Everyone is very nice. Perfect place for minor injuries and basic maintenance, but I strongly recommend other clinics if you have any invasive procedure or if you feel little improvement. The 30 minute structure is limiting and this place is a zoo. My surgeon (best in the east bay) was also extremely upset with the progress I made here. Response: Lauren, I believe you failed me as the manager of this facility. After 6 months post hip replacement, your clinic failed to even do ROM tests. I was coming in twice a week for 6 months and not only was my surgeon confused with my progress, he said my hip would have worn itself out within 2 years... the new hip that supposed to last 20. Put yourself in my shoes thinking you're going to live at 60% forever. I'm finally feeling normal. How many sessions would it have taken for you to jump and intervene? 100? $10k later? Nothing to discuss. read more

I have watched this company grow over the years as I have had several occasions requiring physical therapy. Through the years and several expansions, they have maintained very high standards in their service and the quality of their therapists. They are my go to place when PT needed. Highly recommended. read more

I highly recommend Lafayette Physical Therapy. From initial contact through receiving services - everyone I've dealt with has been professional, friendly and helpful. It's a convenient location with ample off street parking. The facilities are clean, well lit and comfortable. I have worked with Shawn - who is fantastic. I also had Brenda for a session - also fantastic. Both - really listen and hear what's going on and give great advice. I am a recent cancer survivor trying to deal with major changes to my body after undergoing chemo, radiation and surgery that impacted my pelvis, hips, periformis. On top of this I already had lower back issues and was developing shoulder problems as well. I could not walk 10 minutes on a treadmill without pain. Over the course of the past few months I went from not being able to walk more than 10 minutes at a slow pace on the treadmill without pain to walking 3 miles in a little over an hour without pain. Shawn has helped with my neck issues and my lower back issues by looking at my body as a whole. With some massage, stretching and prescribing exercises he has helped me rebuild strength and balance. read more

I was a patient here for several months, and I recommend this business. I was treated by several therapists, and all were well trained.

Tried to get appointments but they were busy and were booking 2 weeks out. Not good when your in pain. read more

I am a past patient using Lafayette PT again for a recent injury. Dr. of PT Emily H. is excellent. She is very focused on you, is knowledgeable, tells you exactly what's she is doing/recommending and why. She helps you understand PT is not a quick process. It's one that requires compliance if it is to work. And it does work if you do the work. Can't speak for other PT therapists - but Dr. Emily is worthy of your trust. Also, the facility is clean, bright, spacious and well equipped with convenient parking in the rear garage. read more

Excellent and caring therapists. Lots of different modalities used. Thanks to Janelle, Valerie, and Shawn. read more

This company will not answer their phone. After multiple attempts at trying to make an appointment, I had to physically drive there. When I first had to cancel, they did not explain you had to text. I wasted time trying to call, then I had to drive there again and was late by 15 mins and they charged me $90. They continuously overcharged me for appts and I had to get my insurance company involved to fix it. They are a nightmare with billing. I'm supposedly slated for a refund, will see. Treatment was done over a month ago, so I had to call to see about my credit back for all the overcharged. Makes me wonder if they were just going to keep the money if I hadn't called. I will update once I get my money refunded. Although they are still planning on keeping the late cancellation fee even though they don't answer their phone and don't clearly explain it has to be done via text. read more

I was treated at LPT very successfully for sciatica pain by two very talented therapists, Gustavo and Derek. They guided me through exercises to strengthen my core and stretch the muscles that were affected by the nerve pain. I am now pain free and can continue my exercise routines at the Lafayette reservoir. Thank you. read more

My therapist is fantastic, but that's as far as it goes. Management is rude, unapproachable, and uncaring. They will not talk to you on the phone. Even for a first appointment you have to communicate only through texts and they make you jump through all kinds of hoops just to get a first appointment. I tried to cancel an appointment well before the 24 hr deadline that I now know they will not bend at all .They informed me that I had to pay $50 because I sent my text to the wrong number. (They have two different numbers). It feels like a mill there with ads all over for extra treatments that are all very expensive. read more

