I cannot say enough wonderful things about Kenzie, the Service Manager at Foundation Chevrolet. From the very beginning, she has been kind, welcoming, compassionate, incredibly communicative, and an absolute pleasure to work with. This has been one of those experiences that genuinely reminds you how much of a difference the right person can make when you are dealing with a stressful situation. My vehicle needed an extensive repair, and there were multiple moving pieces involving my warranty company, the dealership, transportation, and our family logistics. Kenzie stepped in and went ABOVE AND BEYOND at every single turn. She personally helped advocate for me to make sure my warranty was honored at Foundation Chevrolet and facilitated multiple calls between me and my warranty company to help get everything worked out. She never made me feel like I was an inconvenience or just another service appointment. She kept me informed throughout the entire process, communicated clearly and consistently, answered every question I had, and made sure I understood what was happening every step of the way. What really stood out to me, though, were the little things that she absolutely did not have to do. I have two small, very busy toddlers, and when we were figuring out all of the logistics, Kenzie even offered to help take the car seats out of my vehicle for me. As a mom, that small gesture meant SO much. It showed me that she wasn't just thinking about the repair. She was thinking about me and my family and how she could make an already stressful situation easier for us. She also helped facilitate my rental car and made sure we had transportation while my vehicle is undergoing such an extensive repair. She took what could have been an incredibly frustrating and overwhelming experience and made it feel manageable from beginning to end. Customer service like this is RARE. Kenzie genuinely cares about the people she is helping, and it shows in everything she does. She is professional, proactive, patient, thoughtful, and incredibly good at her job. Foundation Chevrolet is incredibly lucky to have her as a part of their service department. Kenzie, THANK YOU for advocating for me, for taking so much off my plate, for keeping me informed, and most importantly, for treating me and my family with such kindness. You have earned a customer who will absolutely remember this experience and recommend you to others. If you are bringing your vehicle to Foundation Chevrolet for service, ask for Kenzie. She is exactly the kind of person you hope to have in your corner when something goes wrong with your vehicle. 10/10. Five stars isn't enough. I cannot recommend her highly enough! read more

Great service department! I came here for service with my Chevy truck after a coworker recommended... and both times so far this shop went well above and beyond my expectations. This is a dramatic improvement in my service experience at other Chevy dealers. read more

We bought a brand new 2025 Chevy Equinox EV from Foundation Chevrolet and if it hadn't of been a hard to find car at the time we probably wouldn't have after we found out about the $799 "Colorado " fee they tack on to every vehicle whether you think it adds any value or not. Spoiler alert, it's just a money grab by the dealership and adds little to no value. Now on to our issue, which to be clear is only about the management and complete lack of customer service they provide. We did look over our car and test drove it, but being this was a brand new car we did not inspect every inch with a fine tooth comb, which apparently was a mistake at Foundation because they did not do a thorough enough inspection upon delivery of the car to catch the defect we later found when the sunlight hit the car just right two weeks after buying. We found a defect in the paint which, if it was just cosmetic, we could probably deal with but the way the paint is bubbled water could get in there and cause rust so it needs to be fixed. Foundation is about an hour away, so it took us some time to get our car there, but we did text our salesman as soon as we found it, but in the meantime, we've taken our car to another Chevy dealer and an independent auto body shop and the consensus of both is that there are NO brushstrokes visible, and the paint job is too perfect so it had to have been sprayed , yet there is no evidence of tape lines so the only conclusion is the defect happened at the plant before it was painted. When we take it back to Foundation to have the warranty work done their manager claims to see brushstrokes. Now why he would falsely claim this to deny a customer warranty work on a car they sold with a defect is a question I would like answered. He provided zero level of customer Service. He should've been advocating for us to get the warranty work instead of just writing it off , but instead he said that we would have to be out of pocket to have that defect fixed. This speaks volumes about the lack of integrity, honesty, and 0% commitment to any customer satisfaction the management at Foundation Chevrolet have. We will also be filing a complaint with better business bureau read more

Foundation Chevrolet - Car Dealers Near Me - Wheat Ridge, Colorado

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Repairs cost more than quote given. Asked for tire rotation with oil change (have done numerous times here for free) now they want to charge $34!!! Service staff give appearance they have better things to do. Sales staff talking loudly on speaker phones so everyone waiting in lounge can hear their personal lives. Will not go back. Proceed with caution. read more

