I've been a client at Lake Murray Optometric for over 25 years. Each and every time I come in for my annual eye exam and consultation I feel welcomed and appreciated. Every staff member greets you with a warm hello and smile. My previous Dr. left to another facility so I had the services performed by Dr. Rachel Inlow and she was nothing short of amazing. she was very detailed and conveyed the information in an easy to understand language. I'll definitely be requesting her for my next annual exam. The fees are very reasonable (I had to pay "out of pocket) and I consider a great value. If you're due for you annual exam I highly recommend Lake Murray Optometric without reservation. Also recently my wife's expensive pair of glasses became damaged (one of the ear piece hinges broke and couldn't be repaired). I brought them to Lake Murray Optometric (where they were purchased) and Des Elsen one of the Opticians said she'd try and get the frames replaced under warranty. She was successful and when the frames were received she sent the frames out for installing the frame lenses. Everything was performed under warranty and with a smile. Thank You Des for saving us hundreds of dollars! read more

Lake Murray Optometric - Optometrists Near Me - San Diego, California

I am extremely disappointed by how I was treated by this office. My eye doctor of 35 years passed away and referred his patients to Dr. Gonzalez because he trusted this office to care for us. I had an unexpected crisis at work and was running 15 minutes late. I explained the situation but was told I would have to pay $75 to see my doctor, or I could see a different doctor for free. How does that make sense? My vision is complicated, and continuity of care matters. I understand having policies, but there should also be room for compassion and reasonable judgment. This experience made it feel like collecting a fee was more important than patient care. After 35 years with a doctor who truly cared about his patients, this was incredibly disappointing. read more

I had an outstanding experience at Lake Murray Optometric. From the moment I walked in, the staff made me feel welcome and taken care of. The front desk team is friendly, organized, and efficient -- check-in was quick and they were great about answering my questions and explaining my insurance benefits clearly (which is something I really appreciate). The office itself is clean, bright, and modern. You can tell everything is well maintained and the environment feels calm and professional. They have a great selection of frames -- from stylish everyday options to higher-end brands -- and the staff was patient while I tried multiple pairs. They never rushed me and actually helped me find a frame that fit my face shape perfectly. Dr's there was incredibly thorough with the exam. They took the time to explain each step, showed me images of my retina, and made sure I understood my prescription. It really made me feel like they care about eye health, not just selling glasses. What stood out the most was how personal the service felt. Every person there was kind, attentive, and customer-focused. You just don't get that read more

A Yelp search led me here. I booked online at night and then called during business hours to confirm pricing. I later received email confirmation. The location was easy to find, has a parking lot and the staff was wonderful. I absolutely loved Dr. Justine. This was the most informative and thorough exam I've had in my 30 years wearing glasses. My husband was seen at our HMO for about 5 minutes for his exam. I guess he'll have to come with me next time. read more

For my fourth year in a row I have come back here, and the staff is still as amazing as ever. They always greet me with a smile, and take care of me while I am there. The doctors are always through and make sure that I understand what has changed in my vision. Then Des takes care of finding me the frames I need, that fit well and look good on my face. I cannot recommend them enough. If you need your eyes taken care of, come here! read more

This was my first visit, and I couldn't have been more impressed! Even though I was running late, I was greeted with smiles and kindness right from the start. The team was so accommodating and told me not to worry about paperwork -- Darla quickly brought me in to start the initial exams and made me feel totally at ease. Then I met the wonderful Dr. Justine, and wow -- what an experience! She took her time asking all the right questions, explaining everything she was seeing, and even provided information for my primary care doctor for potential follow-up. It's rare to find a doctor who's so thorough, caring, and genuinely invested in your health. No surprise they have such great reviews -- I'll definitely be back and highly recommend them to anyone looking for an exceptional eye care experience! read more

I've been seeing Dr. Gonzales for years and wouldn't go anywhere else. He was a tremendous help in recommending a group to do my cataract surgery and in encouraging me to do the surgery right away. It was a "game changer." He is always honest in evaluating whether I need a new prescription for my lenses when I have my annual eye exam. If I don't need them, he shows me the difference between my current prescription and the latest findings and lets me decide if I want to get new lenses or wait until the next year. Since my cataract surgery, my eyes are stable, and I don't need a new prescription every year. Although his staff has changed several times over the years, they are always courteous and professional. I highly recommend Lake Murry Optometric. read more

