First I would like to thank my mom for paying the bill. If…read moreI could give 10 stars I would. Very knowledgable and friendly staff. They kept me up to date on the repairs I wanted done and future concerns they noticed. I was never pressured into a recession. They offered me recommendations to keep me vehicle running correctly. During the process the emailed me reports with photos. They earned my business and my family's business. Thanks you to Todd and the entire staff. Have a safe Holiday season!! Best reguards, Jason

BG Automotive? More like "BS" Automotive. The one star is for an oil change (since 0 stars is not…read morean option). BG Auto IS SHADY, smooth talking for sure, but A RIP OFF. STAY AWAY. This is a lengthy description, but it's not half the story. To all the glowing 5 star reviewers - check your invoices. The problem started with their "courtesy inspection" accompanying the oil change, where half of their recommendations (deemed red flag "Requires Immediate Attention") ultimately turned out to be mostly unnecessary and absurdly expensive. That became apparent only after paying. My bad, of course, I obviously should have asked to see a detailed estimate prior to the work. The initial estimate did not provide parts or labor detail & appeared to indicate the work was part of a "complete tune up." Upon dropping off the truck, "Service Advisor"Jesse stated that Champion copper spark plugs had been factory installed on 2013 RAM 2500s, so that was best & what BG would install. Classic BAIT & SWITCH: BG charged $508.48 for a set of 16 plugs! When I challenged the bill, asking if "kryptonite plugs" were installed instead, Jesse indicated, no, the copper plugs were used... then he checked his computer & stated, actually no, in fact the [far] more expensive NKG iridium plugs were installed. "They're much better because they last up to 100,000 miles," he emphasized. I replied, "Great. BG just changed out NGK iridium plugs that had been in the engine already, with only 60,000 miles on them." The WORK WAS COMPLETELY UNNECESSARY. Also on the bill was a "TOTAL FEES" charge of $175.77 (yes, that specific), but with ZERO DETAIL of what those fees were for or how they were calculated. Jesse couldn't provide that detail either, "It could be shop supplies, or hazardous disposal - you know, those state regulations - it could be almost anything." Note there were no hazardous materials involved with this work, such as a tire or battery disposal fee. (Google search indicates: In Colorado, shop fees are usually calculated as a percentage of the labor cost (e.g., 5-10%) and are often capped at a maximum amount (e.g., $25 to $50). Also, Colorado statute requires the repair invoice to have some kind of description of these fees, and further, "a description of each part by name and identifying number." Nowhere on the invoice was the type of plugs installed specified, either. You get NADA DETAIL from BS Automotive. Finally, while repair shops typically mark up parts 70-100% of wholesale price, BG is marking up parts in the ballpark of 100% of retail price. (If you can pry out of them the parts brand they say they'll use, you can easily verify this with a Google search at their counter.) They should be ashamed and embarrassed for what they're charging the hardworking folks of Longmont. When pressed to justify the charges, Jesse insisted they were competitive, "within 5% of other local repair shops." More BS. Comparing apples to apples (parts & labor only), the local dealership quoted over $200 less, the Loveland repair shop I've frequented in the past was over $400 less (obviously, checked after the fact...). If the handful of other shops Jesse quoted are actually within 5%, they are ripping us off too. Jesse would not budge on the final bill, but he did offer to comp me an oil change. As if! I had already told him I would never set foot in BG Automotive again. However, I would take a call from the BG Automotive (Owner) to provide the rest of the story about this pathetic BG encounter.

Brandon and Brogan are a dynamite team with superb customer service and highly competent…read moreprofessionals all around! I HIGHLY recommend this for all RV maintenance and repairs. Easily the best RV mechanics in NoCo! Their prices are competitive, and their service is unmatched!!!! To top it off, they and their team are great men to work with! Keep it up!

Service was amazing! Very professional guys that know what they're doing. Got me in super quick and…read morehad great communication throughout the entire process. Couldn't recommend enough!

Liam, worked with us patiently and made sure the job was done correctly, his mechanics also were…read morefriendly and professional. His costs were by far very reasonable. I would keep him in mind for any other repairs if needed on my vehicles. Thank you Liam!

Liahm's helped me with some $$$ suspension work in the past. However, 3.5 months after offering to…read morereimburse me for a Steering Angle sensor recalibration (required after suspension work), he's ghosted me and failed to pay me back. Disappointed, as I was excited to find a seemingly reliable and affordable shop.

Joe is extremely knowledgeable and was very transparent about the repairs that were needed. He took…read morethe time to clearly explain what happened and made sure I understood the issue. He squeezed me in on short notice, was very fair on pricing, and made the whole process stress-free. I couldn't be happier with the service and will ABSOLUTELY be going back to him for future work.

Joe gave me a very easy to understand diagnosis of my vehicle and politely informed me of what i…read morecould do with my vehicle. Didnt even charge for the diagnosis which was very pleasant to hear given my current situation

Not impressed. I went for an oil change and CV boot replacement but they told me I couldn't do the…read moreoil change because the oil pan was leaking, they told me there were other leaks in the power steering and radiator as well. Gave me a 3000 estimate and tried to pressure me to set an appointment for it all. I took it to another guy who determined the actual problem was an oil solenoid valve had leaked oil all over everything, sending oil all down through the whole engine. That was the fluid and the fix on that was less than 300. Of course I went with the other shop.