Avoid this dealership at all costs! They are dishonest. After waiting for hours in discomfort (no water was even offered) to pay cash for a used car and believing we had settled on a purchase price, I was told in the that they would not sell me the car unless I paid an additional 900 for LoJack coverage. Additionally, after purchase, they handed me one key and said they didn't have a second key. The entire transaction was a nightmare. read more

I gotta say every encounter with the employees here is a complete disaster, weather its the manager, parts dept or counter people in service I have not had a good experience. This was my 5th and final time visiting this location what a joke I will never spend another dime here. read more

I purchased a vehicle from this dealership several weeks ago. During the sale they were very transparent. After the sale they are not. The salesman who sold me the vehicle and the sales manager does not return calls or texts. Not sure why? With that being said, I would not purchase again from this dealership. To many red flags and bad reviews. read more

I have a Chevrolet Volt that only requires an oil change every two years. I have been bringing it in to the dealer for these oil changes. This time I also wanted to change out the 12v battery as it was the original from the manufacturer. This dealer has a service tech who is specifically trained and certified by General Motors on the technology of this vehicle. I called ahead and made an appointment with that tech. My vehicle was taken in at the time of my appointment. I had a ride home so I could come back later to pick it up. Service staff were welcoming. They went over everything that would be done and gave me my estimate. I even had a text from the tech so we could communicate and cover any questions during service. Once my vehicle was done, I returned to pick it up. They washed it for me. Nice touch. The one star removed was only for time. I had a 12:30 appointment and the vehicle was not ready for pick up until after 4. read more

I had a recent car accident where my car was totaled. I'd planned to upgrade anyway so I decided to google search the type of car I wanted and Foundation Cadillac popped up. It was a good distance from my home but, I was pleasantly surprised. The salesman, money guys and everyone else were all very helpful and I'm loving my new car!! read more

My wife and I put a deposit down for Chevy Colorado from foundation with the intention of purchasing on arrival. The money was put down April 12th and the vehicle has not arrived to date. It is now May 31st. Foundation representatives have made no effort to contact me and touch base nor explain anything about the delay. Every contact has been initiated by my wife or myself. This is not the way to treat your customers Foundation! read more

I purchased 2 vehicles in the past 3 months from this company. One 2024 Silverado 2500 High Country Diesel - about $100k out the door. One 2022 Buick Enclave Premium - about $44k if I remember...it included a trade in. The diesel is broken with bad ECM after about 7k miles. No eta available....I heard maybe May. I tried to deal with Steve, my original salesperson, who is great..... and Tyler, the sales manager, who is a tool. Thought maybe a trade in would be quickest. They completely low balled me for my broken truck and would not even try to help. Said for $20k, we can get you in another truck. An insult. They sold me a bad truck and won't help me. I planned on buying more vehicles for many reasons but have zero incentive to deal with Foundation. In my business, I must stand behind my trade, sometimes take it on the chin to win. Foundation management I have dealt with, basically says "Your problem." Tyler literally said, "I can't have a broken truck on my lot for 5 months....." What the heck am I supposed to do with a broken truck for 5 months???? You sold me something that isn't working.....it is a work truck..... I have since reached out to GM to see what they will do. They started something. But now waiting on Foundation to send them info from my understanding. They provided me with an SUV rental while they are fixing the SUV, but I just received a call saying it is due back. This is getting worse. read more

Alex is a crooked dealer. Here is my experience. They didn't even properly onboard me. I was extremely disappointed with my experience today.... Which blows my mind after I explicitly expressed that I really needed this to be a good experience First off, I scheduled for 11 alex requested for me to come in at 10 then asked me to wait so he could try to secure another deal versus being mindful of me accommodating my schedule to cater to his. I did not like how alex was going back and forth between two people when we were trying to close the deal. He texted us when we were going over it at the restaurant that he was heading out. Not the case because I saw him with other customers who were there at 3... they were there after we left. I don't think he was fully honest with me. Please see where I said I wanted to see all the new trail blazers. When I came without Jordan alex told me the 2023 I test drove was the only new trail blazer with AWD. Clearly it wasn't since I bought a new trail blazer with AWD. A 2024 I don't think working with Alex was a smart idea. My gut told me he was pushy and I regret telling you that I still wanted to work with him after my mistreatment today. read more

