommend them enough for anyone looking for a seamless and hassle-free car-buying experience, whether in or out of state! I do need to give James a shoutout as well. He hopped on a late afternoon call with me and was so patient, transparent, and understanding as well which was so comforting to know as he was the sales manager. overall, great team, great guys, great cars!

Went in for a safety recall…read more I did love the video the tech sent; it was great how the technician explained things in general about the health of the vehicle. Kai (sp?) and Mercedes at the service desk are great, wonderful personal customer service, at the service desk. The challenges: Communication. I left multiple voice messages over several days for the service center, requesting a return call to schedule a service. I never received a phone call back. I brought my vehicle in for a safety recall, and when the technician sent me the video inspection of the vehicle, he didn't mention that the safety recall issue had been fixed let alone what he did to fix it. I received two different texts from two different phone numbers that had texted me about my vehicle being ready for pick up or asking me if I wanted to complete a $450 wheel service. I replied to both numbers, asking to confirm the safety recall had been fixed, no replies to my text. I then attempted to call the service desk and kept being put into voicemail, but I know voicemails aren't returned. The safety recall letter mentioned that the dealership may be able to provide me transportation. I work 1.7 miles down Ken Pratt Blvd. I was offered a loaner car. It didn't make sense to me to borrow one of the loaner cars for a 4 mile round-trip to for the loaner to sit in my work place parking lot and not be available to another customer. Each time I have come in I've used Lyft for the 1.7 miles to my office and the 1.7 miles back to the dealership. A friendly customer service ride would've really been the shining star of customer service. I'm grateful for the free oil changes that I received when I purchased my vehicle and that McDonald Mazda North was able to do those for me. But I won't be back now, unless for a safety recall, now that I've used up the free oil changes. I'll be going to a smaller more personal mechanic. Y'all have a business to run and you have certain goals for your business. Your goals and my customer service experience hopes just don't align.

Hands down, the most honest, dependable and trustworthy auto repair shop anywhere. Seriously, Mark,…read moreFrank & Co. are as good as it gets. They have no interest in trying to force the highest $ repairs on you - they give you options and tell you what you *truly* need, which is always well below the most expensive option. I take all my hoopties to these guys and have done for years. Their work is top notch all the way. Never one issue - not one! They are great guys who explain the issue to you and lend expert guidance. Shop local - shop Auto Sport!

I just picked up my Jeep Grand Cherokee from Autosport after the Check Engine light came on. After…read morethe diagnosis, I was told it was a misfire and they would have to change spark plugs and swap the ignition switch wiring, and all would be fixed. I was charged $1042.91 and the engine light is still on, and no one seems to know what the problem really is! Labor alone was $788.58. The mechanic mentioned they might have to do deep dive and could cost me thousands more. The Jeep has 72500 miles on it. I fully expected my car to be repaired, and it's not, and Autosport has really no clue what is wrong. I have heard great things about them, but this is not right.

Well, this is a first for me. I've never given a positive review when I did not purchase a product…read more I was doing a comparison between apples and oranges, Toyota and Honda. Sandra, my sales specialist, was STELLAR. She and her management did everything possible to get me into the vehicle I wanted. I really liked both vehicles. I really liked both sales associates. The ONLY reason I did not purchase from her is that the Honda dealership is 30 minutes walking distance from my home, not 30 minutes driving distance from my home. I work an overnight shift, and when I take my vehicle in for servicing, I just drop it off, go home and sleep, and pick it up again without having to wait for a shuttle service to take me there and back. That is the only reason I selected to not buy with Sandra and Toyota. Anybody living north of the Denver metro area, please go see Sandra at Stapp Interstate Toyota. She will do absolutely everything that she can to get you into the vehicle of your choice. I'm just sorry I'm not independently wealthy and could afford both vehicles. Thank you for everything, Sandra.

Will not reset an error code without charging a $250 diagnostic…read morefee................................................................................................

We were in the market for a used truck and CarGurus lead us to this gem! Andrew was most helpful…read moreand super friendly! The truck we were interested in was just as advertised! G2 fixed a chip in the windshield and were very upfront! Everyone we worked with was extremely friendly and helpful (even answering a million questions!)! If you are in the market for a used vehicle, give this place a try! You won't be disappointed!

We went to see a car and bought it from Kaylee! She was communicative, knowledgeable, and willing…read moreto find us answers if she didn't have them. She made the buying process easy and we got a car that fit our budget and our lifestyle. I highly recommend the business as well as Kaylee!

Long-time Lexus lease customers here. We came in to buy out our current lease with our own…read morefinancing already secured through PenFed Credit Union and let the dealership know in advance that we'd be bringing a certified check to close the deal. Rather than complete a straightforward transaction, our sales contact told us Stevinson Lexus of Frederick "does not work with PenFed," asked what rate we had, and offered to reroute our financing through one of their partner banks at a matching rate. That's a dealer reserve grab, not customer service. There is no legal or operational reason a dealer cannot accept a certified check from any bank for a lease buyout. Disappointed after years of loyalty.

Plenty of inventory, easy to work with sales people and none of the BS tropes you'd expect at a…read moredealership. Had us in the truck we decided with without any problems.

