I had to take my grandson in for blood work who is Autistic. He was afraid and Jessica was super super nice to us. She was very patient and then had Raileen draw his blood. She was also super nice to us. It didn't hurt at all my grandson said. I gave 4 stars because the first time we went there as a walk in they said we couldn't be seen in the AM and would have to wait until after lunch. I ended up making an appointment that took two weeks. However we did get in pretty quick after our appointment time. Overall i was happy with the girls in the back for sure. read more

The front desk staff is extremely unorganized and unprofessional, be prepared to wait for HOURS, even with an appointment. I was in a bind so I needed to wait, otherwise I would have gone elsewhere. Appt at 10am, arrived at 9:45am and wasn't seen until right before their lunch break at 11:30am. There was a young woman that had gotten there at 8am and needed to be fasting for her bloodwork. Well she fainted after her blood was drawn due to low blood sugar from having to wait so long and fasted just to be seen. The ambulance had to be called to take her, and get her checked. read more

I am writing to express my deep frustration with the repeated poor service I have experienced at your locations. Your staff is consistently understaffed, unorganized, and often rude. It seems that no one--from the front desk to management--has it together. On my recent visit, one employee told me one thing, and another said something completely different. I was instructed to go from one location to another, only to be told I would have to wait and could not be seen after all. This unnecessary trip was a complete waste of my time and gas when I could have simply rescheduled. This level of disorganization and lack of communication is unacceptable. If it were possible, I would give your company negative stars for customer service. I strongly urge you to address these staffing and communication issues immediately so that future customers don't have to go through the same frustrating experience. read more

I got seeing quickly and it didn't even hurt at all. Thank you everyone the staff at labcorp were amazing. They were really kind

Insane how google says 8-11:30 for drug screening, I show up at 10:45 and they tell me they stop screening by 10:30 & I have to wait until 12:30 to test. Why does google say until 11:30?! If you take lunch at 11:30 why at least does it not say until 11:00?! Ya'll are an inconvenience & need to correct that. That's insane so here I am waiting 1 hour 45 minutes to piss in a cup. Nice The workers are nice & clearly it's not their fault but the specified time needs to be corrected as it's unprofessional. Analogy : my clock out time for work is 5:00 I'm not leaving at 4 & telling my boss I leave at 5:00. The f* read more

Very long wait and they need more seating for people while they wait outside. Other than that they draw blood nicely

The most common, bad service and also rude people who serve here, they want to, without caring that you have an appointment

The women who drew my blood was amazing she did a good job she goes by the name of Katrina thank you so much read more

Labcorp - Laboratory Testing Near Me - Riverside, California

Wait time is terrible even with an appointment Why they don't have a check-in person and the a phlebotomist in the back to do all draws would be more efficient. Your check in person is your phlebotomist. Really? This leaves no one at the front desk to answer the phones or ask questions. The people here are very friendly to the point they are having full- blown conversations with everyone about their weekend etc, customer service is key but, it needs to be more efficient. One worker is talking about her families medical condition to a client in detail- Something needs to change. read more

I cannot NOT recommend this place enough. I came in with a stat lab test from my physician that had to be completed that day, they tried to turn me away because apparently they don't "take walk-ins" when I explained my stat appointment situation they agreed to see me after a very rude comment from the phlebotomist "next time maybe try actually booking an appointment" when their booked out for well over 2 weeks and I had an urgent request and she KNEW this information. They ended up being able to see me, but processed my results out past the due date requested. I'm now unable to receive my medication and out of over $270+ because of this location. Whatever you do, do not come here, their systems and staff need replacing. read more

This is a horribly managed facility! They post 'times' for drug screens but these are not dedicated times. Rather you are shuffled in with anyone else who was previously waiting. I checked in at 8:05 with an estimated appointment time of 10:45! Now imagine being a responsible adult, preparing for a urine drug screen by drinking water, ensuring you are ready as to not slow down the facility. Then you check in and find out you have to 'hold it' for 2.5 hours! And the 'paging option' is a joke! I received a text at 9:30 saying I was ready to be seen, only to wait another 45 minutes, before the receptionist 'checked me in. This is abysmal and trying to 'hold it' that long is impossible. This quality of care can be harmful as keeping your bladder full for a protracted period can be dangerous, especially 2.5 hours! Facility managers need to analyze and improve this process, both for safety and expedience. Moral of story... - do not come prepared, - drink water while waiting, - and do not leave the office if you want to keep your place in line! read more

Labcorp - Laboratory Testing Near Me - Riverside, California

Always friendly people here Very fast service The girls are very good at what they do here. My mom and son did not have a great experience at the blood draw but I think they might have been new and in training so all is forgiven, I have been here many times and it's never hurt. Small office but you are welcome to wait in your car. Also my favorite part is that they play worship music so that always puts me at ease and makes the experience so much better for me read more