Just returned from being a victim of Bait and Switch! They advertised a car on cars.com and their website. Tuesday, I informed them my interest in purchasing and would be in on Friday. They clearly knew my intentions. I got there Friday, test drove the car.....started negotiations. After the third round when they felt I was getting too good of a deal, they told me "the car was sold earlier in the week" and the buyer was coming to get it that day. However they did mention "there might be other cars you would like." Typical deceptive bait and switch! scam! fraud! No one deserves to be treated this way! go somewhere else to buy your car. read more

Can't say enough about how smooth and seamless my experience was with Foundation Chevy (formerly Medved). Bill was my sales guy and he made the whole remote purchase process extremely easy for me. I couldn't be more impressed by getting my trade a fair value and personally delivering the new truck to my office. We've purchased 12 new vehicles in the past 10 years and the Foundation experience beats even luxury stores like Stevinson Lexus & BMW of Downtown Denver. To top it off, the price I paid was thousands lower than Johnson's in Brighton. read more

Foundation Chevrolet - My new 2022 Chevrolet Silverado 1500 - Car Dealers Near Me - Wheat Ridge, Colorado

DISASTER! Negative ZERO if I could. I work in Beverly Hills CA but my folks are in Colorado. I had their Denali towed in for a starter issue. It sat on the lot FOUR DAYS with the keys on the seat. We called maybe 12 times. No answer. Voicemail full. General Manager Chad Raskin was absolutely useless. Then finally my elderly parents went out to point it out. They pulled it in and took it for about a week... again no calls. No answer. No quote. Until a last minute message for over $2000 on a starter issue. So I finally denied service and sent a tow for different shop. I was then charged over $200 because they looked at it. This was the worst customer service shop ever. Avoid Avoid! Don't waste your time or money! read more

I bought my 21 Silverado diesel 3.0 from what used to be Medved Chevrolet in 2021. The purchasing experience was very common as with any dealership. The worst experience is trying to get my truck into maintenance. Out of the 40 to 50 phone calls I have made for appointments or to check on the status of my vehicle. the service department has only picked up the phone twice. My experience has been that I have to go in person to speak with somebody to either make an appointment or to find out what the status of my truck is. They do not provide an estimated timeline for completion. It's just "leave the truck here and will get back to you". My frustration with the maintenance department is that my diesel truck is having long crank or no crank on start up over the last winter or if the temperature dropped below 32°. I have dropped off my truck for multiple days at a time and they told me there's nothing they have found to cause this issue. They looked at me as if dumbfounded or that was making this up. They said they never have heard of any issue like this before. I will not keep my truck for another winter. Now the latest issue with them is I had what sounded like an exhaust leak. I dropped off my truck on June 24th and no one followed up with me for two weeks. After leaving numerous voicemails. I had to go in person to ask what was the status of my truck. They said a part was on back order and it should be in soon. I followed up with several phone calls over the next 10 days. No one called me or picked up. I went back in person after 3.5 weeks from when my truck was first dropped off. and they said the part has been here but the technician was out. I asked if another technician can you put on this and they said they will get back to me. After the fourth week on Tuesday July 25th they said another technician will be put on this job. And it would be done 7-28. Well, they finally called me on the 28th to tell me the technician will have it finished by Monday 7-31, because he is now out for the weekend. I explained over the last several weeks that I need my vehicle for work, and if they had a loaner vehicle I can borrow, they said they do not and there's nothing they can do. This is a common occurrence at this maintenance shop- a severe lack of communication, promises of dates made and broken. I will never buy a vehicle or take one back to Foundation Chevrolet because of these ongoing issues. read more

Scheduled a quick 1 hr repair weeks ago for today at 3. Took off work, showed up early, intake tech says it's gonna take 2:45 to complete... WT??? Why didn't you give me a 20 sec call and let me know? It's because you don't take SERVICE seriously. Thanks for wasting my time! Buyers, beware. Service customers, beware. read more

Just bought a brand new car from them. Up to buying the car, everything was awesome. As soon as you sign the paperwork, they do ABSOLUTELY nothing to help you. We called into the store many times to check on various items that they owed us.. Crickets, no calls back. He finally talk to a manager to tell them we were coming in for them. We asked for them to have everything ready so we could leave right away (I'm picking up floor mats, should be in an out). No one took the initiative to make sure they were ready and we had to wait for over an hour. Service here is unacceptable read more

such an amazing & quick experience. so happy we met Pete, he was a pleasure to work with and i'm so stoked about my ride. read more

