I would rate this location even lower rating if I could. Bluemercury Lafayette is walking-distant…read moreto where I live, but I would rather drive to the other location in Rockridge. Never felt welcomed or acknowledged every time I walk into the store. The store manager never smiles and always gives you an insulting look. I'm sorry. Bluemercury is somewhat a high-end cosmetic store, but unfortunately her vibe doesn't belong there.

Great space well located with a vast choice of skin care , make up and perfume…read more Staff are at hand if you need advice. It lacks soul and warmth along with genuine interest from the peeps who work there.

Amazing customer service every time!! Love all the ladies here! They always go the extra mile to…read morehelp you out with whatever you need!

I love this place, when ever I go in, I feel like a kid in a candy store. Everything is always…read morestocked, clean, and organized. If They are out of something the amazing staff will put in the order without hesitation and give me an estimated time of arrival. Love this place

Stopped in because lady needed some items to do her makeup for a wedding we were attending in East…read moreBay. We are from out of town so we searched the closest Sephora on the way to our telly. Now walking in they had their greeter as with most locations greet us but there was a shortage of employees in the early morning. We had to wait for one lady who was helping customers. One register person, one back room and one greeter. Overall the lady took her time when it was our turn to make sure the lady had what she needed. Checked out and dipped! They seem to have a good selection of all the brands my lady knows and loves. We also got her bday gift there too during checkout! Would come back hopefully have more staff too assist.

I never leave bad reviews but I came here and got treated HORRIBLY!!!!!!! I will never come back…read morehere, I went for one specific item. EADEM lip gloss. They did not greet me when I enter, and I was followed around the store, and remind you I had just left ALO and spent over 700$ I had huge bags with me from my purchase there, I asked for help and were would their EADEM lip gloss be located, they did not want to help me and was very rude. I then got up to purchase and there was an African American lady at the register and I thought she would be much nicer since I am also African American and she was the meanest of them all. DO NOT SHOP HERE. * I ALSO FEEL LIKE I LEFT A REVIEW ABOUT THIS ALREADY, IDK IF THEY DELETED IT OR MY AGE IS CATCHING UP TO ME. BUT HERE IS MY REVIEW.

I can't believe I am just now reviewing my favorite store in downtown Martinez. I come here at…read moreleast once a month sometimes more. As of right now my favorite products to get is the lavender hand sanitizer, unscented omega body lotion, orange blossom msm lotion, lemon foam hand soap, lavender body lotion, peppermint foot lotion , a grapefruit conditioner. You can either bring your own bottles to fill up or you can buy a bottle, they also have free containers you could have. They have a great selection of CBD products, drinks in a cold case, new creative things to use in the kitchen, bath bombs, skin care products. I purchased a deodorant here months ago that smells great and does not irritate my armpits. The staff are super friendly and helpful. They even have a online discount portal so make sure you sign up for that.

I've been buying my body wash and hand soap from this place. I love the variety of scents they…read moreoffer and that they don't strip natural oil from my skin after wash. Bring in your container (or you can buy some cute jars or use the recycled jars they have for free). Weigh the container before you decant the product into it. Cute boutique. They also offer cosmetics, though I never bought any item since I have yet to finish whats in my vanity. They also have candles. They also offer kitchen utensils. Parking is street parking. I don't know the rules in Martinez so just read.

This review is specifically for my stylist Max. Max is an incredible hairstylist!! She gave me the…read moreperfect shade of hair color a midnight violet. She is so easy to talk to and understood everything I wanted done. The stylists I met there Julia and Gina were so great and supportive. I had such a great experience! So, thank you Max for giving me a confident booster!! Max is now my stylist and will be going to her for any hair appointments.

Got a butterfly cut + wash with max and it was great!! They were super nice and friendly.read more

Selling an $18+ nail polish without reminding people that is final sale is crazy. Literally tried…read moreto return an un-opened nail polish because how can you justify that price for a nail polish.

I've been here twice for my pureology purple shampoo and the woman who works here has never failed…read moreto insult the color of my hair. She comments about it being brassy to some extent. It's honestly funny she doesn't realize it. I won't be back though, she charges $36.98 and $37.98 total was $82 I found them on pureologys website (why didn't I think to order here before?!?) for $60 total with shipping. It's nice having a small beauty shop to go to, but honestly can do without the comments and overpriced products.

Many thanks to Michele at Bluemercury in Berkeley for taking good care of me and my skincare! She…read morewas very generous with sharing her skincare expertise. I left the shop glowing. Lydia C

stopped in to buy product in person rather than online, thinking that i could test the colors in…read moreperson, buy from a smaller retailer, etc. I had a short list of items I wanted to buy. One sales person was rather pushy, asking me way too many questions from the moment I entered the store. I wanted to look around at everything and take it all in, but she made me want to grab what I came in for and run. She complimented my eyes, then followed up with a sales pitch for an eye product. It was gross. You have to go through an employee to get your products, so I gave her my order only to find that when I got home 2 of the products were completely wrong (I asked for a highlighter but got a blush). Now I have to drive all the way back (about 30 min from home) pay for parking and enter that lion's den again. Not looking forward to it.

The person that assisted me was amazing and patient. She's an African American lady named Tywana…read more(sorry for misspelling), I'd rate her service as 5 stars. However, there's this short Asian lady with another (maybe Hispanic) both employees who seemed to be following me and my friend around. They stood by next to every aisle where my friend and I go. They also looked away every time I catch them looking at us. Santa Rosa is my go to location because I'm from Sonoma County but I have never felt treated that way from the employees there even when I'm not dressed nice. Lastly, I could be wrong, but what are the odds of my credit card declining because I literally used it just few hours before that. I called Chase right after the store visit and they said they didn't have any transactions from Sephora. Maybe there's something wrong with their system but I got to use my debit card and it worked just fine. I could also. be just freaking out and feeling weird towards these two ladies that's why I'm feeling this way.

Popped in searching for the forvrmood She Was Here fragrance, and BAM, snagged it at this location…read more They keep the fragrances stocked, though the Rhode runs out almost immediately after each weekly shipment. This is a good location alternative to the WC store, if you're looking for a low guest to consultant ratio.

I have no idea why I haven't written this sooner--Walnut Creek Aesthetics is truly my happy place!…read moreEveryone here is so kind and incredibly skilled at what they do. Krystal at the front desk is always so helpful and makes booking all my appointments a breeze. I've seen Ashley for facials and lasers and she is AMAZING. She's a wealth of knowledge, and I love how invested she is in my skin. She's been helping me with my melasma and sun spots, and I've noticed a huge difference after just the last three appointments. I also see Shahdi for lasers and microneedling, and she is incredible--so kind, attentive, and knowledgeable. She answers all my questions and puts me completely at ease. I get so many compliments on my skin and send everyone here. They really are the best!

Shahdi is the best! She is very experienced, knowledgeable and very smooth and she knows what she…read moreis doing I highly recommend her!