I went in for a normal eye exam for single vision glasses and everything was done promptly and properly. I appreciated being shown the images of my retinas so that I could see their condition. The cost of the exam was about $153, which I think is a fair price for the quality of exam that I received. read more

Needed an exam and new glasses. Very friendly, helpful staff. Exam was very thorough, results were well explained ! Good selection of eyeglasses. Would recommend to all!! read more

I have been coming here for years now my husband and my 3 boys also come to see Dr Gonzales best office I have ever been too and customer service is the best. The ladies at the front desk are so sweet and know all their stuff. Doctor is very honest and help you with any other questions or worries you may have. Best of the Best come see them and their spotless clean office you will not regret it, they deserve a 10 star rating read more

I went here once years ago, and I could not remember why I never went back until I recently scheduled an appointment. Trying to update my info was an absolute nightmare. The person I was talking to was either new or untrained and kept playing the game of echoing everything I say to the person behind her. To her credit, she probably could not hear anything over the incredibly loud conversations going on in the office. The background conversations we loud enough that they were overpowering the person I was speaking to on the phone. The office staff needs to be retrained on the basics of customer service. It gets better... the lady on the phone told me she's not familiar with my insurance. However, after going to the insurance company's (a major insurance company) website her office is the top result of preferred in network partners... read more

I've been a patient of this facility for many years. Every time I come in for my annual exam I'm greeted with a smile and appreciation. They are very informative and friendly. Every time I leave I feel as though I've been very well taken care of appreciated. I Love this place read more

I have been a patient here for years. When my daughters began developing eyesight issues, this was the first place I brought them to. We have always had the best customer service here! The receptionists are always kind, and patient when explaining insurance coverage information. One of my twins was having some very concerning eyesight problems and Dr. Gonzalez was who she happened to see (we are SO thankful we did) After a thorough examination, he explained she had something called amblyopia - something somewhat common in children, however she was only seeing at 20/80 which was concerning as she was already 8 years old. He immediately suggested we should patch her which we started at 3 days a week for 4 hours. We came back at the 2 month check up, and saw very little improvement so he bumped it up to 5 days a week for 12 hours and recommended we see a specialist. We immediately started his recommendations on patching and scheduled an appointment at Sharp with a specialist who saw her in November. He was incredibly surprised that Dr. Gonzalez aggressively patched her, as most optometrists apparently wont - as was so pleased that he did. He said nothing but great things about doctors like Dr. Gonzalez who are willing to patch aggressively in order to train the brain to work the eye and strengthen it while it still can in her developing age. The specialist at Sharp had us patch her 23 hours a day from November and are continuing but at her follow up appointment yesterday, she had some incredible improvement of 20/50 vision! Which I absolutely credit to Dr. Gonzalez - I truly feel like he saved her eyesight and she is on the road to regaining 20/20! I applaud him and recommend him a million times over. We will be forever customers! read more

Wow! So glad to have discovered Dr. Gonzalez and the staff at Lake Murray Optometric Center! A very thorough and pleasant visit to the office and lots of great free advice regarding dry eye care and other issues. No hard sell either. Doc recommended a slight increase in mom's prescription, but said it wasn't urgent and could wait until she was ready for a change. Then they cleaned all four pairs of her glasses and adjusted them for free too! Super nice place. So glad we found them! read more

Great place to get your eyes checked. The front desk ladies are very friendly and know what they are doing. Dr. Steve helped me is very patient and knowledgeable about what you need for your contact lenses and eye glasses! read more

I really enjoyed my visit. Staff and doctors are very amiable and professional. I appreciate how doctor Gonzalez explained everything in detail to me regarding my eyes. Seems like a fun place to work and they're good attitude is definitely appreciated read more

yesss this place is the best... coolest people i went with my mom during covid such a weird time .they were so cool... i wanted to give them all my business cause that's what's up... honesty i brought my sunglasses and they made me the best eyewear in sd... yes to place forever read more

