I bought a car 4 months ago from rock auto, now the car needs head gaskets. Im going to have to pay 3 to 4 thousand to get fixed. Wish I would have seen reviews before buying. Do not buy from there. They would not give me a loan for 5000 but they did for 10 thousand, something kinda odd there. Guess I fell for it. ​ read more

Great staff, & they take care of their customers! I recommend them you go check it out. Because you could fin

This car lot has cars to catch your attention! They have clean quality cars. The sales person was asi-asi. But the owner was polite shared history about each car that I asked about. He was knowledgeable. He is selective about the cars on his lot. He has a mechanic who inspects each car and the cars are detailed before they are sold. They are worth stopping by if you are looking for a new to you . read more

Rock Auto - Car Dealers Near Me - Wheat Ridge, Colorado

I bought a car from them the guy collected my state tax. But when i went to get my plates the lady stated that they reported no sales tax collected so i had to pay it again. So I called to ask for a refund since i had paid them and paid the state tax again and he gave me the run around saying it was the lady's fault at the DMV even though he was the one who gave me the paper saying zero sales tax collected. They lost a customer for life. Beware very shady car dealership. read more

Absolutely the best car buying experience ever! Bought a 2004 van from them and it was so worth it! Great price !! They care about the consumer Very rare these days. Buy a car from them you won't be disappointed! read more

Bought a truck from them. Brought it to our mechanic who said it wasn't safe to drive. Don't risk it. Shop somewhere else. Saw 2 similar stories on the BBB site after the fact, unfortunately. read more

Less than a year ago, we bought my daughter a used Ford Escape from here. I took it to our mechanic to have it looked over after we bought it, and brakes and struts needed replaced. Brakes were completely worn down. There was also a hose that kept popping off and that was repaired. Rock Auto did reimburse us for that portion, I'll give them that. Fast forward to about two months ago and $12,000 later, the engine and catalytic converter needed replaced. I'm not sure what kind of things their mechanics look over, but this has been a very costly vehicle for us and not to mention this was my daughters first car she purchased on her own and it's done nothing but leave a sour taste in our mouths. We will never purchase from them again and I would suggest if you purchase a car from them, have it looked over right away by your own mechanic. The only upside to this is my daughter now has a safe, reliable vehicle. It should've been that way to begin with. read more

Great honest service...explained details of cars and fixed little things found...guaranteed emission.

Had a great experience! John was very helpful finding us a used car and getting us financing. After buying the vehicle we found out there were repairs needed. They made it right. Shout out to rock auto. Thank you! read more

I worked with David to purchase a 2013 F150. Not only did he help get me to the price point that I was comfortable with, he gave me more for my trade in than I was originally anticipating. My brother came with to pick up the truck and after he saw the experience I had he drove off with a 2012 F250. David is a good guy honest and helpful. Very very pleased I have never had a pleasant experience with any salesman let alone a car salesman until now. read more

