10/10 - Everything about this experience was great! Would absolutely recommend! Everyone was so…read morekind, and helpful and didn't give me any BS. It was the best experience buying a car.

Hands down, without a doubt, the best car buying experience ever! Just found my elderly mom the…read moreperfect car for her. Dani and the entire office went above and beyond to make the experience extremely easy. Highly recommend & Dani, thank you from the bottom of our hearts. You were an angel!

Don't buy from this dealership…read more On November 24, a friend referred me here, so I drove 100 miles south to check out a vehicle. I met with Colin, who was nice and pleasant, and after test-driving a few cars, I ended up purchasing a 2022 Lincoln. The very next morning, when I went to leave, my driver's seat was completely disconnected from the base frame. I immediately sent a picture to Colin, who told me they would take care of it. The next day he said his manager would "make this right." Two days later, I finally heard from Colin's manager, Kelly, who also promised he'd talk to the DP and get this resolved. And then--nothing. Colin and Kelly both ghosted me, and as of Dec 8 I'm still stuck with a broken seat in a vehicle I just bought. I've been in the car business for 12 years, and I have never seen service like this. I've never purchased a defective vehicle and then been ignored by both the salesman and the manager. I will never return to this dealership again, and I strongly recommend others stay far away.

I brought my vehicle to Sil-Terhar Ford in Broomfield for routine tire service, and unfortunately…read morethe experience has been extremely disappointing. When the vehicle was returned to me, I noticed fresh scratch damage on all four wheels. The marks were identical in pattern and clearly consistent with damage from a tire-mounting machine and wheels being slid or stacked against each other. These scratches were absolutely not present before service. To make matters worse, two TPMS sensors failed immediately after the service. Sil-Terhar replaced both without hesitation--which strongly suggests they were damaged during the tire installation. Despite the obvious correlation between the service performed, the matching scratch patterns, and the immediate TPMS failures, the dealership has refused to take responsibility for the wheel damage beyond applying two small spots of touch-up paint to one rim. No further repair was offered, even though the damage is present on all four wheels. I've attempted to resolve this professionally through the service department, but I've been met with denial rather than accountability. I take very good care of my vehicle, and it's frustrating to have it returned with damage that occurred during a simple service appointment. I hope management will reconsider and do the right thing--repair the wheels properly and ensure this doesn't happen to other customers.

I recently got a 2022 RSQ8 that was delivered from an out of state dealer and I wasn't able to…read morefully inspect the car before I bought it. Only 17k miles but needed a decent amount of work. I brought it in and they took Care of every problem I addressed plus multiple others i wasnt aware of. Mostly minor work like rattles and wipers, some major like the water pump vac line and 3 oil leaks. They went above and beyond for me they treated me as if I purchased the car from them. I didn't spend a dollar for over 8k worth of work and my car feels brand new. I 100% trust them with my car and I don't say that often.

