Scott is not a man of honor before greed. After agreeing to accept my truck on consignment, he…read morecharged $500 to cover a detail and inspection. The inspection purportedly indicated some work to be done, and he wanted to either fix or renegotiate the list price. I asked for the paperwork and details, for which he refused. I decided to sell myself. The truck was returned, not detailed, and no paperwork for the purported inspection. After requested either a full refund, or partial refund for the services not performed (detail), telling him I'd be happy to pay for the inspection if he provided the information, he declined and stated it was nonrefundable. Pretty sad. I would NOT recommend Insight Automotive, even though he will convince you he's a hand shake kind of guy, and a man of his word. Terri Iverson

We searched diligently online for a high reliability rated consumer reports vehicle and found that…read moreScott at Insight Automotive had the car we were looking for. Are 2010 Ford Edge Limited was priced fairly not high or low. The car was thoroughly inspected before buying. They put on new all weather tires and new brakes on all four period after the test drive we noticed a few areas on the body and a small rattle in the front only when you turned in a sharp Circle. Scott was very professional and diligent to fix all of the items we requested before buying the car. We were very pleased with the attention to detail and also enjoy it the Christian music that was playing in the waiting area. We drove over an hour all the way from Lone Tree and took a chance and had a wonderful experience. Cannot recommend them enough. Very solid honest and trustworthy people that follow through and the price is the price similar to CarMax. Best of luck in the future for insight automotive and thanks for a great experience. Matt and Rebekah :)

Salesman Axel was great, he helped try to find cheaper insurance rates, and get the payment down…read more But we couldn't get a good insurance rate on the car we wanted, so we ended up saying no after a lot of back and forth (my boyfriend was having a hard time saying no and was trying to justify it). Then I'm assuming the finance manager? Was not polite in anyway, talked to us like kids in trouble, called a customers trade in car a pos. Yes it may be but customer service? Just a very rude guy.. would recommend Axel if you go.

DO NOT buy anything from these guys, they need to go under like many other dealers are doing. They…read moresold me a 2018 Cadillac CT6 that was under a Transmission recall. Cadillac has been making shit lately. Screwed up motors and transmissions and they refuse to fix these problems. I called Booth and requested that the scumbag manager call me back....NO CALLBACK EVER!! These scumbags do not deserve to be in business!!! I am going to sick a regulator on them. Pretty shitty to knowingly sell a car with a problem. With any luck, they go out of business soon!.

I just picked up my Jeep Grand Cherokee from Autosport after the Check Engine light came on. After…read morethe diagnosis, I was told it was a misfire and they would have to change spark plugs and swap the ignition switch wiring, and all would be fixed. I was charged $1042.91 and the engine light is still on, and no one seems to know what the problem really is! Labor alone was $788.58. The mechanic mentioned they might have to do deep dive and could cost me thousands more. The Jeep has 72500 miles on it. I fully expected my car to be repaired, and it's not, and Autosport has really no clue what is wrong. I have heard great things about them, but this is not right.

Horrible!!! Used…read morethem for possibly 5 yrs servicing 4 different cars. They are good at general mechanics. But complex, No!!! Here are 4 situations that made me see new mechanics: 1.) 8 yrs ago, I overheated the engine and cracked the block on my 1984 Landcruiser. They rebuilt the engine, for about $8,000.00. While in the process, Tim claimed the bottom did not need rebuilding. So they closed up the engine. But I was now burning oil. 2 Qts/ 500 miles. They refused to fix the problem. Tim blamed that I told them to not rebuild the bottom end of the engine. (Ask him about it!) 2.) Just last month, Feb 2026, the catalytic converter on my Landcruiser started to fail. They installed that about 6yrs ago, for about $1,200.00. 3.) 2006 V70,Volvo had a small radiator leak. I brought it in each of the 2 times the Low Level light went on. Each time, they could not find the leak. The 3rd time I brought it in was because the radiator blew and the car overheated. I told them to check that I had not cracked the block before repairing the radiator. They repaired the radiator first., about $1,200.00. Then determined the block was cracked. (Rebuild by Swedish Motors was $6,000.00.) 4.) 2009 S80 Volvo. Had them look at this car to see if it was safe to buy, for my 17yr old daughter. The results of their inspection was "it's in great shape". 1 yr later the transmission went. And I found out that this was the one yr Volvo used a Ford impala transmission. No replacement parts, used or rebuilt transmissions were available, per Swedish Motors. I had to scrap the car. When I confronted Tim and Tyler that they should have known this about this model they said that was something I should have known about the car. NOTE: These guys do not deserve those big stickers on their front window that say Toyota and Volvo. Call me .... Dave Longmont, Co 720-745-9460

Well, this is a first for me. I've never given a positive review when I did not purchase a product…read more I was doing a comparison between apples and oranges, Toyota and Honda. Sandra, my sales specialist, was STELLAR. She and her management did everything possible to get me into the vehicle I wanted. I really liked both vehicles. I really liked both sales associates. The ONLY reason I did not purchase from her is that the Honda dealership is 30 minutes walking distance from my home, not 30 minutes driving distance from my home. I work an overnight shift, and when I take my vehicle in for servicing, I just drop it off, go home and sleep, and pick it up again without having to wait for a shuttle service to take me there and back. That is the only reason I selected to not buy with Sandra and Toyota. Anybody living north of the Denver metro area, please go see Sandra at Stapp Interstate Toyota. She will do absolutely everything that she can to get you into the vehicle of your choice. I'm just sorry I'm not independently wealthy and could afford both vehicles. Thank you for everything, Sandra.

