Thank you for saving and helping me time and time again. I have never came across a more caring, experienced and educated office such as this one. I had a horrible experience with yet another optometrist and I learned my lesson that Grossmont vision center is the more caring and best optometrist in San Diego. Their remodel is AMAZING - I'm telling you come see for yourself how hospitable and amazing they are thank you Jenny, Debbie, Sarah, and Brittnay for always remembering me and having my back with any help I need! read more

Grossmont Vision Center Optometry - AMAZING REMODEL - Optometrists Near Me - La Mesa, California

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After my first experience with Grossmont Vision I was so happy with the experience that I wrote a glowing review and posted it here on Yelp. I damaged my lens and went to Grossmont Vision for help. They ordered new lens on December 8, 2025. I still had no word from Grossmont Vision so I called on January 5, 2026. They said that there was a mix up and the lens would be here for me immediately. After another two weeks I called again and they went on about how the lab made the mistake for the delay. I asked why no one from Grossmont Vision didn't follow up with the lab when the lens didn't arrive on time. Once again they blamed the lab for the month delay. Then they said that they had the lens in the store. They never called me to tell me that the lens were in and I again asked why they didn't call my. The person from Grossmont Vision said in an angry tone "Your lens are here in the store if you want them. Very poor customer service on my second visit and they avoided any accountability for the bad service. I no longer can recommend Grossmont Vision Center. read more

The staff here went up and beyond to make sure I LOVED my glasses and knew about their awesome warranty perks. They have a nice selection of glasses and you can also order from online if you don't see anything that fits your style. Give them a try! read more

Tried to overcharge me without checking my actual coverages. I'm aware of what my insurance covers so I was able to correct the assistant. My first time at this vision center and the entire experience felt like a money grab. Upsold me for pictures of my eyes when I could have the same procedure done through my insurance somewhere else. I was ok with paying as I was told she would explain in detail my overall eye health. There was little explanation as to what the pictures were for. Whole experience felt rushed. read more

I have already submitted for Grossmont Vision and been denied by Dr Kevin Riggs and his new Manager Sarah. It didn't matter that I have been there a dozen times within this year for adjustment for faulty frames. They even replaced once because they broke after being tighten by their employee. read more

I have been seeing Dr. Kevin M. Riggs, Optometrist and visiting this location for over 15 years. The office has always been very friendly, cordial, on time and accommodating to my schedule. They have a great selection of frames and lenses both prescription and sunglasses. I have also had my cataract and glaucoma eye screenings done as well. The staff is super nice, the location is centrally located and within 10 minutes from most areas in El Cajon, La Mesa and Mission Valley. Dr. Riggs really seem to care about my eye health and is genuine. read more

Great place! You get the sense that they really do know what they're doing here and I don't mess around with my eyes. I've been coming here for years. read more

Needed an optometrist closer to home and I am so glad I chose this office. Dr. Riggs is extremely friendly, professional, and thorough. The office was clean and ran efficiently. Very happy with my experience here! read more

As far as the eye exam went, they were - okay. Felt a bit like an assembly line, but got the job done. HOWEVER , they did try to jack me on the price for the prescription glasses. I picked out something higher end, wanted some special features, and knew my vision insurance would not pay for the whole thing, but the assistant tried to show me a printed list of coverages for "my plan" and then claimed my portion would be a sky-high amount. I got them to write out the prescriptions for me, went somewhere else local where they took the time to actually look up my particular vision coverage on the computer and work with me on it, and got the exact same glasses I wanted...for $265 less. So sure, I might go back if I need an eye exam, but now I know that I shouldn't even consider buying glasses there. read more

This place is awesome! Easy to make an appointment, everyone is friendly and you're in and out in no time. Dr. Riggs is extremely down to Earth and personable, and always lets you know what's he's doing/explains what he's showing you. Variety of different style/brands of glasses, and they come in pretty quickly even if they're on back order! Literally no complaints. This'll be my optometrist for the entirety of my living in San Diego. read more

Myself and my family have been patients of Dr Riggs for at least 5 years now and have never had a bad experience. There are 6 of us so we frequent GVCO quite a bit! All of the staff and Dr Riggs are very friendly and inviting and we're always greeted with a smile! They are all very knowledgeable and they offer a nice selection of frames and contact lenses at very affordable prices. I love that they aren't ever pushy sales people either. The office is small but comfortable and CLEAN! I appreciate the kids corner in the back by the exam room so my daughter can entertain herself during my eye exam. Another thing I LOVE about this place is they offer late appointments so I don't have to miss work and my kids don't have to miss school for our appointments!!! I highly recommend Dr Riggs and GVCO; you won't be disappointed! read more