Foundation Chevrolet - new equinox 22 RS - Car Dealers Near Me - Wheat Ridge, Colorado

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My jeep was taken in for service for oil change. Which they did not do right now we got home started leaking oil everywhere on our driveway. Took it back to him they said they shoved a piece down in there to fix a cap. We're they now broke my air suspension and made my car undrivable in which they will not fix and told me I am left with the bill which is over $5000 read more

Obviously from the previous reviews here people like to air the laundry - Look, you are buying a car -- It is a stressfull process no doubt, it's a lot of money, but there is a difference between bad service and blaming a dealership for trouble with your car. As far as car buying experiences go, this place delivered an A+. I always felt at ease with the team working with me. They were patient and not overbearing. They helped me find the car I wanted. I would say they every interaction was genuine, not something you find from many other dealers around town. read more

All I have to say is ask them to see MSRP and it tell you how much they are marking up their cars. Also their customer service sucks like seriously! read more

My sales guy Darius was great. His manager, on the other hand, was condescending and rude and made me feel unwelcome as soon as he introduced himself. He didn't seem like he cared at all. I've bought a lot of cars in my day and he was by far the worst sales manager I've ever dealt with. I wouldn't recommend this place to anyone ever. read more

Two words: Great Experience! I recently purchased me new vehicle from Medved Cadillac and it was so easy and quick! I looked at multiple vehicles, the sales department was great and very helpful. The entire process from start to finish was great. They even scheduled my first service appointment for an oil change etc. I will definitely be back. read more

Foundation Chevrolet - Thanks Medved! - Car Dealers Near Me - Wheat Ridge, Colorado

Zero stars! I was a loyal customer and had spent a few thousand dollars over the years for various repairs. Last March, on a freezing cold night, my Chevy Tahoe oil pressure sensor went out. I went to Auto Zone and they confirmed it was the sensor. So I brought the Tahoe into Medved Wheat Ridge and I was given 2 options - replace oil pump system for $1800 or new engine for $7000. Joel told me it was not my sensor that was out but my oil pump system. We wanted a second opinion and took the Tahoe to Penetta's in Arvada and sure as shit, it was just a sensor that cost me $200 with labor. Oil pump system running great! Engine running great! Unfortunately I trusted Joel and Jason after being a customer for over 5 years, but they lied to make a profit. Bad mojo going on over at Medved. Stay away! read more

Uhm, I walked in and thought I scheduled an appointment with someone at the service desk. Apparently they didn't and lied to my face. The reason I walked in in the first place was because I was looking at the cars in person. I think dealerships forget that good service means repeat business. This dealership lost a sale and a customer over an oil change. Chumps. read more

This is the worst car dealership. Avoid them at all costs. I negotiated with them by phone and email for over a week because I am 250 miles from the dealership. I was constantly passed off to different people and no one knew what they were doing. We finally agreed on an offer that included a $5,000 rebate. They sent me a written offer that included the rebate and scheduled a time for me to make the 500 mile round trip to purchase the vehicle. When I got to the dealership they told they that I didn't qualify for the $5,000 rebate. I asked them to compensate me for my 500 mile round trip. The smug little "sales manager" said they weren't going to do anything and didn't even apologize. Unfathomable incompetence and deceit. read more

I pointed out several issues with the used vehicle that I was looking at and asked them to either fix the issues or reduce the price accordingly. They had the vehicle priced above blue book and the vehicle was fairly rough. It had body repairs that were not listed on the car fax. Several things in the interior that needed fixed or replaced. The back up camera did not work. Etc. the sales manager mocked me not realizing that I was standing just a few feet away at the time then he proceeded to tell me that most customers are not as thorough as I am with inspections so he's sure he will still get top dollar if he finds the right person. He literally admitted that he will sell a vehicle with known problems for top dollar to someone that does not know enough to have the vehicle inspected. Wow. Classy. read more

