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    Quest Diagnostics

    3.0 (24 reviews)
    Closed • 7:00 am - 4:30 pm

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    6 months ago

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    5 months ago

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    2 days ago

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    9 months ago

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    Quest Support

    Thank you for sharing this feedback!

    Helpful 3
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    2 months ago

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    1 month ago

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    2 months ago

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    2 years ago

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    4 months ago

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    4 months ago

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    3 years ago

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    2 years ago

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    5 years ago

    Business owner information

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    Quest Support

    Thank you for sharing, Tracy!

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    3 years ago

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    4 years ago

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    7 years ago

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    Quest Support

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    Photo of Y K.
    3
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    7 years ago

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    Quest Support

    Thank you for sharing, YK!

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    Photo of Miriam L.
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    10 years ago

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    5 years ago

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    Quest Support

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    8 years ago

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    8 years ago

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    Quest Support

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    10 years ago

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    9 years ago

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    9 years ago

    I don't know why this quest has bad reviews. My experience today was perfect. All of the staff gave me great customer service!

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    Ask the Community - Quest Diagnostics

    Is this one still open? It's not an option when I try to book an appointment online...

    If it's the one on Heacock it is closed. The new one is on canyon springs parkway in the target parking lot next to the mattress place.

    View All 2 Questions

    Review Highlights - Quest Diagnostics

    “I was welcomed and in a timely manner my lab work was performed by two professional and courteous employees.”

    Mentioned in 2 reviews

    Read more highlights

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    Labcorp at Walgreens

    Labcorp at Walgreens

    2.3(7 reviews)
    3.8 mi

    I got some blood work done today and the tech who draw my blood today did an amazing job! I COULDNT…read morebelieve she was done drawing my blood since I didn't feel anything, not a pinch or no LITERALLY no pain! This is the Walgreens on Perris and Alessandro her name is Rosy so if u guys have little ones who are horrified of needles, she's most definitely the one! I have 5 kids and been threw needs left and right not once have I ever had such an awesome experience first time I feor no pain, I'm still in disbelief seriously! Ask for Rosy

    I'm thoroughly, unequivocally and in all precision I can express unsatisfied with the way I was…read moretreated at this labcorp. I went on 7/15/19 to get lab work completed before a doctor follow up. I was told I don't have coverage according to my paperwork by a tech. She said I need to go to quest. I comply peacefully and proceed to quest facility less than 5 miles away. The quest facility denies me and directs me to go back to the same labcorp!!?? Tells me to consult my healthcare plan. Today 7/17/19 I call my healthcare plan (& sit on hold) and write down my "confirmed" healthcare id number. I bring it back to the same labcorp facility I went to 7/15/19. I bring in my same paperwork. A different tech checks the number and says "oh you're covered". She said this in clear earshot on the tech who attended to me on 7/15/19. Once again I'm thoroughly, unequivocally and in all precision I can express unsatisfied with the way I was treated at this labcorp. I would really feel better if this untrained tech could lose 1 year of her pay. That would set this record straight. My gut feeling is this company will just excuse my situation and probably promote this tech. Now my only prayer is that my lab results arrive at my doctor's office in time for my follow up visit. Unbelievable!!!

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    Labcorp at Walgreens

    Labcorp at Walgreens

    4.1(17 reviews)
    4.3 mi

    Made an appointment for lab work I needed done the same day and had a great experience! The service…read morewas quick, and Lisa the phlebotomist was incredibly kind and professional. The blood draw was completely painless, and I was in and out in under 15 minutes. Excellent service from Labcorp! :)

    I was a walk in. I knew I was going to wait a bit because there was only 1 person working. The lady…read moreworking mentioned that help would arrive at 11am. Every time I checked the screen my name was pushed down. I sat there patiently with out complaining for 2 hours. After that I told the lady that I was a walk in and I was there for about 2 hours. She said she was doing appointments in that moment because she was alone. I understood. She's alone and all appointments were booked and there were walk ins. I stood by the door waiting. I could hear laughter after every patient. Some took 5min some 10min. Frustrating. I kept getting skipped. There were 2 walk ins ahead of me on the screen however they weren't there. So I was next for a long time. The other girl finally arrives. She calls someone after about 10min of arriving. By the way the other one wasn't calling anyone anymore. It's been over 3 hours so when she comes out to call on appointments (by the way the people in waiting area haven't been there long) I told her that I'm a walk in and I've been waiting over 3 hours. She replies with yeah we're backed up I just got here but you can go online and schedule an appointment for tomorrow. With a smirk on her face. I said wow! And left. I can't believe she said that after I told her I've been there over 3hours. Unbelievable, I've never experienced this type of bad customer service at labcorp. She should have asked me for my name and said let me get these x amount of patients and you're next. But nope, her solution was to go back the following day. By the way I've never seen these 2. The others were always kind and tried to give the best customer service. You guys need to replace these 2. They have no business working there.

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    Labcorp at Walgreens
    Labcorp at Walgreens
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    Quest Diagnostics - laboratorytesting - Updated September 2026

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