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    McManus Motors

    1.5 (29 reviews)
    Closed 9:00 am - 5:00 pm

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    Emich Volkswagen

    Emich Volkswagen

    3.7
    (386 reviews)

    I've been a customer at this Volkswagen location for almost two years, and while ownership hasn't…read morealways been smooth, Jered has consistently made every service experience a positive one. I've worked with several service advisors, and he is by far the best. He always goes above and beyond, which is why I had my profile updated so I only work with him. If you're coming here for service, I highly recommend asking for Jered!

    This dealership had my car for three days and handed it back with the real problem untouched. My…read moreTiguan came here after a radiator job at Emich VW Boulder left it with a check engine light and a badly wobbling cooling fan. Their technician said the fan needed replacing, then the advisor told me it was "road debris," that the wobble was normal, and that my car is just old. I asked to see the debris they claimed they removed. They refused, and later admitted they hadn't kept it. Here's the part that says it all: their own diagnostic log shows three stored fault codes, including a turbo underboost code, a nine minute session, and zero diagnostic tests actually performed. They cleared the codes and handed the car back with the real problem still active. An independent shop ran the correct test the next morning and found a broken intercooler hose in a few hours, and told me the car wasn't safe to drive. I have filed a formal complaint with Volkswagen of America. Three days here got me a wrong answer and a shrug. Do not trust a diagnosis from this shop without a second opinion.

    Primera Auto

    Primera Auto

    2.9
    (29 reviews)

    DO NOT BUY ANYTHING FROM PRIMERA AUTO!!!! I bought a used Subaru 3 years ago with 150,xxx miles. I…read morewas told the head gaskets, and timing belt/timing accessories were just replaced. A week ago today the head gasket blew again...I'm a mechanic so I pulled the vehicle apart and found the heads had not been machined and were instead wire brushed (huge no-no). I also found the rear spark plugs (while annoying to replace) looked like they haven't been touched since the car rolled off the line. The electrode was completely gone despite the front plugs being in decent condition. I suspect they replaced the fronts because they are much easier and called it good. Overall poor work done on the vehicle and had I known that "head gaskets just replaced" meant we did nothing but replace the gaskets, I wouldn't have bought the car. Save your future self a headache (and maybe a new car) and don't buy from Primera.

    I'm writing this review after an amazing experience working with the gentlemen at Primera Auto…read more They were so helpful setting an appointment and when I arrived, finding the perfect car that worked for me that was not only fuel efficient but great in Colorado's unpredictable weather. Finding great people who truly care about their clients in the auto market industry is usually difficult to find, but I was so happily surprised by how Primera Auto set themselves apart by standing out for all the right reasons. I would definitely recommend paying Primera Auto a visit the next time you are in the market for a vehicle that works for you!

    Mountain States Toyota

    Mountain States Toyota

    2.9
    (604 reviews)

    Mountain States Toyota has always treated me well. They provide quality service at a reasonable…read moreprices. I keep choosing Mountain States over local mechanics because they know their product the best and the prices haven't seemed to be much better anywhere else (other than the big chains which I would not trust to do much besides an oil change, even that can be a little scary). Go talk to Romny at Mountain States, he'll take good care of you.

    I wanted to buy a Certified Pre-Owned (CPO) 4Runner. I live in the greater Boise, ID, area and was…read morenot able to find what I wanted: blue exterior and beige interior. I found what I wanted, a 2023 Premium 4Runner in my preferred colors. The car was priced competitively and only had 30K miles. However, the car was at Mountain States Toyota (MST) in Denver. I read the reviews of MST, which are overwhelmingly positive. A sales agent named Jake was mentioned a few times. I called and spoke to Jake. He was very appreciative that I sought him out. The price was fixed; I needed him to help me inspect the car prior to deciding whether to purchase it. Jake told me that prior to going into sales, he had been an auto mechanic for fifteen years. He volunteered to do a FaceTime inspection for me, as well as a remote test drive. That sounded like a good idea. We met over FaceTime and he took me through the inspection. He even showed me the brake lining, the suspension, the undercarriage, the differential, the oil pan, and the engine. He reassured me that everything looked great. When I asked if there were any exterior blemishes, he said that the car looked great. The next day, I was ready to buy the car. Jake informed me that there was a person enroute to look at it, and that person had priority. I understood. Later, he called to tell me that, unfortunately, the car was being purchased. I told him that I understood and thanked him for his time and effort. A little while after that, he texted me that the deal fell through and to contact him immediately. I did and he said that the car was essentially mine. I thanked him. He said that his sales manager, Patrick, would send me a link to put down a deposit to reserve the car. At one point, Jake suggested wiring the total cost of the vehicle as a deposit. I balked at that. Up until this point there had been no pressure on me to move forward. Once it came time to reserve the vehicle, I started to feel pressure. Maybe it was necessary, maybe not. However, as I was waiting for the deposit link, Patrick then informed me that, as he was going to retrieve the keys to the vehicle in order to take it off the market, someone else came in and was taking the car for a test drive. Again, I was told that this customer had priority over me. I began to feel some frustration. Patrick then texted to say that the customer moved on and the vehicle was now mine to reserve. I did end up sending a reasonable deposit to the dealership. I made last minute arrangements to fly out the Saturday after the Thursday afternoon when we were initializing the purchase so I could complete the paper work, intending to drive the car back home. When I arrived at the dealership, Jake took me out to get my first in-person look at the car. To my dismay, I immediately noticed a significant scrape, about 6 inches long, at the bottom of the driver's side door. There were a few other small scratches, but nothing major. The interior looked very nice. At first Jake told me that he had not noticed the scrape. Later, he said that, on the MST lot, this kind of damage was not considered significant. So, which was it, he had not noticed it or he noticed it and decided it was not significant? It was at this point that I felt misled by Jake. Jake had the car buffed out by his technicians, and, to be fair, it did look better than before, though still noticeable. When I again expressed my disappointment at the scrape not being disclosed before I flew down, Jake left, ostensibly to ask Patrick if there was anything they could do to make it right. Next thing I know, Patrick is there to seal the deal. Standard car buying experience: sales agent passes the customer off to the sales manager. They threw in a cargo net and cargo security cover, which I appreciated. Ultimately, I liked the car and the price, and completed the purchase. My advice to Jake is that he be completely transparent about the vehicle up front and let the customer decide what's important. My otherwise good experience was somewhat tainted discovering the scrape upon arrival.

    McManus Motors - car_dealers - Updated August 2026

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