José is RUDE. Every time I've dealt with him he's condescending. You have better luck taking you or…read moreyour family to a better providers office than dealing with that kind of supervisor/ management.

update. The doctor is a very good doctor. He knows what he's talking about and he cares for…read morechildren. However, the nursing staff and the receptionist are not the best. ( some) They almost seem like they have an attitude with you asking questions. It takes them a very long time to get back to you. Lab work is a pain because you have to actually physically call them to get the results instead of the other way around. (which nobody informed me off so when I went in and asked about it, I got attitude ) You're almost ignored when you walk in the waiting room. My first visit was great because I loved the doctor... However, I have been back three times and I'm not a fan of the front office staff. I called to ask a couple questions and was given attitude and was asked why I did not ask the doctor. (I most definitely would've asked if the doctors these questions if I would've known it was gonna take my daughter so long to get a referral to an orthopedic doctor... Didn't think that would take a week ) Absolutely no way to speak to your patients ladies. Hope y'all read your reviews and change your attitude.

we got to the emergency room about 5pm from the ER at Kaiser Permanente in Riverside. We were put…read morein the hallway while waiting. I was apprehensive at that time. It felt like a lifetime waiting especially since we hadn't had anything to eat from morning. We finally got a room at 2am in the ER building. It was clean and refreshing. We were mentally and physically drained. The next day we were transfered to the main hospital. Wow. 180 degree turn from the ER environment. The main hospital staff were AMAZING. I've heard so many horror stories about county hospital. On the contrary the staff were very caring and thoughtful. My mom had an ileostomy ( part of her small intestine routed through her stomach into a " poop bag"). From the surgeon to the cleaning staff, they were fabulous. I would recommend this hospital 100%. This is why I was adamant about writing this note for whomever has heard other info. I don't question other people's experiences but I'm very grateful for the time we spent there and it was an amazing experience.

My friend does not have medical insurance and this health provider, helped him get all of his…read morevaccinations free of charge, so it saved us a lot of money. They help out in the community, servicing the most in need, including homeless and LGBT. In addition, you can get healthcare on a sliding fee scale or they will help you apply for medi- cal, so now my friend has healthcare and he got medication for his health problems, this place has been a god send!

I've been looking for a GOOD medical clinic here in PERRIS and THIS IS IT!!!! Doctor is very…read morepatient, caring and personable. The Staff is friendly and always with a SMILE. As a NEW patient i am very HAPPY with the care i recieve from the TEAM here at this facility! Keep ot the GREAT job TEAM!! :)

Buena atencion limpio rapidos. Amables y luego luego te hacen los examenes y resultadosread more

The actual therapy workers are hero's but the front desk and security abuse the public and they…read morenever answer the phone. One time I saw the front desk manager gaslight a terminally ill person right at the front desk and security helped them. There is something wrong and not right going on here. Stay safe .

Waited for 30 min on the phone just for someone to pick up the phone and hang up immediately…read more Horrible care. Horrible service. They do not make you feel welcome or make any of this easy at all.

I recently July 20, 2026 to be exact, I went through a very, very, very difficult time with my…read morefamily member who was withdrawing from Fentanyl. I had no clue that he was addicted to this drug whatsoever!! I had to take him to The closest ER which was Menifee Global Hospital. To begin with, the admissions staff were kind and courteous. as soon as he was in the ER, his PA began treatment. The rest of the ER staff that afternoon and night were God sent. Literally Angels who went above and beyond to help with this ordeal. Watching someone you love go through withdrawals is heartbreaking and heart wrenching. I want to secondly stop and Praise and an by thanking the Doctor who attended to him and was Super compassionate (I don't know her name sadly), but to the nurses Ian, Alvin, Frederick (the awesome) ER Unit Secretary, and an outstanding Nurse BRITTANY RN. Brittany your experience lifted me, guided me and a thousand thank you'd for your sincere support and for providing me with resources to find the perfect facility for him... Thank you from the bottom of my heart. Once admitted to the second floor, his attending Doctor was Dr E (Since His name is long he goes by Dr E, I know he's from Nigeria), it was Him specifically who made it ALL possible for him to begin the process of detoxification then to be admitted to a facility for intensive medical detox. His commitment to his patient, His knowledge, His devotion and compassion, His care and continuity of care by calling the facility to ensure he be a direct admit ( since he was out of network), without him falling through the cracks was Something I will be FOREVER GRATEFUL for and there will not be one day that will go by as long as I live that I won't pray for him. Another Angel was an RN by the name of CHIOMA. Thank you. Never ever did anyone pass judgement. Addiction affects families, and doesn't discriminate based on socioeconomic status. Again, thanks to all who truly Care about humanity and the meaning of caring. May all those who helped me have health and long life, you are all amazing and appreciated and deserve recognition. Sincerely Denise R.