I've been a client since 2009 and have always had a good experience with eye exams for glasses and contacts. Dr. Riggs is always patient, and kind, answering all questions, and providing updates to my vision care needs. The environment is clean and up-to-date and the support staff are all top-notch professionals with excellent customer service skills. I recommend you stop in for an eye exam and see what you think. Jc read more

Knowledgeable doctor snd friendly staff please give them a chance especially if your looking for a eye dr. They had a good selection of frames as well read more

I went to a new place because my optometrist retired. I regret it. This is the worst place I have ever been even lens crafters were better I was trying to support local. They were not professional didn't get my progressive correctly didn't even try to fit my glasses on me they were not friendly when I had problems with how they were made. In the end they did gove me a refund and did not tell me they were not going to reinstate my benefits. Lied to vsp about why they didn't want to reinstate my refund. Basically leaving a customer without glasses. Wow how dare you leave someone without glasses so insensitive. I wouldn't recommend this place. I have nothing good to say about this place in the end vsp did reinstate me!! read more

I have been going to Grossmont Vision Center optometry for several years, and recently had the pleasure of meeting Dr. Chan who is Dr. Riggs new associate. Always a great experience with minimal wait times and professional courtesy. Dr Chan is very thorough and knowledgeable. I feel very well cared for- thanks! read more

I just had my first experience here yesterday. First off, let me say that Dr. Riggs is great. Takes his time, friendly, and thorough. He even corrected my Rx because a previous doctor had over corrected my astigmatism, and actually caused me to have eye strain, blurrier vision and headaches. He took time to find the perfect eye drops at the pharmacy or online to help with a past corneal injury that still flares up with eye dryness. When it came to the Pre-tester and retail portion of it all, this is where I was completely put off. Her name is Toya I believe. It first started with her being exasperated that I had to run to my car to get my glasses even though the receptionist told me I didn't need them. So Toya had me go get them and I parked sort of far. When I came back in with them she said immediately "Where did you PARK?" all irritated. I just told her I parked farther to get more steps. So on we go with the pre-testing. She's still not friendly and acting all put out to be there. When I'm done with the doctor and it's time to pick out glasses I ended up with the final decision to order online bc with Warby Parker bc it still ended up being cheaper even with my insurance coverage. She was NOT happy to say the least. Rolling her eyes and shooting glances at her co workers the entire time I was there. She was so aggravated that I "wasted her time" I guess. I can choose to take my prescription and do whatever I want with it. I'm very much still a customer bc I chose this Vision Center to see the doctor. Plus when I get my glasses, I'd like to think I'd be welcomed back so that my glasses can be adjusted at the very place I received my current prescription from. Doctor is great though! I was planning to call and talk about my experience with Dr. Riggs bc he is the owner anyway. read more

The staff is incredibly helpful and absolutely went above and beyond when there was an issue with my vision insurance. I can't recommend them enough! read more

This place is great. Friendly staff who helped me get there after getting lost. The doctor himself was super nice and knowledgeable. The lady in the frame area was patient and helpful. I still don't need glasses at 41 soo bummed I can't continue to go there but I have recommended this to my husband and I will recommend to anyone in search of a friendly opto practice. read more

Such a great optometry. Organized, respectful and knowledgeable. 100% recommend you to visit them. read more

Dr. Riggs is so informative and genuinely likes talking to patients and helping them learn. I've been going to the eye doctor for 10+ years and I've never had anything explained to me like he was able to, I walked out actually understanding my vision numbers and what the best course of action is for me in the future of correcting my vision. The staff was also so helpful, I had an amazing time talking with them after my appointment and they were so knowledgeable and kind. Such an amazing office that makes you feel appreciated and at home. read more

I will admit I am a bit biased. I worked for Dr. Riggs for nine years. He is still the best Optometrist I've ever had. Of course the staff has changed in the 11 years I have been out of CA, however the staff I saw a few days ago was fabulous! Everyone is friendly, helpful, and knowledgeable. I was so happy to be able to get exams and glasses for myself and my daughter during our vacation in SD. The expansion and remodel were needed and look very inviting. April (Henderson) Keller read more

This was my first visit and I'm very happy I made the choice to go to Grossmont Vision. Super friendly staff and a speedy appointment, but never felt like anything was rushed or left undone. I'd recommend this team to anyone looking for a new optometrist. read more

Great staff, very accommodating and easy going. Dr. Riggs is like that relative I haven't seen in a while and we seem to pick up right where we left off. Dr. Riggs is very knowledgeable esp. if you know the right questions to ask and if you don't he will usually fill in the blanks. Aside from this, their is the obvious pride of ownership when you walk in the business is roomy bright and airy and the selection of glasses is remarkable. If your "looking" (no pun intended) for a great, accessible optometrist to fulfill your eye care needs..."look" no further. read more