The WORST treatment/service I have ever gotten when getting my truck serviced. I made an appointment for an oil change, I came back 2 hours later to find the truck still not done. On top of that I was told that I needed over 3,000 worth of work. I was told my radiator was leaking badly from the right upper corner. Well, I could not see any signs of leakage (no antifreeze smell, no stain in my garage, no temperature warning light, and no visible leak) which you would think would be very visible being that it was "very badly leaking". When I was asked to see the leak they told me it would need to be put on the rack, and they could not do that when I was picking up the vehicle. I took my car to a local mechanic and they looked over my truck and found no leak or signs of any leak. What were they trying to pull? Trying to get me to spend thousands of dollars when I did not need to. Not to mention they left a hose disconnected, and said nothing about it to me. I would not recommend ANYONE to this dealership or service Center. Do yourself a favor and steer clear of here. read more

Head great customer service when we purchased our Chevy truck from them. Great customer service very professional. Will be taking it in for our first service hope everything goes smoothly. read more

Let me start off by saying I did not look at the reviews until after I made my deal at MEDVED. I got a little nervous after reading the reviews. But honestly my experience was nothing close to the negative reviews. My thoughts are maybe the people posting the reviews are just negative. My experience at MEDVED all virtual was outstanding. Eric Ogg was the easiest to work with, also shout out to Josh Lestis as well. MEDVED is know our go to! Five stars and two thumbs baby, solid company solid as they come. read more

I took in my truck for a diagnosis and no one ever followed up with me so I decided to touch base a couple days later (respecting the fact that they might be busy) I had to leave multiple voicemails with no follow up, finally I call demanding a supervisor. I was directed to Joel who then finally told me my truck was still in the process of a diagnosis and gave me very basic information. I have been trying to contact them to pick my truck up (as we are going on one week now). I need to schedule a time because I work in emergency care and it's hard for me to step away. I cannot get through to anyone and this worries me. No communication what so ever, I do not recommend this facility. You will not be able to get a hold of ANYONE. read more

I had my car towed to Foundation Chevrolet due to a stuck ignition cylinder. I was told it would take 1-2 weeks to get the part and fix it. I received a text saying that if I needed any further assistance to text the number. I texted the number and said I believe the car was under warranty cause it was less then 3 years old and less then 36;000 miles. I was told unfortunately it was not under warranty. after week 3 I again texted the number asking about the car and nobody got back with me so after the car being there a month I went into the business to find out the part was still not there and they had no idea when it would be there. After doing some checking I found out the car was under warranty and could not get anyone to text me back so on week 5 I again go to the business and was told the part is on its way and its coming from the manufacture. I asked about a tracking number and they said parts don't come with a tracking number but should be done this week. I then asked again about the warranty and was told a 2nd time it was not under warranty. So a week later in week 6 of my car being there I go in a prove its under warranty and ask about reimbursement for the tow and that they are supposed to supply a rental car. The guy then said that they won't know if it's under warranty until they pull out the cylinder and make sure it was not tampered with. I asked to speak with the service manager and after waiting 15 minutes the guy comes back and says he can't find him but would have him call me. After no call Week 7 comes around and I again go in and was told the part is on the way. I offered to fly to wherever the part was coming from and pick it up but they couldn't even tell me where the manufacture was. I again asked about the device being tampered with and they tell me they won't know tell they take the old one out. I asked why after being there 7 weeks had they not taken the old one out and he said he has no idea. I again ask to speak to the service manager and after waiting 20 minutes I got mad and left. 2 days later I email the service department and ask for a phone call from the service manager and he never called me back. So I send out several messages and emails and the next morning I get a call telling me my car is a number 1 priority and they will work to get it fixed. 45 minutes later I get a call telling me the car is fixed. They ntook out the ignition cylinder and found out iy had a couple defects in it and was able to fix it without the new part. I was so mad that after 2 months and no reimbursement for the tow and no rental car that they were able to fix it in 45 minutes. So I go pick up the car and the guy says I had the car cleaned for you and that he was sorry it took so long. I get in the car and notice it had not been cleaned and was as dirty as it's ever been. I again send an email asking to talk to the service manager and finally get a call. I tell him the entire story and ask what they are going to do to give me some sort of reimbursement and he says in a round about way that I get nothing. So I paid for 2 car payments 2 insurance payments and paid to have it towed in and borrow a car, pay for ubers ask friends for rides and this is the service I got after 4 cars from this dealership. Totally unacceptable service. The only thing they offered to do was when and if the part ever arrives they will call me and put the new one in for free. But they still have no idea when the part will be here. My guess is when hell freezes over. Very unhappy with Foundation Chevrolet Ray Powell read more

