Just a short note to thank you for taking such great care of our vehicles. It's hard to find…read moresomeone trustworthy when the hood goes up and suddenly every strange noise sounds expensive. Your honesty, kindness, and great work give us confidence that we're not being sold blinker fluid or muffler bearings. Thanks for keeping our cars running and our stress levels low we truly appreciate you.

Very attentive and helpful business Happy with what they…read moreprovide-excellent service and reasonable prices

I don't write reviews often, but this experience absolutely deserves one…read more From the moment I walked in, the customer service was exceptional--kind, professional, and genuinely respectful. I never once felt talked down to or rushed, which can honestly be rare in automotive situations. What impressed me most was how clearly they explained everything. They took the time to walk me through what was going on, what my options were, and what actually needed to be done (without trying to upsell anything unnecessary). That level of transparency builds immediate trust. They got me in and out exactly when they said they would, and the pricing was more than fair for the quality of service. If you're someone who wants to feel confident you're being treated honestly and respectfully--this is the place. I'll absolutely be coming back and recommending them to others.

Wow, an honest and fair vehicle mechanic, such a rare thing these days. Try them out. Highly…read morerecommended.

Still going to Gunbarrel Import Motors and still STILL driving that 2006 Mercedes because of them!…read moreWhat more can I say that I haven't said over the last FOURTEEN years?

I cannot recommend this business enough! Working with Jake was a breeze. He was so patient and…read moreunderstanding with all of my questions and made sure I knew what was going on during the whole process. I feel like this is the kind of place that stays around for generations because they know how to treat their customers. My only regret is that they only work on certain cars so I can't take my Toyota to them! I highly recommend this business and I trust them 100%

First I would like to thank my mom for paying the bill. If…read moreI could give 10 stars I would. Very knowledgable and friendly staff. They kept me up to date on the repairs I wanted done and future concerns they noticed. I was never pressured into a recession. They offered me recommendations to keep me vehicle running correctly. During the process the emailed me reports with photos. They earned my business and my family's business. Thanks you to Todd and the entire staff. Have a safe Holiday season!! Best reguards, Jason

BG Automotive? More like "BS" Automotive. The one star is for an oil change (since 0 stars is not…read morean option). BG Auto IS SHADY, smooth talking for sure, but A RIP OFF. STAY AWAY. This is a lengthy description, but it's not half the story. To all the glowing 5 star reviewers - check your invoices. The problem started with their "courtesy inspection" accompanying the oil change, where half of their recommendations (deemed red flag "Requires Immediate Attention") ultimately turned out to be mostly unnecessary and absurdly expensive. That became apparent only after paying. My bad, of course, I obviously should have asked to see a detailed estimate prior to the work. The initial estimate did not provide parts or labor detail & appeared to indicate the work was part of a "complete tune up." Upon dropping off the truck, "Service Advisor"Jesse stated that Champion copper spark plugs had been factory installed on 2013 RAM 2500s, so that was best & what BG would install. Classic BAIT & SWITCH: BG charged $508.48 for a set of 16 plugs! When I challenged the bill, asking if "kryptonite plugs" were installed instead, Jesse indicated, no, the copper plugs were used... then he checked his computer & stated, actually no, in fact the [far] more expensive NKG iridium plugs were installed. "They're much better because they last up to 100,000 miles," he emphasized. I replied, "Great. BG just changed out NGK iridium plugs that had been in the engine already, with only 60,000 miles on them." The WORK WAS COMPLETELY UNNECESSARY. Also on the bill was a "TOTAL FEES" charge of $175.77 (yes, that specific), but with ZERO DETAIL of what those fees were for or how they were calculated. Jesse couldn't provide that detail either, "It could be shop supplies, or hazardous disposal - you know, those state regulations - it could be almost anything." Note there were no hazardous materials involved with this work, such as a tire or battery disposal fee. (Google search indicates: In Colorado, shop fees are usually calculated as a percentage of the labor cost (e.g., 5-10%) and are often capped at a maximum amount (e.g., $25 to $50). Also, Colorado statute requires the repair invoice to have some kind of description of these fees, and further, "a description of each part by name and identifying number." Nowhere on the invoice was the type of plugs installed specified, either. You get NADA DETAIL from BS Automotive. Finally, while repair shops typically mark up parts 70-100% of wholesale price, BG is marking up parts in the ballpark of 100% of retail price. (If you can pry out of them the parts brand they say they'll use, you can easily verify this with a Google search at their counter.) They should be ashamed and embarrassed for what they're charging the hardworking folks of Longmont. When pressed to justify the charges, Jesse insisted they were competitive, "within 5% of other local repair shops." More BS. Comparing apples to apples (parts & labor only), the local dealership quoted over $200 less, the Loveland repair shop I've frequented in the past was over $400 less (obviously, checked after the fact...). If the handful of other shops Jesse quoted are actually within 5%, they are ripping us off too. Jesse would not budge on the final bill, but he did offer to comp me an oil change. As if! I had already told him I would never set foot in BG Automotive again. However, I would take a call from the BG Automotive (Owner) to provide the rest of the story about this pathetic BG encounter.

