1. Insight Automotive

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Longmont, CO

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Insight Automotive

4.2 (5 reviews)
Open • 9:00 am - 6:00 pm

Services - Insight Automotive

Auto brake repair

Auto engine repair

Insight Automotive Photos

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McDonald Mazda North

McDonald Mazda North

(16 reviews)

I recently had the pleasure of working with Cody while I was out of state, and I honestly couldn't…read morebe more impressed by their level of service. Even though I didn't end up purchasing the car I was interested in, the experience was top-notch and worth mentioning. From the moment I contacted them, Cody was incredibly responsive and helpful, patient, never pushy and most importantly transparent. He was genuinely interested in helping me, even though I was not local and couldn't come in for a test drive. Their professionalism and customer-first attitude stood out, making me want to purchase a car from them hopefully in the future. I can't recommend them enough for anyone looking for a seamless and hassle-free car-buying experience, whether in or out of state! I do need to give James a shoutout as well. He hopped on a late afternoon call with me and was so patient, transparent, and understanding as well which was so comforting to know as he was the sales manager. overall, great team, great guys, great cars!

Went in for a safety recall…read more I did love the video the tech sent; it was great how the technician explained things in general about the health of the vehicle. Kai (sp?) and Mercedes at the service desk are great, wonderful personal customer service, at the service desk. The challenges: Communication. I left multiple voice messages over several days for the service center, requesting a return call to schedule a service. I never received a phone call back. I brought my vehicle in for a safety recall, and when the technician sent me the video inspection of the vehicle, he didn't mention that the safety recall issue had been fixed let alone what he did to fix it. I received two different texts from two different phone numbers that had texted me about my vehicle being ready for pick up or asking me if I wanted to complete a $450 wheel service. I replied to both numbers, asking to confirm the safety recall had been fixed, no replies to my text. I then attempted to call the service desk and kept being put into voicemail, but I know voicemails aren't returned. The safety recall letter mentioned that the dealership may be able to provide me transportation. I work 1.7 miles down Ken Pratt Blvd. I was offered a loaner car. It didn't make sense to me to borrow one of the loaner cars for a 4 mile round-trip to for the loaner to sit in my work place parking lot and not be available to another customer. Each time I have come in I've used Lyft for the 1.7 miles to my office and the 1.7 miles back to the dealership. A friendly customer service ride would've really been the shining star of customer service. I'm grateful for the free oil changes that I received when I purchased my vehicle and that McDonald Mazda North was able to do those for me. But I won't be back now, unless for a safety recall, now that I've used up the free oil changes. I'll be going to a smaller more personal mechanic. Y'all have a business to run and you have certain goals for your business. Your goals and my customer service experience hopes just don't align.

i25 Kia - Low on coolant

i25 Kia

(72 reviews)

I highly recommend I-25 Kia dealership, and particularly the salesperson Carlos Rubio, who made the…read moreentire buying process very simple, stressless, and efficient. I purchased the vehicle remotely from out-of-state, due to I-25 Kia being one of the few Kia dealerships not charging a dealer markup on the Telluride. I was able to do all the purchasing paperwork & loan paperwork online, then sign some paperwork that was mailed to me. I really appreciated not receiving any hardsell on the extras options. Then when I picked up my vehicle, it was very quick, around 15 minutes, for them to show me the features, and then I was on my way! I would send anyone wishing to buy a Telluride (or any Kia, for that matter) to Carlos Rubio at I-25 Kia!

Service department doesn't know what the word service means. The lack of communication and struggle…read morewith time management is egregious. I am a FT Uber driver, my car being my only job. It went in for an engine problem that was determined to be covered under my warranty - I was not given a rental to use for an entire week, leaving me with no income. During the course of my cars stay, I think I was given an unprompted follow-up by the staff maybe twice. Can't count how many times I heard "we will give you a call with an update" without hearing anything for over a day, everytime I've gotten an update I've had to reach out. As of yesterday, my car has been in this shop getting its repairs for a MONTH. I am finally going in to pick it up today. This has been a nightmare. I can't speak for the sales department, but given how my engine gave me problems I couldn't have prevented or caused before it even hit 100k mi, I can't even say I recommend Kia as a brand. Holler at Toyota if you want a longer lasting car. And if you're in need of service, with any ability to go elsewhere- drive right past this place and keep going.

AAMCO Transmissions & Total Car Care

AAMCO Transmissions & Total Car Care

(16 reviews)

Late one night, my car would no longer accelerate, reverse ect... it was towed to AAMCO on the…read moremorning of the 26th (on the recommendation of a local Car Repair place, that does not work on Transmissions/ axels). Ken (at AAMCO) was very nice and said they would have a look and contact me as soon as they had some news... Long story, short: These guys are great! They diagnosed may car quickly, kept me updated everyday, were very efficient, and the price for the work was very reasonable! My CV Axel had to be replaced, and they got one from Salt Lake City within one day and had it installed the following day. They also cleaned & flushed the transmission of any metal filings from the shredded axel. Ken called me each afternoon (my car was there for 3 days total), updated me on what they had done, were going to do, and what the current cost was. The total cost for all the work even turned out to be a little less than the final estimate he had given me. All in all, I found the guys at AAMCO to be really great to work with and if (unfortunately) I have another issue with my car, I will definitely take it back to AAMCO. Thanks guys!

Brandon and Brogan are a dynamite team with superb customer service and highly competent…read moreprofessionals all around! I HIGHLY recommend this for all RV maintenance and repairs. Easily the best RV mechanics in NoCo! Their prices are competitive, and their service is unmatched!!!! To top it off, they and their team are great men to work with! Keep it up!

Insight Automotive - car_dealers - Updated November 2026

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