If I could give this place a negative number I would. At first they seem like a great company and sell good, solid, used cars. But once you walk out the door, you're pretty much screwed. We purchased a 2011 Ford Focus for my 16 year old. It seemed like it was in great shape. The owner even told us that if for some reason, my daughter couldn't afford the plates when they expired that she could come back and he would give her another one! I asked them to remove the super dark tint off the back window before we purchased it, because you couldn't see through it at all, and they agreed. Well, when we picked the car up, there was still tint on it. Not a huge deal right? Well fast forward two weeks and my 16 year old tells me that while she was driving at night, all the lights on her car shut off (dashboard, headlights, emergency lights) I took it into Rock Auto where we bought it, because I only had it two weeks and that is a really big issue. When they looked at it, they said nothing was wrong electrically. But they found out that the radiator was cracked, and replaced it. So I was OK with that. Being that they should have noticed that when they did their initial inspection of the car, but people screw up, and they fixed it. Fast forward a month, we've had the car for 45 days now, and the electrical system is still messing up more frequently and I got a call from my daughter at 9:00 pm on her way home saying the lights all went out and the car died at an intersection and she was crying and scared. I told her to put her hazard lights on and I would be right there. Well... the EMERGENCY lights didn't work either. I told her to put her hood up on the car and go stand on the sidewalk in case someone didn't notice the car and hit it, because there was no indication that the car was disabled in the middle of the dark street at night. So I get there and we get the car to start and I follow her home. I took the car back to them the next morning and explained the situation. The owner seemed OK with fixing the problem at first and said they had a really good electrical guy coming in that night and he would look at it. (Keep in mind, i brought the car into them 2 WEEKS after we bought it for this EXACT same issue) The next day we get a call from Jack saying that they were able to replicate the issue and it may be a few different things, but told me that it wasn't their problem and that I needed to "take ownership of the car" and fix it. Well, under normal circumstances, I would have been more than happy to, if the first time it happened wasn't 2 weeks after we bought it. They knew then, that it was a problem and still didn't care. Jack said he would only charge me $50 an hour labor plus the part to fix it. I made the mistake of saying to Jack that I didn't have hundreds of dollars just laying around to fix a car I just bought and put $1000.00 down on. His EXACT WORDS to me were, "Well, if you cant afford to fix a car, maybe you shouldn't have bought one". At that point in time I told him not to touch the car and I would be there to pick it up. When I got there, I got the keys and was stopped before I was able to get into the car by Jack... Of course. He held on to the door to keep it open, and tried to get me to let them fix the car. I told him, I'd rather pay someone else then deal with their bad service. I told him to let the door go and I left. Well we never got the registration card in the mail. I called Rock Auto and again got the pleasure of talking to Jack. After explaining the situation to him he looked through his "records" and said everything was sent out in August, but it had been returned to them because THEY didn't fill something out correctly. I asked him if we can get a new one because hers are now expired and Jack LIED to me and said they couldn't do that anymore. Went to the DMV paid to get a new temp tag on the car because Rock Auto screwed it up . The DMV told me he lied to me, and should have given me a new tag since it was their fault. Lesson Learned- DONT BUY A CAR FROM ROCK AUTO! read more

We bought a car there and ever sence we had it we had to replace transmissin i email the one who sold the car cause he said we work on any car we sale for 50.00 a hour plus parts but he never got back to me and we had pay another mechanic ov 2100.00 to fix it also found out the alot of the front parts by the axles needs to be replaced dont go to them. read more

First time using Rock Auto and had high hopes. Said package was delivered but never arrived. Initiated a search thru them and they noted it was delivered and must have been stolen-no back up documentation(gps etc.), just an email note. Have cameras and nothing showed being delivered or stolen especially given it was a 40lb box and a couple hundred dollars of parts. And the cameras pick up the shade fluttering and birds flying thru. We get amazon/ups deliveries multiple times a week on the property and never had an issue for years. Stolen..anything is possible get that, and I hear that there are those who follow FedEx trucks around. Given the cameras - have to assume the "Flash" dropped off and took the package(s). Lesson learned to buy local in lieu of trying to save a few dollars and to see if there is a Fed/Ex locker or similar as Amazon has for larger packages. Buyer Beware. read more

I went in February to buy a van. Salesmen we're nice and seemed to want to help me and offered extended help with financing a reliable car for my children. I was in desperate need of a good deal but the vehicle soon needed an alternator, which they replaced but wanted to bill me in additon to a down payment on side of the bank deal. They cracked the windshield during the repair and vehicle was priced over value!!! I was pregnant and had my baby and was under a lot of stress with this deal on a simple and basic model and now I'm stuck in a loan and bad deal that is sure to bring me a hassel eventually. I doubt they will help me bc I couldn't keep paying them and busy with my new baby. Very sad and feel stupid for the business I did here....my "new carl and all I could afford for my kids with a broken winshield and scared of it lasting me a little bit. Basic model and the key fob also messed up so it can be broken into or stolen. read more

No used car buying experience is perfect but these fellows make it pretty close. They bend themselves into pretzels to work with you no matter the circumstances. Quality people, quality cars, quality customer service. Give them a shot. You won't be disappointed. read more

Bought a 4 Runner from Jack a month ago. He was up front and easy going. I had a few minor issues right away and since I work 7 days a week, Jack actually came to Lafayette to get my car, took it back to his shop, fixed everything and brought it back to me. He definitely went above and beyond to take care of me. Great experience. read more