Came late I realized but was told to check in at kiosk and waited outside (,there were lots of people waiting still inside ) for text but they left and went home ...I wpuld have had no problem coming back tomorrow but i won't come back ever now. SO RIDUCULOUS staff saw me waiting too. read more

Horrible place...it's like sitting at the DMV or some other cattle call. Having an appointment at least helped me get in before the other cattle. That's the Brockton location...the other advertised location is at the Walgreen's on Magnolia. That place doesn't even exist despite all the signage advertized on the building! The website let me make a 7:30 Friday appointment and when I got there I discovered the place was closed. No accountability, no information, just paper signs plastered all over their locked office saying, "This site is closed." Thanks! What an outfit. Detestable how our healthcare system is down the sewer. Good example of that with this company. read more

I came in for regular labs by request of my doctor and they were very friendly and speedy.

I've recently started using this location due to the inconsistent one around the corner in Walgreens. The vibe is professional but the waiting area is small and can get crowded very easily. The lady that helped me was I believe Rhonda and a light and helpful hand she has when it comes to that needle. I'll just say put your patience cap on and get the business handled with this particular Lab Corp. read more

I called the office around 2 and was told that they take walk ins until 2:30 so I rushed after work and got here at 2:20 for them to tell me they aren't taking walk ins. Terrible experience read more

Went for scheduled appointment was in and out within 10 minutes, lab technician was very nice

This office staff is very friendly and were able to see me after being turned away by other Labcorps. Even though they were very busy they were very nice and accommodating. read more

After going to many LabCorps for a walk in appointment, I finally walked into this one at 7am when they opened. I was informed that they don't usually take walk ins until 8am however after speaking with Alexis at the front desk and explaining my situation with scheduling and urgency she was extremely accommodating and understanding. She helped me through my exam and was very friendly and willing to make something work after a week of being told no by the other labcorp offices. I appreciate that type of customer service and will be back to this location. read more

Office is so unorganized, even if you have an appointment. I waited in my car and they text me when to come in. Had already checked in online, but still asked to to take a seat. There were no seats available, me who can't stand for any length of time. They really need to implement not to bring your whole family with you! Thank you so much for Raylene who knew I was going through something really made an impact on me. Thank you Raylene! read more

horrible came here to get my labs done after not being able to place an appointment online because the "system is down " and they aren't taking walk ins . read more

I'm sad to see others not having the best experience at this location. I came first thing in the morning on a Thursday. The office opens at 7, got to the door at 6:55 and there was already a short line. (Did not have an appointment, came as a walk in). Was greeted by the friendly staff and check in was pretty simple. As soon as I checked in, I was called to the back. Katrina was my phlebotomist. And she was fantastic. She had me verify my information and made sure all spelling was accurate. Never in my life have I ever been able to say I did not feel a thing during my blood draw!!! She was so incredibly gentle and I truly did not feel any pain. She was so kind and considerate. H read more

Wow son de los peor las empleadas muy arrogantes. Quise preguntar si abren los sábados y ni tan siquiera me respondió me cerró la puerta en la cara. Me quedé un momento allí para preguntar a qué hora abren y con una cara muy enojada me dijo que nooo. Wow pésimo servicio. Parece que todo el tiempo andan de malas es mi segunda ves aquí y son de lo peor. No recomendable read more

Very rude employees. I wish my dr office never sent me here. Was my 1st time and I will never come back. I work for a busy office as well and I would never speak to people the way these employees do. read more

This is the best labcrop I been to When you drive in it behind the back of parking And when I walk in this place look nice and it only 4 limits inside and if it full just wait outside but a lot of shade no problem but this time it wasn't full it was two people there just make sure it better you make it appointment online and I walk in and I told them I'm hard of hearing I won't able to hear when you called my name and this lady is so nice she told me go ahead come in and she is very patient she take notes tell me what she will do. And there other lady know how to sign language. Next time I will definitely go back there again. read more

Really? Now as soon as you walk in there are two fairly small standalone machines where you need to scan your Driver's Licenses and insurance cards, input your personal information, what type of bloodwork you're there for, all your insurance information and more. All while other patients are standing directly behind you and are able to see ALL information you input as this is an extremely small waiting area in the first place with only 10 chairs smashed together. Why even have someone sitting at the desk when you do everything yourself? This location LabCorp might as well have you draw your own blood too! Why not? They have you do everything else! SO impersonal. NO confidentiality. On top of all that, they put two patients in a room at a time! There is NO CONFIDENTIALITY whatsoever! In room number three they will sit two patients at a time and explain and go over the procedures they are going to do. Looks like all new staff as well, as there is not one face I recognize from any previous visits. What happened to all the friendly faces? What happened to the customer service? Not sure what's happened here lately. That being said I recommend going to a different location. Hopefully all LabCorp are not like this! read more