I would like to start by saying I know bringing my vehicle to Audi is a luxury experience and I…read morehave always been happy to pay for that. I have bought my last two Audis at this location and always brought my cars here for service over the last 8 years I have been affiliated. As of yesterday I no longer believe the cost is worth the experience. I have always valued the availability of the loaner vehicles making it possible for me to complete errands and everyday tasks while my car is getting work done and have enjoyed my experiences with my last two service agents Blayne and Michelle. I appreciate the value in getting my work done all under the same roof having all my records saved in the same place for ease on myself and the service agents so that things may be done adequately and proficiently. My last service agent, Michelle has since moved away so I was assigned to a new one, Robert Shipley. I have worked the last 11 years in customer service and marketing in the area which has always made it easier for me to bring my car here as it was close and Audi Flatirons has always aligned with my values. Today I brought my car in for an oil change and immediately was told by the service agent that I would need an 80k service and spark plugs replacement - a service that I have had previously done not even a full year ago. Even having explained this he did not believe me until looking at my file, why this was not done previous to my arrival I would like to know. He continued to talk down to me without knowing my background or my knowledge of my own vehicle (maybe perhaps because I am a female in my late 20s who couldn't possibly know anything about cars???) before leaving I approved work to be done for oil change and brake fluid (that I was told I needed before anyone had even looked at my vehicle mind you) both of which I know I can get done anywhere else and at a lower cost but again I have always had excellent experiences previously. I feel it is also important to disclose that I am supposed to have "Audi Care" which I'm told is supposed to save me money on regular routine maintenance yet I have yet to see that happen or perhaps they have not done their due diligence in checking those things beforehand. Several hours later a receive a phone call from Rob telling me I have decisions to make for my car. He tells me I need new tires and new brake pads quoting me 3500$ for all the work listed above. I then tell him I will need to call him back and he tells me he needs to know now or they will skip my vehicle. Red flag number 2 now for those counting. When he calls back because he apparently could not wait for me to do so I tell him I am still going with the original approved work and nothing more. He then proceeds to try and scare me into getting the work done stating safety and that he is giving me a better deal than I can get elsewhere so so much for making a decision on my own vehicle right? I am now scheduled taking my Q3 to have the additional work done for under half the cost within the next couple days and if I had known how this experience would go I would have done it all elsewhere from the start. I have also since learned I just need to have my rear pads and rotors replaced and a tire rotation will be fine for now but will need a set of new ones within the next couple months. So while he may have some things right it is not nearly as dire as he had made it seem. If anyone does end up reading this and made it this far I recommend "All Audi and VW" as an alternative place to get your work done. Years ago I had brought my first 2003 Audi A4 here previous to buying my newer ones (2016 A3 & 2020 Q3) from Flatirons's and that car had lived to run over 250k miles. It may not have all the same luxuries that Flatirons's offers but it is family owned and operated by kind people who have a love and understanding of Audi and Volkswagen vehicles and offer reasonable prices. I also would recommend "Apikol Performance Automotive" Troy has extensive knowledge on vehicles and takes specific interest in Audi. I have also included a photo of my dash from my 2003 Audi A4 to further show my care and value of Audi vehicles

Caught this dealership hooking my battery up to a charger rather than replacing it like I paid for…read more They tried to say there was a parasitic drain on the battery from the truck, but they never removed the factory battery from when the truck was new from the factory. This establishment is a predatory business. I would not be surprised if they are involved in a much larger form of fraud. They should be investigated by the better business bureau maybe even law enforcement should take a look into what the employees are involved with outside of work hours. I replaced the battery myself and wouldn't you believe it... no parasitic battery drain. Would not be surprised to find out there is gang activity going on behind closed doors with the employees.

I have a 2003 Chevy and have been here a few times and just had a lot of work done and all the…read moresudden the engine is leaking oil after the problem was fixed. I got under my truck and everything is soaked with oil and I have driven it one time since I got it back from them. I'll do a better job thank you for showing how worthless you

I've been coming here for a decade...and bought most of my Land Rovers here. Always great service…read moreduring sales and service. They have a great waiting area with refreshments, strong WiFi and comfortable seating. Not much else to say except that is a great dealership overall. They have also increased their inventory with new ownership.

No stars are too many. My 2017 Discovery arrived at the dealership on 02/24/2026 for a coolant…read moreleak. This review is being written on 5/13/2026. The car is still at the dealership. The most difficult part of dealing with this group is their automated system. They tell you they will call or text back. It does not happen. They say they are attempting to reach someone in service, every time they respond with, "nobody is answering". We live in Wyoming and chose to use the dealership based on the belief that dealership will do what is right for the customer. We chose a Land Rover based on the belief, the luxury brand will treat their customer right. Don't believe that. What was to be a simple fix that should have been covered by the extended warranty has turned into an absolute nightmare. We can't reach anyone and there are no answers from the dealership. My wife stopped in (212 miles away) in order to demand answers. She was told they did not know anything about what was going on with the vehicle. they stated the individual dealing with the vehicle was no longer under the employment of the dealership and they would have to research the situation. She finally got. in contact with the service department which told her there is no record of contacting the warranty company. There is also an outstanding bill for work performed. $8000...Do not do any business with this dealership. They are not quality representatives of the Land Rover Brand. Additional edit. I received a text from the dealership ( stating the vehicle will be ready for pick up and repaired. 05/18 I receive a text that there is an additional $3500 of repairs needed to make the vehicle ready for the trip home. A new radiator. Carlos Navarro states, "you know I am the one trying to fix the issue Ryan and your warranty company created, right?" At what point is it ok to push blame on the customer? I can understand this from a small dealership that sells used cars, they just don't care. This is a Land Rover dealership. There is no concern for the customer. There has not been any attempt to make their mistake, mismanagement or disregard for the customer right. Flatirons Land Rover does not care about their service or their customers. Avoid at all cost!