I bought a 2003 Ford 250 from Rock Auto. The process was easy, no hassle, no pressure. I found Mark to be a very honest salesman who was easy to work with. I am very happy with my purchase. It is a great used truck at a great price. I think Rock Auto has good quality used cars for sale. I really like this small family owned business. I will be back as a customer if they have what I want in the future. read more

I deeply regret purchasing here!! initially I thought I was getting a good deal on a good truck, I even spent more than I previously wanted too with a huge down payment of 6k. A week pass by and my check engine light comes on, hoping it's something small I take it back to the dealership and their mechanic does NO work and just clears the code to cut off the light, basically it sits an entire day. The light comes back on a week later of course and I'm asked to leave my truck for the day after not driving it an entire week,no problem except at the end of the day after No communication Im told that the mechanic is ordering a part that he don't even know is the actual issue. Throughout all the calls I was told " we will get the issue fixed", "we will take care of it" and " we will keep in touch" and that my frustration was understood. After 3 weeks there hasn't been any kind of calls by the dealership to check on the vehicle , and yes the light is still on after having to come out of pocket to replace a sensor and performance air filter hoping the issue would be solved, it hasn't been so basically I bought a truck with a unknown issue by a dealership that states they "Inspect" each vehicle. I don't believe this is something customers should have to deal with especially after coming out of pocket and taking out a loan expecting a quality vehicle. You expect more but really it's like every other used car dealership, unfortunately. read more

These guys live up to their reputation. I was anxious about buying a used car from a smaller dealership but decided to trust Rock Auto due to all their good reviews. I worked with Mark and really appreciated that he was patient and didn't pressure me to buy something. I found a car I liked, the sales process was easy, and no issues with the vehicle after several weeks. If you're on the fence, I'd say this is a place you can trust. read more

Jack is the man! Made my wife and I very happy with our new car. The process was extremely simple, fast, and fun. We drove all the way up from Colorado Springs and it was defiantly worth the drive. This place has good reviews for a reason, they take care of their customers and sell you a quality product. Take my word and buy your next used car from Rock Auto LLC. Thanks again!!! read more

Lisa Blair is amazing! I am a first time buyer with not great credit, even so Lisa got me approved on my own but because of my credit the interest rate was extremely high. Lisa not only helped me convince my mom to help me and co sign for me, she got me a ridiculously good interest rate thanks to my moms amazing credit and Lisa staying late to make sure everything went smoothly. I drove off in a gorgeous Toyota FJ Cruiser. Buying a car can be a really horribly stressful experience but buying with Lisa and her wonderful team was a really awesome fun experience and I would highly recommend them to anyone looking to buy a car from a really great group of people! When it comes time to replace my boyfriends truck we will definitely be back! read more

BUYER BEWARE!!! HORRIBLE SERVICE!!! STAY AWAY!! They will play you and make you believe things and they will not deliver on their promises!! They don't seem to know what honesty is! They will make you waste your time. Go elsewhere if you want to purchase a vehicle! read more

OMG! 5 STARS ARE NOT ENOUGH! I was in an accident a month ago, not my fault, and my beloved Yukon was totalled. I have been heartsick since. I found one on Cargurus at Rock Auto and called to ask a few questions. Lisa answered and was genuinely kind and gracious and WONDERFUL! I was so nervous to buy a used car....but she made it AMAZINGLY EASY! These are people you can trust...REALLY NICE PEOPLE! Dean the owner, Lisa, Jackson and Dakota.....ALL SIMPLY INCREDIBLE! I bought a Yukon that looks like a twin to my old one and I LOVE IT! FABULOUS PEOPLE, FABULOUS DEALS.....BUY HERE! You will be so so happy you did! read more

Couldn't be more pleased. Service was great. They let us take the vehicle for a long test drive, answered all of our questions and were knowledgeable and friendly. I would recommend them to anyone! read more

This was one of the easiest purchases we have ever done! There was no pressure and we felt like family the second we got there. We were buying my son's first vehicle and it was amazing how many really nice vehicles were on the lot. It wasn't like looking at most used car lots and the process were amazing overall. I will definitely be going back and suggest anyone looking for a nice used vehicle goes there! This was an amazing experience for my son which was so important to me... read more

Friendly and patient with me. Even after I bought a car they were still more than helpful when I had a minor problem.