Our Jeep had incredibly difficult to diagnose electrical issues. Chris dug in and worked hard to…read morefind the cause. However, it eluded even him. Rather than wash his hands of us as a customer, he contracted with a Jeep dealer he trusts in Denver and worked directly with them to get the problem diagnosed and repaired. He didn't even charge us for the countless hours he spent working on the issue because he didn't find the root cause. I can't imagine another shop being so invested in fixing a problem and also not trying to gouge the customer or even try to recoup their own costs. They have a loyal customer because of how well they treated us.

Scott is not a man of honor before greed. After agreeing to accept my truck on consignment, he…read morecharged $500 to cover a detail and inspection. The inspection purportedly indicated some work to be done, and he wanted to either fix or renegotiate the list price. I asked for the paperwork and details, for which he refused. I decided to sell myself. The truck was returned, not detailed, and no paperwork for the purported inspection. After requested either a full refund, or partial refund for the services not performed (detail), telling him I'd be happy to pay for the inspection if he provided the information, he declined and stated it was nonrefundable. Pretty sad. I would NOT recommend Insight Automotive, even though he will convince you he's a hand shake kind of guy, and a man of his word. Terri Iverson

We searched diligently online for a high reliability rated consumer reports vehicle and found that…read moreScott at Insight Automotive had the car we were looking for. Are 2010 Ford Edge Limited was priced fairly not high or low. The car was thoroughly inspected before buying. They put on new all weather tires and new brakes on all four period after the test drive we noticed a few areas on the body and a small rattle in the front only when you turned in a sharp Circle. Scott was very professional and diligent to fix all of the items we requested before buying the car. We were very pleased with the attention to detail and also enjoy it the Christian music that was playing in the waiting area. We drove over an hour all the way from Lone Tree and took a chance and had a wonderful experience. Cannot recommend them enough. Very solid honest and trustworthy people that follow through and the price is the price similar to CarMax. Best of luck in the future for insight automotive and thanks for a great experience. Matt and Rebekah :)

My CEL ended up turning back on multiple times. Each time, I brought my car back to this location…read moreand they were unable to diagnose the problem and the communication I received was delayed and completely inadequate. After multiple visits over nearly a month (most of which they kept my car), they informed me that I needed to bring my car to a Chevy Service center to be diagnosed, where they (Chevy) informed me that I had a timing chain rattle, indicating that I was near engine failure AND that they would need to re-replace the parts installed by Brakes Plus in order to even diagnose the problem properly. I am now out the $3000 I paid to have the fuel injector system installed, my car AND a months' worth of work (I am a delivery driver). I have completely changed my opinion of this location and will no longer be using them for any services.

Coolant flush , just bought a car and noticed it had some specs in the coolant reservoir. Came here…read moreto get a Coolant Flush and they didnt flush anything ,Didnt tell me until after that he put generic Coolant and said it would be Okay instead of notifying me that he didnt have the right coolant. Still has black specs 95$. Lazy Job

Brought my '93 K-2500 ext. cab pickup in the previous week to get a rear differential gasket…read morereplace and oil change and for a mount piece for the engine oil filter, both of which were leaking. Got it back after a few short days and will be getting some further work done as time goes on. This truck had belonged to my former landlord whereupon his daughter sold it to me as the old boy had gone to a retirement facility. In his later years maintenance and repairs had been let go but being sturdy and strong running, I bought it and am slowly bringing it up to snuff and it is good in the event I should need to do any long distance traveling with it. . Attended the new shop opening, located just off I-25 and Colorado route 66, where I met Mr. Maggio's family and some of the other customers who call Hands On Autotech their home for vehicle repair and servicing. I first went there based on the recommendation of the Martino troubleshooter show on 630 KHOW AM radio; 10 AM - 2PM, M-F. My opinion is that Tom's shop takes something of a scientific approach to vehicle repair and will go more in depth with an analyses than another shop I had been to for an issue with my '99 Tahoe. As an EV owner himself I gather that Tom is up on the current tech, perhaps more than some other places who would have men of my age (68) from the "dinosaur era" of automotive tech working at their shops.

I recently had the clutch begin to make noises so I had it towed to Hands on Auto Tech for a…read morediagnosis.. There was a problem with the communication surrounding the tow transfer so I started my experience with Hands on Auto Tech with some trepidation. Tom handled the situation and we moved onto the real problem with my truck. The diagnosis was the clutch so I approved the repair and waited a few days for the parts to arrive and the repair to proceed. After the clutch was replaced another problem with the operation of the clutch was discovered so I agreed to the additional repair and another day for repair. After a week I was reunited with my truck. The repair was costly, lengthy and unexpected but coming out the other side of this experience I learned a couple of lessons. 1. If you have your vehicle towed to a shop follow the tow truck to the shop and verify the transfer. 2. Communication and follow up throughout the repair are key Tom was great to deal with and I feel that he was honest with me about the repairs needed and the cost of those repairs. Having recently moved to the area I feel my vehicle maintenance and repair needs can be checked off the list. I can recommend Hands on Auto Tech to anyone needing an honest repair facility and Tom as a good guy to deal with.