It had been 2 years since my last eye exam and I felt it was time to get checked. I'm nearsighted and I've worn glasses most of my life and currently have a stigma in my right eye. I chose this place people it was close and it had good Yelp reviews. I'm using to going to Eye World or My Eye Doctor back east so not going to a chain was a little different for me. Everyone I talked to was super nice! The doctor was the best... I don't remember who I saw. But he was very quick yet thorough. I had glasses I had purchased from Eye World in Oceanside 2 years ago... Steve Madden's that cost me $200! So I wasn't about to buy new frames. They didn't try to sell me anything and I didn't feel the least bit pressured to get new frames. The only thing I didn't like was that I had to wait 2 weeks to get my glasses back. I guess because they don't have a lab in house. I'm used to picking up same day or next day (spoiled ). I didn't have insurance so everything cost about $250, including the exam and scratch resistant lenses. Over all it was a good experience. read more

Amazing. I've been to so many eye doctors in San Diego and I'm so glad I went here. Great exam. Honest doctor. Got me the best benefits from my insurance. Would recommend to family and strangers. read more

I've been going to Lake Murray Optometric for 5 or 6 years now, and my experience has been positive across the board. Generally, I see Dr. Gonzalez, who has been able to nail my challenging prescription. I have astigmatism in both eyes, which makes it difficult to make both eyes work together. So, I'm very happy to have a comfortable prescription for both near and far. This office also has the most up to date equipment, like the scanner that allows you to avoid dilation. The staff are incredibly nice and accommodating. Recently, I bent a pair of Tom Ford prescription frames and Ian was able to fix them at no cost (no parts were needed, but the work was significant). Also, the lens selection here is fantastic, including almost any fashionable brand you can think of. Bottom line -- I highly recommend visiting Dr. Gonzalez if you live or work in this part of town. read more

I have just had my eyeglasses fixed here. Very friendly staff. Stopped by , found place online and I was immediately greeted by a very friendly front desk. My glasses were fixed very precisely. I also met the Doctor/Optimetrist Super nice and professional guy. read more

Oh my goodness!!!! The warm feeling when you walk in was amazing!! All the staff was eager to help when filling out the paperwork for the first time as well as assist you when picking out glasses! My first time here was amazing. IF I was not moving soon I'd still choose to come back to this eye clinic every year. The eyeball photo scan was well worth the money!!! Better than diliating pupils!!! Thanks to this office and the staff for making my visit well with the trip!!!! read more

Dr. Giang did my pre-op for lasik. I really appreciate him taking the time to exam & dialate my eye so I could get the best experience during lasik. Thank you for also referring an amazing surgeon.. Lake Murray Optometric staff were also so friendly, will be recommending all my friends and family here! read more

Its taken a while to write because I realized I need to make an eye exam appointment. I will not be going back to Lake Murray Optometry. When I was there about 8 months ago the eye doctor insisted that I got my eyes dilated even though I had it done the previous year. I told him it was not necessary at this time. Since I was a new patient he insisted I get it done or in so many words I can find another doctor. A real pushy F____ apparently. Well guess what Murray Optics GFY Im not coming back............. read more

After being a "valued customer" for over 15 years having your insurance canceled is one thing. But still receiving an appointment request for a vision exam is basically "insult to injury" after 6 months, any normal individual would expect that a "professional" business would have had plenty of Covid-19 time to update their online computer generated (current/canceled) customer list! Not VERY PROFESSIONAL to say the LEAST! read more

I've found my forever Optometrist! Easy parking. Super friendly staff. On time appointment start. Cool new exam technology I've never seen before. Optometrist explained things so well that now I'm practically qualified to be an Optometrist myself. All topped off by one of the lowest exam prices I've seen in town. I'm blind as a bat, so these guys will be seeing me a lot. read more

This is an EXCELLENT medical practice. From the office coordinators in the front, to the selection of frames, and most certainly the medical expertise provided by both doctors. I was in today and was seen by Dr. Gonzalez. He is very patient, caring and SMART. Highly recommend. read more