I brought my 2025 Camry in for a TPMS malfunction warning on what should have been a relaxing…read moreSaturday morning. Instead, what followed consumed my entire day and left me frustrated, out $199, and completely let down by a dealership that had every opportunity to make this right. From the moment I walked in I was informed of a $230 diagnostic fee with no guarantee it would be waived -- even though my car is still under full factory warranty. The stated condition was that if the cause turned out to be something outside of warranty coverage, the full $230 would stand. When the service advisor came to the waiting area to ask about my tires, I mentioned I had recently had a winter-to-spring tire swap done at Discount Tire. She surmised on the spot that Discount had not properly reprogrammed the sensors and that because the cause was external to the vehicle, the warranty would not cover it -- but she would reduce the charge to $199 plus tax. No negotiation. That was simply what I was told. When I checked out and asked the service advisor what the $199 was for, her entire response was a single word: "Labor." No elaboration. No breakdown. Just "labor." For nearly $200 on a car still under factory warranty, I deserved better than that. The issue was ultimately confirmed as incorrect TPMS sensor IDs -- a programming problem, not a hardware failure. What made this experience truly infuriating was what followed. My invoice was so poorly documented that it contained no separate technician cause and correction notes -- just a muddled block of text that didn't clearly explain what was found or what was done. I needed that documentation to seek reimbursement from the tire shop. A completely reasonable request. Instead I spent the better part of my Saturday being passed around, ignored, and ultimately stonewalled. A separate representative who called me after the fact claimed that Discount Tire wouldn't have the equipment to reprogram Toyota TPMS sensors -- an assertion that is simply incorrect. TPMS programming tools are industry standard at every professional tire shop. This felt like a convenient deflection rather than an honest assessment -- and frankly, it was insulting to my intelligence. That same representative attempted to transfer me to Ryan, the service manager. The call dropped after six rings. Ryan never called me back. I then called him myself and left a message. Still nothing. A service manager who can't be bothered to return a customer's call says everything about the culture at this dealership. When I followed up by text requesting clearer documentation, the advisor acknowledged the invoice was inadequate and said she would relay the feedback to her service manager. No offer to correct MY paperwork. No follow-up. Just silence. On a Saturday. When I was sitting there waiting for help. I've since canceled my 15k service appointment and will be returning to the dealership where I purchased my car. I came in with a straightforward problem and a reasonable request. I left feeling dismissed, overcharged, and robbed of my entire Saturday. Stapp Toyota lost my business today over a documentation request that should have taken five minutes to fulfill.

We were in the market for a used truck and CarGurus lead us to this gem! Andrew was most helpful…read moreand super friendly! The truck we were interested in was just as advertised! G2 fixed a chip in the windshield and were very upfront! Everyone we worked with was extremely friendly and helpful (even answering a million questions!)! If you are in the market for a used vehicle, give this place a try! You won't be disappointed!

One of the best service I experienced at a dealership. Nick…read moreDeSimone was very friendly and patient with us. He worked with us through every step of the way. He was not pushy or condescending like most car sales person. Valued us as a customer regardless of if we were to purchase as car from him. Because of this, we will purchase again with Nick. I've already given my friends and family his contact because they in the market for another car.

Long-time Lexus lease customers here. We came in to buy out our current lease with our own…read morefinancing already secured through PenFed Credit Union and let the dealership know in advance that we'd be bringing a certified check to close the deal. Rather than complete a straightforward transaction, our sales contact told us Stevinson Lexus of Frederick "does not work with PenFed," asked what rate we had, and offered to reroute our financing through one of their partner banks at a matching rate. That's a dealer reserve grab, not customer service. There is no legal or operational reason a dealer cannot accept a certified check from any bank for a lease buyout. Disappointed after years of loyalty.

Norman sold me a car, nice guy ! Was avavaible right away and got us to the car fast.read more

This places sells unsafe vehicles. I purchased the vehicle brought it home and it sat for a while…read moredue to it being riding season. I started to drive the vehicle more and noticed a horrendous sequel coming from the rear end. So I ordered brakes for it. One of the brake pads was put on backwards!!! This is something that should've been caught during a safety inspection. I contacted the dealer and they informed me they would do nothing about it. Very displeased considering I purchased this as a family vehicle. Make sure that you have a separate vehicle inspection done before purchasing.

I highly recommend I-25 Kia dealership, and particularly the salesperson Carlos Rubio, who made the…read moreentire buying process very simple, stressless, and efficient. I purchased the vehicle remotely from out-of-state, due to I-25 Kia being one of the few Kia dealerships not charging a dealer markup on the Telluride. I was able to do all the purchasing paperwork & loan paperwork online, then sign some paperwork that was mailed to me. I really appreciated not receiving any hardsell on the extras options. Then when I picked up my vehicle, it was very quick, around 15 minutes, for them to show me the features, and then I was on my way! I would send anyone wishing to buy a Telluride (or any Kia, for that matter) to Carlos Rubio at I-25 Kia!

Service department doesn't know what the word service means. The lack of communication and struggle…read morewith time management is egregious. I am a FT Uber driver, my car being my only job. It went in for an engine problem that was determined to be covered under my warranty - I was not given a rental to use for an entire week, leaving me with no income. During the course of my cars stay, I think I was given an unprompted follow-up by the staff maybe twice. Can't count how many times I heard "we will give you a call with an update" without hearing anything for over a day, everytime I've gotten an update I've had to reach out. As of yesterday, my car has been in this shop getting its repairs for a MONTH. I am finally going in to pick it up today. This has been a nightmare. I can't speak for the sales department, but given how my engine gave me problems I couldn't have prevented or caused before it even hit 100k mi, I can't even say I recommend Kia as a brand. Holler at Toyota if you want a longer lasting car. And if you're in need of service, with any ability to go elsewhere- drive right past this place and keep going.