I recently saw Gary Corso for some issues I was having with my knee and also my ankle. I had read Gary's reviews on Yelp and wanted to see if he could help me get back to my feet. It was one of the best decisions I have ever made! Gary is an awesome therapist! Right from the start, Gary tailored a rehab plan to help me get better and stronger. The sessions and exercises with Gary were very challenging--as he pushes you to be your best. But it was all worth it. Gary knows exactly how much you can handle and what you can do and he makes sure you understand that about yourself too. It was the best physical therapy experience I have ever had--and (unfortunately) I have been to and seen many physical therapists in my day. If you are looking for the best physical therapist in the Bay Area, I HIGHLY recommend that you see Gary Corso. He is a true professional: kind, caring, helpful and extremely knowledgeable. Gary will help you with whatever issues you are experiencing and get you back to normal in a jiffy! Trust me, you cannot go wrong with Gary, as he truly is one-in-a-million! Thank you Gary and Lafayette Physical Therapy! read more

Lafayette Physical Therapy has wonderfully been more than just physical therapy. What a great experience when you NEED help recovering from a surgery and experience a therapist - as well as an entire staff at all levels - seemingly focused on YOU and not just going through the motions (no pun intended)... I appreciate their TALENTS and the way they go about delivering their knowledge, skills, and abilities; coupled with awesome engagement with me (and I'm sure all of your clients). They inspire! It's also great to see and here how they seamlessly interact with each other... It appears their "WAY OF BEING" is aligned with the Lafayette Physical Therapy culture equipping and enabling the staff to amazingly perform all operations prompting this writing about them! read more

You cannot go wrong with Lafayette Physical Therapy. I've worked with two physical therapists and they are both top-notch. I want to give a shout out to Shaun who I'm currently working with. He is absolutely incredible. Things to be aware of...it takes time to get in to see a therapist so be patient. Also, the front desk is extremely busy. I recommend making your appointments while you're there rather than calling later. I cannot speak for the Pleasant Hill location, but if you schedule your therapy in Lafayette I think you'll be happy with their responsiveness, professionalism, and caring attitudes. read more

A nice business for the Lamorinda community. The staff is very professional. They do a good job on working on complicated issues. I have worked with Gary and Val and they were both totally professional and love what they do. We are lucky to have a business like this in Lamorinda and they deal with your insurance for you. Five stars. read more

Have you ever had a service or specialist or company that was so helpful and amazing that you were afraid to write them a review, for fear of making them even more popular, thus less available for appointment times? I have a skip in my step because I'm caring for my body in a new way, thanks to the inspiring group of professionals at Lafayette Physical Therapy. I've traveled around the world to work among top therapists, researchers, neurologists, and specialists in the Parkinson's community, yet it is this local business that is rapidly changing the way I approach the challenges of my Young Onset Parkinson's Disease. Brianna Munson, PT, DPT, is one of the most intuitive, compassionate, patient, focused, and efficient therapists I've ever worked with... and I've tried dozens of therapists, using every method and modality available. The team in this office is highly educated, present, and impeccable in their professionalism while maintaining a relaxed and friendly environment. Their highly organized staff communicates so well with everyone and anyone (medical plans, individuals, irritable folks experiencing chronic pain). They treat each person who walks through their door as an individual, always using the latest and safest techniques to get clients functioning at top capacity again during and after any physical challenges. Yet, when I leave this office I always feel as if I've had talk therapy, because they really apy attention. How did we get so lucky to have LPT in our midst? I'll never bother looking for another physical therapist again! I'd trust them with my children and highly recommend them for any phys-related challenge. read more

Gary and intern Kat were great. Their team concept in assigning challenging exercises was consistent and complemented one another. They helped steer me in the direction of a successful recovery from my hip operation and I felt I made great progress over the course of my 4 week of PT. They were both attentive and before starting each session they wanted to hear how I was doing and whether I had any concerns/comments. I was pleasantly surprised that the facility has electric stimulation machines that can be applied to the scar site for relief post session. All 3 technicians that assisted me with the machines were personable and supportive. Lastly, I would also state that Lauren did a great job following up via email and the gal at the front desk was responsive and helpful in scheduling my appointments and providing emailed billing. I would recommend Lafayette Physical Therapy to anyone needing Physical Therapy. read more

This place is awful. They billed me (fradulently) an $85 co-pay and my insurance just told me that is ILLEGAL and the max they can charge me according to my plan is $50. They are so greedy! This is for about 15 minutes of actual treament. They should just say they don't take my insurance if they are that tight. Also, you have to be treated in a room full of other people so I was lying on a table on my back while the patient next to me stared at my breasts. I feel totally violated by this place. Treatment was also sub-par. I wouldn't go back if you paid me. read more