The staff at the ER is obviously biding their time till a better job comes along at an institution…read morethat has our community and their health as a priority. Lack of training and education is obvious in the supervision ranks leading inevitably to unskilled and often unsafe practices by frontline staff. If you want a note from the doctor explaining a missed day at work or a court date Menifee Global is the hook up. If your kids health is at stake then you should be working with a better qualified healthcare provider.

I had the pleasure of delivering my third baby here on 4/18 with a scheduled induction. Vivian was…read moremy nurse and was amazing from the moment my husband and I arrived. I was also grateful to have the same OB who cared for me throughout my pregnancy, Dr. Canders, there for my delivery. Of course, baby girl decided to arrive right at shift change, but the team didn't miss a beat. I wish I could remember everyone's names, but it was nice seeing some familiar faces. I truly appreciate the L&D and postpartum teams so much!

Yesterday was Labor Day, and if you grew up going to a county hospital, you know holidays are bad…read more These days, I am so so fortunate to have Kaiser health insurance so I don't have to go to the county hospital. My health trouble began on Friday and by Saturday, I knew it wouldn't get better. I can't even remember if I made an appointment on Saturday for Sunday or I made it the same day. I did it on the app. at KP.org I also didn't know where I would find an urgent care, but I will drive distances for good healthcare. I had to drive to Fontana Kaiser to deal with a brain tumor several years ago so distance and I are old friends. I am Kaiser loyal, so I prefer an urgent care attached to a Kaiser hospital. One of my choices was Moreno Valley. I've been there before and it's a newer hospital. There is a Middle Eastern market nearby, so I chose Moreno Valley. Unluckily for me, there was this crazy storm and I already hate driving the 60 freeway. Upon checking-in, the young woman asked about my drive. She commiserated about the rain. I saw a doctor rather quickly. Really. The doctor gave me a diagnosis (rendering my diagnosis incorrect) and cautioning me on the consequences). She was very knowledgeable and nice. I'm so comfortable here, I didn't even learn her name (shame on me). I was correct to pick Sunday and not Labor Day. The pharmacy was closed on the holiday and those drops put me on the road to recovery. Thank you Kaiser for continuing to keep me alive.

I want to give praise and thanks to everyone at this Rapid Care office off if Avocad st. In Perris…read moreCa. Dr. Donna Hefner, Patricia and Erica were so very nice and helpful handling my injury! I give them an A+ in every category! thank you all very much- Scott McGregor.

Went there for a DOT, they completed most of physical without history completed. Then said no won't…read moresign off due to possible sleep apnea they read in my chart that I was going to be tested for in future AFTER doing a physical then would not give me my money back. The history should have been done prior to anything else to determine whether I would even qualify for DOT physical.

First and Foremost, All praises go to the Almighty! I wanna give shots out to a few people at…read moreHealthpointe, some I know by name and others who I don't remember. My time at Healthpointe was exceptional, the professionalism that they've exhibited to me was refreshing. And I've been to a few facilities. Shot out to Dr. KATEZ, who was very informative, who gave me much needed insight into my health issue without any confusing. Secondly, shot outs to the Queen B! I call her that because the professionalism, and kindness she showed me was refreshing, I thank her for making my time there nice, her real name is BREE. My next shot out goes to my girl LAURA, she also made my time their refreshing and bearable, she was very attentive and made sure I was ok, while in her hands! My next shot out goes to my guy ARTHUR, I appreciate you bro bro! I know it can be hard working with all those female personalities and you do it like a champ! lol. My next shot out goes to ALEXIS, I was apprehensive at first, however the professionalism, and skill and which he exhibited was grade A. Go curlly Afro1 RESPECTFULLY Eric Robinson

I waited over an hour for a TB test reading despite the office being empty. When I was finally…read morecalled back, the reading took only a couple of seconds. Patient prioritization and respect for people's time need significant improvement.

Went in for the shingles ugh if that wasn't bad enough I got a flare up just thinking bout going to…read morean urgent care and waiting hours. Not the case here! I walked in Perris community and I thought I was in the wrong building ha! not a soul but the receptionist. He informed me this is urgent Care lol and I couldn't believe no one else was in the waiting room!? I was in and out in 30mins including getting meds from the pharmacy upstairs. Mind you they did everything from a-z any other med facility would do. Vitals ect. Idk what they're doing right but they need to share the secret with every urgent care facility. I spent $65 for the visit AND meds.

Who is the practice manager or medical director I can file a formal complaint with? There's a…read morespecific doctor Who's conduct is extremely unprofessional discriminatory and should be taken seriously-- as an offense to our healthy. He has been disrespectful and made an experience that felt sexist on more than one visit. I expect basic professionalism and respect when seeking medical care. I would recommend others be cautious if they're assigned to him.