I could not even go in, not a single employee was wearing a mask. I felt like I had entered an alternate universe. Are we not still in a pandemic??? This sent a clear message to me that they do not care enough about their customers to have safety protocols in place. read more

I had the worst experience with Mark Lee from the Used Sales. It started when I called to have a truck ready for me when I got to the dealership to test drive with 20 minutes notice. When I arrived I waited for 15 minutes while the Mark got the truck ready. When he finally got the ready I was talking to Eddie, a different sales person and when I told Mark I preferred to work with Eddie he instantly turned into being rude and short with me. The truck battery was dead while we tried to start the test drive, auto side step wasn't working, check 4x4 light, and I was confused when the dash showed 54k Kilometers, instead of 34k miles. When I went inside to talk to Mark about it instead of reassuring me about the truck and saying let's go outside and check all of this out he threw my keys at me and my registration. Then on the way out I called him a d**k and he said "You too". After I had left the dealership he proceeded to text me in a rude manor instead of apologizing for the way he acted. According to the rest of the review I am not the only customer who has had an experience like this from this dealer in the past several months. Eddie by the way was really helpful and was willing to show me other trucks, but at that point I wanted nothing to do with the dealership. read more

A few months ago I started looking for a reliable used car. I had a few options as I had cash. I chose to go to a dealership to take advantage of the benefits. I went to Foundation Chevrolet formerly Medved. I purchased a Toyota Camry, used...and I paid cash. They would not let me take it until it went through their inspection. Tho we did all the paperwork. I got a call the next day. They said it did not pass inspection. I could either buy as is or choose another vehicle. I chose the latter..... picked out a car...next day same phone call...it did not pass inspection, THEIR inspection....same options. I asked for my money back. It took almost 2 weeks of phone calls....leaving messages...had to call the manager to get my money back. That was almost 2 months ago. Today In the mail I got a card from the Colorado state patrol. It starts, Our records show our department is holding property that belongs to you.........On the postcard It has all the information of the Toyota Camry I originally wanted to purchase at Foundation.That begs questions and concerns.... theoretically i could pay the fine and get the car, .... Also on the postcard It said that if I did not retrieve the vehicle within 72 hours from the date on the card it would be auctioned off??? I called the dealership and they said they had no idea what could have happened...I told the manager let me tell you what happened, you sold that car...They drove it to Springs...it broke down and the new owners had not registered it in their name yet...OR someone in your organization was driving it...nonetheless it should not have been in my name.... He said if I continued talking to him in that fashion he wouldn't try to figure out what happened and hung up on me....WTH???? My main concern is I hope this does not affect my credit or be present on my driving record... I mean seriously, how could a professional; organization like that make that kind of mistake???? read more

Love this business, they do a great job working in the community by giving back!

This is the worst experience I have ever had buying a vehicle. From paying the vehicle off, and never receiving a title. Medved had GM sent the title to the wrong address. I did get payment request at my address and paid it off. Then taking it in because windshield washer fluid smell inside the vehicle. The third time, I drop it off for the day and it was not looked at. So they wanted for another day. Still waiting to get it back read more

Worst service department around. No one knows anything about where cars are at. One manager told us they don't even know what or how many cars are on their lot. Our Jeep has been back 3 times in less then a month they keep telling us it's fix before we get it home it braked down again. They are really no help when it comes to fixing cars. We've even ask to get out the Lon and into something else with the power we need no answer at all. read more

I bought my Cadillac CTS here 3 years ago and I had a pretty good experience when buying the car. The upsell process on buying an extended warranty and service was a bit annoying but nothing too crazy. I've been going here for three years now for service and everything has been fine, but the most recent trip was eye-opening. They quoted me $1,600 to replace my brake pads and calipers when I told them they were making a loud noise recently. I told them to hold off, as the price seemed high, and I went to another mechanic the next day. That mechanic told me I have 75% of my brakes still left so I don't need to replace them, but rather I just need to use a high-pressure car wash to clean the rotors. They said if they did sell me a new set, it would only be $600 for a new set. Service customers beware and get a 2nd/3rd quote before dropping coin like that. read more