I had rotator cuff pain which had significantly limited my activities for months. Physical Therapist Gary Corso took the time and had the expertise to carefully assess the problem and to devise a program which was both effective and realistic for my to execute at home between visits. Manipulations during visits also added significantly to my range of motion. Gary listened carefully to my concerns and was supportive of my efforts. As treatment progressed, he adjusted and added to my regimen to keep me improving until I regained full pain-free functioning. Alessia and Thalia provided excellent assistance as well, and the front office staff is kind and efficient. Kudos to Lafayette PT. read more

LPT is a beautifully run business! Appointments are always on time. The entire staff is professional, yet friendly. The place is immaculate. My therapist is Jordan. She is the best! She is extremely efficient, thorough, well-trained, competent, persistent, yet fun and warm. Hopefully you won't need physical therapy, but if you do, this is the place to go! read more

Diane is my PT, and she is amazing. I had neck surgery in December & Diane does an amazing massage on the surgery location. The facility is clean, and PT starts & stops on time. I highly recommend this location. read more

rude and disinterested front office woman. She was too busy to schedule me the first time I came in and when I didn't hear from them in three days, I called back. Nobody picked up but I got a text to text them. I guess they're not interested in new business. When I went back to pick up my script for PT, and said I would go look for a place that was interested in my business, a different woman said OK. The large woman in front was as usual completely disinterested in me and other patients walking in . read more

I have nothing but praise for this PT group. I arrived with shoulder problems and left four months later with strengthened, stretched and fully working shoulders. (And I now have a roster of exercises to keep me in shape!) The staff were all extremely competent, knowledgeable and personable. Appointments were made quickly and efficiently, any insurance issues were dealt with by the office staff and there was always plenty of parking! I attended PT during the worst of Covid and the protocols in place at LPT were both sensible and reassuring. If needed I would choose this group over any other, really impressed with how well they sorted me out! read more

First...what I liked about the place is that I worked with the same therapist the entire time. I have had numerous PT sessions at other places and a lot of experiences since I've had two knee surgeries, cervical spine fusion, and two rotator cuff surgeries...along with some lower back PT sessions at various places. Often time I have been in situations where I was handed off to another therapist...or an intern or the like "watching" me do my exercises etc. Julie was my therapist and she was professional, knowledgeable, and most importantly, helped me following knee surgery. I felt she was very in tune to where my recovery was at...pushed me just enough each time that I reached a progressive level with minimal pain. Every person I came in contact with there seemed engaged and caring. Oh...and my surgery was March 22nd...and today I was able to do 95% of my cardio and weight training...without any knee pain...and I workout hard! Highly recommend them for care! read more

I had fantastic care years ago when recovering from rotator cuff surgery. This time my experience was quite negative. Beware their billing practices. They were not up-front with what the fees were going to be and ended up accruing a huge balance due, then blamed my insurance company. In fact, they lied on my first visit, telling me my co-pay would be $25, then the next time I went it was now $85. Despite paying the $85 each time, the accrual grew without my knowledge. They never shared that what they were actually submitting to my insurance was much, much greater. I spoke w/ my insurance company and learned that what they did was very misleading, bordering on fraudulent. They have not been willing to admit to their error in how they handled communication, nor are they willing to settle for my proposed solution of paying as a non-insurance patient. The balance due remains. I'm quite concerned that my credit rating will be impacted. In addition, be sure to ask for your therapist's qualifications. I was assigned to a student intern without my knowledge. Nothing against her but I should have been told and given the opportunity to request a licensed, more experienced therapist. Note that the fees they charged me were the same once the intern left and I was then assigned to an experienced therapist -- in other words, no discount for seeing the intern. I'm sure they weren't paying her as much. I'm quite disappointed in the whole experience because I remember how great this practice was when it was smaller. I will never go back and will spread the word. P.S. On a positive note, the PT assistants were awesome!! read more

This place is DIALED. Everything is completely and seamlessly attended to, including me as the recipient of superb treatment and service on every level. Wow. Women-owned. Now it all makes sense! I've been passing the word to everyone I know. No need to ever go anywhere else. So great. read more