If I could give them a 10 star rating I would. This shop honestly made my YEAR! As a young woman,…read moreit's intimidating sometimes to get my car looked at, and it has been having issues for a while. I don't know much about cars, but now I know much about Accountable Auto Cares character, and they blew me away with their honesty, integrity, and selflessness. I've never been treated with the amount of respect by any other mechanic in my life. Micheal was my main point of contact. Not only did they give me a complimentary loaned car for the day, but they ended up NOT charging me a DIME when they found my car had issues that only my dealership would be able to take care of. He said "It wouldn't feel right to charge you for a service that provided no real solution to your problem" This auto care center cares only about people, not money. It was very refreshing to see.

I came in here to get a bid. I went with another company, but these guys seem solid, honest, and…read morethey care about their customers. I was quite impressed.

Discrimination against people with disabilities. I brought my van in for several things…read more They agreed to do 1 hr Diagnostic service for $185 with an engine issue. After 10 min it became clear they needed to get into the doghouse I have a conversion van so this meant moving a lot of stuff around. I also have a musculoskeletal disability, and it took me about 20 min to move the vast majority of the stuff which needed to be moved, which was a lot for me, I'm still in pain from it, but I did it because that's what needed to be done, but then I always need help with the 70 lb RV refrigerator. 2 min to do for an able bodied guy. mechanic agreed to do it Then they came back and said they couldn't get to the diagnostic stuff that day. And that if I came back: 1) They'd charge me $100 extra for moving the 70 lb RV fridge in and out. 2) They'd charge me twice as much as they had quoted for 1 hr diagnostic. When asked why the front desk drone blathered something about extra time getting in and out of the doghouse. which takes 5 min. I've taken this van to 6-7 mechanics over the years. When the doghouse has needed to be accessed, this has always been the process. It's never been a problem before. I go out of my way, even injuring myself, to do what I can. And then they help with the RV fridge, which only takes a minute. The Americans with Disabilities Act explicitly states that "reasonable accommodations must be made for individuals with disabilities" To charge them more than twice as much is to punish them for having a disability. The fact that most people with disabilities are socio-economically impacted makes this doubly unethical. Whatever good qualities this shop has, Discrimination agains people with disabilities makes the difference and earns them a 1 star review.

I've been coming to Pellman's for years now; from oil change to parts replacement, they're the real…read moredeal. Honest, helpful and kind people with fair prices. Can't reccomend enough!

I was quite pleased with my oil change at Colorado Toyota Repair. They took good care of my Prius…read moreand the waiting area was very comfortable.

These auto mechanics in Loveland were friendly, helpful, and didn't talk down to me. They explained…read moreall the logistics of the repair in simple terms and repaired the steering fluid leak in my Honda Pilot. Thanks for the car repair.

Carlos was extremely friendly and helpful. I took my Alfa Romeo in for charging issues and he kept…read moreme informed every step of the way. I would definitely recommend Carworks to family and friends for service.

I took my vehicle to Carworks because I was experiencing brake problems. On occasion, my brakes…read morewould become so low I'd have to hit the floor with the pedal in order for the brakes to catch and start working again. It didn't happen often but when it did it caused me to nearly rear end people. I left my car with Carworks who stated they would do a diagnostic test and take a look at my brakes and front end to see what the issue was, and that they thought from my information the issue was my master cylinder. From what limited knowledge I have about cars, that is what I believe the issue to be as well. My car was with them from about 1 PM and around 5:30 PM I received a call from them saying they have information from Dodge about a possible recall for this issue and urged me to contact Chrysler. I told them I'd call Chrysler right now and call back immediately. I was told by Chrysler that the recall did not apply to my vehicle. I called Carworks back about 15 minutes later and told them this. I spoke with a different man who told me we will revisit the issue in the AM since they are going to close soon. Now the next day it's almost 11 AM and I did not hear anything about my car. I called for an update and was told with an attitude that "we left it that you were supposed to call me back and you never did" I told him I DID call back, I just spoke with a different employee. From there I was told that they had driven my car a little bit both days and didn't feel the issue I was describing, and that they would replace the master cylinder if I wanted, just based on my description. I was repeatedly told that this was "on speculation only" and they didn't know for sure if that was the problem. Is it not the purpose of a diagnostic test (which I was charged for) to DIAGNOSE the issues at hand? From my knowledge, the master cylinder was never taken out to be looked at to see if there was physical evidence of damage or leakage. I was never told my brakes were looked at either. I am almost positive they drove my car around and called that a diagnostic test. I decided to pick up my car and I called and stated I'd like to cancel the order. Whoever I was speaking to hung up on me when I told him this. I was polite and nice and still talking, wanting to speak further about the whole issue and the man had already hung up after saying "ok." I took my car elsewhere and had a better experience and paid less money for an issue that I feel with confidence is resolved, not based on "speculation only." I don't doubt Carworks knowledge, reputation, and abilities-but I didn't like the attitude I was given.