Talia was amazing. I had such a wonderful experience with her! She was quick to answer my questions…read moreand responded quickly to calls and text messages. Great service! Highly recommended if you're looking for your next vehicle. Ask for Talia!

Great Experience! I personally never heard of this place…read moreuntil I walked in the lot. I found the exact vehicle I have been looking for for years. The place is so unbelievably clean. If you're looking for a unique ride for your next vehicle start here. Save your time going elsewhere. Gabe and Stefan were absolutely fantastic! I'll recommend anyone I know to buy their vehicles here.

THE SALES MANGER/OWNER HAS ABSOLUTELY ZERO INTEGRITY!!! I…read moreworked with Alex for 2 days, got the financing in place, rented a car to drive the 5 hours to get the car I had been waiting a year to find and as I was going to get the rental to make the drive, Alex calls to tell me that his Manager/boss would not uphold the agreement I had made with Alex to be there Saturday morning to complete the purchase. I had sent them pictures of the cashiers check to ensure they knew I had the financing and yet his PIECE OF SHIT OWNER allowed someone else to come buy the car from under me AND took a sale away from an employee. DO NOT TRUST THESE PEOPLE!!!! NO CLASS, NO INTEGRITY!!!!

This is my second purchase from Brothers Autos!! If you are looking for integrity in a salesman for…read moreyour next purchase, I recommend you go see Mike Autio! You will not be disappointed!

I found a vehicle that we like so much listed for sale by Boulder Motors. I made an appointment to…read morecheck and test drive this vehicle. Bill, the owner of Boulder Motors enthusiastically accommodated us during a holiday just so we can see and test drive this vehicle. What a guy! Bill answered all our questions with such sincerity and pleasure. He even told us to take our time in test driving the vehicle so that we can see and feel how well it drives. Most importantly, Bill never pressured us to get into buying the vehicle. He was more concerned we are happy with our decision. I've never seen such a person who is so helpful and understanding. Bill's demeanor kept my wife and I so relax and at ease. What a pleasure dealing with Boulder Motors! Boulder Motors will always be in our hearts and minds!

I was looking to purchase a car and decided to try the auction route. The owner, Bill Bunch, was…read morehappy to sit down with me for as long as I needed while I picked his brain. We previewed several vehicles that were going to hit auction later that week, and came up with a budget. He was able to seal the deal on my first choice at a very reasonable price, and he took my vehicle in as trade. I had a great experience, and saved a ton of money going the auction route.