I had a partial tear in a rotator cuff tendon - the supraspinatus, if you're curious, and yes I had to look that up. I had been to a sports doctor who planned, and later did, give me an injection to speed up healing. In the workup to the injection and after, he gave me a prescription for physical therapy. Well, let me tell you, it's tough to get scheduled at a physical therapist nowadays. Many people put off elective medical procedures due to Covid, and it seemed like every one of them decided at the same time that now was a great time to revisit all those problems. So it seemed like it took me forever to get an appointment - in fact it was about four weeks. So I finally was able to get in, and was assigned a physical therapist named Gary Corso. In a word, he was FANTASTIC. I really didn't know what to expect, as I'd never had physical therapy before, and I am no spring chicken. Expect to work hard if you get Gary, but you'll be thankful for it. Gary started by redefining the word 'pain' for me. He said what I thought was pain was actually 'discomfort.' You know when they ask how bad the pain is on a scale of one to ten? Well, Gary let me know that until you hit five or six, you're not 'really' feeling pain - it's just discomfort. So needless to say, I had a lot of discomfort at the start, haha. Gary took me along at a pretty good pace, giving me an ever-increasing series of exercises and weight work to rehab my shoulder. I had my first session with him on June 14, and my last will be on August 16. It was Gary's suggestion to end my rehab - there was no trying to keep me hanging on past when he thought he'd done all he can do for me now. I also want to give kudos to two techs who gave me electric stimulation and ice at the end of each session: Dalia and Alessa. After the pain, er, I mean, discomfort of the sessions, they really helped the recovery, and were really fun to talk with. Great gals! Alessa also told me that 'PT' stands for "Pain and Torture!" Ha! Everyone at Lafayette PT was great. They were patient but demanding, pushing me to do what I could to regain function in my arm and shoulder. If you go there, and are lucky enough to get Gary, rest assured that he'll do his best to get you back in shape. He is an excellent PT, and I owe him a lot. The only thing negative about LPT is the accounting group. I'm on Medicare and Blue Cross, and before we pay a bill, we want to see an invoice showing what insurance has paid and how much is still owed, so we can cross-check it with our insurance records. Even though we made that clear, the receptionist (not her fault) asked me to pay an outstanding balance for which we were never billed. Coming in for a session is not the time to do that, particularly when you have never received a bill. Aside from that, though, the service was great. And I am thankful I got Gary - he really helped me when I needed it. read more

Impossible to get anybody to answer the phone. I left numerous messages and had to keep calling back in order to make an appointment. The wait time to get in to see anyone in Lafayette was over a month, so they sent me to their Pleasant Hill location that has plenty of parking and available appointments. read more

the rating is for a management decicion when a mistake was made at the appointment desk which they called a misunderstanding but made me pay for it. when i talked with the receptionists i told them that my insurance will be in effect next week i asked them if i could start a week earlier and pay out of my pocked for the first 2 regular sessions if they would charge the insurance the first session which cost $195 instead of $140 thereafter and i was told it would not be a problem for them to bill the insurance. well never the less i got charged for the $ 195 session and when i told it to the manager owner she said there must have been a misunderstanding but she cannot change anything and i would have to pay because we dont do that and there must have been a misunderstanding and pla pla pla . i said then it was made by the receptionist otherwise i would have waited a week until my insurance would have paid it anyway. well this is not the end of it with your bad customer service that i as a customer whos insurance pays for your service maybe in the thousands of $ will pay for your employees mistake ! how greedy can people get ! which means we can tell the judge to make an unbiased decision who will pay for the " misunderstanding," your greedy company in the wrong or i. i still have some more sessions reserved and will finish them, ernie read more

I worked with Gary for some chronic back pain. It wasn't severe but I have had it since bearing children. I have been to chiropractors, physical therapists, doctors, and so on, with no success. With Gary, he was a pro. He immediately found the area of pain and he helped me manage with strengthening, mobility and stability. I still have a quirky back but I now know what I need to do. When I do my exercises, the pain just about goes away. He's fun to chat with and he knows his stuff. He was never late and he always wanted to help. I am grateful to have found him and I hope others can benefit from his expertise as well. read more

I have received exceptional care at Lafayette Physical Therapy over the past several months for a serious injury. Gary and Sydney worked on my injury in different yet complementary ways to achieve my physical mobility goals. I also want to mention that the staff is terrific. Without exception, I have found everyone at Lafayette Physical Therapy to be courteous and accommodating. read more