The staff was absolutely amazing! Friendly, knowledgeable, with a great variety of glasses. I just moved to California so I was in search of a new local doctor and this facility was amazing. I already recommended them to my fiancé. Thank you!! read more

First time at the office was referred by a friend. Dr.Kevin is awesome! Took the time to explain everything and was detailed. Staff is friendly and helpful, wouldn't go anywhere else. read more

Every single staff member were helpful and nice. It was a bit hard to find their shop but a lovely staff member with purple hair helped me over the phone until I got there (I forgot her name smh!!) Dr Riggs was also very professional. He answered all my questions and I had many haha. Janina was the one who helped me pick out my glasses and she was also super helpful. Broke down all the pricing after insurance for me with all my exams, frame, and lens. Got my glasses within 2 weeks like they said. A++! read more

The absolute best time picking out glasses. Dawn was super helpful and gave us a ton of laughs . The selection for glasses was phenomenal. Will be back:) read more

Dr. Kevin and the staff were great! I went in yesterday for a long-overdue eye exam and everyone was very friendly and helpful. Even though it was late in the day on a Monday, the office was cheery and welcoming. Dr. Kevin was very knowledgeable and answered all my questions. The office made sure to clean everything constantly, and made sure to follow the recommended cleaning regimen for everything. I got in and out with exactly what I needed. I would definitely recommend this office. read more

Everyone in the office was so friendly and welcoming!! I loved the vibe of everyone! It felt like being at home. Dr. Riggs was kind, laid back and helped me to REALLY understand my eyes. Most eye doctors explain things fast and with terminology that only doctors understand. He explained thing in a way that child could comprehend. I recently moved to SD, so this was my first visit. But I'm happy to make this my permanent optometrist! read more

I've been going here for years and they've always been fair. My most experiences was horrible. There's just too much turn over, always training someone and poor Lynn doesn't speak good enough English to communicate effectively. I took time off work to come to my eye exam, after being told the day before by Lynn my benefits were still effective. Today, however I show up and she says "oh no everything will be out of pocket because your benefits will not be honored until next month!" What a disaster. It's one thing if I had the day, it's another thing to have to leave work only to be turned away. And where's the nice lady that's usually working the first desk? I was checked in by a volunteer who tried to upsell a retina exam! Get it together! I will not be back! read more

Lynn and Dr. Riggs are amazing as well as the rest of the staff. I have been coming here for a couple years for my exams and glasses. You never feel rushed and they are always willing to help!! Even during these times of uncertainty, I had ordered glasses before the stay at home order. My glasses came in and they made sure that I was able to get them and be fitted. PPE was worn as a safety precaution, much appreciated and Lynn is very personable and professional. read more

Amazing customer service! I just stopped by this optical after having taken my mother to a different location where they dilated her pupils and didn't give her those disposable protective glasses. I asked if they had any and explained the situation. The kind lady at the counter told me they didn't carry any because they don't dilate pupils there, so I thanked her and left. My mom was browsing in the shop next door so I caught up with her and moments later the kind lady from this shop came over and gave us some of the disposable glasses that a coworker had given her. I am so grateful for their kindness. read more

I recently had an eye exam here and I was very happy! The entire staff are extremely welcoming and friendly. I was in and out in less than an hour. Eye exam and new glasses ordered. Dr. Riggs was straight to the point with the exam but did not rush over any detail and explained exactly why my old prescription was not working anymore. This was by far the most efficient and friendly optical office I've ever been to. So glad I have found a new office! read more

Dr. Riggs and his staff are thorough, attentive, friendly, are concerned with their patients.

Very professional and courteous while maintaining masking/social distancing during the pandemic. Admittedly I had some indecisiveness in choosing frames but Elizabeth was very patient and helpful throughout the process. I highly recommend this vision center! Keep up the great work! read more

Dr. Riggs and staff are amazing!!! They are super sweet, courteous and informative!!! I highly recommend this optometrist if you are looking for one!!! Ten stars!!! read more

Always a pleasure to visit Grossmont Vision Center. Dr Riggs has established a very professional practice with very efficient and friendly staff. Appointments are very punctual and very little wait time. The center is very modern and extremely hygienic. Dr Riggs is very personable and professional. Highly recommend his practice for your vision needs. read more

Dr. Riggs was very professional and very nice! The entire staff were friendly and welcoming!! Lynn was super sweet and very patient with me while choosing glasses! I would highly recommend this vision center! read more

Clean office, professional service. Timely attentive service. Great choice of eye wear

Came for an updated exam and glasses. They also gave me a complimentary photographic exam. Bought a fairly pricey pair of glasses but I got what I paid for and I'm happy with the choice so far (only 2 months). Great customer service and they're very helpful. I'll be back. read more