Labcorp - Laboratory Testing Near Me - Riverside, California

My birthing center sent me to labcorp and this is the closest one to my home. Looking at the reviews I wasn't expecting much but here is my experience. I arrived shortly before they closed for the afternoon, around 11:00 a.m. I checked in at the kiosk and waited about 15 minutes with my one year old. I was called up and because I was paying with cash I asked if I could call my husband with he amount prior to paying and the lady who assisted was very kind and patient with me. I had my daughter in a small stroller and the lady was kind enough to place us in the larger room for her and talked to her while drawing my blood. I wish I remembered this lady's name as she was very kind and helpful during our visit. Our total time there was no more than 30 minutes and if I need to go back I will definitely choose this location again. read more

Multiple appointments made at have lab work. No paperwork received from Doctor. Doctors even faxed paperwork to Labcorp on Brockton Ave Walgreens still never got it. Lab Corp in Walgreen on Brockton have bad attitudes, not helpful at all. Doctors report Labcorp has a bad history of not receiving lab orders on there computer system Per many patients. They need to retrain employees on there attitude and update there computer program. read more

Oh my gosh if I have to get blood work done again I will definitely be going here! Dr Raylien (don't know the correct spelling) was absolutely fantastic and with my fear of needles she helped me stay calm! read more

Love the fact that they are open super early!! It's very convenient came right after I dropped off my son at school. Came in was greeted right away!! Called me within 5 min. Sat down and she came less then a min. I didn't get her name but she did an amazing job. She had a light hand so I didn't feel anything read more

Took both my kids this morning to get blood drawn, missed my daughters appt because of traffic but they got her in and saw my son earlier then his appt time. The first woman wasn't able to get their blood but the second woman Katrina got it and she was wonderful, made my kids and I feel very comfortable, amazing bedside manner, knew how to work with the kids and was just great all around! Thank you Katrina! read more

Attempted to get a drug screen for a medical school away rotation, made an appointment online for 1:30 PM and was told at the front desk that they don't do that at that time. Said that ONLY if I actually had to pee that they would do "an exception." First off, I made an appointment for a urine drug screen, OF COUrSE i have to pee. Secondly, I made AN APPOINtMENT. I have barely any time between school and life and this is the only time I can make it. All in all, Labcorp should fix their scheduling system. Was asked for a registration ID and I told them that I was not given one by my school, my school told me to just get the results and send them to them. They said very rudely that this is not an option as if I work at labcorp and know this information. ‍ read more

Best time to go in is when they 1st open at 8a. Very fast and the staff very greetful and kind. Had Cassandra as my phlebotomist, very sweet young lady. read more

Labcorp - Laboratory Testing Near Me - Riverside, California

This place is 100X less packed than the Rancho Cucamonga LabCorp! Which I love about this place! Also they are very fast and friendly! Usually lab corps take their sweet time but this place is perfect. It is a bit small in the waiting room but definitely prefer this place read more

I made an appointment. When I arrived I found a note on the door saying they were temporarily closed. I called them on the phone and the phone system said they were open. I talked to someone in customer service and was told they had no idea when they would reopen, it would not be tomorrow. Even though they are not going to be open tomorrow I can still make an appointment on the web site for tomorrow. The phone system still says they are open tomorrow. I went to the other riverside location. It was so crowded I could not go into the office. read more

An appointment helps, but not completely. They are still quite quick with turning people around. Besides that, the office area is tiny, no space to fill out paperwork completely, and workers talk over you to other patients. Other workers come into the rooms free-willingly and talk about job functions and other random things while the phlebotomist is trying take your blood. I only chose this place because of the earliest time and proximity to work, but I will stick with my other locations. read more

This review is strictly based on the limited seating and poor organizational skills of the two person admin staff. I'm writing this as I'm currently standing in the middle of a small office space waiting for my name to be called, while the other 10 available seats are taken. I'm kinda let down because my last lab experience (Quest) was much better and much more roomier. read more

The staff is friendly, despite the mayhem that goes on from it being so crowded, small and has limited seating. Every time I have been, it is ALWAYS packed, thats why I decided to make appointments after visiting for the first time a few years back, and experienced the longest wait ever. read more

I've literally only been in here about five minutes and already I can tell how unprofessional this place is. This miserable female at the front desk is a complete incompetent idiot. After explaining my insurance to her (Barney the big purple dinosaur style) she gave me an attitude just because she wasn't smart enough to understand how the authorization worked. She then called my Doctor and (I can hear her conversation) they told her the exact same thing I just finished telling her. Save your time and patience and go somewhere else. Obviously she's miserable (understandable after speaking to her for even one minute) and takes it out on other people. Good day. read more