I'm not sure what I think of this place. The waiting room was clean and comfortable and the receptionist was sweet when she greeted me. The doctor (not sure who, not Dr. Gonzalez though) was able to give me more information about certain contact care habits. The eye exam itself felt accurate and solid. There were many small things though that make me feel uncertain about coming back. The lady who gathered my previous eye exam information (not the receptionist) made me feel very awkward when I didn't know my prescription information perfectly. Her tone and questions were judgmental. She also appeared cold and uninterested in her job when providing my first tests. I'm not a fan of all the tests and she didn't provide any warmth. Additionally, the eye doctor was knowledgable but came across harsh when providing info about unhealthy contact habits. I felt he didn't even understand or empathize with me and stated his own opinion without listening to my reasoning. When they gave me new contacts, he gave me a different size than my regular size for trial contacts and they have been relatively uncomfortable all week. I also asked if he would give me some privacy when I put my contacts in, and he must have missed that because he just stared at me while I did which was uncomfortable. Lastly, they sent my contacts and someone else's contacts to my house so now I need to bring the other set back to the clinic. The people are knowledgeable and the location is beautiful inside. However, I also felt judged, lack of warmth and minimal connection with the staff. I don't think I would feel comfortable coming back based on how I felt treated. This eye exam visit was definitely stressful throughout. Update: office manager listened to me and said she would address my concerns with the doctor and staff member. I imagine Dr. Gonzalez must be amazing since most of the reviews are about him. Also the shipping sounds like an error on their shipping packer. read more

First time visit, and was a great experience. Doctor was great and informative of some care I could take. Desire was absolutely amazing and helped me decide on a pair of frames that look absolutely great on me. She was super friendly, and funny, and very knowledgeable. I would definitely recommend Lake Murray Optometric to anyone! read more

You guys are still amazing!!! Just please let me know if and when you are available weekends! I need to come in and I can't get the time off work! Boo! Not your fault, but I will be first on waiting list to come in on a Saturday! ;) read more

My husband and I are new patients to Lake Murray Optometric and I'd have to say that they truly care about their patients. We had scheduled an appointment to get new glasses and contacts. Upon walk in, we were greeted by the women behind the counter. They were really polite and we experienced no wait or delay for our appointment. I have to also mention that the place is very well decorated and not like a boring doctor's office. They have complimentary coffee and tea too! A women took us in to do a few tests first and then the doctor took us in shortly. After the exam, he explained what he thought would be a good fit for me according to my lifestyle and needs. I'm glad that he took the time to take those factors into account. After, we got to choose our frames. They have a HUGE selection. Rachel helped pick frames that suited our face and I'm glad she was patient and didn't mind me trying on so many. I ended up picking one that she chose for me and my husband picked one that she suggested also. The frames were decently priced. Everything was smooth sailing after that and all we needed to do was wait for the glasses to come in. It took about a week to get them in. I noticed there were a couple defects in the frames, but the woman that was helping me adjust them did not hesitate to have them sent back for a new pair of frames. I definitely felt taken care of. Now I'm just waiting on my glasses to come in. Overall, the atmosphere is welcoming and they truly care about their patient's experience. read more

After longtime frustration over exasperating experiences with my previous vision provider, (I tried 2 different offices in 3 years), I am "over the moon" with Dr. Gonzalez and his staff! Dr Gonzalez is very knowledgable, patient, and really took the time to get my contacts Rx right! He and his staff were also very knowledgeable about my insurance, and explained my coverage and different options clearly. This office is on point! Extremely organized, professional and proficient. My previous provider, (Sharp Rees Stealy): ...never contacted me to remind me of my annual exam, never ordered my contacts in a timely manner, never offered me rebate forms for my contacts, (they told me to check online), never provided the correct receipts for submission of a contacts rebate, never even answered the phone!..(I always had to leave a mssg. and then wait for a return call to make my appt. or order my lenses), never once got my ins. billing right, (they left me to fix the botched ins. billing on my own)! I sincerely don't know what to do with myself!!! I'm so happy I found this office, Dr. Gonzalez, Esther, and the rest of the staff here are just perfect! I really appreciate everything you do to make my vision care a great experience! (Did I mention how happy I am)?!! read more

I am the biggest baby of all babies when it comes to anything medical related, especially eye related appointments. Yuck. The fact that I even stay up on my yearly eye exams is something I am shocked I do, probably because my mother forces me to do it.... Today I tried to give it a new outlook. The office inside is pretty nice but what I never liked about the place was how sometimes the employees were pushy with medical-phobics like me making for some very uneasy and uncomfortable situation. I think just about everyone in this office has seen me cry, yeah, that's right, crying. Pathetic huh? I sucked it up today and did all of what I think are the most unnecessary tests ever, especially for a 17 year old... I definitely don't have glaucoma.... whatever. The ladies today were pretty nice and my eye doctor finally lightened up on his humor. He reminds me of Napoleon mixed with a character from A Clockwork Orange.... especially the weird eye testing contraptions.... He makes you read the wackiest little cards that must be from extremely old works of literature because you feel like your speech problems are worse than your eyes are.... After my self-esteem was bludgeoned to the ground by telling me without glasses my vision is 20-400 hahahahahaha, horrible, they led me into the room to get some new frames since mine were as old as the hills. They have quite the selection of designer frames. Juicy Coiture, Fendi, Versace, Gucci, you get the picture.... I found myself some nice Fendi frames for not that bad of a price. The ladies really spend the time with you to find exactly the frames you need. This is a valued quality for a person like myself who is beyond indecisive. I was very satisfied with my visit this round, but will remove one star for their pushy and scary demeanor's in prior visits. Not bad though, for a medical related appointment.... read more