Unfortunately, the worst car shopping experience I have ever had due to customer service. To make a…read morelong & drawn out story short, I've bullet pointed the prominent contributions to my experience: Ordered a Mazda CX-30 to be shipped from Texas. January 15: Spoke with German, who said the vehicle was flagged for repair before shipping (later stated it was a title transfer issue). January 16: Informed reservation would expire the next day; told to schedule an appointment immediately. January 17: Asked about "express pick-up" before seeing or test driving the vehicle (declined). Met Aaron, who became primary salesperson. Test drove vehicle; decided to return Monday to finalize decision. Had to reschedule Monday appointment; Aaron said Saturday would be fine. January 20: Received message that vehicle hold was at 6 of 7 days and an appointment must be scheduled immediately to avoid losing reservation. Scheduled Saturday, 1/24/26 at 3 PM; received confirmation text. January 21 (6:29 PM): Cristiona (Sales Manager) stated appointment was scheduled in error and vehicle would be released unless customer came in that evening. Expressed frustration about lack of clarity regarding 7-day hold policy. Felt pressured to provide documentation to create buyer's order before second appointment. Declined to move forward without planned visit. Saturday Appointment: Noticed full tank showing only "170 miles until empty." Low key fob battery warning. Requested battery replacement and service check for gas gauge. Aaron agreed to replace batteries. Aaron and Cristiona refused service check on gas gauge; stated vehicle would self-adjust and referenced 10-day return policy. Felt pressured to complete purchase. Asked to leave vehicle on lot until partner could pick it up; felt unheard as Cristiona repeatedly focused on reservation expiring. Aaron commented, "I could never do her job," after interaction. Waited for finance processing while Aaron assisted other customers. Completed purchase; vehicle left on lot for later pickup. Vehicle Pickup: Full tank now read "160 miles until empty." Approximately 9 miles into drive home, "Engine Oil Level Low" warning appeared. Researched warning; advised to stop vehicle immediately due to potential low oil pressure. Upon parking at home: oil warning, tire pressure light, and low key fob battery warning all active. Contacted Dean (Sales Manager). Arranged for vehicle to be towed next morning. Service findings: Oil filter and drain plug seal leaking (required replacement). Battery disconnected and instrument cluster reset to correct gas gauge. All tires underinflated. Key fob batteries needed replacement. Frustrated because gas gauge and key battery issues were raised before purchase but not addressed. Requested dealership keep vehicle; planned to return it within return window. Attempted to contact Aaron regarding title assistance; message left on read. January 31: Called twice requesting Aaron; told messages would be relayed. No return call that evening or following business day. February 2: Returned to dealership to complete return agreement. Assisted by Casey. Casey acknowledged experience was not typical but stated he may have responded similarly regarding gas gauge concern. Aaron approached, asked what was wrong. Expressed dissatisfaction and lack of follow-up. Aaron stated he was busy until 9:30 PM Saturday; did not acknowledge lack of Monday follow-up. Observed unprofessional behavior (frustrated gestures, walked back to his desk and frustratingly pushed a chair, walked out of the office for 10 minutes). Overall experience included: Confusion and pressure regarding reservation/hold policy. Dismissal of mechanical concerns prior to purchase. Multiple preventable mechanical issues immediately after purchase. Lack of communication and follow-up from sales staff. Unprofessional conduct from management and sales representative. Result: Returned vehicle and lost trust in dealership due to poor communication, pressure tactics, unresolved mechanical concerns, and lack of accountability.

Went here to look at cars, spent an hour on the lot narrowing down what we wanted to test drive, so…read morethen we went in to ask about a test drive. The guy at the desk put our name in and told us no one was ahead and it would be 5-10 minute wait. We left after 30 minutes of no one coming to assist us. I've had much better customer service at small, local lots.

I have had to decrease my original review from 5 stars to 1. I worked with Kyle back in 2021 and…read morethe experience was great. I mean you can read my last review. I have been working with Kyle to purchase our second vehicle through Colorado Auto Brokers and I haven't heard back in about a month. We got right up to the point of a test drive and Kyle fell off the face of the earth. I am really disappointed in how the customer service has plummeted. I know how to research other brokers because Kyle has left us in the dust when I was ready to purchase. Cash in hand. Really disappointing.

This dealership put my faith back into car dealers. I have been shopping around for a vehicle for…read morea little while. I went to Bob Penkhus Mazda at Powers and had to deal with creepy car salesman who put my car key in their office so that I would have to ask for them before they would let me leave. After I finally got my keys they ran to my car as I was trying to leave the parking lot...trying to get me to sign a contract that I told them I wanted to give it a day to think about. That was such a horrible experience with the worst sales staff. Colorado Auto Brokers has a great team that is not pushy and does not try to force you to do anything. Thank you Colorado Auto Broker for making my car shopping experience great.