Over a year ago I hurt my left shoulder, my doctor recommended surgery if I did not get better with 6 weeks of therapy. I went to a physical therapist in Walnut Creek, unfortunately no improvements. At the mean time I hurt my right shoulder as well last March. I found me a new doctor, I could not do Surgery do you COVID-19, my life became very difficult. I found Lafayette Physical Thearapy online, I started thearapy with Gary Corso as soon as they opens up again. I am about 70 percent better and no need for surgery thanks to Mr. Corso. I did recommend Mr. Corso to one of my friends and he had also a good experience with him. read more

I had been suffering with vertigo for over seven years. It is difficult to find someone who understands the vestibular system, how to test, and how to rehabilitate. Lauren was amazing. On the first appointment she was able to successfully move much of the inner ear crystals that were causing my vertigo. The following appointments fine tuned the treatment. Additionally, she gave me exercises to complete at home. Lauren is professional, knowledgeable, communicative, and patient centered. I highly recommend Lafayette Physical Therapy. read more

I attended Lafayette Physical Therapy related to lower back pain associated with too much sitting while WFH. My first call to book an appointment for a consultation was an excellent experience. The staff were very knowledgeable about the Insurance coverage for my specific insurance and could tell me exactly what I would have to do-pay. My first consultation with Meghan was also excellent. She was extremely thorough in her tests and all of her questions. By the end of that session she was able to recommend a course of treatment which I embarked on. I visited 2x per week and after the first few weeks noticed an improvement. Meghan was very knowledgeable, would answer any questions I had on the exercises I was assigned, and was careful to make sure I was not overdoing it. All exercises were made available as printouts or online which included little videos of what to do. The facility is well run and the staff is very friendly and polite. They have excellent COVID protocols and I did not feel at risk at any point in time. I am happy to report that I no longer have any lower back discomfort. I would thoroughly recommend Lafayette Physical Therapy. read more

The people at Lafayette Physical therapy are amazing! From the front desk to the assistants to the physical therapists. Every time I go in I am greeted by a genuine smile and a warm greeting. They actually get to know the individual and value you as a person and not just a customer. My physical therapists name is Amy. Amy is a rockstar in every sense of the word. She is kind, sincere, warm, funny, helpful, caring, just a wonderful person to have as a physical therapist. She knows her craft well. She has increased the mobility in my arm, after a traumatic bus accident. She has helped me through listening to my pain issues and working to strengthen my muscles. She has taught me best practices and how certain muscles engage and just helped me to become stronger and better. If you are looking for a physical therapist she is an amazing one. If you do need a PT person, look her up. Absolutely amazing people here. Would highly recommend this place! :) read more

LPT opened in Lafayette U think in 2008. I ha the pleasure of working with Gary Corso. He gave me a program to work with that gave me back my range of motion. He is extremely knowledgeable. LPT is 1st class operation from top to bottom. read more

Super efficient and organized clinic. I had two different therapists over the past few months, and both were excellent. I had be to a different PT establishment last year for the same chronic problem, and these guys were able to help me a ton more than the other place. I cannot say enough good things about the office and my therapists. read more

I should have known when I stepped in and the appointment desk had three people working on setting up appointments that this place was more of a factory treating people as widgets than a place that cared about patients. It became quite apparent to me during my visit, all of maybe 20 minutes spent with a therapist, then off to get my back iced. And the cost was well over $$$ to my health insurance carrier. The therapist was not warm or cordial, treated me she was operating a machine with no personal touch or recommendations. Therapy offered was basic-you can do better on the web. With so many physical therapists in the East Bay, I would not go to this place! read more

Due to my line of work, I am familiar with many of the clinics in the area. I know that when one of my customers is working with Lafayette PT they are getting the best care. This is a great facility with talented therapists! read more

Glenda E. I have been a patient at several physical therapy providers and Lafayette Physical Therapy is the most efficient, professional, organized, warm and friendly of them all. The staff is always on time, no mixups with appointments, no hassles with who is paying and constant communication between the doctor and the therapist. I wouldn't go anywhere else for treatment. They are the best! read more

Gary was great. He helped (literally) get me back on my feet after a complicated and difficult knee surgery. He was a consummate professional with extensive knowledge of PT that enabled progress with each visit. I highly recommend Gary as one of the best there! read more