Dr. Gonzalez is a caring doctor who is both cutting edge current and old-school wise. He goes above and beyond when it comes to patient eye care. He's someone who truly understands the importance of treating the whole patient. The staff at Lake Murray Optometric are just as caring and professional. You could go elsewhere, but why? read more

I've been a patient over 10 years and every time I go it's like I'm receiving "first time customer" care. From my first visit to the office and meeting Sarah, I knew I was in good hands. Everyone is friendly, attentive, and concerned with making your eye care a priority. I've been around to few optometrist offices before coming here and nothing ever stood out. Here, not only does everything they do stand out, they make you want to keep coming back. read more

Recently I needed to have my eyes checked for a up-coming exam at the DMV. A friend suggested Lake Murray Optometric. I made my appointment with Dr. Hall and the staff along with Dr. Hall made me feel welcome. My exam was extensive and when finished we went with bi-focal contacts. It was like a miracle seeing up close and also distance. I later met Dr. Gonzalez who has taken over most of the practice from Dr. Hall who is semi-retired. He also was pleasant and happy to share. Working for Nordstrom for 30 years I truly appreciate customer service. The office staff was also great in explaining everything and more. I can never thank all for making my day. I'm so pleased with their service and highly recommend them for all your vision needs. They also have a extensive selection of eye-wear. Thanks all...."I can see again" ! read more

This place is fantastic. My visit was a few months ago and it was the best experience I've had with an optometrist. I first had my exam with Dr. Hall and he was wonderful. He fitted me for contacts and went above and beyond to explain what's going on with my eyes. He gave me many different samples and scheduled a follow up appointment for me to come back, the next Wednesday (his day off) to meet with Dr. Gonzales. He was wonderful as well! The two different appointments confirmed to me that I WILL NEVER BE GOING BACK TO LENSCRAFTERS. Ok, now the front office staff... THEY ARE SO FRIENDLY. Rachel and Rachael were super helpful and efficient. I love this place! read more

Love the staff they were all wearing masks, extremely friendly and professional with a personal touch. The office was clean and sterile this made me feel comfortable that all safety measures and procedures were followed according to the CDC and WHO guidelines. Dr. Gonzalez was excellent and extremely knowledgeable and accommodating. Every step of the eye exam was explained, I was most impressed with how thorough his explanation was in lament terms. Definitely put at ease during these unprecedented times, felt comfortable to ask questions and address concerns. I'm so happy I was referred here, highly recommend Lake Murray Optometric! read more

I have had some rare eye problems and it took awhile to schedule an appointment (a few days). Anyways, Dr. González told me that he is "stumped" with my condition but he was persistent with trying to figure out what was wrong with me. He told me it could be one of two things: an autoimmune condition or some eye condition. This got me tested and started the process of getting looked at for an autoimmune condition. It turns out I just got diagnosed with one and I would not have known if Dr Gonzalez hadn't mentioned it. He was able to tell me even before my doctor was. I am very grateful that he was able to diagnose me before my primary doctor and my health is in the right direction BECAUSE of him read more

The office is clean, the staff is amazing. They have a great selection of frames. My friend and I always book our yearly exams together so that we can help one another pick out glasses. We have so much fun. Yes fun! At the doctor's office. First, we grab some fresh coffee from the keurig machine in the lobby, then head off to our exams with an always friendly assistant followed up with a visit from Dr Hall or Dr Gonzales. Both docotors are great. The women that assist with the frame selections are so helpful. They'll give you honest opinions based on your face shape, your coloring and your style. This is so nice since it gets a bit overwhelming. I had an issue with my brand new lenses being tinted a color I was not fond of. I called and they helped me by replacing them without a hassle. Overall this is a fantastic place. I highly recommend. read more