This places sells unsafe vehicles. I purchased the vehicle brought it home and it sat for a while…read moredue to it being riding season. I started to drive the vehicle more and noticed a horrendous sequel coming from the rear end. So I ordered brakes for it. One of the brake pads was put on backwards!!! This is something that should've been caught during a safety inspection. I contacted the dealer and they informed me they would do nothing about it. Very displeased considering I purchased this as a family vehicle. Make sure that you have a separate vehicle inspection done before purchasing.

I highly recommend I-25 Kia dealership, and particularly the salesperson Carlos Rubio, who made the…read moreentire buying process very simple, stressless, and efficient. I purchased the vehicle remotely from out-of-state, due to I-25 Kia being one of the few Kia dealerships not charging a dealer markup on the Telluride. I was able to do all the purchasing paperwork & loan paperwork online, then sign some paperwork that was mailed to me. I really appreciated not receiving any hardsell on the extras options. Then when I picked up my vehicle, it was very quick, around 15 minutes, for them to show me the features, and then I was on my way! I would send anyone wishing to buy a Telluride (or any Kia, for that matter) to Carlos Rubio at I-25 Kia!

Service department doesn't know what the word service means. The lack of communication and struggle…read morewith time management is egregious. I am a FT Uber driver, my car being my only job. It went in for an engine problem that was determined to be covered under my warranty - I was not given a rental to use for an entire week, leaving me with no income. During the course of my cars stay, I think I was given an unprompted follow-up by the staff maybe twice. Can't count how many times I heard "we will give you a call with an update" without hearing anything for over a day, everytime I've gotten an update I've had to reach out. As of yesterday, my car has been in this shop getting its repairs for a MONTH. I am finally going in to pick it up today. This has been a nightmare. I can't speak for the sales department, but given how my engine gave me problems I couldn't have prevented or caused before it even hit 100k mi, I can't even say I recommend Kia as a brand. Holler at Toyota if you want a longer lasting car. And if you're in need of service, with any ability to go elsewhere- drive right past this place and keep going.

First I would like to thank my mom for paying the bill. If…read moreI could give 10 stars I would. Very knowledgable and friendly staff. They kept me up to date on the repairs I wanted done and future concerns they noticed. I was never pressured into a recession. They offered me recommendations to keep me vehicle running correctly. During the process the emailed me reports with photos. They earned my business and my family's business. Thanks you to Todd and the entire staff. Have a safe Holiday season!! Best reguards, Jason

BG Automotive? More like "BS" Automotive. The one star is for an oil change (since 0 stars is not…read morean option). BG Auto IS SHADY, smooth talking for sure, but A RIP OFF. STAY AWAY. This is a lengthy description, but it's not half the story. To all the glowing 5 star reviewers - check your invoices. The problem started with their "courtesy inspection" accompanying the oil change, where half of their recommendations (deemed red flag "Requires Immediate Attention") ultimately turned out to be mostly unnecessary and absurdly expensive. That became apparent only after paying. My bad, of course, I obviously should have asked to see a detailed estimate prior to the work. The initial estimate did not provide parts or labor detail & appeared to indicate the work was part of a "complete tune up." Upon dropping off the truck, "Service Advisor"Jesse stated that Champion copper spark plugs had been factory installed on 2013 RAM 2500s, so that was best & what BG would install. Classic BAIT & SWITCH: BG charged $508.48 for a set of 16 plugs! When I challenged the bill, asking if "kryptonite plugs" were installed instead, Jesse indicated, no, the copper plugs were used... then he checked his computer & stated, actually no, in fact the [far] more expensive NKG iridium plugs were installed. "They're much better because they last up to 100,000 miles," he emphasized. I replied, "Great. BG just changed out NGK iridium plugs that had been in the engine already, with only 60,000 miles on them." The WORK WAS COMPLETELY UNNECESSARY. Also on the bill was a "TOTAL FEES" charge of $175.77 (yes, that specific), but with ZERO DETAIL of what those fees were for or how they were calculated. Jesse couldn't provide that detail either, "It could be shop supplies, or hazardous disposal - you know, those state regulations - it could be almost anything." Note there were no hazardous materials involved with this work, such as a tire or battery disposal fee. (Google search indicates: In Colorado, shop fees are usually calculated as a percentage of the labor cost (e.g., 5-10%) and are often capped at a maximum amount (e.g., $25 to $50). Also, Colorado statute requires the repair invoice to have some kind of description of these fees, and further, "a description of each part by name and identifying number." Nowhere on the invoice was the type of plugs installed specified, either. You get NADA DETAIL from BS Automotive. Finally, while repair shops typically mark up parts 70-100% of wholesale price, BG is marking up parts in the ballpark of 100% of retail price. (If you can pry out of them the parts brand they say they'll use, you can easily verify this with a Google search at their counter.) They should be ashamed and embarrassed for what they're charging the hardworking folks of Longmont. When pressed to justify the charges, Jesse insisted they were competitive, "within 5% of other local repair shops." More BS. Comparing apples to apples (parts & labor only), the local dealership quoted over $200 less, the Loveland repair shop I've frequented in the past was over $400 less (obviously, checked after the fact...). If the handful of other shops Jesse quoted are actually within 5%, they are ripping us off too. Jesse would not budge on the final bill, but he did offer to comp me an oil change. As if! I had already told him I would never set foot in BG Automotive again. However, I would take a call from the BG Automotive (Owner) to provide the rest of the story about this pathetic BG encounter.